外觀

M Resort & Hotel的評價

5 out of 5
M Resort & Hotel
No.1, Jalan Damansara, Bukit Kiara, Kuala Lumpur

評價

8.6

優異

10 分評分,優異;147 則評價中有 82 則" "
8 分評分,不錯;147 則評價中有 39 則" "
6 分評分,一般;147 則評價中有 11 則" "
4 分評分,欠佳;147 則評價中有 7 則" "
2 分評分,很差;147 則評價中有 8 則" "

9.2/10 

整潔度

8.2/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

TSUNGCHEN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年11月24日的回應
Dear Valued Guest,What a wonderful review - many thanks!Knowing that our guests leave happy is the greatest compliment we can get! Your feedback motivates us to continue doing our best for every guest and we look forward to welcome you again and again and again...

10/10 優異

King Yip

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
M Resort & Hotel Kuala Lumpur 於 2023年8月14日的回應
Dear Valued Guest,Thank you very much for your great feedback in regard to your stay with us at M Resort & Hotel Kuala Lumpur. It pleases us to know that our location, facilities, food, service from the heart and the room has won you over. Until we meet again, we wish you all the best.

10/10 優異

Aidil Fitri

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Relatively quite a new hotel.its my second time staying.So no regrets.Cleanliness was superb,as i am quite particular about cleanliness.Everything was superb including their service.
於 2024 年 2 月住了 3 晚
M Resort & Hotel Kuala Lumpur 於 2024年3月1日的回應
Dear Valued Guest,Thank you so much for returning to stay with us! We are delighted to hear that you found everything to be superb, especially our cleanliness and service. It would be a honour to have you as our guest again. Till then, best regards.

8/10 不錯

Zhe Cing

於 2024 年 2 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2024年3月25日的回應
Dear Valued Guest,Thank you for choosing M Resort & Hotel Kuala Lumpur. We appreciate your patronage and your recommendation. Hopefully, you will have a reason to return to us soon. Until then, best wishes.

6/10 一般

kelun

讚好:整潔度、職員與服務、設施服務和住宿狀況
New and nice. But pool need maintenance. Kids cut their leg during swimming in adults pool
於 2024 年 2 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2024年2月19日的回應
Dear Valued Guest,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. Please be rest assured we will take your comments on board and continue to take strides forward. We look forward to the opportunity to welcome you back and provide you with a more positive experience in the future. Till then, best regard.

10/10 優異

Bee Bee (New York)

讚好:整潔度、職員與服務和住宿狀況
Service
於 2023 年 12 月住了 28 晚
M Resort & Hotel Kuala Lumpur 於 2024年3月11日的回應
Dear Valued Guest,Thank you for your kind feedback. We always strive for the highest level of service and we are glad that the same was reflected in your stay. It would be our pleasure to welcome you back in the near future for more of our hospitality. Until then we remain at your service.

10/10 優異

Bee Bee

讚好:職員與服務
M Resort & Hotel Kuala Lumpur 於 2024年2月14日的回應
Dear Valued Guest,It was indeed a pleasure having you with us recently and we would like to express our sincerest appreciation for your kind patronage. Thank you for your feedback and recommendation! See you next time!

8/10 不錯

Neal

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 7 晚
M Resort & Hotel Kuala Lumpur 於 2024年1月29日的回應
Dear Valued Guest,Many thanks for taking the time to leave a review following your recent visit and, most of all, thank you for choosing us your preferred hotel in Kuala Lumpur. We look forward to the pleasure of hosting you again for more enjoyable moments. Till then, take care and best regards.

10/10 優異

Kenneth Croft

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice property. Very kid friendly. Good buffet. Great pool and gym (which is small but feels like a high end gym). Great service. Food options are good but not great. And it is expensive for food on site. It’s a little hard to get off the resort. Traffic can be bad, but it is a short Grab to the train station.
於 2024 年 1 月住了 4 晚

10/10 優異

Bernard

於 2024 年 1 月住了 6 晚
M Resort & Hotel Kuala Lumpur 於 2024年3月25日的回應
Dear Valued Guest,We take great pride in creating memorable moments for our guests, and we're thrilled to hear that we succeeded with you. It would be our pleasure to extend the same exceptional hospitality to your family and friends. Thank you for choosing M. Do come back soon.

