Livemax Kusatsu hotels

"A wonderful hotel. I wish we had stayed at this chain throughout other stops on our trip. The onsen, free laundry, and food contribute to the overall genuine experience."

"The room was lovely and comfortable. Very clean. Great location. "

"We found many hairs on the bed Except that everything was great"

"It was a solid hotel, beds and pillows are too firm for my liking "

"The breakfast was awesome! The staff gave us a better room after we informed them that the A/C is a bit noisy."

"Did not try any meals here. Staff were great. Rooms were clean and comfortable. Wish they had more washing machines. Loved the complimentary drinks. Great location for access to Kyoto station."

"The place is very very clean. There is someone cleaning everyday. They also have a hot bath area where you can go and relax. If you love the sauna or hot tub you will love this. The breakfast was awesome, they had pastrami duck and steam duck dumplings. Staff are very friendly and quick to help. I am from New York I am use to the Hilton and this place beats the Hilton in every aspect of the hospitality industry. If I am ever in Japan or anywhere I will be sure to seek this Hotel out. I forgot to mention I stayed at 2 of them 1 in Tokyo and the other in Kyoto and I had the same experience at both. Great Hotel with great people."

"Not great service , the staff was unhelpful. Good location and clean."

"Great location, plenty of amenities close by (e.i mall, restaurants and the Kyoto station. "