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庫克普高爾夫渡假村的評價

3 out of 5
庫克普高爾夫渡假村
Pekan Penerok, Kukup, Johor

評價

5.8
10 分評分，優異；30 則評價中有 0 則" "
8 分評分，不錯；30 則評價中有 11 則" "
6 分評分，一般；30 則評價中有 9 則" "
4 分評分，欠佳；30 則評價中有 7 則" "
2 分評分，很差；30 則評價中有 3 則" "

6.0/10 

整潔度

7.2/10 

職員與服務

4.6/10 

設施服務

6.0/10 

住宿狀況

2.0/10 

環保程度

評價

2/10 很差

cik

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
So bad,dirty, properties damage..unproper item sotre every were, I book include breakfast but not provide Dont have a wifi Area unclean So sad pay for this experience
於 2023 年 8 月住了 1 晚
Ms Intan 於 2023年8月25日的回應
Hi. Warmest greetings from Kukup Golf Resort!We are really apologies for your bad experience check in with our Resort. Regarding about your booked include breakfast but we are not provide, actually on that day we already refer your booking into our system online & exactly your booking 'exclude breakfast'. Fyi also, our Café Terrance more than 2 years not opened for walk in ala carte or buffet & just opened for Events/package.Btw, we'll take serious about your feedback & will make sure not happened for next time. Sorry again for any inconvenienced caused. Thank you & Regards,Ms IntanFront Office.

4/10 欠佳

真實旅客

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Yg menariknya bilik dlm keadaan selesa tpi jauh dr parking dan kaunter lobi
於 2019 年 8 月住了 1 晚
Front Office 於 2019年8月15日的回應
Thanks for staying with us..We appreciate your feedback!^_^

6/10 一般

真實旅客

家人同遊, 親子同遊
讚好：職員與服務
Water and pool of the theme parks to dirty and dark.suggest to make regular clean and change. Appreciate if can improve the water quality at theme parks.
於 2019 年 2 月住了 1 晚

4/10 欠佳

Susan

多人同遊
不滿：職員與服務和住宿狀況
it could do with more maintainence to the aircond and weak wifi
於 2019 年 2 月住了 1 晚

4/10 欠佳

真實旅客

不滿：住宿狀況
a very isolated location without any facilities, breakfast was all taken before 08:00 hrs by a group of hungry golfers Generally run down and looks like its been designed by a 4 year old with a crayon
於 2019 年 1 月住了 2 晚

6/10 一般

真實旅客

於 2018 年 12 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務和住宿狀況
於 2018 年 12 月住了 1 晚

6/10 一般

Faizal (Trengganu)

讚好：職員與服務
不滿：整潔度
The villa quite far from parking. Struggle to handle luggage. The room is good. I put my cigarette on outside table then its been taken by someone else. The pool also not manage well.
於 2018 年 11 月住了 2 晚
Lina 於 2018年11月17日的回應
Thank you sir for your comment. We will take further action regarding on this matter. Regards, OD ALLIANCE SDN BHD

4/10 欠佳

BEE GEK

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Cleanliness
The bed and the bathroom was not clean.
於 2018 年 10 月住了 1 晚
Front office 於 2018年10月30日的回應
Thank you for your feedback. We will take action on this matter and we apologies for the inconvenience caused.

8/10 不錯

Gan

讚好：職員與服務
於 2018 年 9 月住了 1 晚
Front Office 於 2018年10月30日的回應
Thank you for your feedback.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel in Pontian
於 2018 年 9 月住了 1 晚
Front Office 於 2018年10月30日的回應
Thank you for your feedback. We welcome you to come back again soon.

