Dear Kit,Thank you for your lovely review. We're very happy to know that you had a pleasant experience staying with us, and that you enjoyed our facilities and hospitality. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Yui,Thank you for your review. We're very happy to know that you had a pleasant experience staying with us, and enjoyed the feasibility of our hotel's location. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Lai Yee,Thank you for staying with us. We're very happy to receive the high rating, and to know that you enjoyed your stay. We look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Kuan Hsiung,Thank you for the perfect rating! We're very happy to know that you enjoyed your stay, we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Ching Man,Thank you for the perfect rating. We're pleased to know that you enjoyed your stay. We look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Cho Kiu,Thank you for your continuous support. We're very happy to know that you've had enjoyable stays with us, and that our staff delivered exceptional service. We appreciate your lovely review and look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear guest,Thank you for your fantastic rating! We look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Marleen,Thank you for your lovely review. We're thrilled to know that you had a wonderful experience staying with us, and were highly satisfied with our facilities, hospitality, and the feasibility of our hotel's location. It's such an honour to receive such impeccable feedback and always a pleasure to serve our guests. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Tobias,Thank you for your perfect rating. We're very glad to know that you enjoyed the experience of staying with us, we hope to welcome you back soon to Capri by Fraser, Bukit Bintang.

Dear Carlos,Thank you for your lovely review. We're very glad to know that you had a pleasant experience staying with us, and were highly satisfied with our facilities and the feasibility of our hotel. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Annalisa, Thank you for your lovely review. We're thrilled to know that you had a wonderful experience staying with us, and were highly satisfied with our facilities and hospitality. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Takeshi,Thank you for the perfect rating! We're very glad to know you enjoyed your stay with us, and truly look forward to welcoming you back. Thank you for staying at Capri by Fraser, Bukit Bintang.

Dear Benjamin,Thank you for your lovely review. We're thrilled to know that you had a wonderful experience staying with us, and were highly satisfied with our facilities and hospitality, as well as the location of our hotel. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Ka Chung,Thank you for your lovely review. We're very happy to know that you had a wonderful experience staying with us, and were highly satisfied with our hospitality and facilities- especially our saltwater pool! Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Ali,Thank you for your perfect rating. We're very glad that you enjoyed your stay with us and were satisfied with our facilities and hospitality. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Puay Tien,Thank you for your lovely review. We're very glad to hear that you had a pleasant experience staying with us, and were highly satisfied with our hospitality facilities, and the location of our hotel. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Samantha,Thank you for the perfect rating! We're very glad you had a pleasant experience staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Jeremy,Thank you for your rating. We're glad you had an overall pleasant experience staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Rommel,Thank you for the perfect rating! We're glad you had a pleasant experience staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Hung,Thank you for the perfect rating! We're glad you had a pleasant experience staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Masato,Thank you for your rating. We're glad you enjoyed your stay with us and we hope to welcome you back soon to Capri by Fraser, Bukit Bintang.

Dear Jeris,Thank you for your lovely review. We're very glad to know that you had a pleasant experience staying with us, and had a great time enjoying our facilities and the location of our hotel. We are however sorry for the unpleasant encounter you had with the personnel during your parking process, we will look into this matter for further improvements. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear guest,Thank you for the rating. We're glad you had an above-expectations experience staying with us, we hope we have not caused any inconveniences during your stay. Thank you for choosing to stay with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Mathias,Thank you for the perfect rating! We're very glad you enjoyed your stay and look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Silvia,Thank you for staying with us. We're glad to know you enjoyed your stay and appreciate your rating. We look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Dewan,Thank you for your lovely review. We're thrilled to hear that you had a wonderful experience staying with us, and enjoyed our facilities and hospitality. We appreciate you choosing to stay with us and look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Michael,Thank you for taking the time to share your review. Please accept our sincerest apologies for the series of unacceptable incidents you experienced during your recent stay at with us. We truly regret any inconveniences caused and wished you had a far better stay.Regarding the mosquito infestation, toilet problems, and air conditioning issues, we can assure you that we are working closely with our maintenance team to conduct a thorough inspection and implement necessary measures to eliminate these concerns. It is unacceptable that you had to resort to unconventional methods to address the mosquito issue, and we apologize for the inconvenience this caused.Furthermore, we can assure you that Capri by Fraser, Bukit Bintang does not condone such behavior from its team members. All staff are well-trained to demonstrate helpfulness, respectfulness and service oriented. Rest assured, that your complaint is taken seriously and we are constantly monitoring our customer care standards.As for your request for a one-night extension, the room rate provided was lower than the rate being offered online, and it is comparable to rates at similar properties in the area during the same period. Once again, we apologise for the distress you experienced, and I appreciate your patience as we work to address and rectify each concern. We sincerely hope to have the opportunity to welcome you back and restore your faith in our hospitality.