10/10 優異

Akmal

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Astonishing 5 stars hotel! Kids were happy, i myself would recommended to others,especially family with toddlers. Food variety, location accessible. Definitely will return for another stay
於 2023 年 12 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2024年1月16日的回應
Dear Valued Guest,Thank you for your thoughtful recommendation, especially for families with toddlers. We're delighted to learn that the children had a wonderful time and eagerly look forward to welcoming you back for another stay, where our commitment to providing an exceptional experience remains our top priority. Till then, best wishes.

2/10 很差

Nicole

讚好:整潔度和住宿狀況
不滿:職員與服務和客房舒適度
Would never come back!!
The Hotel is a horror experience when it comes to check-in, took the team more than 1 hour to check in. And very very poor service!! I don't meet any hotel staff greeting to me and they don't even look at you like you are visible. All Staffs aren’t friendly Poor sound insulation in room. I can hear the toilet flushing all the day even midnight. Parking is far from the building, had heavy bags but there was no buggy on site or when the staff saw, no action was taken. Not value for money at all,It's first and last to stay this terrible hotel! 5 star hotel but 1 star service!
於 2023 年 12 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年12月28日的回應
Dear Valued Guest,It is with regret to hear that your recent experience with us fell below your expectations. Guest feedback is important to us as it assures, we continuously refine our customer service. It is through constructive comments such as this that we are able to strive to not only meet but exceed expectations and address areas which are holding us back from being truly remarkable. Please be rest assured that we have taken good note of the shortcoming for immediate remedial action to improve.We hope that despite your disappointment on this occasion, we will have the opportunity to host you back again in the near future and remain in the meantime with kind regards.

2/10 很差

erik

伴侶同遊
讚好:設施服務
不滿:整潔度和職員與服務
Worst 5-Stars hotel ever! Staffs lack of training and knowledge. Check in on 25th December, started my line to queue at 4pm. Done my check in after an hour of waiting at 5pm. Reason given was heavy arrival which is unacceptable because it's not their first day operating as a hospitality. My anniversary flower was left at the concierge and I requested them to send to my room but they say have to be at night because bellboys are not available, which is 4 hours apart, just ridiculous. At night I requested a bucket of ice and bottles of waters from the phone. They sent a staff with very rude attitude and I fully condemn this in a hospitality industry and a 5-stars hotel. He passed me the bucket of ice and the bottles of waters straightaway requested :" Can I have the empty one?" And I thought he was referring to the empty bottles so i get him the empty bottles but he started to be impatient and asked me "Can I come in?" With a bad tone. When i replied yes, he just furiously come into my room and get the empty bucket and leave but never forget to slam my room door. I felt really offended and disrespected but i chose to leave it cause I do not want to ruin my mood because of the service. Hope the general manager can have a look into this matter.
於 2023 年 12 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年12月28日的回應
Dear Valued Guest,We sincerely apologize for the shortcomings you experienced during your stay with us. Please be assured that your concerns are being thoroughly investigated, and we are dedicated to learning from this experience and taking the necessary steps to improve our services. Once again, we apologize for any inconvenience caused, and genuinely hope to have the opportunity welcome you back in the future, providing an improved and more enjoyable experience that reflects the high standards we aim to uphold. Until then, best regards.

10/10 優異

NICO

於 2023 年 12 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年12月27日的回應
Dear Valued Guest,We are delighted to hear that you had a great experience and found our hospitality to be to your satisfaction. Your high rating is truly appreciated, and it motivates us to continue delivering outstanding hospitality to all our guests. It would be an honor to welcome you back again. Until then we remain at your service. Thank you.

