too noisy.and was requested some towers/bath rugs due to its flooding everywhere after we took shower. but the worker told us no way to get those and its hard to communicate with them in English as well. it's pretty hard to find the parking, the signage did not show very clearly. very bad experience.
Fangya
於 2018 年 2 月住了 1 晚
Kai 於 2018年2月28日的回應
Dear guest,
Thank your for your kind feedback on our hotel, we apologies for the inconvenience that cause you. We have highlighted to related department on this matter.
Regards,
8/10 不錯
真實旅客
2018年2月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A lot of foods, just next building to the hotel
ICC is just next to Hotel. A lot of slections of local foods and they are not expensive at all. Wifi signal in Hotel is fair, speed is okay.
真實旅客
於 2018 年 1 月住了 4 晚
Kai 於 2018年2月28日的回應
Dear guest,
Thank you for your kind feedback on our hotel, we hope to see you again soon.
Regards
10/10 優異
SHUHUA
2017年8月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
SHUHUA
於 2017 年 7 月住了 5 晚
Dear guest,
Thank you for your review, we hope we have make your stay with us a memorial one. Hope to see you again when you travel to our area again next time.
Regards,
Khairil Adnan Ibrahim
Front Office Manager
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Regards, Khairil Adnan Ibrahim Front Office Manager
10/10 優異
真實旅客
2017年5月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
如果第三次去吉隆坡,还继续住这边
三年前到吉隆坡住的这酒店,这次还是继续住这边。
性价比高,位置好,吃饭非常方便
真實旅客
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Regards, Khairil Adnan Ibrahim Front Office Manager
Rooms are clean and new and big enough. Environment outside the hotel is bad. It is dirty . I can see rats on the road near the restaurant (a lady washing dishes on the road and the rat drinks water just next to her) The locals seem to be get used to it.
Location is good, near to pudu station. but make sure you have the google map with you. it is not easy to find. There is a travel agency at hotel lobby. Booking a van from hotel to L C C T is $110 which can allow 12 ppl.
kitty
4/10 欠佳
Sedhu Madhavan
2023年12月3日
不滿:整潔度、職員與服務和住宿狀況
Dirty
Sedhu Madhavan
於 2023 年 12 月住了 1 晚
Foo 於 2023年12月5日的回應
Dear guest, thank you for bringing your feedback to our attention and sorry to hear of your bad experience during stay in our hotel. we are committed to improve on our cleanliness and hope to serve u better in future. RegardsHotel Pudu Plaza
8/10 不錯
Gin
2023年9月10日
讚好:整潔度、職員與服務和設施服務
Classic K L stays
Gin
於 2023 年 9 月住了 3 晚
2/10 很差
真實旅客
2023年7月22日
不滿:整潔度、住宿狀況和客房舒適度
Terrible cleanliness, not ready for guest
We arrive at mid night and the front desk staff said cannot find our booking
After half and hour he told us to wait for the room being clean
But when we enter the room, is was terrible but we are so tired to change another one, definitely don’t want to stay another night so we decided to change another for the next night
Besides, we carrying heavy luggage but the hotel front door have stairs, very inconvenient to us
真實旅客
於 2023 年 7 月住了 1 晚
4/10 欠佳
Tet Mui
2023年7月5日
Tet Mui
於 2023 年 7 月住了 2 晚
2/10 很差
Husam Abdulrasool Hammadeh
2022年12月18日
不滿:整潔度、職員與服務和住宿狀況
The property used to be good , but now it’s terrible. No maintenance .. the rooms are smelly , moisture everywhere, not clean, bedsheets looks are being used for more than 5 years and never changed .
Husam Abdulrasool Hammadeh
於 2022 年 12 月住了 1 晚
10/10 優異
真實旅客
家人同遊
2020年2月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
便利
スーパーマーケットが1階にあり、便利でした。
真實旅客
於 2020 年 2 月住了 1 晚
The Management 於 2020年2月13日的回應
Thank you for staying with us and we're glad that you had an enjoyable stay at Hotel Pudu Plaza, Kuala Lumpur. Perhaps you'd like to share your experience with families and friends. We look forward to welcoming you back in a near future.
