城市景觀特級房 | 迷你吧贈品、房內夾萬、書桌、遮光窗簾/窗簾
查看供應

如瑪酒店的評價

5 out of 5
如瑪酒店

評價

9.6

完美

10 分評分，優異；317 則評價中有 266 則" "
8 分評分，不錯；317 則評價中有 31 則" "
6 分評分，一般；317 則評價中有 13 則" "
4 分評分，欠佳；317 則評價中有 3 則" "
2 分評分，很差；317 則評價中有 4 則" "

9.8/10 

整潔度

9.8/10 

職員與服務

9.8/10 

設施服務

9.8/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Wai Yip

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A bit noisy when there are guests walk past outside at corridor and guest room door isn’t very sound proof.
於 2024 年 3 月住了 4 晚
The RuMa Hotel and Residences 於 2024年4月2日的回應
Hi Wai Yip,Thank you so much for taking the time to share your experience with us. We’re glad to hear that you had a great experience here. We do take note of your feedback regarding the sound issue. Appreciate for your review and we will consider it for further improvement. We look forward to your return to The RuMa Hotel and Residences soon.Till then, Daniyal NgHotel Manager

10/10 優異

CHUNG MAN

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel in the city center. Is so conveniently. Staff have excellent service and elegant environment. You can enjoy your holiday in here.
於 2024 年 2 月住了 4 晚
The RuMa Hotel and Residences 於 2024年2月27日的回應
Hi Chung Man,Thank you so much for taking the time to write to us! We’re really glad to hear that you had a wonderful stay here. We are looking forward to many more returns to The RuMa Hotel and Residences. Till then, Daniyal NgHotel Manager

10/10 優異

Mei

讚好：整潔度、職員與服務和住宿狀況
Worth to stay and with high satisfaction
於 2024 年 1 月住了 5 晚
The RuMa Hotel and Residences 於 2024年1月29日的回應
Hi there,Thanks for your thoughtful message! We're delighted you had a wonderful stay. Looking forward to welcoming you back to The RuMa Hotel and Residences many more times!Till then,Daniyal NgHotel Manager

10/10 優異

liu

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff are friendly and well trained very kind to guests
於 2023 年 12 月住了 1 晚
The RuMa Hotel and Residences 於 2024年1月10日的回應
Hi Liu,Thank you so much for your lovely review! It is great to know that you enjoyed staying with us. We look forward to many more returns to The RuMa Hotel and Residences.Till then,Daniyal NgHotel Manager

8/10 不錯

Mandy Susanna

讚好：整潔度、職員與服務和住宿狀況
Overall I think this is a really good hotel. Very convenient to go around, right at the heart of they city. The room is great but we encounter
於 2023 年 9 月住了 1 晚
Till then, Daniyal Ng Hotel Manager 於 2023年9月7日的回應
Hi Mandy,Thank you so much for your lovely review! We are glad to know that you enjoyed your stay with us at The RuMa Hotel and Residences! We are looking forward to welcoming you back again in the future.

10/10 優異

Ka Chun

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
可惜沒有提供一次性的浸浴套
於 2023 年 7 月住了 3 晚
Till then, Daniyal Ng Hotel Manager 於 2023年7月13日的回應
Hi Ka Chun,Thank you for your feedback. We apologize for not providing disposable bathing kits. We will take your suggestion into consideration and strive to improve our services. We appreciate your support and hope to have the opportunity to welcome you back in the future.

10/10 優異

Ming Hei

於 2023 年 4 月住了 3 晚
Till then, Daniyal NgHotel Manager 於 2023年5月9日的回應
Hi Ming Hei, Thank you so much for taking the time to give this perfectly scored review for your stay with us. We look forward to many more returns to The RuMa Hotel and Residences.