4/10 欠佳

MOHD HAKIMI

於 2023 年 12 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年12月27日的回應
Dear Valued Guest,We appreciate your input as it helps us strive for continuous improvement. We regret to hear that your experience fell short of the five-star standard we aim to provide and are committed to making the necessary adjustments to elevate the overall quality of our services. Thank you for choosing our establishment, and we look forward to the possibility of hosting you again.

10/10 優異

Giovanni Luca

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Ótima hotel e com excelente estrutura! é longe!
Hotel com excelente estrutura de piscina, sauna, academia e quartos! Localizacao e um pouco longe do centro de Kuala Lumpur e os funcionários da recepção poderiam ser mais gentis, não explicaram nada sobre o hotel na nossa chegada, simplismente deram o cartao do quarto.
於 2023 年 12 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年12月25日的回應
Dear Valued Guest,Thank you for taking the time to share your thoughts on your recent stay with us. Understanding that there is always room for improvement, we take your suggestions to heart. Your insights play a crucial role in helping us enhance our services and exceed your expectations. Having this said. We value your patronage and hope to have the opportunity to welcome you back again. Until then, best wishes.

6/10 一般

Nodin

讚好:整潔度和住宿狀況
不滿:職員與服務
Not a five star experience
Service was ok. For a five star experience it should be better. Hard beds and ok view from the room. Breakfast was fine. Not much vegetables.
於 2023 年 12 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年12月19日的回應
Dear Valued Guest,We appreciate your input as it helps us strive for continuous improvement. We regret to hear that your experience fell short of the five-star standard we aim to provide. Please know that your satisfaction is important to us, and we are committed to making the necessary adjustments to elevate the overall quality of our services. Thank you for choosing our establishment, and we look forward to the possibility of hosting you again.

8/10 不錯

farahizza

於 2023 年 11 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年12月18日的回應
Dear Valued Guest,We're delighted to hear that you had an amazing stay and that our service left a positive impression. Thank you for choosing M. We can't wait to host you again!

10/10 優異

Haziq izzat

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best hotel for family with kids in KL!
This is the best hotel if you want to get family friendly resort-ish feeling in kl. Mr zairi and justin were attentive and gave the best service you could possibly asked for. All the staff are helpful and friendly. The kids loved it soo much, the pool was amazing and the kids club is well equipped. The food at the restaurant was delicious and reasonably priced. Dont get fooled by the affordable room rate, the quality and experience match rooms thats cost double of it. Thanks M!defo going to revisit soon.
於 2023 年 12 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年12月13日的回應
Dear Valued Guest,Thank you for your wonderful feedback! We're thrilled to hear that your experience was good and that you enjoyed various aspects of your stay. Our team works hard to create a friendly and welcoming atmosphere, and we're glad that their efforts made a positive impact on your experience. Having this said, we look forward to the pleasure of hosting you again for a repeat visit.

10/10 優異

Kavitha Angel

讚好:整潔度、職員與服務、設施服務和住宿狀況
Second time to the hotel. Great place for family. Kids friendly pool. Staff are friendly. Room and facilities are very clean. Breakfast are awesome.
於 2023 年 12 月住了 3 晚
M Resort & Hotel Kuala Lumpur 於 2023年12月11日的回應
Dear Valued Guest,Thank you for choosing to stay with us for the second time, and we're delighted to hear that you had another pleasant experience! Your continued loyalty means a lot to us, and your kind words are a true testament to our commitment to providing exceptional hospitality. Having this said, we can't wait to have the pleasure of serving you again.

10/10 優異

Siew Yee

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s better if movies are provided with subtitles.
於 2023 年 12 月住了 2 晚
M Resort & Hotel Kuala Lumpur 於 2023年12月11日的回應
Dear Valued Guest,Thank you for sharing your feedback with us. We appreciate your suggestion regarding the inclusion of subtitles for movies and will look into the possibility of offering it with our current service provider. With this said, we eagerly anticipate the pleasure of welcoming you back on your next visit.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
One of the best hotel in Kuala Lumpur at reasonable price.
於 2023 年 12 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年12月11日的回應
Dear Valued Guest,We appreciate your kind words. Providing excellent value for our guests is a priority for us, and we're thrilled that our efforts are reflected in your positive experience. Your satisfaction is our greatest reward, and we look forward to the pleasure of hosting you again in the future.

