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登嘉樓拉亞酒店及會議中心的評價

4 out of 5
登嘉樓拉亞酒店及會議中心
Jalan Lapangan Terbang, Gong Badak, Kuala Terengganu, Terengganu

評價

8.0

很好

10 分評分，優異；294 則評價中有 75 則" "
8 分評分，不錯；294 則評價中有 144 則" "
6 分評分，一般；294 則評價中有 52 則" "
4 分評分，欠佳；294 則評價中有 18 則" "
2 分評分，很差；294 則評價中有 5 則" "

8.0/10 

整潔度

8.0/10 

職員與服務

7.2/10 

設施服務

7.6/10 

住宿狀況

7.2/10 

環保程度

評價

8/10 不錯

David

讚好：職員與服務、住宿狀況和客房舒適度
Not Helpful Hotel Receptionist
It was quite disappointed that the Hotel receptionist declined our request to call for a Grab with the reason that they don't have the driver list. Actually, they might use the appropriate apps because our phone could not download the Grab Apps due to technical problem. Moreover, hotel wifi sometimes was not connected.
於 2019 年 9 月住了 1 晚
Emarketing THHT 於 2019年10月3日的回應
Dear Guest, Thank you for staying at TH Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management

8/10 不錯

Edward

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚

6/10 一般

真實旅客

不滿：住宿狀況
酒店究竟很大，但设施一般，
酒店外观很好，服务生也不错，很热情，很积极。大堂感觉象四星，进入楼层后感觉是3星，打开房门，感觉很一般。
於 2018 年 2 月住了 1 晚

6/10 一般

yishan

離機場近的中繼點 飯店晚餐餐食不錯價錢合理便宜 隔天出海很方便
於 2017 年 5 月住了 1 晚

8/10 不錯

Pot (HK)

讚好：整潔度、職員與服務和客房舒適度
出入熱浪島中轉站
夜機到丁加奴，搭的士10元馬幣2分鐘就到。第二朝至熱浪島碼頭約半小時。酒店四周沒有什麼，反正只待一晚近機場就好。早餐還不錯，房間算大，有泳池，CP值算高，在丁加奴地區屬不錯的酒店了。

8/10 不錯

ka yee doris (hong kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
overall good !

8/10 不錯

Gregory

讚好：整潔度、職員與服務和設施服務
It was under construction and being renovated. When it gets done the place will be very nice. The pool looked amazing and they even had a lazy river. The rooms could use a little updating but the beds amd amenities were very nice. When the work is done it will be a gem of a hotel!!!
於 2023 年 12 月住了 1 晚
Raia Hotel 於 2024年3月20日的回應
Dear Gregory, Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. We apologize for any inconveniences, and we thank you for your understanding. We do hope that we have the opportunity to welcome you back to Raia Hotel in the near future.

8/10 不錯

Muhammad Ilham bin Ahmad (Jenjarom)

商務旅客
讚好：整潔度、職員與服務和設施服務
I reserve my 5 star for after renovation. I will comeback again. As of now, the room was good. The breakfast buffet was good. Location is good for someone who dont mind to drive. Nothing is walkable distance , fyi. But to find this hotel was easy. Parking lots is a abundant.
於 2023 年 10 月住了 2 晚
Raia Hotel 於 2023年11月16日的回應
Dear Muhammad Ilham, Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. We're in the planning process of upgrading Raia’s service, facilities, and amenities to serve you better. We're in the planning process of upgrading Raia’s service, facilities, and amenities to serve you better.

2/10 很差

JAMES

家人同遊
不滿：設施服務
You should not sell rooms when you are on renovation. I was not able to use the pool as it was stated pool available
於 2023 年 10 月住了 1 晚
Raia Hotel 於 2023年11月16日的回應
Dear James, Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. We apologize for any inconvenience caused by the facilities, however we have placed the announcement for teh renovation since March'23. We're in the planning process of upgrading Raia’s service, facilities, and amenities to serve you better. Please do look forward to a brighter and enhanced stay experience with Raia!

