Dear Ms Rebecca We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards except for the size of the toilet area. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. From all of us at Ariva Trillion Residences, we look forward to welcoming you again soon. Best Regards, elaineP, the Management

Dear chen-yen, Thank you for your review and for giving us the opportunity to address your concerns. Upon our investigation, please allow us to clarify that the booking you made through Expedia is with term and condition which is none refundable. We regret that as an accommodation provider we did not receive any request from you on the cancellation but your request was actually made directly via Expedia instead. We encourage you to contact Expedia directly on your inquiries. At the meantime, we will contact Expedia for the room rental refund as a gesture of goodwill. We would like to clarify that we treat our residences with utmost sincerity and would like to thank you for your kind understanding. We hope to be able to welcome you in the near future to stay with us at Ariva Trillion Residences. Best regards, Howard Leong - General Manager

Dear Guest, Thank you for your recent review. We are truly grateful for your feedback and valued support so early on in our operations. The team thanks you for choosing to stay with us and we hope to welcome you back for another pleasant stay soon. Best regards, Howard Leong – General Manager

Dear Guest, We are delighted you had a pleasant stay in our spacious, well-appointed apartments that also has a fully equipped kitchen. The team thanks you for choosing to stay with us and we hope to welcome you back for another pleasant stay soon. Best regards, Howard Leong - General Manager

Dear Mr Yusoff Thank you for sharing your recent stay experience with us. We were delighted to learn that you enjoyed your stay with us. We look forward to welcoming you again for another great stay in the near future. BRegards,

Dear Mr Alvaro, Thank you for sharing your recent stay experience with us. We have taken note on your comment and experiences encounter and shall be continuing our improvement efforts by providing more training. We hope to be able to welcome you again and have another opportunity to serve you better. Best regards, ElaineP - the Management

Dear Sir/Madam, It was our pleasure that we, at the Ariva Trillion Residences, are able to provide the services required during your stay with us. Once again, we would like to thank you and looking forward to welcoming you soon. BRegards ElaineP, the Management

Dear Mr Khairi, Thank you for sharing your recent stay experience with us. We have taken note on your comment and shall be continuing our improvement efforts for betterment by providing more training. We hope to be able to welcome you and family again and have another opportunity to serve you better. Best regards, ElaineP - the Management

Dear Guest, We thank you for sharing your recent stay experiences. We were delighted to learn that you had enjoyed your stay. We look forward to welcoming you again for another great stay in the near future. Best Regards

Dear Anonymous, Thank you for staying with ARIVA Trillion Residences. Its a pleasure know that we have met your expectations and demonstrated you how wonderful are our services and accommodation. Rest assured, that we shared your kind words to the team and congratulated them for superb service they are providing. Thanks again and we look forward to have the opportunity to welcome you back soon.

Dear Guest, thank you for the rating. We were delighted to learn that you enjoyed your stay with us. We look forward to welcoming you again for another great stay in the near future. Best regards, Howard Leong – General Manager

Dear Guest, thank you for sharing your recent stay experience with us. As we take guest comments seriously and it is in our improvement efforts to provide excellent service and products to our residents. We would appreciate if you can contact us directly so that we can focus on the concern which was highlighted. We hope to be able to welcome you again and have another opportunity to serve you better. Best regards, Howard Leong - General Manager

Dear Fahmy, We are sorry to hear of your unhappiness during your recent stay with us. The incident has been recorded and I have personally addressed the issue with the Executive Housekeeper and action plans are in place to avoid reoccurrence. I am glad that our manager on duty attended to the situation promptly. We hope to be able to welcome you again and have another opportunity to serve your better. Best regards, Howard Leong - General Manager

Dear Guest, thank you for sharing your recent stay experience with us. We were delighted to learn that you enjoyed your stay with us. We look forward to welcoming you again for another great stay in the near future. Best regards, Howard Leong – General Manager

Dear Guest, we are sorry to hear of your unhappiness during your recent stay with us. Regret to inform that we are not made aware of your unfortunate encounter and would really appreciate if you can contact us directly and we will be delighted to assist you further. We hope to be able to welcome you again and have another opportunity to serve you better. Best regards, Howard Leong - General Manager

Dear SEUNGSEOB, thank you for sharing your recent stay experience with us. We were delighted to learn that you enjoyed your stay with us. We look forward to welcoming you again for another great stay in the near future. Best regards, Howard Leong – General Manager

Dear Sze Tong, thank you for sharing your recent stay experience with us. Ariva Trillion Residences is strategically located along Jalan Tun Razak in the heart of Kuala Lumpur. Our 24 hours Guest Service personnel are more than delighted to assist our residents in places recommendation or direction. We hope to be able to welcome you again and have another opportunity to serve you better. Best regards, Howard Leong - General Manager

Dear Guest, thank you for sharing your recent stay experience with us. We were delighted to learn that you enjoyed your stay with us. We look forward to welcoming you again for another great stay in the near future. Best regards, Howard Leong – General Manager

Dear Guest, Thank you for your recent review. We are truly grateful for your feedback and valued support. The team thanks you for choosing to stay with us and we hope to welcome you back for another pleasant stay soon. Best regards, Howard Leong – General Manager

Dear Samuel, We are delighted you had a pleasant stay in our spacious, well-appointed apartments that also has a fully equipped kitchen. The team thanks you for choosing to stay with us and we hope to welcome you back for another pleasant stay soon. Best regards, Howard Leong - General Manager

Dear Aina, We are delighted you had a pleasant stay in our spacious, well-appointed apartments that also has a fully equipped kitchen. The team thanks you for choosing to stay with us and we hope to welcome you back for another pleasant stay soon. Best regards, Howard Leong - General Manager