10/10 優異

Bonar

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stylish, new hotel in Kuala Lumpur near the Phileo Damansara offices. The rooms are clean and spacious with all the amenities you need. Recommended stay.
於 2023 年 11 月住了 2 晚
M Resort & Hotel Kuala Lumpur 於 2023年12月1日的回應
Dear Valued Guest,We are delighted to hear that you found our hotel stylish, new, and clean. Recommendations from our guests are truly valuable to us, and we appreciate your endorsement of our property. Thank you for choosing our hotel, and we look forward to exceeding your expectations on your next visit.

10/10 優異

MOHD BAKHTIAR

於 2023 年 11 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年12月18日的回應
Dear Valued Guest,Thank you for choosing M Resort & Hotel Kuala Lumpur. We appreciate your patronage and honored by your recommendation. We can't wait to welcome you back for another memorable stay!

10/10 優異

NICO

於 2023 年 11 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年12月18日的回應
Dear Valued Guest,Thank you for your wonderful rating! We appreciate your choice to stay with us and look forward to the opportunity to host you again in the future.

8/10 不錯

Marini

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice resort in the city concept. Love the modern design and resort vibes. We enjoyed our stay, but 50/50 to come back 😅 ✅︎Pros :- -Friendly security guards, concierge, buggy driver, reception employees. -Beautiful lobby but not beautiful when there is too many people :( -Nice modern room -Love the bathroom with vanity mirror with light -Comfortable bed but pillows too soft (?) -Management very thoughtful for giving us complimentary cake (for our anniversary and 2 Nov babies birthdays) Thank you! -Wide selection of breakfast spread, all yummy! Teh tarik need to be less sweet though, but it's OK! -Love the pool design and slide ❌Cons (And much needed attention and improvement) :- -Hot location for government events (?) -AVOID the weekend holiday crowd, the queue will be VERY LONG. The lobby will be crowded with cars as well -Advisable to call the hotel to check if you prefer a chill vibe holiday, otherwise hotel is super-super crowded at every inch of the corner when there is a government/corporate/wedding events. - LIFTS : Long wait to go down even if you are on 1st floor, especially during peak period (We went at 1140 and 1208 and finally reached level G). Lifts are full and people are inconsiderate towards families with babies with strollers. -Improve the pool cleaning and maintenance (the water is super murky for 2days) -Improve/train the restaurant employees to be more friendly Repeat stay? 50/50 (Yes during weekdays, NO during weekend/holidays)
於 2023 年 11 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年11月29日的回應
Dear Valued Guest,Thank you for your feedback and for choosing to stay with us. If you are seeking a peaceful and less crowded hotel experience, we strongly recommend booking your stay from Monday to Wednesday. These midweek days often offer a more tranquil atmosphere. With this said, we look forward to welcoming you back for a better stay.

10/10 優異

Pearson (Kota Kinabalu)

於 2023 年 11 月住了 2 晚
M Resort & Hotel Kuala Lumpur 於 2023年11月22日的回應
Dear Valued Guest,Thank you for the fantastic 5/5 rating. We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!

10/10 優異

Anati

於 2023 年 11 月住了 2 晚
M Resort & Hotel Kuala Lumpur 於 2023年11月22日的回應
Dear Valued Guest,Thank you for your 10/10 rating! We're thrilled to hear you enjoyed your stay. Do come back and see us again soon!

4/10 欠佳

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年11月15日的回應
Dear Valued Guest, Thank you for taking the time to write this review. We are utterly disappointed that you returned home not completely satisfied with your experience at M Resort & Hotel Kuala Lumpur. We have re-briefed the team on our service standards and continuous training efforts will be strengthened to achieve service excellence.Having this said, we look forward to the opportunity to welcome you back as we strive to serve you better in the future. Till then, best regards.

