室外泳池;泳池傘、躺椅

伊思坦納拉瑪大酒店 (CHSE 認證)的評價

4 out of 5

評價

8.0

很好

10 分評分,優異;938 則評價中有 311 則" "
8 分評分,不錯;938 則評價中有 376 則" "
6 分評分,一般;938 則評價中有 178 則" "
4 分評分,欠佳;938 則評價中有 39 則" "
2 分評分,很差;938 則評價中有 34 則" "

7.8/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

7.2/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Wing Tsun

於 2023 年 4 月住了 1 晚
Grand Istana Rama Hotel 於 2023年4月17日的回應
Dear Mr/Mrs. Wing Tsun, Warmest Greetings from Endlessly Happening Hotel!Thank you for choosing to stay with us and taking your valuable time to review us.We are delighted to hear that you enjoyed your time with us and appreciate our great service that very helpful. There is nothing more encouraging and rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again, thank you for your recent stay. All of us at Grand Istana Rama Hotel Kuta Bali is eagerly looking forward to welcoming you back soon.

8/10 不錯

Vivian (Taiwan )

讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the pool!
於 2020 年 1 月住了 10 晚
Dewi Handayani 於 2020年7月8日的回應
Dear Ms. Vivian, Thank you for sharing this wonderful review regarding your stay experience with us at Grand Istana Rama Hotel. We are so delighted to hear that you enjoyed the stay. Your generous comments about our hotel and staff are very much appreciated. It’s always great to hear about such positive feedback and guest satisfaction, it’s truly what we strive for. We look forward to be of your service again in your next visit.

8/10 不錯

Peng (Taiwan)

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Beside Kuta beach, close to the airport and have a good swimming pool.
於 2019 年 5 月住了 9 晚
komang 於 2019年5月27日的回應
Thank you for taking time to share us your generous review. It is our pleasure to know that you enjoy our strategic location : Kuta beach only across the road from the hotel, close to Bali airport and near big shopping mall. Also glad to hear that you enjoy our swimming pool.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
need to upgrade for good room , air conditioner not working
於 2019 年 3 月住了 5 晚
Eka Arifudin -Front Office Manager 於 2019年3月18日的回應
DearValued Guest, Thank you for taking time to share your review. We're glad to inform you that we're now doing refurbishment and renovation to all hotel facilities and guest rooms progressively, building to building. However, please apologize for your inconvenience about the aircon. Thank you for your constructive review. Your valuable feedback has been addressed to our Chief of Engineering for his department concern. We're lokking forward to serve you better in your next event in Kuta, Bali. Have an awesome day!

6/10 一般

tat fai

不滿:整潔度和住宿狀況
非常舊的酒店,厠所洗手的地方不去水,洗澡的地方水流超慢 應該是很久無人入住 所以水渠很臭 床單應是白色 但是眼看是灰色的 完全不是4星酒店的地方 我住了超過一百間的酒店 最多只可有2星 唯一就是大堂和行李部的員工很好
於 2018 年 5 月住了 1 晚
Eka Arifuddin - Front Office Manager 於 2018年6月4日的回應
亲爱的达辉, 感谢您花时间给我们写评论。 对于我们未来改善服务非常有价值。 您的反馈意见已发送给相关部门,并受到我们管理层的重视。 我们也很高兴地通知您,我们正在逐步对客人的房间进行翻新。 不过,请在您与我们在一起的过程中带来不便,敬请谅解。 我们期待着第二次机会为您下次访问巴厘岛库塔提供更好的体验。

8/10 不錯

TIEN LUNG (Taiwan)

讚好:職員與服務
對面就是庫塔海灘 吃早餐可以一邊吃一邊看海灘
飯店的設施比較舊一些 自助早餐還不錯 網路比較慢 地點很好 隔壁就是最新開的百貨賣場 如果要做烏龜巴士 直接在哪裡搭車非常方便
於 2018 年 2 月住了 1 晚
Eka-Front Office Manager 於 2018年3月12日的回應
亲爱的田隆, 感谢您的反馈,对我们来说,提高我们的服务以满足我们客人的期望是非常有价值的。 我们也很高兴地通知您,我们正在逐步对所有客房和酒店设施进行翻新。 我们希望你喜欢你和我们在一起。 我们期待着欢迎您回到下次访问巴厘岛库塔。 保重!

