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阿瓦納世界度假村

4.5 星級住宿

Resorts World Awana

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評價

7.2 分，滿分 10 分，
不錯

人氣設施服務

  • 泳池
  • 浴缸
  • 餐廳
  • 空調
  • 健身室
  • 供應早餐
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類似住宿

室外泳池
雲頂高地瑞士花園住宅酒店
Genting Highlands
  • 泳池
  • 兒童泳池
  • 包車位
  • 免費 Wi-Fi
7.2 分 (滿分為 10 分)，不錯，151 則評價 篇評價
雲頂高地瑞士花園住宅酒店
比較類似的住宿

政策

入住

入住時段開始時間：15:00；入住時段結束時間：00:00

最低登記入住年齡 - 18 歲

退房

於 12:00 前退房

特別入住指示

此住宿不設櫃台

屋主將親自迎接旅客到埗

此住宿於服務時段過後不辦理登記入住手續

旅客須於登記入住時出示新型冠狀病毒肺炎 (COVID-19) 疫苗接種完成記錄

如旅客出示疫苗接種記錄，則須於登記入住前至少 28 日完成新型冠狀病毒肺炎 (COVID-19) 疫苗接種

如有疑問，可聯絡住宿查詢，聯絡資料請參閱預訂確認

由住宿提供的資訊可能會使用自動翻譯工具翻譯。

雲頂高原主題樂園將關閉至另行通告，以便進行翻新。

翻新與關閉

下列設施或服務將於 2023 年 9 月 23 日至 2025 年 9 月 19 日期間關閉 (日期可能更改)：
  • 泳池

如何進入住宿

屋主親自迎接

寵物

不可攜帶寵物或輔助動物

小童與加床

歡迎兒童入住

恕不提供摺床/加床

不提供嬰兒床

此住宿接受以下付款方式

重要資訊

基本收費

你將需於住宿支付以下費用，並可能包含適用稅項：

  • 按金：每次入住 MYR100
  • 城市稅/本地稅：每間住宿每晚 MYR3.00

此處已列出所有由住宿提供的收費項目。

可選額外設施服務費用

  • 自助早餐費用：成人 MYR36.00，小童 MYR18.00 (大約金額)
  • 有蓋停車場自助泊車：每日 MYR18.00

住宿可能尚有其他額外收費。上述收費及按金不包括稅項，金額亦可能會有所變動。

注意事項

如有額外房客入住，住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件，以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求，須視乎住客登記入住時的供應狀況，住宿亦可能會加收費用。
住宿接受信用卡、扣帳卡及現金等付款方式。
住宿內的保安設備包括煙霧探測器
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮，建議你在抵達前聯絡住宿，確認對方是否能為你安排合適的客房。
請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。

其他須知

泳池 24 小時開放
高爾夫球必須提早預訂；若要預訂，請於抵達前按預訂確認上的聯絡資料聯絡此住宿
此住宿謝絕寵物或輔助動物

常見問題

阿瓦納世界度假村是否設有泳池？

是，此住宿設有室外泳池。泳池全日 24 小時開放。泳池將於 2023 年 9 月 23 日至 2025 年 9 月 19 日期間關閉 (日期可能更改)。

阿瓦納世界度假村是否寵物友善住宿？

否，此住宿恕不接待寵物。

阿瓦納世界度假村的泊車位收費多少？

此住宿有提供自助泊車服務，費用為每日 MYR18.00。

阿瓦納世界度假村的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：00:00。營業時段以外恕不提供登記入住服務。

阿瓦納世界度假村的退房時間是？

退房時間為 12:00。

阿瓦納世界度假村位於哪裡？

此適合家庭入住的酒店位於雲頂高原，距離雲頂高原名牌折扣購物中心和雲頂纜車不到 5 公里。快樂蜜蜂農場和昆蟲世界和天空冒險風洞亦於 10 公里內。

評價

的評價

7.2

不錯

7.2

整潔度

7.4

地點

7.0

職員與服務

6.8

住宿狀況
10 分評分，優異；859 則評價中有 157 則
8 分評分，不錯；859 則評價中有 345 則
6 分評分，一般；859 則評價中有 229 則
4 分評分，欠佳；859 則評價中有 74 則
2 分評分，很差；859 則評價中有 54 則

評價

真實評價

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度
前台服务很好，但一进屋就有一股臭味，打开窗通风之后才好一些，毛巾也比较粗糙，设施一般
於 2025 年 8 月住了 2 晚
真實評價