10/10 優異

Mark

於 2023 年 11 月住了 2 晚
M Resort & Hotel Kuala Lumpur 於 2023年11月29日的回應
Dear Valued Guest,Your appreciation of our property means a lot to us! It would be our pleasure to welcome you back soon. We're committed to making your future stays just as enjoyable as the one you experienced. Until then, best regards.

10/10 優異

NICO

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年10月27日的回應
Dear Valued Guest,We truly appreciate your perfect rating and your choice to stay with us. Thank you for being our valued guest, and we look forward to hosting you again in the future! Till then, best wishes.

10/10 優異

Ong

於 2023 年 10 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年11月15日的回應
Dear Valued Guest,We are delighted to read that you were happy with your stay. Thank you for having chosen us. It would be an honor to welcome you back for even more of our hospitality. Until then we remain at your service.

10/10 優異

Louis

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2023 年 10 月住了 2 晚
M Resort & Hotel Kuala Lumpur 於 2023年10月19日的回應
Dear Valued Guest,Knowing that you felt welcomed and well taken care of warms our hearts. Thank you for choosing to stay with us, and we look forward to hosting you again in the near future!

10/10 優異

Madihah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I really enjoyed the property atmosphere, breakfast, staff hospitality and room. I want to repeat again.
於 2023 年 9 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年9月25日的回應
Dear Valued Guest,Thank you for this great review! We are happy to hear that you've been so charmed by your experiences and felt well taken care of by the team. We are very much looking forward to your next visit! Till then, take care and best regards.

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overall good
Overall, its a very nice hotel with pleasant staff. It suited my purpose as i was attending a Conference held at the hotel. Recommended for those who want a resort feel whilst in KL. Worth the price i paid at Hotel.com
於 2023 年 9 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年9月25日的回應
Dear Valued Guest,Thank you for taking time to write us a review. Your feedback will definitely serve as an encouragement for us to continuously upkeep the service and hospitality standards that we offer. We certainly look forward to being part of your future visits and it would be a great honour to welcome you back!

10/10 優異

YAP

讚好:住宿狀況
於 2023 年 9 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年9月25日的回應
Dear Valued Guest,We glad to note that you felt warmly welcomed when you stepped through our doors. Thank you for allowing us the privilege to serve you and here's wishing you a great rest of your day and year!

8/10 不錯

Mohd Khairul Fitri

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The facility area, such as the swimming pool and kids club, was interesting. However, during my stay, the water in the swimming pool was quite cloudy.
於 2023 年 9 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年9月25日的回應
Dear Valued Guest,Thank you for selecting us as your preferred accommodation during your recent visit. Rest assured that your feedback has been raised to the respective team ensure we improve in the areas highlighted. With this said, we genuinely appreciate your recommendation and hope to welcome you back again.

10/10 優異

Roslina

讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome
於 2023 年 9 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年9月25日的回應
Dear Valued Guest,It is an absolute pleasure to know that your holiday was well spent with us. Thank you very much for your review. We are hoping to warmly welcome you back in the not-too-distant future. Till then, cheers.

10/10 優異

shalini

於 2023 年 8 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年9月4日的回應
Dear Valued Guest,We're glad to note that you had such an enjoyable and relaxing break at our hotel. Providing our guests with a memorable experience is always our top priority, and it's rewarding to know that we succeeded in meeting your expectations. Once again, thank you for your feedback, and we look forward to hosting you again soon!

10/10 優異

Azril

於 2023 年 8 月住了 2 晚
M Resort & Hotel Kuala Lumpur 於 2023年9月4日的回應
Dear Valued Guest,We're delighted to hear that you had a wonderful and enjoyable break during your stay with us. It's always our goal to provide a comfortable and memorable experience for our guests, and we're thrilled that we succeeded in doing so for you. Once again, thank you for choosing our hotel, and we can't wait to have you back soon!