8/10 不錯

YenHsin

讚好:整潔度和職員與服務
便宜離鬧區近
房間本身還不錯 二樓沒有電梯 但行李有服務生幫忙提上去 飯店本身老舊 門不好開 晚上餐廳的音樂太大聲 在房間都聽得到

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

shuiwai (hongkong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very good

8/10 不錯

Kwok wah

讚好:整潔度和職員與服務

8/10 不錯

Sean McNally (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
More than what was expected
First of all, a warm welcome was given by the hotel which was really nice especially after a long ride. The hotel provides a great variety of activities with a helpful tour desk manager so there's literally nothing to worry about regarding trip planning. The location was excellent especially for surfers since the hotel is located right across the main beach break of kuta. Other than some minor issues about the room's cleanliness, the hotel is frankly a good place to stay in Bali.

8/10 不錯

王先生 (hong kong)

讚好:整潔度和職員與服務
ok 的酒店
酒店位置可以,去海灘方便,服務好,但設施太舊了,花灑冇力及出水不好,但整體還可以。

10/10 優異

ldswait

讚好:整潔度和職員與服務
超值的选择
真是应了好吃不贵,经济实惠的那句老话。给一个全五分没得说,但是标准间的床真的小,双人床的房间没给我们换,前台的叫车服务很坑爹,位置出门就是海滩,逛街走得有点远,不过还好。

8/10 不錯

Puji (Pahoa)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Definitely recommended
於 2024 年 4 月住了 7 晚
Management 於 2024年5月4日的回應
Dear Ms. Puji Hastutik, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 優異

Alexandra

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff and so friendly and housekeeping are excellent. The food at the resturants is delicious and fast to be served even on a busy night. Its close to Beachwalk and other stores and the convienence of a supermarket all on your doorstep. I worked my way through the cocktail menu poolside and enjoyed them all, I wouldnt stay anywhere else...I,love walking through the grounds at night, beautifully lit, safe and quite. This hotel really is a hidden gem in the heart if Kuta.
於 2024 年 4 月住了 4 晚
Management 於 2024年5月4日的回應
Dear Ms. Alexandra Fleming, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 優異

Shawn (Round Rock)

不滿:住宿狀況
於 2024 年 4 月住了 1 晚
Management 於 2024年4月30日的回應
Dear Mr. Shawn Mccown, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 優異

Chanwit (Bangkapi)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Good service, best location near Beachwalk Mall and Kuta beach, best breakfast and dinner, cleanest room, and I’m happier to stay here.
於 2024 年 4 月住了 5 晚
Management 於 2024年4月29日的回應
Dear Mr/Ms. Chanwit Ketthet, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 優異

Stephanie Nur

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always our go to hotel, the staff are so friendly and always remember us. They go above and beyond, it is why we always come back. Please consider staying here if you havent before
於 2024 年 4 月住了 7 晚
Management 於 2024年4月25日的回應
Dear Ms. Stephanie Nur, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

6/10 一般

Sofia

伴侶同遊
讚好:職員與服務
The hotel was not clean at all! Showers had mould and had several insects in the room including a cockroach in the shower. Although the place wasn’t the nicest stay the staff went above and beyond. They even gave my partner a cute birthday cake during the evening. Other than that you get what you paid for I guess.
於 2024 年 3 月住了 13 晚
Management 於 2024年4月11日的回應
Dear Ms. Sofia Nyeverecz,Warmest Greetings from Endlessly Happening Hotel!We sincerely apologize for the inconveniences you experienced during your stay at our hotel. Your feedback is essential for us to identify areas that require improvement, and we regret that we fell short of your expectations.We would like to inform you that for the birthday cake, we provide for free for the guest who celebrate their birthday during stay with us.Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future.Best regards,Grand Istana Rama Hotel

10/10 優異

sohei

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
プールも程よい大きさで静かでGood 朝食はバイキングでしっかり食べられる スタッフも笑顔で気持ちいい
於 2024 年 4 月住了 2 晚
Management 於 2024年4月9日的回應
Dear Mr/Ms. Sohei Kojima, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 不錯

masahiro

於 2024 年 3 月住了 11 晚
Management 於 2024年4月2日的回應
Dear Masahiro San, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 優異

