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OYO 211 普利提酒店的評價

2.5 out of 5
OYO 211 普利提酒店
No. 70, Jalan Usahawan 7, Sri Rampai, Business Park, Kuala Lumpur, Federal Territory of Kuala Lumpur

評價

5.2
10 分評分,優異;18 則評價中有 1 則" "
8 分評分,不錯;18 則評價中有 1 則" "
6 分評分,一般;18 則評價中有 7 則" "
4 分評分,欠佳;18 則評價中有 7 則" "
2 分評分,很差;18 則評價中有 2 則" "

5.0/10 

整潔度

5.8/10 

職員與服務

4.0/10 

設施服務

4.6/10 

住宿狀況

評價

4/10 欠佳

真實旅客

不滿:整潔度、住宿狀況和客房舒適度
Dirty and unpleasant condition
Toilet very dirty and smelly,there is human hair on the mattress cover, only 4 Msian channel tv available and room also very smelly.
於 2020 年 9 月住了 1 晚
Leo 於 2020年10月2日的回應
Hi, we sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Leo

4/10 欠佳

Harris

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Teruk! Cari hotel setaraf lain yg lebih baik
於 2020 年 1 月住了 2 晚
Zara 於 2020年1月16日的回應
Hai, Maaf untuk masalah yang dihadapi. Kami telah mencatatkan maklum balas anda dengan sewajarnya dan memastikan perkhidmatan yang lebih baik pada masa akan datang. Mempunyai hari yang baik :) Salam, Zara

4/10 欠佳

Lim

多人同遊
不滿:整潔度、住宿狀況和客房舒適度
When I come they say don’t have rooms already...that is different kind of room i booking...and the bed is very dirty
於 2019 年 12 月住了 1 晚
Team OYO 於 2019年12月17日的回應
Thank you for rating us, Lim! We have duly noted your feedback and ensure better services in the future. Regards, Team OYO

6/10 一般

tunku abd hamid

於 2019 年 11 月住了 3 晚
Joey 於 2019年11月21日的回應
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Joey

6/10 一般

真實旅客

商務旅客
讚好:職員與服務
於 2019 年 10 月住了 1 晚
Kevin 於 2019年10月14日的回應
Thanks for the positive rating, Hope to host you soon :) Regards, Kevin

4/10 欠佳

真實旅客

商務旅客
不滿:整潔度、設施服務和住宿狀況
I requested non smoking & no window room & room is turn to another way round ,the room full of cigarette smell, bed sheet is dirty.
於 2019 年 9 月住了 1 晚
Edward 於 2019年9月21日的回應
Hi, We are extremely sorry that your experience did not match your expectations with us. This is on us and we would love to know how can we make it better for you. Please feel free to reach out to us over our direct contact handles. Regards, Edward

6/10 一般

Ikmal Hakimi

讚好:整潔度和客房舒適度
於 2019 年 5 月住了 2 晚
Ravneet 於 2019年7月16日的回應
Hi, Ikmal ! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we'll ensure that you experience the comfort and hospitality we are known for. Regards, Ravneet

4/10 欠佳

真實旅客

於 2019 年 7 月住了 1 晚
Leonardo 於 2019年7月9日的回應
Sorry for the discommode, We understand that we were not able to live up to your expectations. Do not worry, we’re continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Leonardo

6/10 一般

真實旅客

於 2019 年 6 月住了 1 晚
Jordan 於 2019年7月3日的回應
Hey, We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Jordan

10/10 優異

真實旅客

讚好:整潔度、職員與服務和客房舒適度
A place for non-light sleepers
Water dripping from sink tap all night long. Since hotel is closeby to main road, for light sleepers; it's hard to doze off. All in all, service is OK. Match the price.
於 2019 年 6 月住了 1 晚
Mark 於 2019年7月3日的回應
Hey, Thank you so much for rating us positively. As per the feedback, we can see that you aren't completely satisfied with our services, we've notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Mark

6/10 一般

Zunaidi

讚好:整潔度
cadangan
memuaskan, ada beberapa perkara perlu diperbaiki
於 2019 年 6 月住了 8 晚
Cheshta 於 2019年6月26日的回應
Hai, Kami sangat meminta maaf atas masalah yang disebabkan. Komen anda akan membantu kami dalam menjaga tetamu masa depan lebih tegas. Salam, Cheshta

4/10 欠佳

真實旅客

於 2019 年 5 月住了 1 晚
Barbara 於 2019年6月21日的回應
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Barbara

2/10 很差

LIM

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
the room is not soundproof.very noisy
於 2019 年 4 月住了 1 晚
Chetan 於 2019年5月25日的回應
Hi, Lim! Regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumstances, however, we’ve immediately shared the feedback to our relevant team to look into this concern so that our other guests don’t face such trouble further. Hope to make your future experience delightful and we assure you that we won’t let you down this time. Regards, Chetan

6/10 一般

Khairul

讚好:整潔度
Jika kita akan naik grab, kita tak bisa memasukkan tujuan ke hotel pritty, karena akan salah. Jadi langsung coba berdasarkan alamat
於 2019 年 4 月住了 1 晚
Edward 於 2019年5月25日的回應
Hai, Khairul! Kami mohon maaf atas pengalaman yang Anda alami bersama kami. Umpan balik Anda akan membantu kami dalam bekerja menuju pengalaman yang lebih baik di masa depan. Semoga harimu menyenangkan. Salam, Edward

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Bad
Terrible cleanliness, extremely bad service,didnt make up room. Heater wasn't working, cigarette ashes on table.
於 2019 年 4 月住了 3 晚
Alex 於 2019年5月25日的回應
Sorry to hear this, Please consider this as an off case, as cleanliness is one of our top priorities. Do give us a chance to host you again and we'll make sure that you experience the comfort and hospitality we are known for. Regards, Alex

6/10 一般

Muhammad shafiq

不滿:整潔度、住宿狀況和客房舒適度
Blower bilik air rosak..
於 2019 年 4 月住了 3 晚
Chetan 於 2019年5月25日的回應
Hai, Shafiq! Kami menyesali masalah yang disebabkan. Maklum, maklum balas ini telah dihantar kepada pasukan yang terlibat dan langkah-langkah perlu diambil untuk mengelakkan isu-isu seperti di masa depan. Melihat ke hadapan untuk menganjurkan anda dengan pengalaman yang hebat di masa depan. Salam, Chetan

8/10 不錯

真實旅客

Ac prob
Ac keep on switch off. Switch on but up to 1 hour and switches off. No action after complained. Said yes it is since will be very cold. But it sweats once ac off.
於 2019 年 4 月住了 3 晚

4/10 欠佳

真實旅客

商務旅客, 多人同遊
不滿:整潔度和住宿狀況
I like the area of the property,but the room very poor condition and not so clean...
於 2019 年 4 月住了 1 晚