10/10 優異

Yung-Tai

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 5 晚
The RuMa Hotel and Residences 於 2023年3月2日的回應
Hi Yung-Tai,Thank you so much for taking the time to give this perfectly scored review for your stay with us. We look forward to many more returns to The RuMa Hotel and Residences.Till then, Daniyal NgHotel Manager

10/10 優異

Yung-Tai

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 5 晚
Till then, Daniyal Ng Executive Assistant Manager 於 2023年3月2日的回應
Hi Yung-Tai,Thank you so much for taking the time to give this perfectly scored review for your stay with us. We look forward to many more returns to The RuMa Hotel and Residences.

8/10 不錯

Yueren

於 2022 年 12 月住了 3 晚
The RuMa Hotel and Residences 於 2023年1月20日的回應
Dear Yueren, Thank you so much for the review! We look forward to many more returns to The RuMa Hotel and Residences.Till then, Daniyal NgExecutive Assistant Manager

6/10 一般

TJOE TIE

讚好：整潔度
不滿：職員與服務
於 2022 年 7 月住了 3 晚

10/10 優異

Siu Ling

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel
於 2022 年 6 月住了 3 晚
The RuMa Hotel and Residences 於 2022年8月10日的回應
Dear Siu Ling, Thank you so much for writing to us. We're really happy to see that you liked our hotel and we look forward to many more returns to The RuMa Hotel and Residences. Till then, Daniyal Ng Executive Assistant Manager

10/10 優異

KAM HUNG

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
nice staffs, clean room, good location
於 2022 年 3 月住了 1 晚
Daniyal Ng, Executive Assistant Manager 於 2022年4月5日的回應
Hi Kam Hung, We're really happy to see that you liked the hotel! We hope that you will visit us again soon. 'til then!

10/10 優異

Man Shun

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
性價比完勝
酒店新，交通便利，近 Pavilion、KLCC Park，雙子塔，地點一流； 服務到位，早餐帶位服務員第二天已認得住客，更詢問是否點昨日的早餐，感覺窩心 價格比 Four Seasons、St. Regis 低頗多，對不追求名牌享受的旅客，性價比完勝
於 2020 年 2 月住了 4 晚
Hotel Management 於 2020年2月20日的回應
Dear Man Shun, Thank you so much for such a wonderful review! We are truly humbled by such great comments and we definitely hope that you’ll consider us again should you find yourself back here in Kuala Lumpur. Take care Man Shun and The RuMa looks forward to welcoming you back again. Kind regards, Guido Farina General Manager

10/10 優異

Peiju

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A superb hotel!!
Such a great hotel and totally beyond our expectations. Excellent location within 5 mins walking to pavilion mall and 15 min walk to KCLL. The stuffs are all polite and caring. Thank you so much for giving us an unforgettable KL trip in CYN!! I will definitely recommend Ruma hotel to others.
於 2020 年 1 月住了 3 晚
Guido Farina, General Manager 於 2020年1月30日的回應
Dear Ken, It’s a great pleasure hearing about your wonderful stay with us. We’re glad that you’ve enjoyed our Hostmanship benefit and we hope that you felt right at home here at The RuMa. Thank you for your kind comments and we look forward to having you back in the near future. Take care and see you again soon.

10/10 優異

Cheuk Hin

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
excellent experience
excellent hotel. This was one of the best hotel experiences I have ever had. Room is big, cozy and clean, staffs are nice, the service is excellent. And i really like the mini in the room which all drinks are free!!
於 2019 年 12 月住了 1 晚
Guido Farina, General Manager 於 2020年1月8日的回應
Dear Cheuk Hin, Thank you so much for the wonderful review! Glad that you enjoyed the stay and should there be any way we can arrange for your next memorable stay, do let us know. Have a pleasant day ahead and see you again soon.

10/10 優異

Chun wang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 3 晚
Guido Farina, General Manager 於 2019年11月25日的回應
Dear Chun Wang, Thank you for taking the time to write us your review! Wonderful to hear that your stay had been perfect and we can't wait to welcome you back soon. Have a great day ahead!