10/10 優異

Yamaguchi

於 2023 年 8 月住了 1 晚

8/10 不錯

Komala (Petaling Jaya)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice stay
於 2023 年 2 月住了 3 晚
Raia Hotel 於 2023年11月16日的回應
Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. We look forward to your next visit soon.

8/10 不錯

Komala (Petaling Jaya)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good place for stay
於 2023 年 3 月住了 1 晚
Raia Hotel 於 2023年11月16日的回應
Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. We look forward to your next visit soon.

10/10 優異

phaik wen

於 2023 年 1 月住了 1 晚

8/10 不錯

Irma Intan Ezliena

家人同遊
讚好：住宿狀況和客房舒適度
於 2022 年 4 月住了 1 晚

8/10 不錯

Irma Intan Ezliena

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 1 晚

6/10 一般

ZARINA

於 2022 年 1 月住了 2 晚

8/10 不錯

Ahmad Zaidi Laynan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 2 晚

6/10 一般

Idham

親子同遊
讚好：整潔度
不滿：職員與服務
Hilarious check in process. Staff did not attend guest by turn. Early arrived but ignored.
於 2021 年 12 月住了 1 晚

8/10 不錯

Raina Azene

商務旅客
讚好：職員與服務
Room
one kind of smell in the room after i switch on the Air Cond.
於 2021 年 11 月住了 1 晚

10/10 優異

Ridzwana

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 3 晚

8/10 不錯

Kamal Azizi

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
hotel is generally OK but the stay was during the time hotel was used for a COVID quarantine location, so it was a bit gloomy and quiet, felt a bit scary as well.
於 2021 年 9 月住了 1 晚

8/10 不錯

Azlan

商務旅客
讚好：客房舒適度
於 2021 年 9 月住了 1 晚

8/10 不錯

HIROSHI

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable!!!
Very comfortable stay in one night there.
於 2021 年 5 月住了 1 晚
EMarketing Raiahotels Terengganu 於 2021年5月11日的回應
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

8/10 不錯

Cheng

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 4 月住了 1 晚
EMarketing Raiahotels Terengganu 於 2021年4月17日的回應
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Reasonable price with cleanliness & service.
I'm satisfied with the level of cleanliness of the room, comfort and service provided. However, i suggest the hotel should provide family rooms at all level because when i ask for other level, they said there's no room, only at that level.
於 2021 年 3 月住了 2 晚
EMarketing Raiahotels Terengganu 於 2021年3月13日的回應
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team . We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

10/10 優異

Izaha

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 1 月住了 1 晚
EMarketing Raiahotels 於 2021年1月14日的回應
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team . We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

10/10 優異

Nur Amanina

於 2021 年 1 月住了 1 晚
EMarketing Raiahotels Terengganu 於 2021年1月18日的回應
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team . We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

10/10 優異

真實旅客

於 2020 年 10 月住了 1 晚
EMarketing Raiahotels 於 2020年11月25日的回應
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

10/10 優異

ZULKIFLI

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 10 月住了 1 晚
EMarketing Raiahotels 於 2020年11月25日的回應
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

10/10 優異

siti aishah

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sangat puas hati
Hotel yang sangat selesa, bersih dan mudah untuk cari kawasan makan
於 2020 年 9 月住了 1 晚
EMarketing 於 2020年9月23日的回應
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

8/10 不錯

Stephen-Claude

多人同遊
讚好：整潔度、職員與服務和客房舒適度
It was an overnight stay on the way to Redang Island. It was adequate but dated. The view from the room was lovely, but staff could be friendlier.
於 2020 年 8 月住了 1 晚
EMarketing 於 2020年8月22日的回應
Dear Guest, Thank you for staying at Raia Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management

8/10 不錯

Ilham (Kuala Lumpur)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Raia Hotels need some work to do before it can be a great hotel. Your guests parked at the side of the road but a designated parking area is available and empty. Something wrong here is it? And breakfast buffet was frustrating. You have the facilities, you got the potential. Still can improve. Other than this, everything was good. The room was good, the staff was nice, the hotel itself looks good inside and outside. Recommended for business travellers like me as it is near the airport, but for vacation, probably hotels in Kuala Terengganu City would be better.
於 2020 年 8 月住了 3 晚
EMarketing 於 2020年8月19日的回應
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future.