NAOMI

讚好:整潔度、職員與服務、設施服務和住宿狀況
とても素敵なスタッフの方たちに元気をいっぱいもらえました。 また行きたいと思える楽しい旅になりました。 心より感謝いたします。
於 2024 年 3 月住了 12 晚
Management 於 2024年3月27日的回應
Dear Naomi San, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 不錯

yasunobu

讚好:整潔度、職員與服務和住宿狀況
Management 於 2024年3月27日的回應
Dear Yasunobu San, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 優異

janine carol

於 2024 年 3 月住了 5 晚
Management 於 2024年4月15日的回應
Dear Ms. Janine Carol, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 優異

David

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing hotel, staff so friendly and the rooms were everything we wanted. Would stay here again
於 2024 年 3 月住了 5 晚
Management 於 2024年3月27日的回應
Dear Mr. David, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

2/10 很差

Nabil

多人同遊
不滿:職員與服務和住宿狀況
Hardly 2 stars staff
於 2024 年 3 月住了 7 晚
Management 於 2024年3月18日的回應
Dear Ms. Nabil Nammour,Warmest Greetings from Endlessly Happening Hotel!We appreciate your feedback and want to extend our sincerest apologies for the less-than-satisfactory experience you had during your stay. Your feedback is essential to us, as it helps us make necessary improvements to better serve our guests.We take your comments seriously, and we would like to learn more about the specific issues that informed to your rating of "hardly 2 stars staff." If would be fair, if you mention more details about your experience what is wrong in specific ways, it will assist us in identifying the areas that require attention and improvement.Thank you for your valuable input, We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,Grand Istana Rama Hotel

8/10 不錯

warren

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Management 於 2024年3月4日的回應
Dear Mr. Warren Isaacs, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

6/10 一般

Thandar

家人同遊, 多人同遊
讚好:整潔度
Near to Kuta beach. Safe and quiet. Convenient for food and everything. But don’t expect anything free/ cheap from this hotel. Overall fair enough for “Average” rating.
於 2024 年 2 月住了 4 晚
Management 於 2024年3月1日的回應
Dear Mr. Tandar Win,Warmest Greetings from Endlessly Happening Hotel!Thank you for your stay with us, we are glad that you are satisfied with our awesome location which is located exactly close to the beach, safe, quite and convenient for food and anything.We also do apologize for the inconveniences you experienced during your stay. Your feedback is essential for us to identify areas that require improvement, and we regret that we fell short of your expectations.Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future.Best regards,Grand Istana Rama Hotel

10/10 優異

HITOMI

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
スタッフの方々が皆笑顔で親切でした。 お風呂のシャワーの水の臭いが気になりましたが、 それ以外は非常に満足です。 また利用させていただきたいと思います。
於 2024 年 2 月住了 4 晚
Management 於 2024年2月27日的回應
Dear Mr/Ms. Hitomi Arawaka, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. We are very sorry for your concern about the smell of the water in the shower. We will investigate with our maintenance team.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 優異

Masanori

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Facing the courtyard, it is relaxing. You can hear animals. You can meet them. The staff is very friendly. The food is delicious. The pool is nice. All of these things are within easy reach, so it is very user-friendly.
於 2024 年 2 月住了 6 晚
Management 於 2024年2月26日的回應
Dear Mr/Ms. Masanori Hashimoto,Warmest Greetings from Endlessly Happening Hotel!We are delighted to receive your kind feedback and appreciate your taking the time to share your positive experiences with us. It brings us very happy to know that you have been a returning guest and have noticed our effort that we have made, both in the hotel and the restaurant. It is fantastic to hear that you enjoy the proximity to Beachwalk and the tranquility of our surroundings. Your continued support means a great deal to us, and we look forward to welcoming you back for many more stays in the future. Once again, thank you for choosing Grand Istana Rama Hotel, and we can not wait to have you with us again soon. Best regards, Grand Istana Rama Hotel

10/10 優異

Reona

多人同遊
讚好:職員與服務和設施服務
立地、設備、顧客対応、朝食バイキングに対しコスパが良いと感じた。
於 2024 年 2 月住了 3 晚
Management 於 2024年2月26日的回應
Dear Mr/Ms. Reona Suzuki, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 優異