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 10 月住了 1 晚
Guido Farina, General Manager 於 2019年10月9日的回應
Dear esteemed guest, Thank you very much for sharing a 5 out of 5 review here on Expedia on your stay. Glad to hear that your stay had been perfect and should you ever require another stay, please do not hesitate to contact us and we'll be more than happy to accommodate you again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 1 晚
Guido Farina, General Manager 於 2019年7月31日的回應
Dear esteemed guest, It's wonderful to see a 5 out of 5 review of your stay with us. Glad to know that is was perfect and we hope you'll come visit us again soon. Have a great day ahead.

10/10 優異

Nadi Ali

讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing stay
於 2024 年 3 月住了 4 晚
The RuMa Hotel and Residences 於 2024年4月2日的回應
Hi Nadi Ali,Thank you so much for taking the time to write to us! We’re really glad to hear that you had a wonderful stay here. We are looking forward to many more returns to The RuMa Hotel and Residences. Till then, Daniyal NgHotel Manager

10/10 優異

Wei

讚好：整潔度、職員與服務和住宿狀況
Very nice hotel with twin tower view from a corner room
於 2024 年 3 月住了 2 晚
The RuMa Hotel and Residences 於 2024年4月2日的回應
Hi Wei,Thank you so much for taking the time to write to us! We’re really glad to hear that you had a wonderful stay here. We are looking forward to many more returns to The RuMa Hotel and Residences. Till then, Daniyal NgHotel Manager

10/10 優異

Nafisah

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice modern hotel, great amenities, great shopping and restaurants around. We only had breakfast at the hotel which I rate 5 stars. Real quality breakfast with just the right amount of options to choose from. Adi and his team at breakfast were very attentive. We had a great chat, overall very professional and knowledgeable. My check-in experience wasn’t outstanding. We were greeted with welcome drinks which was nice after a long journey. We received our room card at the check-in desk without being told which floor and it actually escaped us too. I then went back to the desk to ask which floor only to be told we were given the wrong room card. No staff joined us up to the floor to show us around the room or even how things work. It felt rushed but wasn’t busy. I appreciate a swift check-in experience but this wasn’t it. RUMA hotel provided my mum with a delicious birthday cake which we both loved. I would stay at RUMA again but had to point out the little observations. The only real great experience was at breakfast like mentioned before. Make the service a little more personable, warm and welcoming.
於 2024 年 3 月住了 3 晚
The RuMa Hotel and Residences 於 2024年4月2日的回應
Hi Nafisah,Thank you so much for the great in-depth review! It is great to see that you had a great time and enjoyed an experience we strive to ensure to all of our guests. We look forward to your future stay here at The RuMa Hotel and Residences!Till then,Daniyal NgHotel Manager

10/10 優異

Sarah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful and clean. Very easy to get around and walkable. The room is amazing.
於 2024 年 3 月住了 4 晚
The RuMa Hotel and Residences 於 2024年3月19日的回應
Hi Sarah, Thank you so much for taking the time to write to us! We’re really glad to hear that you had a wonderful stay here. We are looking forward to many more returns to The RuMa Hotel and Residences. Till then, Daniyal NgHotel Manager

10/10 優異

susan

於 2024 年 2 月住了 4 晚
The RuMa Hotel and Residences 於 2024年3月4日的回應
Hi Susan,Thank you so much for taking the time to write to us! We’re really glad to hear that you had a wonderful stay here. We are looking forward to many more returns to The RuMa Hotel and Residences. Till then,Daniyal NgHotel Manager

