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上城酒店 @ 白沙羅上城的評價

2.5 out of 5
上城酒店 @ 白沙羅上城
97, Jalan SS21/1A, Damansara Utama, Petaling Jaya

評價

7.6

不錯

10 分評分，優異；34 則評價中有 12 則" "
8 分評分，不錯；34 則評價中有 11 則" "
6 分評分，一般；34 則評價中有 5 則" "
4 分評分，欠佳；34 則評價中有 4 則" "
2 分評分，很差；34 則評價中有 2 則" "

7.8/10 

整潔度

7.6/10 

職員與服務

6.8/10 

設施服務

7.4/10 

住宿狀況

5.4/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 1 晚

10/10 優異

Chieh wen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 8 晚

6/10 一般

真實旅客

不滿：整潔度和客房舒適度

10/10 優異

Feng Yi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 1 月住了 5 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 11 月住了 8 晚

10/10 優異

Chieh wen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
乾淨方便
很棒

10/10 優異

Chieh wen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
方便又清潔的飯店^^
感覺很棒~服務人員整體表現很棒~只可惜晚上的服務人員不會說華語~但是他們很盡責~很注意我們客人的安全^^

8/10 不錯

Irene

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Have always stayed here when in KL. Very convenient and plenty to eat around
於 2023 年 11 月住了 2 晚
Gary 於 2023年11月28日的回應
Thank you so much for your kind feedback, we would love to see you again soon!

2/10 很差

Hamza

不滿：整潔度、職員與服務、設施服務和住宿狀況
A disaster. I spent two sleepless nights. Lots of hair on the bed and on the floor. Suspicious and dirty stains on the bed sheets. Plastic garbage in the shelf! Most annoying: Extremely loud. Rooms are not isolated at all. Unfriendly receptionist! I got woke up by a neighbor twice every night because of the loud music. The reception who heard the music too did nothing. Even after my complain. Just like "I don't give a sh* attitude. When I took action myself and knocked on the neighbor's door, the receptionist, who expected me to forget about it and just go back to bed, was in panick and complained about why I knocked the door. Wow. The room was also smelling smoke, very strong sometimes. I had to keep the Aircon all the time, which I usually don't like to do. I read many bad reviews about the hotel. I thought that maybe the owner would take action, as he always says in his apologies when he replies to the reviews. But apparently nothing was done. The bad reviews are still relevant today. Photos will follow.
於 2023 年 8 月住了 2 晚

4/10 欠佳

真實旅客

家人同遊
不滿：住宿狀況和客房舒適度
Poor Sleep
The aircon in our room looked like it was going to fall off fr the wall n made noisy sound. We cd smell cigarettes smoke coming fr the toilet n so had to turn on the exhaust switch which created more noise.
於 2023 年 8 月住了 1 晚
De UPTOWN Hotel Damansara 於 2023年8月23日的回應
Greetings! Sorry for your unpleasant experiences with us, we will undergo necessary action and check the aircond condition, as our ventilation system is centralised, it may causes cigarette smells across rooms, we are sorry for the inconvenience, hope to see you again

8/10 不錯

Siew Peng

多人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚

8/10 不錯

Wilson

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 7 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Value for money
Arrived a day late. However, hotel staff had the foresight to move my checkin and checkout by a day. Friendly front counter staff. Room was compact but functional and clean.
於 2019 年 6 月住了 4 晚
A 於 2019年7月3日的回應
Thank you..

10/10 優異

真實旅客

於 2019 年 4 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ok for short and budget stay
Nice budget hotel and clean. But abit noisy when people walking outside or climbing up stairs. Noise insulation is not good.
於 2019 年 3 月住了 1 晚
A 於 2019年4月27日的回應
.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
But Parking Lot is limited..
於 2019 年 1 月住了 3 晚

10/10 優異

Yong Ping

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice environment
於 2019 年 1 月住了 1 晚

10/10 優異

Tan (Johor Bahru, my)

讚好：整潔度、職員與服務和住宿狀況
It is very nice and thank you for giving me a nice trip.
於 2018 年 12 月住了 2 晚
Ac 於 2018年12月12日的回應
THANHK YOU

8/10 不錯

真實旅客

讚好：住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚
Ac 於 2018年12月12日的回應
THANK YOU

4/10 欠佳

真實旅客

不滿：整潔度和職員與服務
Bring your own towel if you want clean ones

6/10 一般

真實旅客

讚好：整潔度
Not much to say as it was due to no water situation at my house.
於 2018 年 3 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Not nice
Request for non smoking room. But, the room was uncomfortable. Smelly so bad of cigarette smoke. Cannot sleep.
於 2018 年 1 月住了 1 晚

4/10 欠佳

Iskandar halim

讚好：整潔度和住宿狀況
不滿：職員與服務
Unfriendly receptionist and yet loud and noisy environment
於 2018 年 1 月住了 1 晚
De UPTOWN Hotel Management Team 於 2018年1月25日的回應
Greetings from De UPTOWN Hotels, thank you for your feedback and we feel terribly sorry for your staying experience, action will be taken from the management team as soon as possible to avoid any similar issue to happen again.

6/10 一般

PaviPuvi (good)

不滿：職員與服務、住宿狀況和客房舒適度
ok
於 2017 年 11 月住了 1 晚

8/10 不錯

Jennifer

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Decent place
It was decent and as expected.
於 2017 年 6 月住了 2 晚

4/10 欠佳

Kak Hoo

不滿：住宿狀況和客房舒適度

6/10 一般

真實旅客

Value for money budget hotel with comfortable room
Room was comfortable and clean. Overall a good budget hotel.

6/10 一般

真實旅客

8/10 不錯

Nurul Nabila

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
The only thing is staff need to improve

8/10 不錯

Sagar (Singapore)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel with amenities nearby. Recommended
The staff at the front desk was very friendly. A nice Budget hotel for short stay

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
A cheap place to stay that delivers.
I just needed a decent place to stay for an event and this hotel delivered. Cheap, clean and comfortable. And very strategic. Lots of eating options nearby.

8/10 不錯

suraya (z)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good budget hotel for weekends
Pros: - Free hot/cold water dispenser - good price for the area. Fun to walk around and plenty of food options Cons: - internet was terribly - parking is almost impossible to find during weekdays, 9am-7pm

10/10 優異

Dawn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient location with affordable price.
Nice and easy to access food and transportation. Suitable for short accommodation.
Ac 於 2016年2月4日的回應
Thank you.