外觀
查看供應

OYO 304 零時酒店的評價

2 out of 5
OYO 304 零時酒店
Plot No. 60, Changkat, Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan

評價

6.8
10 分評分，優異；28 則評價中有 9 則" "
8 分評分，不錯；28 則評價中有 6 則" "
6 分評分，一般；28 則評價中有 5 則" "
4 分評分，欠佳；28 則評價中有 3 則" "
2 分評分，很差；28 則評價中有 5 則" "

7.2/10 

整潔度

7.6/10 

職員與服務

6.0/10 

設施服務

6.6/10 

住宿狀況

2.0/10 

環保程度

評價

2/10 很差

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Why everything is bad
Proximity to a busy district makes every night a noisy and bright night that disturbs your sleep. The name is also changed that it took around half an hour to locate the hotel. The living condition is poor as ants were found at the bathroom. Walk by stairs.
於 2017 年 8 月住了 7 晚

2/10 很差

Karim

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Arnaque
Grosse arnaque, hotel fermé mais continue à prendre des réservations. Aucune personne sur place, impossible à joindre par tel. Ce lieu ne loue qu à l année d après les résidents sur place. Pourquoi le site le propose toujours alors que je l ai signalé ?
於 2022 年 7 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
Window in room didn’t close Roaches in room Front desk men seemed to hate their jobs Didn’t give refund even though I didn’t sleep there a single night
於 2020 年 1 月住了 3 晚
OYO 於 2020年1月15日的回應
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Kevin

2/10 很差

真實旅客

商務旅客, 多人同遊
讚好：整潔度
不滿：職員與服務
There is a band playing outside the hotel at 1 am, but the staff did not say anything about it, but in the morning, I and my friend just chatting slowly got scold by the staff said that we disturbing others, while the hotel didn't have any guest. And they didn't said anything about the security deposit. and the picture really misleading, the room is not that big, it is just enough size to put queen bed and did not have any space.
於 2019 年 12 月住了 2 晚
OYO 於 2019年12月28日的回應
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Kevin

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 28 晚
Zara 於 2019年11月9日的回應
Thank you so much for the charming rating, Your review made our day. Have a great day ahead. Regards, Zara

6/10 一般

真實旅客

不滿：客房舒適度
於 2019 年 10 月住了 1 晚
Zara 於 2019年10月29日的回應
Hi, As per the feedback, it seems that your stay with us has not been up to the mark, however, we will definitely improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Zara

10/10 優異

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
立地は中心街に有り大きい屋台街が近くにあり、 KLタワーも割と近いです。 伊勢丹も徒歩圏内。 Pavilionも徒歩圏内。 地下鉄とモノレール駅も近くに有り。 外の音が良く聞こえますがあの価格なので文句ないです。
於 2019 年 8 月住了 3 晚
Zara 於 2019年8月24日的回應
Thank you so much for the wonderful rating, Be assured, we’ve marked a note of this concern to ensure comfortable and relaxing stay ahead :) Regards, Zara

4/10 欠佳

真實旅客

讚好：職員與服務
It was convenient, however they did not mention that there is a band that plays outside every night between 1am to 4am... i could sleep at all.
於 2019 年 7 月住了 5 晚
Cheshta 於 2019年8月5日的回應
Hi, Thank you so much for the positive rating and taking out your valuable time to share the review with us. We'll strive to ensure your future visits comfortable and relaxing one. Have a great day ahead :) Regards, Cheshta

10/10 優異

MUSTAFA TURKER

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and location is good
Very nice and quite. Good location and staff. Would recommend for short stay.
於 2019 年 7 月住了 3 晚
Cheshta 於 2019年7月19日的回應
Thank you for your sweet words, We hope to give you a consistent service every time. Regards, Cheshta

8/10 不錯

Nizam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
Ravneet 於 2019年7月16日的回應
Glad to see that you have rated us positively, Nizam ! Do give us more chances to delight you in the future. Regards, Ravneet

10/10 優異

DONG HYUN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
Cheshta 於 2019年6月25日的回應
Thanks for the perfect rating, Dong! Hope to host you soon. Looking forward to your continuous love and support :) Regards, Cheshta

4/10 欠佳

真實旅客

家人同遊, 親子同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Ok for cheap stay. I reserve online family room for 2 Queen bed and paid online. After arrived at counter he ask me to pay more RM30 because I have 2adult 2 children.
於 2019 年 5 月住了 1 晚
Barbara 於 2019年6月21日的回應
Something like this shouldn’t have happened. We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Barbara

8/10 不錯

Jesse (Phitsanulok)

讚好：整潔度、職員與服務、設施服務和住宿狀況
+ awesome location, full of amenities n shops, value for money, WiFi access available for free
於 2019 年 4 月住了 2 晚