Dayne

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Have stayed many times in the past the hotel has been ungraded and restaurant upgraded ,very well kept and maintained so quiet and close to beachwalk ,if you want a easy night you can go to the 69 bar and watch the bands play .
於 2024 年 2 月住了 11 晚
Management 於 2024年2月24日的回應
Dear Mr. Dayne Mcnair,Warmest Greetings from Endlessly Happening Hotel!We are delighted to receive your kind feedback and appreciate your taking the time to share your positive experiences with us. It brings us very happy to know that you have been a returning guest and have noticed our effort that we have made, both in the hotel and the restaurant.It is fantastic to hear that you enjoy the proximity to Beachwalk and the tranquility of our surroundings. We are also pleased that you have found the 69 bar to be an enjoyable spot for a relaxed evening, taking in the live music.Your continued support means a great deal to us, and we look forward to welcoming you back for many more stays in the future. Once again, thank you for choosing Grand Istana Rama Hotel, and we can not wait to have you with us again soon.Best regards,Grand Istana Rama Hotel

6/10 一般

Stevie

讚好:整潔度、職員與服務和設施服務
The property is in the heart of Kuta, next to the beach. It needs renovations done very old style, lacked luxuries available in modern hotels. Yet the co was very high. I fococ
於 2024 年 2 月住了 8 晚
Management 於 2024年2月19日的回應
Dear Mr. Stevie Singh,Thank you for staying at Grand Istana Rama Hotel and give appreciation about hotel location that is in the heart of Kuta, next to the beach.We would like to inform you that some renovation are going on, we were glad that our guests were appreciated the development, we try to improve our facilities to exceed the guests comfortable, so our hotel is still becoming customers choice right now.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,Grand Istana Rama Hotel

10/10 優異

LIANG WONG

多人同遊
讚好:設施服務
Great service, Great involvement, Nearby BeachWalk, Clean . 💯 Recommend to this hotel.
於 2024 年 2 月住了 4 晚
Management 於 2024年2月17日的回應
Dear Mr. Ling Wong Kooi, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 優異

Teruaki

於 2024 年 2 月住了 4 晚
Management 於 2024年3月21日的回應
Dear Mr. Teruaki Kageyama, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 不錯

Narinder

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel very well located
於 2024 年 2 月住了 1 晚
Management 於 2024年2月7日的回應
Dear Mr / Ms. Narinder Chana,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are satisfied with our awesome location which is located exactly close to the beach and we have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 優異

eral

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Facility is getting kind of old. The lights in the rooms are too bright. They need better lights in the room or some additional better light.
於 2024 年 1 月住了 4 晚
Management 於 2024年2月2日的回應
Dear Mr/Mrs. Eral Akkurt,Warmest Greetings from Endlessly Happening Hotel!Thank you for taking the time to share your recent experience, and we truly appreciate your valuable feedback.We're grateful for your honest feedback about our facilities, and we want to assure you that we take your comments seriously. Your mention of the lights being too bright in the rooms is insightful, and we understand the importance of creating a comfortable and welcoming ambiance for our guests.Rest assured, we are actively reviewing the lighting situation in our rooms to identify areas for improvement. Your suggestions are valuable, and we will explore options for better lighting.Your satisfaction is important to us, and we want to ensure that your future stays with us are nothing short of exceptional.Thank you once again for your feedback, and we look forward to the opportunity to welcome you back for an improved and enjoyable stay.Best regards,Grand Istana Rama Hotel

10/10 優異

Takashi

於 2024 年 1 月住了 6 晚
Management 於 2024年3月21日的回應
Dear Mr. Takashi Ito, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 優異

Fumitaka

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
クタビーチ前で立地できにとても良い。 一方、目の前の道路が隣のショッピングセンターのせいで常に渋滞してる。
於 2024 年 1 月住了 6 晚
Management 於 2024年2月2日的回應
Dear Fumitaka San,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

6/10 一般

YUKI

Management 於 2024年2月2日的回應
Dear Mr/Ms.Yuki Fukuzawa,Warmest Greetings from Endlessly Happening Hotel!We sincerely appreciate you taking the time to share your recent experience, and we are delighted to hear that you rated us with a positive score of 3.Your feedback is invaluable, and it serves as a motivating factor for our team to continue delivering excellent service. We are pleased that you had an overall positive stay with us.If you have any additional comments or specific suggestions on how we can further enhance our services, please feel free to share. We value your input and look forward to the possibility of welcoming you back for another great experience.Thank you once again for choosing our hotel.Best regards,Grand Istana Rama Hotel