10/10 優異

Nio

讚好：整潔度、職員與服務和住宿狀況
Great stay
於 2023 年 5 月住了 2 晚
真實評價

10/10 優異

Harpreet

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent stay
於 2022 年 9 月住了 1 晚
真實評價

10/10 優異

Hadiman

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very calm environment. Good for solo traveler, family and friend.
於 2020 年 8 月住了 1 晚
真實評價

10/10 優異

VITO

讚好：整潔度、職員與服務、設施服務和住宿狀況
Come al centro di Kuala (Four point by Sheraton) questa enorme e splendida struttura immersa nel verde, offre davvero tutto. Peccato esser stato poco
於 2024 年 7 月住了 1 晚
真實評價

10/10 優異

Lili

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Nice and warm service

There was nice and warm welcome from awana staff. Very good service. Me and my child feel comfortable and safe. Many event in this hotel from morning until night for any ages. The big size bed enough for us. This hotel is near outlet and food place.
於 2023 年 6 月住了 1 晚
真實評價

10/10 優異

MING YU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Happy for stay for night

Good and clean room for stay for one night, shutter provide from hotel to cable car terminal and outlet mall is good and efficient, but if can increase frequency of shuttle and required to ensure for hotel customer take a ride is better.
於 2023 年 4 月住了 1 晚
真實評價

10/10 優異

ALAN

讚好：整潔度、職員與服務和設施服務
The property has been upgraded and the food and service is excellent. Keep it up!!
真實評價

6/10 一般

Devaprasad

不滿：職員與服務和設施服務
Weather was a pleasant surprise.
真實評價

6/10 一般

真實旅客

讚好：職員與服務和客房舒適度

Good place for a few nights

Comfortable beds and good shower, but overall the public areas and hallways looked dated. Also there was a rediculously loud pool party till midnight.
於 2023 年 1 月住了 1 晚
真實評價

8/10 不錯

Abhijeet

讚好：整潔度
Staff & Service should be better
真實評價

8/10 不錯

Hong Sing

讚好：整潔度和職員與服務
the hotel are partly under facelift and still cannot understand why the parking are charge on hotel guest.
於 2022 年 5 月住了 1 晚
真實評價

8/10 不錯

KIM FONG

讚好：整潔度和職員與服務
We had a good stay at Awana. The environment is cleaned. We booked 2 rooms for 3Nights. However, one of our balcony's door's is not able to lock securely. The free shuttle bus frequency of 1 hour interval is too long.
於 2023 年 4 月住了 3 晚
真實評價

6/10 一般

Michelle

讚好：職員與服務
不滿：住宿狀況
Expensive. But the room quality is not there
於 2023 年 6 月住了 1 晚
真實評價

6/10 一般

Yen Ting

讚好：職員與服務
不滿：整潔度
The housekeeping of the room not properly done, lots of ants on the table and when asked for makeup room they only made the bed but not clean up the room. The variety of the breakfast limited, which is not worth the money
真實評價

8/10 不錯

Fumito

讚好：整潔度、職員與服務和住宿狀況
Spacious & clean room. Transport to Outlet is available. But frequency & capacity of transport bus was limited. Ordered Aglio Olio pasta at the restaurant located in opposition of reception. It was too spicy. Nevertheless, overall evaluation was good. V
真實評價

8/10 不錯

mandee

讚好：整潔度、職員與服務和住宿狀況
Room size is good with 2 queens bed nice for 4pax reasonable price. Room is bright and clean. I like the new look of Awana, gym is equipped with technogym and have a yoga room with mirror. Restaurant ambient is nice, facing pool wt live band. Food is good. Weekend roast not bad. Happy hour is a good deal! Used to get check out gift (flower/plant) is lovely! But not this trip. cons: mosquitoes at lobby waiting area. construction noise
真實評價

6/10 一般

Jenny

讚好：客房舒適度
不滿：住宿狀況

Poor Maintenance

The hotel is spacious. Can feel the fresh air. I think due to pandemic period, there’s plenty of upgrade and improvement needed for the hotel. In the room, the soap dispensers were rusty. The kettle was also rusty and I have it changed. The wardrobe is giving way. I stayed on the 22nd floor with a balcony. The room has many many small insects and flying ants.
於 2022 年 12 月住了 1 晚
真實評價

