搜尋草津町宮殿

"早餐非常美味，尤其是當日現烤的麵包和味噌湯。但連住8天還是有點膩，希望可以再多一點變化。 房間雖然舊，但很乾淨，打掃人員很親切負責。"

"房間洗手間水龍頭有污漬，被太厚，如果有厚薄不同的被子選擇較佳。前台員工很友善"

"The size of the Hotel is relatively bigger than other Onsen hotels in Japan. Clean and Tidy."

"很好"

"Average services, I rate both good and bad. Good is the inclusive meals (optional during booking), I was given a lot of quality food in a presentable traditional Japanese setting, but bad is that my booking includes 2 adults and 1 kid, the hotel told me I needed to pay extra for my kids staying (I had no choice so I paid) and tried to charge me other items like extra bed, extra meal for my kid (I rejected these). I hate how the hotel manage bookings and dishonesty as I had already paid my booking for 3 members in full but then got charged extra when I arrived without any email communication before I check-in, other major problem to the overall experience is that most of the staffs speak broken English and even not understand, I find it very difficult to communicate, also both indoor and outdoor onsen water is all dirty, the outdoor onsen water is not even hot."

"有台灣員工,語言非常方便"

"讓我有個美滿旅程，完成一個雪景下的露天溫泉"

"交通有点不方便 员工英文水平较低。但是这些都不影响我再来的心情"

"客房寬敞，整潔，位置可以由JR長野站商場直達，十分方便。鄰近商場營業到晚上8時。"