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庫塔海濱酒店 (CHSE 認證)的評價

3 out of 5
庫塔海濱酒店 (CHSE 認證)
Jalan Pantai Kuta, Banjar Pande Mas, Kuta, Bali

評價

6.6
10 分評分，優異；235 則評價中有 37 則" "
8 分評分，不錯；235 則評價中有 69 則" "
6 分評分，一般；235 則評價中有 64 則" "
4 分評分，欠佳；235 則評價中有 41 則" "
2 分評分，很差；235 則評價中有 24 則" "

6.8/10 

整潔度

7.2/10 

職員與服務

6.0/10 

設施服務

6.4/10 

住宿狀況

6.8/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚

6/10 一般

Desmond (Hong Kong)

讚好：職員與服務
不滿：住宿狀況和客房舒適度
Convenient location
Kuta beach is just right outside of the hotel, shopping malls and flee market is just around the corner. However, was given a basement room that has no window is a disappointment, washroom condition is not ideal. I would say its a bit over-priced compared to the other hotel i stayed in on the same road just 1 block down.
於 2018 年 4 月住了 1 晚

10/10 優異

JEI E (台灣)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點非常好
地點非常好，頂樓可以看到海灘，天氣好可以看夕陽，不過房間全部在地下室。

8/10 不錯

JEI E (台灣)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點非常好
飯店就在Kuta beach旁,頂樓的餐廳可以看夕陽,游泳池很小,但是很漂亮,飯店服務人員都很好,消費也不高,走路就可以到Beach Walk Shopping Mall,非常方便的地點.房間是全部在地下室,除了無法知道外面天氣狀況,住起來倒是挺舒適的.

8/10 不錯

QINGLIAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
没窗，为何不明说
就在海滩边，繁华，正规酒店化管理，服务人员素质高；卫浴简陋，隔音差，亚裔客人嗓门大，动静也大，俗称素质差，早睡不可能。

4/10 欠佳

Halle

讚好：職員與服務
不滿：整潔度和住宿狀況
My room wasn’t very nice was gross
於 2024 年 2 月住了 1 晚

6/10 一般

MIKAEL

於 2024 年 2 月住了 2 晚

8/10 不錯

byoung ho

讚好：職員與服務、設施服務和住宿狀況
The hotel was generally good, but it was not cool, even though it was caused by a lack of refrigerant gas in the air conditioner. It was regrettable that there were a few cockroaches in the room, and the humidity was high. In addition, the indoor air was cloudy because the ventilation facilities were not working well. But the working staff are all friendly, safe and affordable
於 2024 年 1 月住了 6 晚

6/10 一般

Paul Velandia

家人同遊
讚好：職員與服務
Busy location but central in Kuta. First gave room in basement (LG) with no window. We didn’t notice as it was 2am. I saw front desk in morning and they switched us to better room with a proper window. We paid for Deluxe room too. Ensure you don’t get LG room when check in. Fair hotel. Mercury seems much nicer next door for not much more. Good spa below.
於 2023 年 12 月住了 5 晚

6/10 一般

mayumi

伴侶同遊
讚好：整潔度、職員與服務和設施服務
窓が開かない、ベランダがなかったので次はないかな。ビーチの目の前で立地はとても良い。 朝食は種類が豊富で食べ応えがありました。
於 2023 年 11 月住了 7 晚

4/10 欠佳

Carlos

不滿：住宿狀況
The rooms are very sad
於 2023 年 12 月住了 1 晚

2/10 很差

Jun

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚

6/10 一般

april

Noise but good location.
When we checked in she tried to give us the one bed instead of the 2 twin beds that I booked. Not cool. eventually she gave us the 2 twin beds that I booked. You can hear all the talking/ snoring beside your room and all the noise outside your door. also It will be nice if they can clean under the bed, because they are dirty when we checked in. But the hotel is in the good location. friendly staffs.
於 2023 年 9 月住了 7 晚

6/10 一般

Luca

伴侶同遊
不滿：整潔度和住宿狀況
Struttura bella ma un po' fatasciente, pulizia veramente scarsa, abbiamo dovuto chiamare una volta perchè si sono dimenticati la carat igienica, la seconda volta si sono dimenticati le salviette (una per persona)
於 2023 年 8 月住了 2 晚

8/10 不錯

YASH (Tacoma)

於 2023 年 5 月住了 6 晚

2/10 很差

MASATO

不滿：整潔度、職員與服務和住宿狀況
really dirty smells but. sorry... this is what i felt.
於 2023 年 6 月住了 3 晚

10/10 優異

Hunter

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the service and, a nice view from the rooftop
於 2023 年 3 月住了 3 晚

2/10 很差

TOMOYO

於 2022 年 11 月住了 1 晚

6/10 一般

deepak

於 2022 年 8 月住了 6 晚

8/10 不錯

真實旅客

讚好：職員與服務和住宿狀況
cation
Comfortable and centrally located
於 2020 年 3 月住了 3 晚

2/10 很差

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
Horrible
Horrible asked for extra towels that wasn't allowed asked for a small hand towel or washer no they dont have them no milk for the tea and coffee that was supplied the ceiling looked like it was going to fall in on us and the air con wasnt the best
Had to look up at that every night photos bit hard to see but the whole ceiling was like that and as for the breakfast it was cold every morning and the juice was hot, but the staff are lovely
Dirty
於 2020 年 2 月住了 7 晚

10/10 優異

Kohei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
バリ弾丸旅行
屋上テラスからの夕陽が綺麗でした！ 朝食ビュッフェも良かったです^_^ オムレツ焼いてもらいました。
テラスラウンジから
朝食ビュッフェ
朝食
テラスラウンジからの夕陽
於 2020 年 2 月住了 1 晚

8/10 不錯

真實旅客

讚好：職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 5 晚

4/10 欠佳

真實旅客

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
No window!! Bed dirty, bathroom dirty, no soap provided. Anyome could open the safe. Door didnt lock on room
於 2020 年 1 月住了 2 晚

6/10 一般

DEAN (MELBOURNE AUSTRALIA)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
THE LOCATION WAS GREAT, LOVED THE ROOF TOP POOL. I DID NOT LIKE NOT HAVING A WINDOW IN THE ROOM, I ALSO DID NOT LIKE THE BATHROOM IN THE ROOM
於 2019 年 12 月住了 7 晚

6/10 一般

Karma

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Check in was smooth and had early check in too. Service is average but they don’t provide extra towels if you are staying for a night only. You have to pay extra for that(this is very strange)
於 2020 年 1 月住了 1 晚

2/10 很差

Dwane (KSA)

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
old nasty the rooms was nasty and it was not clean!
於 2019 年 12 月住了 2 晚

2/10 很差

真實旅客

不滿：設施服務和住宿狀況
部屋が一番奥で最悪。
於 2019 年 12 月住了 2 晚

6/10 一般

Petr

家人同遊
讚好：整潔度
於 2019 年 12 月住了 1 晚

4/10 欠佳

真實旅客

於 2019 年 12 月住了 3 晚

4/10 欠佳

Maak (America)

親子同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
So firstly, when I first booked this place, I booked it under the pretense that there was a balcony and/or window in the rooms, as stated on the website and booking. But when I arrive, there is no window or balcony because the floors above were bought out by another company. Why state that there is an option for balcony and window? And I hope people are not being charged extra for a balcony and/or window price when there isn’t one. What they had was a fake window and no ventilation other than the AC. It smelled like a wet shower and mildew. With no natural airflow in these rooms, mold can grow and it smelled exactly like that. On top of the pounds of cleaning chemicals they use to try to cover up the smell. I also could not sleep in the bed for too long because it felt like I was itching the whole time. Perhaps bed bugs? I was so distraught about the room, I didn’t get to enjoy the rooftop pool and restaurant. Which is the only feature of this hotel. Although the breakfast was great. I will not deny that the staff were friendly and welcoming, but we are not paying to see the staff, we are paying to sleep. For the condition of this hotel, even though $47 per night is reasonable, it is still not worth $47 per night. $35 and under is a much better price for what you get here. I am sorry for the low rating, but I will never book this place again and I will not refer anyone to this hotel. So sorry. Again the staff are really nice people. And the food is great!
於 2019 年 11 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 4 晚

8/10 不錯

CYNTHIA

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2019 年 10 月住了 1 晚

2/10 很差

真實旅客

於 2019 年 10 月住了 6 晚

4/10 欠佳

真實旅客

伴侶同遊
讚好：整潔度
不滿：設施服務和住宿狀況
We have stayed at Kutabex hotel once before and it was good. This time the first day no TV, 2nd day TV was back on in the evening, but the Air Conditioning did not work, 3rd night Air Conditioning: could not change temperature and would not turn off, it was freezing. Buffet breakfast had very little for the Westerner. This time the only good thing was the view from the rooftop bar.
於 2019 年 10 月住了 4 晚

8/10 不錯

真實旅客

讚好：職員與服務
於 2019 年 9 月住了 6 晚

4/10 欠佳

Stephany

不滿：職員與服務和住宿狀況
Moldy
The hotel looks way better in pictures than in person, but for Bali it’s an okay hotel. My main issue is that the AC was leaking really bad and they sent a repair guy to fix it and he had to come back 3 times in the course of 2 days and it was never actually fixed. The water stayed on the ground and our room smelled musty.. there was definitely mold growing. They should’ve changed our rooms but didn’t.
於 2019 年 9 月住了 6 晚