8/10 不錯

kai see

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good with the low season price at RM205. The hotel room was newly renovated with greenery view but the public toilet at the lobby was very old and no water supply. Very poor maintenance car park, no lift access to the hotel lobby, feeling unsafe. Bad facilities if you pay at normal room price where might charge at least RM300 - 400/night. Two dining restaurants at the hotel but a slightly expensive with the portion (Awana garden hotpot restaurant) but the view and environment were good.
於 2022 年 11 月住了 1 晚
真實評價

6/10 一般

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Not worth the money

For the price paid I expected more. I had an executive room but it wasn't that glamorous and to get hot water in the shower you had to turn the knob in the cold direction which was confusing.
於 2023 年 1 月住了 1 晚
真實評價

10/10 優異

Yit Meng

讚好：整潔度、職員與服務和住宿狀況
There is no proper signage pointing to the entrance. I missed the turn in two times. The signboard is not clear and many guests missed the road as there are two entrances side by side and one leads to no mans land. The multi level carpark autopay machines are not in working order.
於 2022 年 8 月住了 1 晚
真實評價

2/10 很差

Eileen

不滿：職員與服務、住宿狀況和客房舒適度

Poor experience at Awana

Room wasn’t ready till after 5.30pm n had issues with no heated shower. Was promised 25th floor by Assistant front desk Manager Ms Kay but was given 19th floor instead. There’s only 1 free mini shuttle bus to outlet mall which runs every hour but all guests needed transfer which made the wait unbearable. Hotel does not provide bag storage service after checking out of hotel which is frustrating when u needed to get something at the mall quickly before leaving the hotel totally which is really unacceptable.
於 2022 年 11 月住了 3 晚
真實評價

2/10 很差

Peter

讚好：住宿狀況
不滿：職員與服務
Whilst I do like Resorts World Awana, my enjoyable experience quickly became extremely painful due to the Car Park situation. Upon returning to the Car Park at around 3am, I had no option but to use touch-n-go to access the carpark (no alternative option as I'm not a "gold" RW member). The next day, I realized that my TnG balance was RM 6 short of the required balance. Seeking a solution, the staff was extremely unhelpful. The solution was to do a 90min round-trip to the Premium Outlets (via bus shuttle at 1hr intervals) to top-up the card at 7-11 and retrieve the car, as no other option was seemingly available. Since we wanted to use the car immediately, we ended up walking to 7-11, which is a painful uphill journey. Overall, this put a huge dampener on the experience, and is frankly terrible customer support and a lousy customer experience. If your hotel car-park ONLY takes TnG, at least have some reasonable option for top-up, or an alternative way to help customers retrieve their car in emergencies (e.g., cash). This whole thing was really dumb and unacceptable
於 2023 年 4 月住了 1 晚
真實評價

10/10 優異

Evelyn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Excellent stay. Loved the bed and pillows

We stayed for 3 nights and loved this hotel. Reviews suggest it is run down and tired. This was not our experience at all. My only issues were pre arrival. It was not clear at all how to get to the hotel. Cable car? This hotel is actually in the mid hills and you do not need a cable car to get here. You can arrive by bus to the GPO (shops) near the hotel. Then you can either use hotel shuttle bus or use a Grab. The shuttle runs every hour. Leaves the hotel on the hour and from the GPO on the half hour (no service at 7.30pm). The bus is small and it is first come first served. No room for big luggage. Grab cost us 20RM with luggage so we were happy. Soem say you can walk from the GPO to the hotel but I would not recommend it. The traffic is horrendous and the hills are very steep. You get one free cable car ticket per room - not per person. There are shops and restaurants at the GPO but there are so many more at the top of the mountain but the cost is higher. The restaurants in the Awana hotel are good. The Awana Bio Park is not fully open yet as it is undergoing major renovation. Hopefully the Biopark will be fully operational by early 2025. It should be amazing when fully open. Meantime you can take a nature walk with Pat and/or Eddie for 20RM per person at 9am each day. Two hour walk.
於 2023 年 9 月住了 3 晚
真實評價

8/10 不錯

Yin Mei Fanny

讚好：整潔度、職員與服務和客房舒適度

Old hotel but comfortable

Old hotel but comfortable. View to golf course. There are no other attraction nearby. Female counter staff were not so friendly. No smile on their faces.
於 2019 年 8 月住了 2 晚