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諾瓦古慶酒店的評價

2 out of 5
諾瓦古慶酒店
Lots 306 - 309 Section 49, KTLD Jalan Abell, Kuching, Sarawak

評價

7.4

不錯

10 分評分，優異；97 則評價中有 20 則" "
8 分評分，不錯；97 則評價中有 36 則" "
6 分評分，一般；97 則評價中有 32 則" "
4 分評分，欠佳；97 則評價中有 7 則" "
2 分評分，很差；97 則評價中有 2 則" "

7.4/10 

整潔度

7.4/10 

職員與服務

8.0/10 

設施服務

7.4/10 

住宿狀況

評價

8/10 不錯

Yin Ngan Janet (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel
Service very good. The staff are very nice. The room are very tidy and comcomfortable.

8/10 不錯

Ch'ng

讚好：職員與服務、住宿狀況和客房舒適度
Nice the shower but there broken the heater time.
於 2020 年 12 月住了 3 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love the space of the room, the secured parking (we parked in front of the entrance camera). Got lift. The room even got a balcony eventhough it's partly filled with aircond. The towels are old and seems overused.
於 2020 年 11 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice service..
於 2020 年 1 月住了 1 晚
OYO 於 2020年2月2日的回應
Thanks for applauding, The biggest joy lies in seeing our guests satisfied, for which we are working day and night to meet your expectations. We would love to stay updated and posted with your future reviews as well. Regards, Kevin

2/10 很差

Michael Eng

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
A bad experience
The room was smelly with cigarette smell although its not a smoking room. The toilet flood after taking shower. The mattress is old and can feel the underneath springs and also uneven mattress making sleeping so difficult.
於 2020 年 1 月住了 2 晚
Zara 於 2020年1月9日的回應
Hi, Michael! We sincerely apologize for the trouble caused. Your comments will help us in the care of future guests more resolutely. Regards, Zara

10/10 優異

Sindon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great. Nice place. Very quiet.
於 2019 年 10 月住了 1 晚
Zara 於 2019年10月20日的回應
Thank you for rating us super, Sindon! Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Zara

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
affordable and comfortable walkable and nearby to city
於 2019 年 8 月住了 1 晚
Ravneet 於 2019年8月11日的回應
Hi, We are glad to see that you liked our services. Keep this love coming :) Regards, Ravneet

8/10 不錯

真實旅客

親子同遊
讚好：設施服務和住宿狀況
Convenient and recommended.
於 2019 年 6 月住了 3 晚
Cheshta 於 2019年6月26日的回應
Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

8/10 不錯

Sindon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Value for money
Had a great time staying here.
於 2019 年 6 月住了 1 晚
Cheshta 於 2019年6月26日的回應
Thank you for your sweet words, We hope to give you a consistent service every time. Regards, Cheshta

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚
Cheshta 於 2019年6月26日的回應
Thank you so much for the wonderful rating, We hope to host you again soon. Have a nice day ahead :) Regards, Cheshta

10/10 優異

真實旅客

於 2019 年 5 月住了 7 晚
Cheshta 於 2019年6月26日的回應
Thank you for rating us highly, We are glad to know that services offered by us meet up your expectations and we’ll endeavour to keep it up. Regards, Cheshta

6/10 一般

Hii

It convenient but air conditioning is not cold and leaking. Ask worker to find maintenance but they just give a towel.
於 2019 年 5 月住了 3 晚
jeniffer 於 2019年5月15日的回應
dear miss.we did ask to allow us to maintentace to you room that day but you d`not was as you say u got you thing inside.

6/10 一般

KIANG CHENG

讚好：整潔度和客房舒適度
Comfortable
Just fine
於 2019 年 4 月住了 3 晚
jeniffer 於 2019年5月15日的回應
thank you

8/10 不錯

Nanie (Putrajaya, MY)

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Bilik hotel sangat selesa & besar (superior king). Amenities pun semua cukup. Parking pun banyak & fasiliti semua ok. Tapi utk toilet setiap kali saya ingin membuka segala paip mesti akan ada bunyi macam 'gedegung'. Lagi 1, toilet nampak macam buruk. Bekas sabun berlumut. Tapi utk saya overall hotel ni selesa & recommended utk bajet hotel
於 2019 年 4 月住了 3 晚
jeniffer 於 2019年5月15日的回應
terima kasih

6/10 一般

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
So..so
The room a bit smelly and the bedsheet seems not been washed several weeks.
於 2019 年 4 月住了 1 晚

8/10 不錯

Nor (malacca)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
near town.parking available. clean room. friendly staff.
於 2019 年 4 月住了 2 晚
jeniffer 於 2019年5月15日的回應
thank you miss

6/10 一般

真實旅客

Just ok
Toilet bowl needs to brush as seen lots of stains at the inner side. Tv channels..no news channel except mostly sport & few chinese channels. Room has ants coming from power point. Powerpoints beside bed not working. Internet reception also poor unless stand under the wifi router or at ground fllor
於 2019 年 4 月住了 4 晚

6/10 一般

Bennett

讚好：整潔度和客房舒適度
Further improvements possible
Hotel is a bit run down. When I first checked in there were no bath towels, face towels, or floor mat. The shower hair & body wash liquid were empty. When you bath the whole toilet was flooded. Coffee spoon also was not given although free coffee was provided. The aircon could not start initially and had to call the reception for help. No shirt hangers provided too. Room layout is nice though. Walking distance 20 mins to Sarawak Plaza. Easy to call GrabCar. 🆒
於 2019 年 4 月住了 2 晚

6/10 一般

真實旅客

於 2019 年 3 月住了 3 晚

10/10 優異

Adam

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
traveler
was in great area easy to walk to waterfront and a block from the shops. bed was horrible springs everywhere but room size was good.
於 2019 年 1 月住了 2 晚
jeniffer 於 2019年3月9日的回應
we are sorry about that.we will fix it. thank you for you comment.