10/10 優異

Amy Lee

於 2024 年 2 月住了 1 晚
The RuMa Hotel and Residences 於 2024年4月2日的回應
Hi Amy,Thank you so much for taking the time to give this perfectly scored review for your stay with us. We look forward to many more returns to The RuMa Hotel and Residences.Till then, Daniyal NgHotel Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Recommend 9.5
Location: A hotel i frequented every time i’m in KL. central, walking distance to KLCC & bukit bintang (pavi), bcs i personally dislike driving in KL. Check in: staffs 10/10. Love the welcome drinks, minibar & breakfast choices (if you pay for the room w these options). Amenities: Chill pool, but not kid friendly. Complete gym, if you need one. Never tried the bar. Parking is free (make sure to not tap your T&G, take their tickets instead). Room: The rooms are big, new furnitures. Contemporary feel. deep tub. Sometime u can hear your neighbours if they’re too loud. Sometimes it’s a bit dusty inside the room, but not too much (it could be less dusty).
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月6日的回應
Hi there,Thank you so much for taking the time to share your experience with us. We’re glad to hear that you had a great experience here. We do take note of your feedback regarding the room. Appreciate for constructive review and we will consider it for further improvement. We look forward to your return to The RuMa Hotel and Residences soon.Till then,Daniyal Ng

10/10 優異

Matthew

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property, a nice change from the ‘big brands’, definitely a top choice for KL. Staff were very friendly and efficient and the location was convenient to key POIs.
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年2月6日的回應
Hi Matthew,Thank you so much for taking the time to write to us! We’re really glad to hear that you had a wonderful stay here. We are looking forward to many more returns to The RuMa Hotel and Residences. Till then,Daniyal Ng

10/10 優異

Stephen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed at The Ruma Hotel for four days. What a wonderful stay it was, I've travelled all over the world over 35 years and this hotel rates in my top 5. Wouldn't fault anything.
於 2024 年 1 月住了 3 晚
Hotel Manager 於 2024年2月6日的回應
Hi Stephen,Thank you so much for taking the time to write to us! We’re really glad to hear that you had a wonderful stay here. We are looking forward to many more returns to The RuMa Hotel and Residences. Till then,Daniyal Ng

10/10 優異

Alex

於 2024 年 1 月住了 1 晚
The RuMa Hotel and Residences 於 2024年1月29日的回應
Hi Alex,Thank you so much for taking the time to write to us! We’re really glad to hear that you had a wonderful stay here. We are looking forward to many more returns to The RuMa Hotel and Residences. Till then,Daniyal NgHotel Manager

10/10 優異

Akis

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
The RuMa Hotel and Residences 於 2024年1月29日的回應
Hi Akis,Thank you so much for taking the time to write to us! We’re really glad to hear that you had a wonderful stay here. We are looking forward to many more returns to The RuMa Hotel and Residences. Till then,Daniyal NgHotel Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic. Highly recommend to everyone!
Ruma is an excellent hotel to stay at in KL. I was so extremely pleased with them checking in on me via WhatsApp a few hours after checking into the room to let me know that they are ready to assist me in anything I needed help with during my stay there. Also really appreciated the early check in since I arrived before 3pm. I also noticed that the service is very well thought through. For example, when I checked into the room the window blinds beside the bathtub was up to let the sunlight in. At night when I went back to the room, the window blinds were down on its own for privacy. Such small touches of service here and there really distinguishes their service from other hotels! Location is also great, very centrally located.
於 2024 年 1 月住了 1 晚
The RuMa Hotel and Residences 於 2024年1月29日的回應
Hi there,Thank you so much for taking the time to write to us! We’re really glad to hear that you had a wonderful stay here. We are looking forward to many more returns to The RuMa Hotel and Residences. Till then,Daniyal NgHotel Manager

10/10 優異

Johnny (New York)

於 2024 年 1 月住了 2 晚
The RuMa Hotel and Residences 於 2024年2月13日的回應
Hi Johnny,Thank you so much for taking the time to give this perfectly scored review for your stay with us. We look forward to many more returns to The RuMa Hotel and Residences.Till then,Daniyal NgHotel Manager

10/10 優異

Vivian

於 2024 年 1 月住了 2 晚
The RuMa Hotel and Residences 於 2024年1月29日的回應
Hi Vivian,Thank you so much for taking the time to write to us! We’re really glad to hear that you had a wonderful stay here. We are looking forward to many more returns to The RuMa Hotel and Residences. Till then,Daniyal NgHotel Manager

