鈞丹斯酒店 | 熱門鈞丹斯住宿限時優惠每晚可低至 HK$148

「This hotel is horribly run. I reserved 2 nights on Expedia only to get there and the hotel staff to tell me they had no record of my booking. The room had not been cleaned or readied for guests because they were not expecting a guest. I had to call the owner who supposedly lives in Austria, made an international call for that and he was very dismissive of the situation and offered no help. One of the managers actually told me that they were not listed on Expedia and someone else must have...

「First staff were great, especially Edmond! Very good stay…pool was a little rough but that didn’t take away from the experience! Thank you!」

「Very clean, quiet and comfortable place. Everything about them is excellent」

「It’s a nice place but the owner needs to talk to the cleaners and the people at the reception. My room wasn’t clean and trash wasn’t for two days. You call the reception for so many times and no one will answer you only for you to walk up there and you will see the workers on their phone. The waitress at the restaurant are very friendly and good.」

「Everything was going well until I had an issue at the restaurant. After I paid for my meal, the staff returned without my full change and said they didn’t have any. This kind of situation is far too common and often feels like a deliberate way of shortchanging customers. I wasn’t pleased, and I made it clear that I would have gladly tipped more than the amount withheld. Service providers can and should do better. Customers shouldn’t have to ask for their exact change, no matter how small」

「You actually get what you paid for. I was looking for affordable lodging for six nights and it didn’t meet my expectations. The environment is clean and the staff wonderful. The amenities were bad. Kept changing WiFi password every day . There were no outlet in the bathroom and the bed sheets and covers were extremely bad. The breakfast was policed by staff and served in a minimal quantity.」

「There was no water pressure and very little hot water. The breakfast was good. They made what you wanted and what you liked to eat.」

「It was a nice stay, the staff were friendly. The rooms are quality, I'll highly recommend. 」

「Great staff. Nice hotel」

「Poor arrangements. How can breakfast start at almost 9am????」

「It wasn’t terrible, but the hotel is a bit far from the city center. The staff were attentive and well-intentioned. However, the breakfast was very poor. For six days, we kept eating omelet and bread. There were no slippers, tea, or coffee in the rooms—only a kettle. I honestly don’t understand what the kettle is for without tea or coffee. There was no shampoo in the bathroom either. The worst part was the constant noise coming from the water pump in the garden, which disturbed us all the time....

「Loved the decor and ease of eating on site. Restaurant staff was helpful. I would definitely recommend to my friends.」