10/10 優異
CHONG
多人同遊
2019年12月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CHONG
於 2019 年 12 月住了 2 晚
2/10 很差
真實旅客
2019年9月14日
不滿:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 9 月住了 5 晚
2/10 很差
真實旅客
2019年9月3日
不滿:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 8 月住了 1 晚
6/10 一般
jason
2019年7月25日
讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
Bad wifi
Wifi does not work very well If at all at times on the 8 th floor good in the lobby bad in the rooms
jason
於 2019 年 7 月住了 1 晚
10/10 優異
Goh
2019年6月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location
Good
Goh
於 2019 年 6 月住了 1 晚
8/10 不錯
Redouane
2019年4月29日
讚好:整潔度
Redouane
於 2019 年 4 月住了 1 晚
6/10 一般
真實旅客
2019年4月25日
The water heater having problem. Can’t control temperature, once on, too hot.
真實旅客
於 2019 年 4 月住了 1 晚
8/10 不錯
真實旅客
2019年2月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 2 月住了 1 晚
8/10 不錯
真實旅客
2019年1月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 1 月住了 7 晚
Hotel Pudu Plaza 於 2019年1月28日的回應
Dear traveler, thank you for your review and for choosing our hotel. We hope that you enjoyed your stay and looking forward to having you again as a guest in our hotel.
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.
10/10 優異
Mr.
2018年11月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice location eith great foods around , near to Jln Bikit Bintang and the LRT station is at walking distance
Mr.
於 2018 年 11 月住了 2 晚
General Manager 於 2019年1月13日的回應
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
8/10 不錯
Yu Kiong
2018年11月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It's good in overall. Got shopping centres, nearby local market, food stalls ext. It's convenient, comfortable and good service.
Yu Kiong
於 2018 年 11 月住了 1 晚
General Manager 於 2019年1月13日的回應
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
8/10 不錯
Ibrahim (Malaysia)
2018年9月28日
讚好:整潔度、住宿狀況和客房舒適度
Ibrahim
於 2018 年 9 月住了 1 晚
8/10 不錯
SAM KH
2018年9月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
SAM KH
於 2018 年 9 月住了 4 晚
6/10 一般
真實旅客
2018年6月2日
真實旅客
於 2018 年 5 月住了 7 晚
4/10 欠佳
HAN-UL
2018年5月17日
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
그냥그럼
그냥 싼맛에 잠만자기 좋은, 방개좁음, 방에서 와이파이 안터짐,금고도 없고
HAN-UL
於 2018 年 5 月住了 1 晚
General Manager 於 2019年1月13日的回應
Dear traveler, thank you for bringing your feedback to our attention as we truly value our customers opinions. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to improve based on your feedback and we sincerely hope you would stay with us again next time so we could get the opportunity to provide the best staying experience for you.
6/10 一般
Sow Lin
2018年4月22日
不滿:客房舒適度
Hotel Review.
WiFi in room always at 1bar & frequently stopped.
Bathroom has no rack for hanging bathing towels. Hand towel supposedly available as listed as sales item but only provided if you ask for it from front office. Housekeeping will tell you no available. TV remote not working properky after new one issued. No info on TV channels available except for Cable movies so can't view International English news. No info on hotel ammenities, so don't know what hotel has except the attached Shopping Mall. The room it gives me has very narrow bedroom area but hugh walking area at entrance of room. Bed is soft but no space to move between bed & TV as I spent a fair bid of time in room.Bathroom very small if you are a large guy not enough space to maneuver, very resticted space. Tap beside toilet leaking. Hand shower not funtioning properly & no glass on wash hand basin. Has smoking rooms on top 4 floors but listed as non-smoking hotel. Very secure hotel as you need to tap your room card on entering lift to press your floor button.
