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大馬宮溫泉渡假村的評價

3 out of 5
大馬宮溫泉渡假村
Teluk Penyuk Santubong PO Box 3058, Kuching, Sarawak

評價

5.4
10 分評分，優異；149 則評價中有 6 則" "
8 分評分，不錯；149 則評價中有 30 則" "
6 分評分，一般；149 則評價中有 52 則" "
4 分評分，欠佳；149 則評價中有 42 則" "
2 分評分，很差；149 則評價中有 19 則" "

5.2/10 

整潔度

6.4/10 

職員與服務

5.0/10 

設施服務

4.6/10 

住宿狀況

評價

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

4/10 欠佳

SI NGA (Macao)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Bad experience and dirty place, but good location
酒店很髒，進入房間時洗手間有小蟑螂，床單有螞蟻，牆身和梳化有污積，門鎖有明顯被多次碰撞的裂痕，房內設備都很殘舊和有污積，房間沒有wifi。唯一較好的是酒店很近沙磱越文化村和7-11，步行到文化村及7-11只需5分鐘。另外酒店服務員也很有耐心解答問題。

2/10 很差

Mun

家人同遊
不滿：整潔度和住宿狀況
Needs to do more improvement, everythings look very old and need to maintenance.
於 2019 年 8 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
於 2019 年 8 月住了 1 晚

2/10 很差

Viola

不滿：整潔度、職員與服務、設施服務和住宿狀況
I cannot even find the right words for the mess that is going on in this so called “resort”. I strongly recommend to booking.com to remove this terrible accommodation from its website. How can booking.com offer such a mess? Such a lie? People are spending money for that! Every positive aspect about the “resort” is a lie; except for the location which is good. Me and my husband we left earlier and lost a few hundreds of euro. We just could not bear this mess, dirt, chaos and smell. The doors to the rooms are so damaged that any small animals and any insects can get in the rooms. They have a horrible smell. There is dirt everywhere. I think the staff never cleans. Not even the bed sheets are clean enough. The water if the pool is yellowish/green. Everywhere stairs are broken. You can easily break you leg there. Not a single room or wall of that building is maintained. (And please forget about the”spa”. There is no spa; lol) Do not even try to change rooms - they are all the same; we tried. Locals have been telling us that the government took it over. Now they don’t care at all.
於 2019 年 8 月住了 2 晚

4/10 欠佳

Ads (Brisbane)

商務旅客
讚好：職員與服務
不滿：設施服務和住宿狀況
Great location however there appears to have been no maintenance or any purchase of new bedding or towels for many, many years.
於 2019 年 8 月住了 7 晚

6/10 一般

Stuart

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Beautiful location. Great swimming pool. Too bad the hotel facilities was pretty run down. Cleanliness was terrible. Sands everywhere in the room including on the bed sheets. Room amenities was very minimal with torn towels.
於 2019 年 8 月住了 1 晚

6/10 一般

真實旅客

不滿：整潔度、職員與服務和住宿狀況
The beach are clean but the resort are out
於 2019 年 8 月住了 1 晚

6/10 一般

真實旅客

家人同遊
不滿：整潔度和職員與服務
Toilet no bidet and it stinks, no toilet ventilation. Floor room, closet, bed linen were dusty. Shower handle was broken. However, the staff on duty Shahrul from housekeeping, Mohd Rohaizad from F&B n Lia from front office was very accommodating.
於 2019 年 8 月住了 1 晚

6/10 一般

Elena

Тихое место
Отель пустой, такое ощущение, что мы были одни. Очень "уставший" Отель. Постельное белье и полотенца надо сменить. Пляж и бассейн супер.
於 2019 年 8 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 5 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度和設施服務
The room service team very slow in providing towel after they made up the room.
於 2019 年 7 月住了 2 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、設施服務和住宿狀況
The property is set in a beautiful location. It is a shame that it has not been taken care of and has become old, shabby and run down. There were ants everywhere in both rooms that I booked. Very very overpriced for what it offers.
於 2019 年 7 月住了 2 晚

