Mr. Ng,Thank you for your support. Looking forward to hosting you again.Regards,Wilson LowResidence Manager

Dear Yung Chien,Thank you for your positive review. It is our pleasure to hear you enjoy your stay with us and the good food offers by various restaurants around us. I am gratified to read my staffs are delivering service up to your standard. I hope we can see you again in the future.Thank you.

Dear Cheng Tu,Thank you for your review.

Hi Ling-Chih,Thank you so much for the good review. Please come again.

Dear Kwok Sung, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Adrianne Loh - Asst. Residence Manager

Dear Guest, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Dennis Chong - Residence Manager

Dear Wong, Thank you for sharing your recent stay experience with us. We have noted your feedback regarding the staff service and the cleanliness of the room. The experience you described are not the characteristic of the level service our colleagues strive to provide and we do apologize for the experience that you had encounter. You feedback was shared with all the team members and we will work together on further improvement. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. Best regards, Dennis Chong - Residence Manager

Dear Wai, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Dennis Chong - Residence Manager

Dear Guest, Thank you for taking time to write such a lovely review on your stay with us at Somerset Damansara Uptown Petaling Jaya. The team is truly heartened to note that you had a delightful stay with us and enjoyed our spacious well-appointed apartments with a fully equipped kitchen. We cannot thank you enough for your fabulous compliments on our friendly and helpful staff members. All of us truly enjoyed being of service to you and we sincerely look forward to hosting you on another faultless and enjoyable stay with us again soon. Yours sincerely, Dennis Chong - Residence Manager

Dear Guest, thank you for your review. We take our guests’ comments seriously and discuss them in detail with heads and employees of a particular department the comments refer to and we always see if there are thing we can do better and if there is a way to improve our services. Again my sincere apologize if the service given was not up to your expectations. We look forward to welcome you back allowing us another opportunity to serve you better. Best regards, Dennis Chong - Residence Manager

Dear Guest, Thank you for the rating. We are glad that you had an amazing stay. All of us look forward to be of your service again. Best regards, Syazami Zainol - Acting manager, Guest Service

Dear Shu Chun, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Dennis Chong - Residence Manager

敬爱的 Yueh， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快也感激您的反应以便我们继续改善，并十分期待您的再次光临。 祝好，Dennis Chong - Residence Manager

敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。 祝好， Dennis Chong - Residence Manager

尊贵的宾客，非常感谢您抽出宝贵的时间分享您在公寓入住的体验。您的肯定与认同将激励我们为宾客提供宾至如归的贴心服务。本公寓一直以来都尽心尽力的为每位宾客提供温暖及完善的服务，且非常重视宾客给予我们的意见反馈。同时衷心的希望您能再次光临我们的公寓并希望下次您能有更加满意的住宿体验。谢谢！ Best Regards, Dennis Chong - Residence Manager

Dear Eileen, Thank you for sharing your recent stay experience with us. We are delighted that you enjoyed our spacious well-appointed apartments with a fully equipped kitchen. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. Once again, thank you for your valued feedback we look forward to welcoming you again in the near future. Best Regards, Mohd Rusdi Hamzah - Operations Manager

Dear Anonymous, Thank you for taking the time to share your feedback, allowing us the opportunity to address your concerns. Please be assured that we have shared these with our respective team members. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for your valued feedback and we look forward to welcoming you again to have another opportunity to serve you better. Best regards, Howard Leong – Residence Manager

Dear Yueh, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Howard Leong – Residence Manager

Dear Yueh, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Howard Leong – Residence Manager

Dear Yueh, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Howard Leong – Residence Manager

Dear Wai Kit, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Howard Leong – Residence Manager

Dear Archie, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Howard Leong – Residence Manager

Dear Rajbans,Thank you for sharing your feedback with us. We are delighted to hear that you found your stay at our hotel comfortable and clean.Maintaining a high standard of cleanliness and providing a comfortable environment for our guests are top priorities for us, and we are pleased that our efforts were reflected in your experience. Your satisfaction is our ultimate goal, and we are grateful for your positive feedback.If there is anything to make your future stays with us even more memorable, please do not hesitate to let us know. We appreciate your support and look forward to welcoming you back for another stay.Regards,Wilson LowResidence Manager

Dear Anonymous,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a very good stay at our hotel and that you found our rooms spacious and comfortable.We take great pride in providing our guests with comfortable accommodations and a memorable experience, and we are delighted that we succeeded in doing so during your recent visit. Your kind words about our rooms, including the little kitchen and living room, are greatly appreciated.If there is anything that we can do to make your next visit even more special, please do not hesitate to let us know.Once again, thank you for choosing to stay with us. We look forward to seeing you again soon.Regards,Wilson LowResidence Manager