4/10 欠佳

Alex

商務旅客
不滿：整潔度、設施服務和住宿狀況
A bit dirty
於 2019 年 3 月住了 1 晚
Megha 於 2019年3月8日的回應
Sorry for the unpleasant experience you had with us, Alex! Thanks for notifying us and we’ll surely work towards better guest experience in the future. Regards, Megha

8/10 不錯

VYACHESLAV

讚好：職員與服務和住宿狀況
Что бронировал, то и получил. Оживленное место, много кафе, ресторанов, рядом целая ночная улица еды, рядом метро и монорельс, обмен валют до глубокой ночи, в радиусе 2 км основные достопримечательности. Это место никогда не спит и вам придется то же. Если вы не любите шум- это место не ваше. В номере обстановка аскетичная, но все необходимое есть.
於 2019 年 2 月住了 2 晚
Ritesh 於 2019年2月25日的回應
Привет, Вячеслав! Большое спасибо за написание обзора и положительную оценку нам. Мы позаботимся о том, чтобы вы получили незабываемые впечатления от вашего следующего пребывания. С уважением, Ритеш

8/10 不錯

type2 (japan)

讚好：職員與服務
於 2018 年 10 月住了 3 晚
Ritesh Yadav 於 2018年10月22日的回應
Hi type2, I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

10/10 優異

Anas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 2 晚
Ritesh Yadav 於 2018年10月9日的回應
Hi Anas, I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

10/10 優異

真實旅客

Reasonable enough. They kindly keep my backpack even on the day I did NOT stay at this hotel. I really appreciated their kind extra service.
於 2018 年 8 月住了 1 晚
Ritesh Yadav 於 2018年9月28日的回應
Hi Guest , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

10/10 優異

Grace

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Budget hotel but good enough!
Double rooms are pretty small, limited room with luggage but a cheaper option in Bukit Bintang and everything is on your doorstep, malls, nightlife, food streets, attractions. The guy who is always at reception during the day is extremely kind and helpful, will always help with your luggage and says hello every time he sees you. The Showers in the room are not powerful at all but as a backpacker, a hot shower is better than a cold one so what the heck - I won't really complain about that! After 3 nights, we moved to a family room because they were fully booked and on the day of check out, we ended up checking back in because we missed our bus but got the same room and I'm sure the bedding hadn't been changed. The cleaner is the only downside to the hotel, she doesn't smile, she doesn't say hello, just a straight look of misery every time you cross paths. Overall my stay was pleasant and I would go back.
於 2018 年 8 月住了 1 晚
Ritesh Yadav 於 2018年9月28日的回應
Hi Grace , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

6/10 一般

China

讚好：職員與服務
於 2018 年 7 月住了 1 晚
Ritesh Yadav 於 2018年9月28日的回應
Hi China , I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing location!
Located right in the middle of Bukit Bintang, hotel is perfect for exploring the city and experiencing the culture. I was impressed with the cleanliness of the room. Highly recommended for explorers and bag-packers.
於 2018 年 8 月住了 1 晚
Ritesh Yadav 於 2018年9月28日的回應
Hi Guest , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 不錯

Amir

讚好：整潔度和客房舒適度
Extremely difficult to find any sort of parking in this area
於 2018 年 7 月住了 1 晚
Ritesh Yadav 於 2018年9月28日的回應
Hi Amir , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritrsh Yadav

8/10 不錯

azli

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
overall
good for short vacation
於 2018 年 5 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Bad customer service
The room I booked was not the one I received. I booked for a queen bed and the gave a single one telling me that because I was alone I don't deserve a queen bed?? It doesn't make sense, that was the room I booked and when the customer service called, she didn't care about that and ask me to call my travel agency. Very rude people. That was a very bad experience.
於 2018 年 5 月住了 1 晚

6/10 一般

真實旅客

不滿：住宿狀況
Okey!
The hotel had a really good location, but the rooms were small and it was gard to sleep because of noice

6/10 一般

TAN

讚好：整潔度和職員與服務
Good. Till need some improvement in the water tap
It located center of jalan alor...better choose the room more quite one... Because the room I stayed is very noisy at night. For whose that sensitive with noise, better bring ear bud or what. I OK with the room. Just a bit noisy... So far so good.

10/10 優異

Sami

讚好：整潔度、職員與服務和住宿狀況
Great place
Great place,friendly staff

6/10 一般

Amy (pj)

讚好：職員與服務和住宿狀況
不滿：整潔度和客房舒適度
Nice hotel but room was not like in the picture.
I understand that I pay a low price for the room but it supposed to be same with the picture right. The room was too small and not clean because I found things from previous guest and the bed sheet not too clean. The hotel staffs are good.
於 2018 年 3 月住了 1 晚