Dear Fani, Many thanks for taking the time to write us a review of your stay at the hotel. Your comments on rubbish under the bed is of concern to us. Please rest assured that I will personally look into this matter and forward it on to the housekeeping team for further improvements. We thank you for your kind words on our staff's hospitality and hope that you will continue to choose the InnB Park brand on your future visits to Kuala Lumpur.

Dear Chiao Min, Many thanks for the wonderful review. We hope you had a memorable holiday in Kuala Lumpur and hope to see you again soon!

Thank you for your review of your recent stay at InnB Park Hotel. We are happy to hear that you had a good time and found our rooms good value for money and convenient for travellers. It was our pleasure to be able to host you at our hotel and we do look forward to the opportunity of welcoming you to our hotel again in the near future! Thank you

Dear KingKing, Thank you for your kind feedback and review. We are pleased that you had an overall pleasant stay at the hotel and will continue to use feedback from guests like you to further improve the services and facilities we offer to future guests. We hope that you would choose the InnB Park brand again on your next visit to Malaysia.

Thank you for your feedback. We are happy you had an overall positive experience at the hotel and hope to have you back soon.

Thanks for the fantastic rating. We are pleased you had a good stay and hope to have you back again soon!

Dear HwaiYao, Thank you for staying at InnB Park Hotel. We are sorry to hear that you did not find our breakfast to your liking. We hope, though, that this will not deter you from choosing to book a room at our hotel again on your next stay

Dear Guest, A million thanks for your generous rating. We glad to serve you very well and make you more comfortable with our services and hospitality. Its was lovely having you at the hotel.

Dear Guest, many thanks for choosing to stay at InnB Park Hotel. We hope you had memorable holiday in Kuala Lumpur. We enjoyed being of service to you at the hotel. We hope to see you again in the near future.

谢谢你的留言. 希望您在吉隆坡度了一段开心的假期. 希望再次有机会欢迎您回临我们的酒店. 谢谢!

Dear Dingmu, Thank you for taking the time to review your stay at InnB Park Hotel. We are pleased to hear that you were satisfied with your stay at the hotel and would choose the InnB Park brand again on your next return. We hope you had a good time in Kuala Lumpur and look forward to the opportunity of welcoming you back again in the near future!

Dear Dingmu, Many thanks for staying at InnB Park Hotel. We are happy to hear that you found the location of the hotel suitable and price good value for money. Unfortunately, we do not have hair dryers readily available in each room at the moment, but they are available on a 2 hour loan basis, free of charge, if requested from the front desk. We apologize for any inconvenience caused. We hope you enjoyed your stay and holiday in Kuala Lumpur and hope to have you back again should your future travel plans bring you back to KL. Thank you

Dear Guest, a million thanks for your generous rating. Indeed, the hotel is very closely located and within walking distance to all major shopping malls in the Kuala Lumpur City Centre, Low yat plaza and Sungei Wang Plaza. Its was lovely having you at the hotel. We hope to have the opportunity of welcoming you back again soon.

HI Ian, Thanks for the feedback on the volume of the music in the lobby. We apologise if this has caused any discomfort and will take your feedback into consideration for future audio plays in the common areas.We would also like to thank you for continuously choosing the InnB Park brand as your accommodation provider during your visits to KL. We hope that this experience with the lobby music will not deter you from choosing to stay with us again on your future visits.Thank you

Hi Isabella, Thanks heaps for the wonderful review! We are indeed super close to most of the major shopping malls and the happening Bukit Bintang street! We are glad to hear that you had an enjoyable stay and look forward to having you back again next time!

Dear YikFoon, Thank you for your feedback. Our durian charge typically is RM50 and our team had already applied a lesser cleaning charge for your case. For the case of durian, it is not so much about the physical fruit itself, but the smell that it leaves behind. Whilst the smell of durians can be fragrant and does not bother those who like the fruit, to others the durian stench can be very bothering. The durian smell is one that lingers long and is difficult to rid of, which is exactly why most public places, including trains, airports and hotels do not allow durians to be consumed or brought into the property. Anyone who has placed durians in a car or a fridge would know, it can take days to completely remove all traces of the durian odour. As durian lovers, we too don't mind the smell. However, it is essential that we consider the discomfort it may bring to other guests who may not share the same sentiments towards this fruit and may have to put up with the stench during their stay. We thank you for your understanding and cooperation.