4/10 欠佳

CHAI

不滿：整潔度和客房舒適度
於 2019 年 6 月住了 1 晚

2/10 很差

真實旅客

於 2019 年 6 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 2 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Bad experience
It was bad. The service was slow. I keep informing the receptionist about the lock of my room and nobody came to fix it. Even the switch in my room are not working.
於 2019 年 6 月住了 2 晚

10/10 優異

Jerry

親子同遊
讚好：整潔度和職員與服務
Good. Best in damai
於 2019 年 6 月住了 1 晚

6/10 一般

Yung

家人同遊, 伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Poor room, truly need to maintnce.
於 2019 年 5 月住了 1 晚

2/10 很差

ian

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
The spa with no spa
This is not a spa resort, but the spa is long closed as are most of the restaurants and bars, very run down, towels are so old and tatty, mini bar is a rusty empty fridge, no external food or drink allowed in the hotel, this is a 2 star location at best. Car parking is a 5 min walk away, ok if it wasn't for the 34 degrees heat and sun, don't go if you do not have a car. Very disappointed that hotel.com have this on their site Will never stay here again, to pricey £20 max Local area is lovely with good sea food nearby
於 2019 年 4 月住了 1 晚

4/10 欠佳

Asma (Kuching)

親子同遊
不滿：整潔度、設施服務和住宿狀況
Need maintenance on the property (expecially cleanlineless pool). The room that provided to me having a clogged sink.
於 2019 年 3 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度
不滿：設施服務
於 2019 年 2 月住了 2 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Reception staffs unfriendly. The friendliness that's the very 1st must show to guests.
於 2019 年 2 月住了 1 晚

10/10 優異

真實旅客

Nice place for relaxation and with the good view to the sea, mountain,the rock, swimming pool, the beach and so on.
於 2018 年 12 月住了 1 晚

2/10 很差

Hans (Kuala Lumpur)

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
1. Waters slides in a really poor condition. 2.no breakfast buffet 3.lots of weird regulation.such as 'no food n drink allowed' and RM50/night for a parking space is really pricey.
於 2018 年 10 月住了 2 晚

6/10 一般

真實旅客

於 2018 年 9 月住了 1 晚

4/10 欠佳

JONG

不滿：整潔度、職員與服務和客房舒適度
於 2018 年 9 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度和住宿狀況
The room was not clean. The toilet was not clean.
於 2018 年 9 月住了 1 晚

4/10 欠佳

真實旅客

於 2018 年 9 月住了 3 晚

4/10 欠佳

Gwen

不滿：整潔度、住宿狀況和客房舒適度
very poor environment
water tap-no handle to pull spoilt and dirty kettle, cover even can't close door-moth rust facilities spider web can found in the bathroom
於 2018 年 9 月住了 1 晚

6/10 一般

STEVIE

於 2018 年 9 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
all about the location, view is so good, but the management is disappointed, everything is money, even customer already buy the room also no breakfast and have to pay again. even 5 star or 2/3 hotel in town not like that also can rich and make money.
於 2018 年 9 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
* If 2 adults bring kids they will charge RM50/- per kid in 1 room. * Adult Swimming pool not clean. * No tower in the room when check in, have to request it personally. * No wifi and cellphone line in room. * No Gym & No sauna.
於 2018 年 9 月住了 1 晚

2/10 很差

Jack (Cibu)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
I need to pay for extra children. Room service bad. Chek in 3.00pm we can get into the room 4.30pm.
於 2018 年 9 月住了 1 晚