8/10 不錯

Rena

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
High quality authentic experience
I liked our stay in the RuMa hotel. Interior was impeccable, comfortable beds and nice amenities made our stay very pleasant. Location of the hotel is beneficial as well, very close to Petronas towers, aquarium and Pavilion shopping center. The area itself is very nice and comfortable to walk around. In terms of improvement areas I would like to mention breakfast, we ordered eggs few times and they were a bit bland/undercooked. I stayed with mom, and we celebrated her 80s birthday in KL. In 5star hotels I stayed previously, I had a nice experience when there were congratulation cards from the hotel administration on such special dates. I believe future hotel guests would appreciate this small act of kindness and care.
於 2023 年 12 月住了 7 晚
The RuMa Hotel and Residences 於 2024年1月29日的回應
Hi Rena,Thanks for choosing The RuMa! Thrilled you enjoyed the impeccable interior, comfy beds, and fantastic amenities. Breakfast feedback noted, and we're enhancing it. Big shoutout for celebrating your mom's 80th birthday with us! Your suggestion about congratulatory cards is fantastic; we'll add that touch. Excited to host you and your mom again! Till then,Daniyal Ng,Hotel Manager

10/10 優異

Bahar

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service and food options in the restaurants and room service. Very clean and great amenities and an amazing pool.
於 2024 年 1 月住了 5 晚
The RuMa Hotel and Residences 於 2024年1月10日的回應
Hi Bahar,Thank you for sharing your experience! We're thrilled you enjoyed our excellent service, diverse dining options, and clean amenities. We can't wait to welcome you back for another enjoyable stay!Till then,Daniyal NgHotel Manager

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
The RuMa Hotel and Residences 於 2024年1月10日的回應
Hi there,Thank you so much for taking the time to give a score for your stay with us. We look forward to many more returns to The RuMa Hotel and Residences.Till then,Daniyal NgHotel Manager

10/10 優異

Tugba

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed at the Ruma for NYE and had a great experience. The staff are very helpful and professional.
The RuMa Hotel and Residences 於 2024年1月10日的回應
Hi Tugba,Thank you for choosing The RuMa Hotel and Residences for your NYE stay! We're delighted you had a great time and found our staff helpful and professional. We look forward to hosting you again soon!Till then,Daniyal NgHotel Manager

8/10 不錯

Anna

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
The RuMa Hotel and Residences 於 2024年1月10日的回應
Hi Anna,Thank you so much for taking the time to score us for your stay with us. We look forward to many more returns to The RuMa Hotel and Residences.Till then,Daniyal NgHotel Manager

10/10 優異

Oscar (Charlotte)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
The RuMa Hotel and Residences 於 2024年1月10日的回應
Hi Oscar,Thank you so much for taking the time to give this perfectly scored review for your stay with us. We look forward to many more returns to The RuMa Hotel and Residences.Till then,Daniyal NgHotel Manager

10/10 優異

MARIANA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Volvería siempre!
Hermoso hotel en Kuala Lumpur, excelente su ubicación, diseño y atención. Es un lugar increíble para pasar unos días en la ciudad, los detalles muy bien cuidados, la habitación hermosa y cómoda, sumamente limpia y con el detalle del frigobar incluido en la tarifa. El desayuno completísimo y exquisito
於 2023 年 11 月住了 2 晚
The RuMa Hotel and Residences 於 2023年12月6日的回應
Hi Mariana,Thank you for your wonderful review! We're thrilled to hear you enjoyed our hotel's design, location, and attention to detail. We hope to welcome you back for another incredible stay!Till then,Daniyal NgHotel Manager

10/10 優異

Tanya

於 2023 年 11 月住了 2 晚
The RuMa Hotel and Residences 於 2023年12月6日的回應
Hi Tanya,Thank you so much for taking the time to give this perfectly scored review for your stay with us. We look forward to many more returns to The RuMa Hotel and Residences.Till then,Daniyal NgHotel Manager