Kenji San, 当ホテルの部屋を予約していただきありがとうございます。 快適な滞在ができたことを嬉しく思います。 休暇を楽しんでいただけたことを願っています。またのお越しをお待ちしております。

Dear Van, Thanks for your generous rating. We hope that your time at the hotel was a memorable one and we look forward to having you back again in the near future!

Dear Virginie, Many thanks for choosing to stay at InnB Park Hotel on your recent visit to KL. We hope that your trip was a fruitful one and that you will continue to choose the InnB Park brand on your future visits to the city. Till next time, happy traveling and happy lunar new year!

Dear Vinita, Thank you for your generous rating. We are pleased that your stay at InnB Park Hotel was a satisfactory one and we hope you will continue to choose the InnB Park brand on your future visits to KL!

Hi Amanda! Thanks heaps for choosing to put up a few nights at InnB Park Hotel on your recent visit to KL! and a bigger thanks for taking the time to drop us such as lovely review of your stay experience. We are happy to hear that you had an overall satisfactory stay at InnB Park Hotel, and especially happy to learn that you felt safe as a solo traveller with us. We hope that your trip was an enjoyable one and certainly look forward to the opportunity of welcoming you back again sometime soon. Till next time, safe travels and a seasons greeting from the team!

Dear Florence, Thank you for staying at InnB Park Hotel. Indeed, the hotel is very conveniently located within walking distance to many eateries, shopping malls as well as public transportation. We hope that you enjoyed exploring the city and look forward to your return again on your next visit to KL!

Hi Akeel, Thanks for being an awesome guest yourself! We hope that you will continue to choose the InnB Park brand on your future stays in KL. Keep travelling and see you (hopefully) soon!

Dear Soo Young, Thank you for your wonderful review. We do try our best to personalize our services and provide recommendations to guests as best as we can. We hope that you had a memorable stay and holiday in Kuala Lumpur. On behalf of the team, here's wishing a joyous festive season and to a better 2023 filled with plenty of travel adventures!

Dear guest, Thank you for choosing to stay at InnB Park Hotel. We hope you enjoyed your time exploring this city we call home, and we look forward to the opportunity of welcoming you back to our hotel again soon.

Dear Finna, Thank you for your suggestion, we hope you will stay at our hotel again, and thank you. Kind regards,The InnB Park Management Team

Dear Richard, We are sorry that you were unpleased with the charges. It is displayed at the back of each room's door, the relevant charges that will be incurred should there be any damages to the property, including linen and upholstery. On 11th September, (the 4th day of your stay) our team already highlighted to you that there will be charges for the three towels in your room that were heavily stained, especially the bath mat which appeared soaked with some unknown brown liquid. These charges are necessary as there is a tedious and long process involved in removing all stains from the linen to ensure that the next guest at the hotel are able to enjoy clean white linens. Occasionally, as with the case of the bathmat in your room, the linen is severely stained to the point that it has to be discarded. On the day of your checkout, there were also slight blood smears on the bedsheet. However, as they were light, our team did not charge you for this, despite having to send the linen for special treatment. To ensure that the hotel is able to continue to offer our rooms at such low prices, whilst maintaining a good standard of cleanliness, meeting guests' expectation of clean white and stain free linen at check-in, and keeping our business sustainable, we regret that it is unfortunate but necessary that we pass on these additional charges and damage costs to the respective guests. We thank you for your understanding.

Hi Tse Yuh, thanks for choosing to stay at InnB Park Hotel. We are happy that you had an overall satisfactory stay at our hotel last week. As for the room size, our Superior rooms are between 16-17 sqm. If you would prefer a room with more space, you may consider giving our Deluxe Queen room a go on your next visit. Our Deluxe Queen rooms are 21sqm and comes with a little reading corner for additional comfort. Once again, thank you for choosing the InnB Park brand and we hope you had a memorable holiday visiting Kuala Lumpur!

Dear Jayde, Thank you for your kind feedback, our reception team is made up of a multicultural young bunch who loves engaging with our guests and hearing about their travel stories. We hope you enjoyed your stay and look forward to your return again soon!

Dear Tse Yuh, Thank you for your lovely rating. We are pleased that you enjoyed your stay with us and we hope that your time in Kuala Lumpur has been equally enjoyable. Safe travels and we look forward to seeing you again in the near future!