10/10 優異

Steven

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚
jeniffer 於 2019年3月9日的回應
thank you for you comment

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Satisfactory.
於 2018 年 12 月住了 4 晚

10/10 優異

zaubidah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 2 晚

8/10 不錯

Nurhaniza

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 14 晚

8/10 不錯

Sindon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Value for money
Tempat penginapan yang sangat selesa.
於 2018 年 11 月住了 2 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Perlu sedia kan iron di setial bilik n membuat pembersihan dgn betul
於 2018 年 10 月住了 5 晚

4/10 欠佳

Kanang

讚好：整潔度和職員與服務
於 2018 年 8 月住了 1 晚

10/10 優異

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
Very comfort room
It is very comfortable room. however, the toilet has unpleasent smell eventhough is pretty clean, all in all, its very comfortable and recommended in the future
於 2018 年 8 月住了 4 晚
jeniffer 於 2018年9月12日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 2 晚

4/10 欠佳

Lee chai

Poor
Walk in rate is cheaper. Toilet is blocked and towel is worn.
於 2018 年 8 月住了 1 晚
jeniffer 於 2018年9月12日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 欠佳

Joy Yamu

不滿：整潔度、住宿狀況和客房舒適度
Not so good. Dirty.
於 2018 年 8 月住了 3 晚

6/10 一般

Wai Yang

讚好：職員與服務
於 2018 年 7 月住了 1 晚
jeniffer 於 2018年8月23日的回應
thank you for you comment.have a nice day.

8/10 不錯

Jens (Denmark)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A nice hotel in the center
a good hotel very close to the center - no noise and - you can walk to all the most important spots The seize of the room is good Cleanness is absolutly OK Can be recommanded
於 2018 年 6 月住了 6 晚
jeniffer 於 2018年8月23日的回應
thank you for you comment.have a nice day.

6/10 一般

Stella

讚好：客房舒適度
不滿：整潔度
Cleanliness can still be improved.
Nice stay. Convenient. Just the cleanliness of the room can still to be improved. There were some hair found on the bed and pillow.
於 2018 年 6 月住了 1 晚

6/10 一般

Vicky

不滿：整潔度、住宿狀況和客房舒適度

4/10 欠佳

amie (Sarawak)

讚好：職員與服務
不滿：整潔度和住宿狀況
Cheap and nice to stay.
Staff is very nice. Services also good. But, in term of cleanliness, i can say terrible. Cleaning Staff didn't clean the room properly. Need to improve in term of Cleanliness.
於 2018 年 3 月住了 3 晚

8/10 不錯

Sari

讚好：職員與服務
於 2018 年 1 月住了 3 晚

6/10 一般

Sindon

讚好：客房舒適度
Value for money.
Convenience to stay with family. Quiet area and value for money
於 2018 年 1 月住了 1 晚

10/10 優異

Zainal Asnawi Asyraf

讚好：職員與服務、住宿狀況和客房舒適度
good and comfy
於 2018 年 1 月住了 2 晚

6/10 一般

Jackson

讚好：住宿狀況
不滿：整潔度和職員與服務
於 2018 年 1 月住了 1 晚

6/10 一般

DSH (sarawak)

讚好：整潔度和客房舒適度
Suitable for city view
Hotel's location was very strategic but the facility in the bathroom was not okay like hot water not funtional well.
於 2017 年 12 月住了 2 晚

8/10 不錯

matthews (Malaysia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel and quite environment
GOOD place to stay. easy access to food court and walking distance to waterfront, Kuching.
於 2017 年 11 月住了 2 晚

6/10 一般

真實旅客

讚好：客房舒適度
不滿：整潔度
Bad first impression.
The bad things about my room is the toilet is quite smelly and since not much ventilation in the room the smell kinda trapped. Shower water heater is inconsistent sometime its go cold and too hot without adjusting the knob. Area outside hotel gets quite dark in the night making you think the security of your car park and your safety when you walk around in the night.
於 2017 年 9 月住了 2 晚

6/10 一般

真實旅客

於 2017 年 5 月住了 1 晚

6/10 一般

真實旅客

於 2017 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
Murah dan selesa
Bilik selesa,cuma pam tandas perlahan dan selalu sumbat

8/10 不錯

wong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

CHIN

讚好：職員與服務、住宿狀況和客房舒適度
A good choice
can be more improvement in the cleanliness, example blanket should be change everyday even though the customer stay few days.

8/10 不錯

真實旅客

讚好：整潔度和住宿狀況
Ok
Kaikinpuolin ok. Hieman kaukana keskustasta, kuitenkin käveltävissä.