室外泳池

瑞士花園之家酒店的評價

3 out of 5
瑞士花園之家酒店
117 Jalan Pudu, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

評價

3.0
10 分評分,優異;10 則評價中有 0 則" "
8 分評分,不錯;10 則評價中有 1 則" "
6 分評分,一般;10 則評價中有 0 則" "
4 分評分,欠佳;10 則評價中有 2 則" "
2 分評分,很差;10 則評價中有 7 則" "

3.2/10 

整潔度

3.8/10 

職員與服務

4.0/10 

設施服務

3.8/10 

住宿狀況

評價

2/10 很差

Chun Fung

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
no service & agent no reply any time.
Hotel nobody make room everyday.Towel wet & dirty had not change.At the night time some noisy work in hotel.
於 2019 年 7 月住了 3 晚

4/10 欠佳

真實旅客

家人同遊
不滿:整潔度、職員與服務和設施服務
Worst service as well, the places totally worst than my school hostel. Firstly, there are not available on counter services, because this is privately residences, they are not like a hotel services, and then only can communicate with whatsapp, no phone calls ( its provided invalid phone number as well). Then, when we wanted to check-in, he told me through whatsapp then the keys on the MailBox, let me to get it. But totally locker broken, can't also get the key. So how? Interacted with them, also need to wait for almost 2 hours ago to reply us. Nevermind one, when we entered to room, i saw the WIFI router was on, but where is password? I also asked again, it provided me after 2 hours again. Therefore, their bed,aircon pipe broken plus their service was bad af. Very Not recommended!
於 2019 年 7 月住了 1 晚

2/10 很差

真實旅客

於 2021 年 4 月住了 1 晚

2/10 很差

Sing

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
'Hotel' that is not
'Hotel' was appalling. Despite a full payment made upfront, I got a message stating that they were full just as I was about to arrive. The person in charge did not pick up my call and I was forced to find an alternative place to stay. This was rather daunting as I was in an unfamiliar area. I tried to contact the 'hotel' for a full refund but was to told to seek it from Hotels.com. It has been 1 month, no refund has been made even i foward my case to the customer service.
於 2019 年 7 月住了 2 晚

2/10 很差

Hussain

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
تم الحجز مسبقا مع دفع المبلغ ولم نجد سكنا
سيئة جدا
於 2019 年 7 月住了 1 晚

8/10 不錯

Mohd

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice to staying with large family
Cozy and convenient...
於 2019 年 3 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
不滿:整潔度和住宿狀況
Looked much nicer in the photos, The entire apartment reeked of moth balls. The place was not very clean and there were little roaches throughout.
於 2019 年 2 月住了 5 晚

2/10 很差

Amanda (Singapore)

不滿:整潔度、設施服務和住宿狀況
Illustration of pictures and for actual view was a total miss. Apartment was not a fit for a family. Bad frame was broken an elderly could not sleep so she end up sleeping of the floor matterss. Website stated two bedroom but there was only one. It was a total ripoff
於 2019 年 2 月住了 2 晚

2/10 很差

sabby (Chandigarh India)

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Unprofessional
Agent not pick the phone we are waiting 2 hours no no cleaning House no wifi no washing machine working too much smelly no bathroom working no AC working that person not reliable.
於 2019 年 1 月住了 1 晚

2/10 很差

真實旅客

於 2018 年 12 月住了 1 晚