10/10 優異

Lay Peng

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年8月16日的回應
Dear Valued Guest,Thank you for choosing to stay at M Resort & Hotel Kuala Lumpur. Our team works hard to ensure every guest has a memorable and comfortable experience, and it's always rewarding to know that our efforts are appreciated. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats as well. Until then, best wishes.

8/10 不錯

Yak Chin

多人同遊
讚好:職員與服務和住宿狀況
A little out of reach to central due to lack of transportation.
於 2023 年 8 月住了 2 晚
M Resort & Hotel Kuala Lumpur 於 2023年8月14日的回應
Dear Valued Guest,Our warmest appreciation for your review. We are delighted you have enjoyed your overall stay at our beautiful property as well as our attentive and friendly service on this occasion. Hopefully, you will have a reason to return to us soon. Until then, best wishes.

8/10 不錯

Adrian

讚好:整潔度和住宿狀況
不滿:設施服務
The room cleaning is always missing something... soap, towels, etc. inconsistent cleaning up.
於 2023 年 8 月住了 4 晚
M Resort & Hotel Kuala Lumpur 於 2023年8月22日的回應
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We value all guest feedback as it helps us identify areas where we can improve our services. However, we are genuinely sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience caused. Please be assured that the team had been re-briefed on our service standards and continuous training efforts will be strengthened to achieve service excellence. With this said, we are happy to have been at your service and look forward to more of such opportunities. Till then, best regards

10/10 優異

Mohd Aiman

於 2023 年 6 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年8月14日的回應
Dear Valued Guest,We are delighted to read that you were happy with your stay. Thank you for having chosen us. It would be an honor to welcome you back for even more of our hospitality. Until then we remain at your service.

8/10 不錯

Erni Rosliza

於 2023 年 7 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年8月21日的回應
Dear Valued Guest,Our team takes great pride in ensuring that every guest feels welcomed and valued, and your review reaffirms that we are on the right track. We would be honored to welcome you back in the future and continue providing you with outstanding hospitality.

8/10 不錯

Erni Rosliza

於 2023 年 7 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年8月21日的回應
Dear Valued Guest,Our team takes great pride in ensuring that every guest feels welcomed and valued, and your review reaffirms that we are on the right track. We would be honored to welcome you back in the future and continue providing you with outstanding hospitality.

10/10 優異

Ker Shin

讚好:整潔度、職員與服務和住宿狀況
Clean and new hotel. Inconvenient as there is nothing around the vicinity, not even convenience store hence to get around, will definitely need to call for transport. Other than that, the hotel is spacious, new and clean. Good variety in the hotel breakfast buffet too..
於 2023 年 7 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年7月28日的回應
Dear Valued Guest,We're delighted to hear that you enjoyed your stay and had a good break with us. We can't wait to welcome you back for more memorable moments in the future. Whether it's for business or leisure, rest assured that our dedicated team will be here to ensure your next stay is just as fantastic.

8/10 不錯

WUI HON

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very clean! Courteous staff!
於 2023 年 7 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年7月24日的回應
Dear Valued Guest,Your recommendation means a lot to us. Thank you for choosing to stay with. We would be honored to welcome you back in the future and continue providing you with outstanding hospitality. Till then, kind regards.

10/10 優異

Vui Ting

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice resort
Very nice resort, extremely green with good facilities and food
於 2023 年 7 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年7月24日的回應
Dear Valued Guest,Your kind words truly brightened our day. It is our top priority to ensure that every guest feels welcomed, comfortable, and well taken care of, hence it is truly rewarding to receive your glowing review. Thank you once again for sharing your thoughts, and we hope to have the chance to welcome you back in the future.

8/10 不錯

Divyan

伴侶同遊
讚好:住宿狀況
The check in and check out process was instant.
於 2023 年 7 月住了 1 晚
M Resort & Hotel Kuala Lumpur 於 2023年7月17日的回應
Dear Valued Guest,We sincerely thank you for your review and for choosing to stay with us. Maintaining high standards across all areas of our hotel is a priority for us, and we are glad that we were able to exceed your expectations. Should you plan to visit us again in the future, we would be honored to welcome you back.