10/10 優異

Chenbo

於 2023 年 11 月住了 3 晚
The RuMa Hotel and Residences 於 2023年12月6日的回應
Hi Chenbo,Thank you so much for taking the time to give this perfectly scored review for your stay with us. We look forward to many more returns to The RuMa Hotel and Residences.Till then,Daniyal NgHotel Manager

10/10 優異

Mustafa bin S Jaafar Alsagoff

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had an amazing stay at the hotel. Great service from start to end. The location is perfect too; close to both Pavilion and KLCC. We will definitely be back.
於 2023 年 10 月住了 2 晚
The RuMa Hotel and Residences 於 2023年11月6日的回應
Hi Mustafa,Thank you for your wonderful review. We are glad to know that you enjoyed your stay with us at The RuMa Hotel and Residences. We appreciate your kind words about our hotel services and convenient location. We look forward to welcoming you back in the future.Till then,Daniyal NgHotel Manager

10/10 優異

Vish

於 2023 年 10 月住了 3 晚
The RuMa Hotel and Residences 於 2023年11月6日的回應
Hi Vish,Thank you so much for taking the time to give this perfectly scored review for your stay with us. We look forward to many more returns to The RuMa Hotel and Residences.Till then,Daniyal NgHotel Manager

10/10 優異

Sheng Yi

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
The RuMa Hotel and Residences 於 2023年11月6日的回應
Hi Sheng Yi,Thank you so much for taking the time to give this perfectly scored review for your stay with us. We look forward to many more returns to The RuMa Hotel and Residences.Till then,Daniyal NgHotel Manager

6/10 一般

Peter

讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
Cleanliness was substandard considering the representation made about the additional care taken due to Covid. we found toothpaste on toilet door handle, fingerprints on toilet buttons and general cleanliness was average.
於 2023 年 9 月住了 6 晚
The RuMa Hotel and Residences 於 2023年11月6日的回應
Hi Peter,Thank you for sharing your feedback with us. We take all guest comments seriously and use them to continuously improve our services. We appreciate your input and hope to welcome you back in the future.Till then,Daniyal NgHotel Manager

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay
Amazing stay - the corner suite is gorgeous and set up wonderfully. Everything from the bed to the decor was thoughtfully executed and our short stay truly felt like coming home.
於 2023 年 10 月住了 3 晚
The RuMa Hotel and Residences 於 2023年11月6日的回應
Hi there,Thank you for your lovely review! We are glad to know that you enjoyed your stay with us at The RuMa Hotel and Residences. We appreciate your kind words about our room and hotel ambiance. We look forward to welcoming you back in the future.Till then,Daniyal NgHotel Manager

10/10 優異

Wade

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
yes, is a 5 star hotel. Everything was in good shape, staff excellent, very helpful. Chef is Avant-garde, so ask how dishes will be presented. The food was consistently good.
於 2023 年 9 月住了 5 晚
Till then, Daniyal Ng Hotel Manager 於 2023年9月20日的回應
Hi Wade,Thank you for your review! We're delighted you enjoyed your stay and found our staff helpful. We look forward to welcoming you back in the future.

10/10 優異

Mohamed

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Et hotel der skal opleves
Fantastisk ophold, faciliteterne var supper såvel servicen og staff.
於 2023 年 9 月住了 3 晚
Till then, Daniyal Ng Hotel Manager 於 2023年9月20日的回應
Thank you for your fantastic review! We're delighted to hear you had a superb stay and found our facilities, service, and staff to your liking. We hope to welcome you back for another fantastic experience in the future!

10/10 優異

Yumi

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was very comfortable for the duration of my stay. All the staff were friendly. I would recommend it to all my friends.
於 2023 年 9 月住了 3 晚
Till then, Daniyal Ng Hotel Manager 於 2023年9月20日的回應
Hi Yumi,Thank you so much for your lovely review! It is great to know that you had an enjoyed staying with us. We really look forward to many more returns to The RuMa Hotel and Residences.