8/10 不錯

suzilawati (melaka)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 1 晚
Front Office 於 2018年9月5日的回應
Thank you for your feedback and staying with us! Come again :)

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
The staff is very friendly, room is bigger than expected and breakfast is included. The downside - aircon is not cold enough, TV remote not working and no tooth brush provided. Overall quite satisfy staying there
於 2018 年 6 月住了 1 晚
Miss Intan 於 2018年8月2日的回應
Thank you for feedback. We will upgrade more better after this. We welcoming you to staying or play golf at our Resort! Regards.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Relaxing environment, quite, not busy with people. But breakfast is quite dissappointing to have buffet style but too little choice.
於 2018 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚

4/10 欠佳

Martine (Kota kinabalu)

不滿：住宿狀況
Chambre loin de la piscine. Beaucoup de terrain en friche. Spa et massage fermé. Restaurant fermé à 19h30. Un point positif, la piscine malgré le manque de transat autours( 1 seul transat disponible .
於 2018 年 5 月住了 1 晚

6/10 一般

Ain (Malaysia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice
Overall ok, quiet place, sometime feel a bit mystery, but the room is nice
於 2018 年 4 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Worst experience ever
I would say this is a haunted resort. The landscape around the resort is not properly taken care. lots of facilities need to be repaired. I paid for the economy room, and yes the price was cheap but it is not the reason they should not provide clean and good environment. The economy room was in Matahari building. Once I entered the building, the smell was really bad, musty and mouldy. Room facilities were all not properly managed and were gathered at this one corner where I guess it was not appropriate to be shown to the guests. Room and building were not secure with good security system. Anyone can enter the building and we only provided with a room key. no access card for better security system. No room phone, hard for us to contact the resort recep. The bed sheet and comforter were terribly dirty and smelly. The toilet was okay but the water pressure was low and I guess they close the water pump at night, because when we went to the toilet on the next morning, there was no water running out from the tap. When we report it, the receptionist seems did not surprise at all and told us he will inform the security and it will be okay in 5 mins. Dining place located in the same building with Lobby, they did not serve buffet for breakfast but ala carte menu. Food was okay but the table was full with flies. Really disappointing and disgusting. Seriously I would not recommend this resort to others.
於 2018 年 5 月住了 1 晚

8/10 不錯

Haslin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Muhammad nazrin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
overall it's okay..but just one not okay about internet connection very poor (wifi)

8/10 不錯

真實旅客

讚好：職員與服務

6/10 一般

anie (kl)

讚好：整潔度、職員與服務和客房舒適度
nice pools & rooms
the staff, view, pools and rooms are all excellent . but poor in network coverage & wifi. if guest are staying for business propose wil definitely not choosing tis hotel. should try to overcome this matter asap
於 2018 年 3 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務和住宿狀況
Very close to pool for kids, but very simple brekf
So far ok since this place is quite near to pontian town
於 2018 年 2 月住了 1 晚

4/10 欠佳

Tan Siew Keng

不滿：整潔度、職員與服務和住宿狀況
於 2018 年 1 月住了 1 晚

6/10 一般

Nor Hanani

讚好：職員與服務
於 2018 年 1 月住了 1 晚

8/10 不錯

Paul

讚好：整潔度
於 2017 年 12 月住了 1 晚

8/10 不錯

Maznah (Kuala Lumpur)

讚好：職員與服務
不滿：整潔度
Nice hotel with perfect lagoon for kids
Overall we have enjoyed our stay here. The staffs were friendly and helpful.
於 2017 年 12 月住了 1 晚

4/10 欠佳

Lee (Singapore)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Kukup Golf resort
Not a nice resort to stay - rather stay at jetty resort. Furniture in rooms are old & no water from kitchen tap. Outdoor lagoon pool was a total disappointment - look very nice from photo but actually was more like a kiddy pool. Breakfast - only Beehoon, bread, ham & eggs. Cafe is full of flies - very irritating experience.
於 2017 年 6 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Room was not clean
We thank you for the feedback and we will update our team accordingly.

6/10 一般

Mr. Foo

讚好：職員與服務
Lousy breakfast n Boring place to stay!
Living hall has no aircond! Only ceiling fan! Breakfast was very bad! No eggs for breakfast . No juice n milk n flies every where! Boring place to stay!
Dear Mr. Foo, Thank you for your feedback. We are disappointed to hear you bad experience with our resort and we offer our sincere apologies . This isn't the kind of experience we want our customer to have and we would like investigate this issue further. Please email us at info@kukupgolfresort.com so that we can discuss how to fix this issue. Thank You Best Regard Kukup Golf Resort.