Kumano Spa Hotel

"This property is due for an update or at least a deep clean. Torn and stained wallpaper and window covering, worn out carpet and wood floors, sticky hangers, the basket for bath items with literal dirt in it. The level of cleanliness and amenities fall below expectations for a Japanese hotel. Not a place where I would want to walk barefoot in the room. And housekeeping only every 3 days if you stay longer than 1 night. On the other hand, the location is excellent and the bathroom and toilet are nice. "

"Fantastic location"

"Lovely hotel. Breakfast expensive. Pool use expensive. Location perfect. Convenience store onsite helpful."

"Exactly as advertised, completely adequate for our needs. Location cannot be beat, it’s attached to the Hiroshima station where all the trains, buses and trams leave from. "

"Unfortunately the worst place we've stayed in Japan, the walls where paper thin, which didn't stop our neighbours being noisey and energetic... For 30 seconds or so. The bigger problem was our room was right next to the lifts so we could hear them rushing up and down all night and could hear every conversation happening in the hallway very clearly. The building itself is very dated the bathroom looks like it came out of a 1980's caravan. The staff were nice enough and we can't really fault them, but we stayed at the Mitsui garden hotel PREMIER in Kyoto a week before and the staff there went above and beyond so the contrast was quite stark. I'd say this is a step below your average premier inn, so it's hard to recommend. Location on the other hand was fantastic so if you want a cheap place to stay after heavy night of drinking it's passable but if you want a decent hotel, like all of the others we have visited in Japan, I can't recommend this one. "

"Staff is excellent "