Dear Eng Khim,Thank you for your support. Looking forward to hosting you again.Regards,WilsonResidence Manager

Dear Yew Li, Thank you very much for your kind feedback! We're thrilled to hear that you enjoyed your stay with us. Looking forward to hosting you again.Regards,Wilson Low, Residence Manager

Dear Keith, Thank you for your comment. We will look into the matter you mentioned and will informed the respective department further check on the setting. Thank you and we hope we can see you again in the future. Regards, Wilson Resident Manager

Dear Jeong Taek, Thank you for your support. Looking forward to hosting you again. Regards, Wilson-Residence Manager

Dear Cai Lian Joyce,Thank you for your support. Looking forward to hosting you again.Regards,WilsonResidence Manager

Dear Eng Khim,Thank you for your support. Looking forward to hosting you again.Regards,WilsonResidence Manager

Dear Seng Ngoh, Thank you for your support.Looking forward to hosting you again.Regards,WilsonResidence Manager

Dear Eng Khim,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you found our hotel's easy access to the shopping mall convenient during your stay. we look forward to welcoming you back to our hotel in the future. Regards, Wilson Low Residence Manager

Dear Tuck Foo,Thank you for your comment. We will look into the matter you mentioned and will informed the respective department responsible for this. On the other hand, we greatly appreciate of you mentioning the service provided by our staff.Thank you and we hope we can see you again in the future.

Dear Alvin,Thank you for your feedback following your stay with us. Its really valuable for us as we need them to identify which area we have to focus for our improvement.We sincerely apologize for the damaged light bulb and the dropped of shampoo and shower holder. Thank you for highlighting and we will forward this to our engineering so that they could ensure it won't happen again.Thank you.

Dear DanielThank you for taking the time to provide your feedback following your recent stay with us. We are extremely delighted to learn that you had enjoyed your stay.Our colleagues are dedicated to ensuring your stay with us is seamless and impeccable and each creating a memory. In the meantime, we cannot wait for your next return, and we look forward to creating another memorable stay. WilsonResidence Manager

Dear Mohammed,Thank you for your review. Sometimes my reception staff is working alone per shift thus understandably it increases the waiting time for our guests. I apologize on behalf of my team. I take note of your comment and we'll see what we can do about this.Thank you.

Dear Hiroshi,Its nice to hear you were enjoying the food around, since our strategic location is one of our greatest strength. We provide a comfortable room with apartment style for the comfort of our residence. Thank you for your positive comment and hopefully we be able to see you back in the future.Thank you and regards,Syazami ZainolGuest Service Manager

Hi Chee Seng,We are so sorry to hear what you have experienced.We will look this matter very seriously and will improve.Thank you. - Regards.

Hi Terry,Thank you for choosing us as your preferred accommodation. We have taken note your feedback and will highlight this for future improvements. Truly apologized for the inconvenience.

Hi Chu-Beng,We are so happy to hear you enjoyed your stay with us.We will forward your kind review to the team for motivation for them in order to sustain their good work. Should you need accommodation in Petaling Jaya, please do not hesitate to come back staying with us. We will be more than happy to welcoming you. Lastly, thank you so much.

Hi Chong,Thank you so much for keep trusting us as your preferred accommodation. Thank you as well for your feedback, rest assured, we will take note and it is the gem for us to continue upgrading our level of customer's satisfaction.

Dear Sheng-Lung,Thank you for the review and the opportunity to be your temporary accommodations.

Dear Teck Soon,Thank you, so glad to hear you have a comfortable stay with us.

Hi, we are sorry to hear what you have experienced. We will take note and will improve in future. Thank you for staying with us.

Hi Mi Suk,Thank you for writing us the feedback. Very sorry to hear what you have experienced in your last stay with us. We will investigate on the issue and will definitely try to improve.

Hi Gerald,Thank you for your good feedback

Hi,Thank you for the feedback, so happy to hear you enjoy your stay with us.

Dear Peter,Thank you for your feedback after staying with us. Its nice to hear our staff provide service up to the standard that make guest like you comfortable and have a pleasant stay. Regarding our mineral water, as we are moving forward towards sustainability, to reduce the use of plastic, we does not provide mineral water in the room. Instead we provide water dispenser in the corridor of each floor for guest to take drinking water anytime. Last but not least, thank you so much for your review.Thank you.