Dear Youngwon,Thank you for staying with us and we appreciate your rating! We're very glad you enjoyed your stay and hope to welcome you back soon to Capri by Fraser, Bukit Bintang.

Dear guest,Thank you for staying with us and we appreciate your rating. We're glad you enjoyed your stay on the overall and hope to welcome you back to Capri by Fraser, Bukit Bintang, for a much better experience.

Dear Chee Yap,Thank you for staying with us and we appreciate your lovely rating! We're glad you enjoyed your stay and hope to welcome you back soon to Capri by Fraser, Bukit Bintang.

Dear Suzette,Thank you for sharing your review. We're very glad to know that you had a pleasant experience staying with us, and overall enjoyed the hotel's facilities and hospitality. We apologise for the inconveniences you experienced and hope these won't deter you from returning. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Jeffrey,Thank you for staying with us and we appreciate your lovely rating! We're glad to know you had a pleasant experience staying with us and hope to welcome you back soon to Capri by Fraser, Bukit Bintang.

Dear Ezaaz,Thank you for sharing your review. Please accept our sincerest apologies for the inconvenience and miscommunication you encountered, we will look into this matter urgently to ensure clear indications are displayed. We appreciate you pointing this out, and again, we're sorry for the unfortunate outcome. We hope to have the opportunity to welcome you back for a better stay at Capri by Fraser, Bukit Bintang.

Dear Wai Hong,Thank you for your lovely review. We're very happy to know that you had a wonderful experience staying with us, and enjoyed our hospitality and facilities, as well as our location. Thank you for your continuous support and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Jl,Thank you for the perfect rating! We're very glad you enjoyed your stay with us, and found everything to be in order. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Clark,Thank you for staying with us, and for the perfect rating! We're delighted to know you had an enjoyable experience staying with us, we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear guest,Thank you for your review. We're very happy to know that you had a wonderful experience staying with us, and found our facilities and hospitality to be beyond expectations. And very pleased that our staff delivered excellent service. Thank you for staying with us and we hope to welcome you back soon to Capri by Fraser, Bukit Bintang.

Dear Emily,Thank you for your lovely review. We're elated to know that you had a wonderful experience staying with us, and had a good time enjoying our facilities, hospitality, and the location of our hotel. And very pleased that our staff delivered excellent service and were accommodative and attentive. We are however sorry for the minor inconveniences you experienced, our hotel does provide free shuttle, but only on certain time and to certain destinations- information is available on our IPTV. We take note on our bathroom amenities for our respective department to rectify, we appreciate you pointing these out. Thank you for staying with us and we hope to welcome you back soon to Capri by Fraser, Bukit Bintang.

Dear Pik Kuen,Thank you for the rating! We're very happy to know that you had a pleasant experience staying with us, and enjoyed our facilities and hospitality. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Denielle,Thank you for your lovely review. We're very happy to hear that you had a wonderful experience staying with us, and had a good time enjoying our facilities and hospitality. We're very pleased that our staff delivered exceptional service, and were extremely accommodative. We are however sorry for the underwhelming experience you had with the in-room entertainment, we take note of this matter for our further improvements. Thank you for staying with us and we're excited for your return to Capri by Fraser, Bukit Bintang.

Dear Shinobu, Thank you for the rating. We're very happy to know that you had a wonderful experience staying with us, and found our hospitality and facilities to be above expectations. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Grace,Thank you for your lovely review. We're very happy to hear that you had a wonderful experience staying with us, and found our hospitality and facilities to be above expectations. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Penny,Thank you for your lovely review. We're very happy to hear that you had a wonderful experience staying with us, and found our hospitality and facilities to be above expectations. We are however sorry for the unfortunate incident you experienced with our housekeeping staff, we take note of this matter and will guide our staff for further improvements, we appreciate your understanding. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Liyana,Thank you for staying with us and we truly appreciate the rating! We're very glad to know you had an enjoyable stay with us, we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Kok Liong, Thank you for your perfect rating! We're very happy to know you enjoyed your stay, we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear James,Thank you for your lovely review. We're very happy to know you had a pleasant experience staying with us, and found everything to be above expectations. We look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear guest,Thank you for your positive feedback. We're very happy to know you had a pleasant experience staying with us. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Hiroshi,Thank you for your review. We apologise for the shortfall you experienced with the shower and assure you this is not what we want our guests to experience. We regret that the issue couldn't be resolved. We will look into this concern for our team to further investigate on. We hope to have the opportunity to welcome you back to Capri by Fraser, Bukit Bintang, for a better stay.

Dear Romain, Thank you for your perfect rating! We're very happy to know you enjoyed your stay, we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.

Dear Ansari,Thank you for your positive feedback. We're very happy to know you had a pleasant experience staying with us. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.