8/10 不錯

Beat

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay was very pleasant with very friendly staff. We are very happy with our stay and the amount spent. The hotel is only separated from the public beach by a one way street. We did a tour to Ubud, offered by the hotel, and this was a great outing! There is only one thing that could be improved: the knifes in the restaurant are totally useless!
於 2024 年 1 月住了 4 晚
Management 於 2024年2月2日的回應
Dear Mr/Ms. Beat,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 不錯

ATSUSHI

家人同遊
讚好:職員與服務和設施服務
近くにはビーチウォークショッピングセンターがあり、ご飯やスーパーのお買い物両替等なんでも揃っており不便しません。 ただ前の道は一方通行で…ビーチウォークがオープンするといつでも混んでいて中々ホテルに辿り着かないのは難点です。 ビーチも目の前なのでサーフィンするも良し、海を眺めるもよし散歩するのも良しの環境です。 ホテルは可もなく不可もなくとゆう印象で 清潔ではありますが古さは感じました。 シャワーの弱さなど多少気になる点はありますがプールも快適でトータル満足です!!
於 2024 年 1 月住了 3 晚
Management 於 2024年2月2日的回應
Dear Atsushi San,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 優異

GUMIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
대만족
기대안하고 예약했는데 너무 좋았음. 바로 앞이 해변이고. 식당도 있고. 방이 각각 떨어져 있어서 진짜 휴가온 느낌이 들었음. 호텔안에 엄청난 크기의 나무가 있으니까 한번 보시길..
於 2024 年 1 月住了 1 晚
Management 於 2024年2月2日的回應
Dear Mr/Mrs. Gumin,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 優異

Brian

讚好:整潔度、職員與服務和住宿狀況
Excellent stay in Akita but quiet and safe location with all amenities
於 2023 年 12 月住了 6 晚
Management 於 2024年2月2日的回應
Dear Mr. Brian,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 不錯

David

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were great, loved the pool and swim up bar.
於 2023 年 12 月住了 7 晚
Management 於 2024年1月10日的回應
Dear Mr. David,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 優異

Paul (BURSWOOD)

於 2024 年 1 月住了 6 晚
Management 於 2024年2月2日的回應
Dear Mr. Paul,Warmest Greetings from Endlessly Happening Hotel!Thank you so much for taking the time to leave us a 5-star review on Google! We are delighted to hear that you had a great experience during your stay with us.It means a lot to us that you found our hotel to be comfortable and enjoyable. We are glad that our team was able to provide you with excellent service and that you found our amenities to be up to your standards.We appreciate your kind words and look forward to welcoming you back in the future.Best regards,Grand Istana Rama Hotel

8/10 不錯

Chloe Jasmine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay, just found pricing for food and drinks to be quite high. Cocktail menu is average, the range is much and they are all very citrus based. In saying that the espresso martini from 69 Bar is one of the best I’ve ever had ! Breakfast buffet was ok but not fantastic. Staff are lovely and helpful And rooms are as described. Pool is quite warm which was a little bit of a bummer as the temperature difference between outside the water and in were next to nothing and in the Bali heat you want the relief of jumping in a cool pool. Location was great for the waterfront shopping centre and poppies lane 2 only a 2 minute walk down the road. Overall a good experience.
於 2023 年 12 月住了 7 晚
Management 於 2024年1月10日的回應
Dear Ms. Chloe Jasmine,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 不錯

Ravi shankar

家人同遊
Trees, quick service , hospitality & both hotels which serve food in front Area The hotel staff showed the custom needs of various types of cuisine etc IF we visit Bali again we certainly prefer GRAND ISTANA RAMA HOTEL THANKS & REGARDS
於 2024 年 1 月住了 2 晚
Management 於 2024年2月2日的回應
Dear Mr. Ravi Shankar,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 不錯

Takashi

讚好:職員與服務
ゲートを出て道を1本渡ったらビーチで、クタのビーチエリアのど真ん中ととても便利ですが、トラフィックに関しては夕方以降とても問題有りなロケーションです。
於 2023 年 12 月住了 8 晚
Management 於 2024年2月2日的回應
Dear Mr. Takashi,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel