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阿瓦讷世界度假村

4.5 星住宿

Resorts World Awana

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点评

7.2/10
不错

热门服务设施

  • 游泳池
  • 热水浴缸
  • 餐厅
  • 空调
  • 健身房
  • 提供早餐
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住宿简介

阿瓦讷世界度假村

  • 云顶高原高级奥特莱斯附近的豪华家居型酒店
  • 您可在阿瓦讷世界度假村享受高尔夫球场、池畔酒吧和杂货店/便利店。这个酒店提供高尔夫练习场等设施/服务，不妨到此来一场挥杆运动吧！您可在店内的两家餐厅享用午餐、晚餐和池畔景观。体验健身中心，参与射箭等丰富活动。住客可连接公共区域免费 WiFi，与亲朋保持联系，还可获享店内购物设施和3 间咖啡店/咖啡馆等设施/服务。
  • 您还可享受以下礼遇：
    • 室外游泳池
    • 豪华轿车或公务车服务、自助式早餐（收费）和3 个室外网球场
    • 自助停车（收费）、行李寄存和婚庆服务
    • 行李员/门卫服务、前台保险箱和ATM/银行服务
    • 在住客点评中，整体条件获得了好评。
  • 客房特色
  • 所有 410 间客房均拥有空调等贴心细节，还有免费瓶装水和客房服务等设施/服务。
  • 其他客房便利设施/服务还包括：
    • 免费洗浴用品和吹风机
    • 32-英寸电视，带收费电视频道
    • 迷你冰箱、电热水壶和吊扇

同类型住宿

室外游泳池
云顶高地瑞士花园住宅酒店
Genting Highlands
  • 游泳池
  • 儿童游泳池
  • 含停车设施
  • 免费 Wi-Fi
7.2 分，总分 10，还可以，151 条点评
云顶高地瑞士花园住宅酒店
对比同类住宿

政策

入住

开始办理入住：15:00；停止办理入住：00:00

住客需年满 18 岁

退房

12:00 之前退房

特别入住说明

此住宿不设前台。

房东将在住客抵达时迎接

该住宿不可在工作时间以外办理入住手续

入住时，住客必须提供新冠疫苗完整接种记录

提供新冠疫苗接种记录的住客必须在入住前提早至少 28 天完成接种

如有疑问，请使用预订确认信上的信息联系住宿方。

住宿提供的信息可以使用自动翻译工具进行翻译

云顶高原主题乐园将关闭至另行通告，以便进行翻新。

装修和停业

以下设施或服务将于 2023 年 9 月23 日至 2025 年 9 月19 日期间停止服务（日期可能有变）：
  • 游泳池

进入方式

主人将迎接您的到来

宠物

不可带宠物或服务类动物

儿童及加床

欢迎儿童入住。

不提供折叠床/加床。

不提供儿童床（婴儿床）。

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费：

  • 押金：每次入住 MYR 100
  • 征收城市税：每间住宿每晚 MYR3.00

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 自助式早餐费用：成人约为 MYR 36.00，儿童约为 MYR 18.00
  • 自助带顶棚的泊车费用：每天 MYR18.00

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受的付款方式有：信用卡、借记卡，以及现金
该住宿场所采用的安全设施包括烟雾报警器。
此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房
请注意，文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。

其他注意事项

24 小时可使用游泳池
高尔夫开球时间需要进行预订，可在到达之前使用预订确认信息上的联系方式与住宿取得联系以进行预订。
此酒店不允许携带宠物，包括服务类动物。

常见问题

阿瓦讷世界度假村有游泳池吗？

是的，此住宿设有1 个室外游泳池。游泳池每天 24 小时开放。游泳池将于 2023 年 9 月23 日至 2025 年 9 月19 日期间停止服务（日期可能有变）。

阿瓦讷世界度假村允许宠物入住吗？

不可以，该住宿不允许宠物入内。

停车费是多少？

提供自助停车服务，收费每天 MYR 18.00。

何时可在阿瓦讷世界度假村办理入住？

开始办理入住：15:00；停止办理入住：00:00。 超过规定时间后恕不安排入住。

何时可在阿瓦讷世界度假村办理退房？

退房时间为 12:00。

阿瓦讷世界度假村的地址在哪里？

此适合家庭入住的云顶高原酒店距离云顶高原高级奥特莱斯和云顶缆车 5 公里。而且，快乐蜂农场和昆虫世界和天空探险风洞距离酒店不到 10 公里。

点评

关于的点评

7.2

还可以

7.2

清洁度

7.4

地点

7.0

员工和服务

6.8

住宿条件和设施
10 分 - 超赞。157 条好评，共有 859 条点评
8 分 - 还可以。345 条好评，共有 859 条点评
6 分 - 一般。229 条好评，共有 859 条点评
4 分 - 很差。74 条好评，共有 859 条点评
2 分 - 糟糕。54 条好评，共有 859 条点评

点评

已验证

6/10 一般

真实旅客

满意：员工和服务
不满意：清洁度
前台服务很好，但一进屋就有一股臭味，打开窗通风之后才好一些，毛巾也比较粗糙，设施一般
2025 年 8 月入住 2 晚
已验证

10/10 超赞

Nio

满意：清洁度、员工和服务、住宿条件和设施
Great stay
2023 年 5 月入住 2 晚
已验证

10/10 超赞

Harpreet

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay
2022 年 9 月入住 1 晚
已验证

10/10 超赞

Hadiman

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very calm environment. Good for solo traveler, family and friend.
2020 年 8 月入住 1 晚
已验证

10/10 超赞

VITO

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Come al centro di Kuala (Four point by Sheraton) questa enorme e splendida struttura immersa nel verde, offre davvero tutto. Peccato esser stato poco
2024 年 7 月入住 1 晚
已验证

10/10 超赞

Lili

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Nice and warm service

There was nice and warm welcome from awana staff. Very good service. Me and my child feel comfortable and safe. Many event in this hotel from morning until night for any ages. The big size bed enough for us. This hotel is near outlet and food place.
2023 年 6 月入住 1 晚
已验证

10/10 超赞

MING YU

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Happy for stay for night

Good and clean room for stay for one night, shutter provide from hotel to cable car terminal and outlet mall is good and efficient, but if can increase frequency of shuttle and required to ensure for hotel customer take a ride is better.
2023 年 4 月入住 1 晚
已验证

10/10 超赞

ALAN

满意：清洁度、员工和服务、服务设施
The property has been upgraded and the food and service is excellent. Keep it up!!
已验证

6/10 一般

Devaprasad

不满意：服务设施，员工和服务
Weather was a pleasant surprise.
已验证

6/10 一般

真实旅客

满意：客房舒适度，员工和服务

Good place for a few nights

Comfortable beds and good shower, but overall the public areas and hallways looked dated. Also there was a rediculously loud pool party till midnight.
2023 年 1 月入住 1 晚
已验证

8/10 不错

Abhijeet

满意：清洁度
Staff & Service should be better
已验证

8/10 不错

Hong Sing

满意：员工和服务，清洁度
the hotel are partly under facelift and still cannot understand why the parking are charge on hotel guest.
2022 年 5 月入住 1 晚
已验证

8/10 不错

KIM FONG

满意：员工和服务，清洁度
We had a good stay at Awana. The environment is cleaned. We booked 2 rooms for 3Nights. However, one of our balcony's door's is not able to lock securely. The free shuttle bus frequency of 1 hour interval is too long.
2023 年 4 月入住 3 晚
已验证

6/10 一般

Michelle

满意：员工和服务
不满意：住宿条件和设施
Expensive. But the room quality is not there
2023 年 6 月入住 1 晚
已验证

6/10 一般

Yen Ting

满意：员工和服务
不满意：清洁度
The housekeeping of the room not properly done, lots of ants on the table and when asked for makeup room they only made the bed but not clean up the room. The variety of the breakfast limited, which is not worth the money
已验证

8/10 不错

Fumito

满意：清洁度、员工和服务、住宿条件和设施
Spacious & clean room. Transport to Outlet is available. But frequency & capacity of transport bus was limited. Ordered Aglio Olio pasta at the restaurant located in opposition of reception. It was too spicy. Nevertheless, overall evaluation was good. V
已验证

8/10 不错

mandee

满意：清洁度、员工和服务、住宿条件和设施
Room size is good with 2 queens bed nice for 4pax reasonable price. Room is bright and clean. I like the new look of Awana, gym is equipped with technogym and have a yoga room with mirror. Restaurant ambient is nice, facing pool wt live band. Food is good. Weekend roast not bad. Happy hour is a good deal! Used to get check out gift (flower/plant) is lovely! But not this trip. cons: mosquitoes at lobby waiting area. construction noise
已验证

6/10 一般

Jenny

满意：客房舒适度
不满意：住宿条件和设施

Poor Maintenance

The hotel is spacious. Can feel the fresh air. I think due to pandemic period, there’s plenty of upgrade and improvement needed for the hotel. In the room, the soap dispensers were rusty. The kettle was also rusty and I have it changed. The wardrobe is giving way. I stayed on the 22nd floor with a balcony. The room has many many small insects and flying ants.
2022 年 12 月入住 1 晚
已验证

8/10 不错

kai see

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good with the low season price at RM205. The hotel room was newly renovated with greenery view but the public toilet at the lobby was very old and no water supply. Very poor maintenance car park, no lift access to the hotel lobby, feeling unsafe. Bad facilities if you pay at normal room price where might charge at least RM300 - 400/night. Two dining restaurants at the hotel but a slightly expensive with the portion (Awana garden hotpot restaurant) but the view and environment were good.
2022 年 11 月入住 1 晚
已验证

6/10 一般

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Not worth the money

For the price paid I expected more. I had an executive room but it wasn't that glamorous and to get hot water in the shower you had to turn the knob in the cold direction which was confusing.
2023 年 1 月入住 1 晚
已验证

10/10 超赞

Yit Meng

满意：清洁度、员工和服务、住宿条件和设施
There is no proper signage pointing to the entrance. I missed the turn in two times. The signboard is not clear and many guests missed the road as there are two entrances side by side and one leads to no mans land. The multi level carpark autopay machines are not in working order.
2022 年 8 月入住 1 晚
已验证

2/10 糟糕

Eileen

不满意：员工和服务、住宿条件和设施、客房舒适度

Poor experience at Awana

Room wasn’t ready till after 5.30pm n had issues with no heated shower. Was promised 25th floor by Assistant front desk Manager Ms Kay but was given 19th floor instead. There’s only 1 free mini shuttle bus to outlet mall which runs every hour but all guests needed transfer which made the wait unbearable. Hotel does not provide bag storage service after checking out of hotel which is frustrating when u needed to get something at the mall quickly before leaving the hotel totally which is really unacceptable.
2022 年 11 月入住 3 晚
已验证

2/10 糟糕

Peter

满意：住宿条件和设施
不满意：员工和服务
Whilst I do like Resorts World Awana, my enjoyable experience quickly became extremely painful due to the Car Park situation. Upon returning to the Car Park at around 3am, I had no option but to use touch-n-go to access the carpark (no alternative option as I'm not a "gold" RW member). The next day, I realized that my TnG balance was RM 6 short of the required balance. Seeking a solution, the staff was extremely unhelpful. The solution was to do a 90min round-trip to the Premium Outlets (via bus shuttle at 1hr intervals) to top-up the card at 7-11 and retrieve the car, as no other option was seemingly available. Since we wanted to use the car immediately, we ended up walking to 7-11, which is a painful uphill journey. Overall, this put a huge dampener on the experience, and is frankly terrible customer support and a lousy customer experience. If your hotel car-park ONLY takes TnG, at least have some reasonable option for top-up, or an alternative way to help customers retrieve their car in emergencies (e.g., cash). This whole thing was really dumb and unacceptable
2023 年 4 月入住 1 晚
已验证

10/10 超赞

Evelyn

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Excellent stay. Loved the bed and pillows

We stayed for 3 nights and loved this hotel. Reviews suggest it is run down and tired. This was not our experience at all. My only issues were pre arrival. It was not clear at all how to get to the hotel. Cable car? This hotel is actually in the mid hills and you do not need a cable car to get here. You can arrive by bus to the GPO (shops) near the hotel. Then you can either use hotel shuttle bus or use a Grab. The shuttle runs every hour. Leaves the hotel on the hour and from the GPO on the half hour (no service at 7.30pm). The bus is small and it is first come first served. No room for big luggage. Grab cost us 20RM with luggage so we were happy. Soem say you can walk from the GPO to the hotel but I would not recommend it. The traffic is horrendous and the hills are very steep. You get one free cable car ticket per room - not per person. There are shops and restaurants at the GPO but there are so many more at the top of the mountain but the cost is higher. The restaurants in the Awana hotel are good. The Awana Bio Park is not fully open yet as it is undergoing major renovation. Hopefully the Biopark will be fully operational by early 2025. It should be amazing when fully open. Meantime you can take a nature walk with Pat and/or Eddie for 20RM per person at 9am each day. Two hour walk.
2023 年 9 月入住 3 晚
已验证

8/10 不错

Yin Mei Fanny

满意：清洁度、员工和服务、客房舒适度

Old hotel but comfortable

Old hotel but comfortable. View to golf course. There are no other attraction nearby. Female counter staff were not so friendly. No smile on their faces.
2019 年 8 月入住 2 晚