8/10 不錯

Mohd Shukri

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
於 2020 年 3 月住了 2 晚
EMarketing THHT 於 2020年3月18日的回應
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

8/10 不錯

Sathiabama

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Work in Terengganu
It was a convenient hotel for my work trip
於 2020 年 1 月住了 1 晚
E-Marketing THHT 於 2020年1月28日的回應
Dear Guest, Thank you for staying at TH Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 11 月住了 1 晚
Emarketing THHT 於 2019年12月7日的回應
Dear Guest, Thank you for staying at TH Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、設施服務和住宿狀況
Not recommend!!! Food not good, hotel not clean. Room not clean.
於 2019 年 11 月住了 1 晚
Emarketing THHT 於 2019年11月27日的回應
Dear Guest, Thank you for staying at TH Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
the strategic location. that near to town and airport.
於 2019 年 10 月住了 4 晚
Emarketing THHT 於 2019年10月15日的回應
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

6/10 一般

真實旅客

讚好：職員與服務和客房舒適度
不滿：住宿狀況
Not bad..
The hotel was a bit run down. The room is big but the hosekeeping did not clean the room properly. There was a food in the fridge and there was a used shower cap hanging at the toilet. Even a few bundle of hairs every where at the toilet and on the bed.. the carpet on the walk way to the room looks bad. Overall the hotel is big and was okay stay. Could improve in future.
於 2019 年 9 月住了 1 晚
EMARKETING THHT 於 2019年10月12日的回應
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

10/10 優異

真實旅客

親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
i like everything about this hotel. tq
於 2019 年 10 月住了 1 晚
EMARKETING THHT 於 2019年10月12日的回應
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

6/10 一般

HASAN

家人同遊
讚好：整潔度和客房舒適度
Please wake up, dear Hotel Manager
The facilities are good and new but the staffs are not good, they are giving poor service. The PR is very poor. The hotel manager may be sleeping. This is my 5th stayed in this hotel since the last 3 years., and noted the PR geeting poor and poorer. This hotel is still among the good hotel to stay in Kuala Terengganu but unfortunately the Hotel Manager is not taking this opportunity.
於 2019 年 9 月住了 1 晚
Emarketing THHT 於 2019年9月25日的回應
Dear Guest, Thank you for staying at TH Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚
Emarketing THHT 於 2019年9月29日的回應
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good
restricted islamic area, so there is no alcohol around here. facility is perfect.
於 2019 年 8 月住了 1 晚
Emarketing THHT 於 2019年9月19日的回應
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

8/10 不錯

xsan (johor)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
good place to stay.variety of breakfast which different from day to day.
於 2019 年 7 月住了 2 晚
Emarketing THHT 於 2019年8月9日的回應
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

8/10 不錯

MOHD YAAKUB

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚

10/10 優異

SHAHLIZA

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
the environment & cleanliness
於 2019 年 7 月住了 2 晚
Emarketing THHT 於 2019年9月19日的回應
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

8/10 不錯

SMN

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was good and strategic location
於 2019 年 7 月住了 1 晚
Emarketing THHT 於 2019年8月9日的回應
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

8/10 不錯

short_escape

親子同遊
讚好：職員與服務和住宿狀況
love the private swimming pool for ladies...the TV in the room is outdated and also it does not support USB for movie..
於 2019 年 6 月住了 2 晚
Emarketing THHT 於 2019年8月9日的回應
Dear Guest, Thank you for staying at TH Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management

6/10 一般

真實旅客

It was an ordinary hotel, nothing special except that it's close to the airport.
於 2019 年 6 月住了 1 晚

6/10 一般

真實旅客

商務旅客
讚好：職員與服務
不滿：設施服務
The cleanliness and condition of the hotel does not live up to the grand designs of the hotel. Needs to be maintained better.
於 2019 年 6 月住了 1 晚
Emarketing THHT 於 2019年9月25日的回應
Dear Guest, Thank you for staying at TH Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management

10/10 優異

真實旅客

讚好：整潔度和職員與服務
於 2019 年 6 月住了 1 晚