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"Staff great, clean rooms great location near everything."

"One night was definitely not enough! Clean room, great amenities, a wide variety of delicious buffet options, and three relaxing hot springs. I did notice a comment about one of the baths, which I understand, but the water quality was still excellent and very soothing. Special thanks to Mr. Kakumoto for his friendliness and exceptional service truly went above and beyond!! I'll definitely stay here again when I'm back in town. "

" Very convenient!"

"Friendly staff, clean room, nice view "

"The view of the slopes was fantastic. The room was adequately spacious. We love that each room had lockers for our ski gear. Of course, the best part of this hotel is that you can just walk out of the hotel straight to the ski lifts. Outside of skiing, it's convenient that we can just walk around the massive building complex to shop or eat. "

"Staff was friendly and polite, the morning buffet was stunning."

"Very clean and great service! The whole place is bean-themed which is very cute. Every part of the welcome snack and breakfasts had some kind of bean. They also have very nice free homemade drinks. Your room also has a chocolate bean snack which is really yummy! There’s a private toilet (no bath) and sink in your room, with plenty of private baths available on the first floor. Love that the bath water is sourced from Yubatake - very silky. Bath amenities and toiletries were also amazing, and you can wear the provided yukata (limited sizing) out around town. So you can actually pack fewer clothes for your trip!"

"Excellent weekend get away"

"This was by far my greatest stay so far in japan. Amazing food, amazing building, amazing onsen! But westerners be wary, you will need to sacrifice some of your typical understanding of amenitys, theres no showers in the rooms, and very little english is spoken in this whole town. That being said i cant rate it less than 5 stars! If you come to this hotel, be prepared to eat (amazing) foods you never thought youd try, and immerse youself in the japanese culture. If you do not want to immerse yourself, this may not be the place for you."