All time traffic jam on the road just outside the hotel. Stain on linens. Impolite staff at the breakfast place. I requested for two connecting rooms via Hotels.com, the hotel said they never received the request. At the end they gave me two connecting superior rooms (but I paid for 2 deluxe rooms) and they refused to refund the price difference. I stayed for 4 nights.
真實旅客
於 2024 年 3 月住了 4 晚
6/10 一般
Helen
多人同遊
2024年4月6日
不滿:整潔度
Blanket has blood stain. Called front desk to change the blanket but has to wait for over an hour.
Luckily saw a staff from housekeeping who helpfully gave me a new blanket
Helen
於 2024 年 3 月住了 4 晚
8/10 不錯
Yiu Wah Clarence
2024年4月2日
Yiu Wah Clarence
於 2024 年 3 月住了 5 晚
10/10 優異
真實旅客
多人同遊
2024年3月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good holiday
Very comfortable and very convenient
真實旅客
於 2024 年 3 月住了 3 晚
10/10 優異
YU YAN
2024年2月26日
讚好:整潔度、職員與服務和住宿狀況
沒有浴袍給住客
YU YAN
於 2024 年 2 月住了 4 晚
10/10 優異
Kam Ying
家人同遊
2024年2月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect experience
We booked 2 rooms for this family trip. Both rooms were clean and spacious and the hotel breakfast offered a lot of options. Very convenient location and the hotel staff were welcoming. I am a frequent traveler and this is easily amongst one of the best hotels! My family also immensely enjoyed their stay.