Only consulation is there are plenty of delicious & yummy coffeeshop food stores in the vicinity not to mentioned savory black coffee day or night. Offer free shuttle buses to popular Shopping Mall like Bukit Bintang & IKEA Cheras.
Sow Lin
Kai 於 2018年5月5日的回應
Dear guest,
Thank you for your kind feedback on our hotel, we do apologies for the inconvenience you had during your stay with us. Please be informed that the room you book was actually Standard Queen our lowest room category, for future visit kindly book for our deluxe room category for more space.
Regards
6/10 一般
Aida (Malaysia)
2018年3月23日
讚好:整潔度
Location of the hotel is strategic
Hotel is near from the mall e.g, ikea cheras my town, mid valley. Near from the LRT station. For a Muslim, there are no restaurant near the hotel, but you can go to Kg. Baru. It’s only take about 5 minutes driving.
Aida
於 2018 年 3 月住了 2 晚
Kai 於 2018年3月28日的回應
Dear Guest,
Thank you for your kind feedback on our hotel, please be inform there is few halal restaurant inside the mall that adjoining with our hotel even on our cafe for breakfast are halal. We looking forward to have you back with us in the future, feel free to approach our reception to ask about the surrounding too.
Regards
6/10 一般
rochey (australia)
2018年2月24日
Budget friendly option
Stayed here for 2nights February. Cost only 17 ringgit from Kuala Lumpur Sentral by taxi so I thought that was good. Comfy bed. Wifi was good enough. Check in staff weren't very friendly but I had seen this in other reviews. Joel was friendly at reception. Easy walk to pudu station so we took trains for our stay. I probably wouldn't recommend catching train here on your own at night time as the station is down an alley sort of. A good food spot for breakfast is Ali food corner just a block from hotel, chicken rotti was delicious.
rochey
於 2018 年 2 月住了 2 晚
Kai 於 2018年2月28日的回應
Dear guest,
Thank you for your kind feedback on our hotel, we do take note on the feedback and will highlight to related department and person. Apologies for the inconvenience.
Regards
Good for basic necessities. Decent room and simple breakfast.
sivakumaran
於 2018 年 1 月住了 1 晚
Kai 於 2018年2月28日的回應
Dear guest,
our again soon.
Regards,
Thank you for your kind feedback, we hope to see y
6/10 一般
真實旅客
2017年12月17日
Value of money
the room are clean , nice location where nearby many food stall
真實旅客
於 2017 年 12 月住了 1 晚
Kai 於 2018年8月18日的回應
Dear Guest,
Thank you for your kind feedback on our hotel, we hope you had a pleasant stay with us.
Regards,
Khairil Adnan Ibrahim
Front Office Manager
8/10 不錯
Ibrahim
2017年11月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Trip was great and was fun,
Ibrahim
於 2017 年 11 月住了 2 晚
Dear guest,
Thank you for your positive feedback on our hotel, We hope to see you again in the future.
Regards,
Khairil Adnan Ibrahim
Front Office Manager
6/10 一般
Rose (Vietnam)
2017年11月23日
Khách sạn trung tâm
Ngay khu trung tâm mua sắm, buffet sang hơi ít món, phòng có cửa sổ sẽ tốt hơn
Rose
於 2017 年 10 月住了 2 晚
Kai 於 2017年12月2日的回應
Dear guest,
Thank you for your positive feedback on our hotel, we hope to see you again soon.
Regards,
6/10 一般
Chew
2017年11月7日
Overprice for quality provided!
Room Floor is very Dirty!
No disposable slippers .
Chew
於 2017 年 11 月住了 2 晚
Dear guest,
Thank you for your positive feedback, we have highlighted the issue to related department. We apologies for the experience you had while your stay with us.
Regards,
Khairil Adnan Ibrahim
Front Office Manager