8/10 不錯

真實旅客

讚好：職員與服務
不滿：整潔度和客房舒適度
於 2018 年 9 月住了 1 晚

8/10 不錯

Edward (Kuching)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 2 晚

8/10 不錯

PIERRE

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Très beau cadre naturel et personnel très gentil.
J’ai choisi le Damai Puri pour sa localisation dans un beau cadre naturel. Mon choix a rempli toutes mes espérances car le cadre est absolument grandiose car situé au bord de la réserve naturelle de Sanbutong (belle forêt malheureusement vide d’animaux car la chasse illégale y est très active) et la plage et la mer sont très propres et belles. L’hotel est un peu vieillot (équipement et décoration un peu désuets qui mériteraient rénovation) et la profusion des services maigre (pas de Wifi dans la chambre, pas de terrasse/bar extérieur pour boire un verre ou manger, pas de bar piscine, pas de massage - il faut aller au Damai Beach hotel voisin-, pas de pizza disponible bien qu’inscrit sur la carte à cause de la réglementation hallal imposée par le gouvernement malais, ...). Mais tout cela est largement compensé par la grande gentillesse du personnel. Bref si vous cherchez un hôtel avant tout pour son cadre nature, sa belle plage, sa piscine gigantesque et la gentillesse/serviabilité de son personnel allez au Damai Puri. Si vous cherchez un hôtel pour faire la fête, son bar, son confort, son luxe et boire de l’alcool, n’allez pas au Damai Puri.
於 2018 年 8 月住了 14 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 1 晚

6/10 一般

christophe

不滿：整潔度
Strange experience
Strange experience. Staying about 5 days in this big resort, isolated at the end of Santubong, almost completely empty except during the weekend. A kind of "end of the world" feeling, with a spectacular view on sunset. This resort is surely aged, not perfect at all, but after all, it was not that expensive, the limited staff are sincerely friendly and helpful, the pool is huge and desert, and one can easily survive a couple of relaxing days in this "middle of nowhere" place. The restaurant is clearly an invitation to suicide, but there's a friendly local food court and a small 7eleven just 2mn walk outside the resort.
於 2018 年 8 月住了 1 晚

8/10 不錯

DONNYTAN

Spending the night there after dinner at Beach Seafood Restaurant
於 2018 年 8 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度和客房舒適度
於 2018 年 8 月住了 1 晚

4/10 欠佳

Kwong Yew

不滿：職員與服務、住宿狀況和客房舒適度
Air on not cold and bed so bad smell..
於 2018 年 7 月住了 1 晚

4/10 欠佳

Dayang (Kuching)

不滿：住宿狀況
Pemandangan yang cantik tetapi keadaan hotel yang tidak memuaskan.
於 2018 年 8 月住了 1 晚

8/10 不錯

Then

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度和住宿狀況
I have to pay RM70 for sharing a room extra occupant. No extra towel, no extra bed and pillow because they claim it is out of stock, so it was discounted to RM50. Its in the terms and condition.
於 2018 年 7 月住了 1 晚

4/10 欠佳

B (Singapore)

不滿：整潔度、住宿狀況和客房舒適度
Close to the beach & cultural village, that’s all
No spa or massage (why call it spa resort?), rooms have no wifi, bad connection in room even with your own SIM card (no signals), tv remote not working, cups and kettle looks overused and worn out in rooms, hotel Free wifi really slow / bad signal, breakfast buffet - not worth the time and effort: food doesn’t get replenished...
於 2018 年 7 月住了 2 晚

4/10 欠佳

真實旅客

於 2018 年 7 月住了 1 晚

6/10 一般

Nina (kuching, sarawak)

不滿：職員與服務、住宿狀況和客房舒適度
Unforgetable
No wifi, no room phone, water boiler not functioning well, cannot open door because room card have problem and slow respond after complained... room very far....
於 2018 年 6 月住了 1 晚

6/10 一般

ken (kuching)

讚好：職員與服務
Nice view.
The environment really good for relaxing..have big swimming pool with sea view..also have swimming pool for children..have fresh air..
於 2018 年 6 月住了 1 晚

6/10 一般

真實旅客

不滿：整潔度和住宿狀況
Amazing scenic view of the sea n mountain
Unfortunately, the hotel facilities are limited to basic menu in one restaurant, a murky pool, but heavy traffic of people. Not a place for a quiet weekend. Cleanliness also suspect around public area and bedrooms. The Cultural village was a treat and the view is fantastic
於 2018 年 6 月住了 3 晚