Very nice resort in the city concept. Love the modern design and resort vibes. We enjoyed our stay, but 50/50 to come back 😅
✅︎Pros :-
-Friendly security guards, concierge, buggy driver, reception employees.
-Beautiful lobby but not beautiful when there is too many people :(
-Nice modern room
-Love the bathroom with vanity mirror with light
-Comfortable bed but pillows too soft (?)
-Management very thoughtful for giving us complimentary cake (for our anniversary and 2 Nov babies birthdays) Thank you!
-Wide selection of breakfast spread, all yummy! Teh tarik need to be less sweet though, but it's OK!
-Love the pool design and slide
❌Cons (And much needed attention and improvement) :-
-Hot location for government events (?)
-AVOID the weekend holiday crowd, the queue will be VERY LONG. The lobby will be crowded with cars as well
-Advisable to call the hotel to check if you prefer a chill vibe holiday, otherwise hotel is super-super crowded at every inch of the corner when there is a government/corporate/wedding events.
- LIFTS : Long wait to go down even if you are on 1st floor, especially during peak period (We went at 1140 and 1208 and finally reached level G). Lifts are full and people are inconsiderate towards families with babies with strollers.
-Improve the pool cleaning and maintenance (the water is super murky for 2days)
-Improve/train the restaurant employees to be more friendly
Repeat stay? 50/50 (Yes during weekdays, NO during weekend/holidays)