4/10 欠佳

myunshik

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
시설노후와 샤워부스에서 하수구냄새가나서 제대로 씻지도 못했다
붙어잏는헤리티지호텔과 너무차이나는 호텔로 조식도 수영장도 객실에 소음이 심해서 다른방으로 옮겼는데도 헤리티지만큼 조몽하지 앐아서 수면의질이 많이 쩔어졌다
於 2019 年 9 月住了 4 晚

6/10 一般

841 (japan)

多人同遊
讚好：整潔度
ホテルに到着してカードキーをもらい部屋に入ろうと思いカードをタッチしても鍵が開かず、フロントの人に言って警備員さんや修理の人が来てくれたが結局壊れていて直らず、15分近く待たされたあげく違う部屋に通されました。どうせなら部屋のアップグレードぐらいしてくれてもいいのに、、、 部屋自体はわりと綺麗でした。屋上のプールと朝ごはん会場も綺麗でした。 が、部屋には小さなゴキブリさんが何匹か、私は平気なので現地のただの虫だと思って過ごしましたが苦手な方は辛いかも。 1番のマイナスポイントは、シャワーが水。 到着した日は夜中1時とかだったので最初から水でした。ほかの2日間は最初はお湯が出るのに浴び終わる頃には水。凍えながらシャワーを浴びました。 ホテルに併設されているスパのクオリティは普通でしたが、店員さんがとてもフレンドリーでおしゃべりしながらとても楽しい時間を過ごすことができました。
於 2019 年 9 月住了 3 晚

6/10 一般

真實旅客

多人同遊
Not exactly beach front is it and the damp gloomy rooms are all in the basement
於 2019 年 9 月住了 4 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務和住宿狀況
this hotel is nothing close to what is advertised while it is located in a central location the place is filled with mold and has a funky smell all thorough out the lobby and rooms. There is no ventilation and the rooms are dirty.
於 2019 年 8 月住了 5 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
I liked that it was central to everything in Kuta so you could walk to where you need to go. Circle k right next door and beach is literally right across the street. A little run down, just over age i assume. Breakfast was amazing one day & so so the next. I did like that they ate connected to another roof top hotel and you could enjoy their pool for a minimum beverage fee.
於 2019 年 8 月住了 2 晚

4/10 欠佳

真實旅客

伴侶同遊
不滿：職員與服務和住宿狀況
Les chambres sont aveugles : sensation d’etouffement, odeur d’humidité, pas de lumière naturelle ... horrible ! Le personnel ne fait pas d’effort pour se faire comprendre ou vous comprendre. Bien situé mais très décevant. Petit déjeuner bof malgré le choix
於 2019 年 8 月住了 2 晚

4/10 欠佳

真實旅客

家人同遊
讚好：整潔度
不滿：住宿狀況
The location of the hotel is perfect. But it’s noisy you hear the cleaners and tenants talking in the corridor also the loads of live music it’s not comfortable because of the sounds you cannot sleep well
於 2019 年 8 月住了 11 晚

4/10 欠佳

真實旅客

家人同遊, 多人同遊
不滿：設施服務和住宿狀況
No hot water in showers during our 8 night stay (2 rooms both with same issue). Pool area overlooked beach but not particularly inviting otherwise. Very basic rooms.
於 2019 年 8 月住了 8 晚

10/10 優異

hirotaka

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚

8/10 不錯

Penny (Darwin)

讚好：職員與服務
Liked the location. No hot water or hair dryer was annoying
於 2019 年 8 月住了 6 晚

6/10 一般

M28 (Sathorn)

讚好：職員與服務
不滿：設施服務和住宿狀況
Staffs at Front Desk were helpful, Room Service staff was really nice and kind, only room amenities were a bit disappointed but as 3 stars hotel and good location so that point I could accept. The main thing disappointed me is some staffs at the restaurant (Seven Bar) made me felt like they weren’t treated Asian and Western customers equally, I was the only one Asian girl there and other two tables around me weren’t Asian but the staffs were so friendly to them but not me, this point should be fixed as long as all customers paid for the hotel. At some point they were only inside of the restaurant, no one standby at the terrace, so it was a bit difficult to call staff asking for something.
於 2019 年 7 月住了 2 晚

2/10 很差

YURI

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
절대 가지마세요
지하에 객실이 있는 호텔은 처음입니다. 노후된건 말할 것도 없고 더럽기까지.. 이상한 벌레까지 기어다닙니다... 엑스트라베드 요청했다가 객실보고 깜짝놀라 취소했더니, 카드취소 안된다고 박박 우기기까지.. 제가 끝까지 우기니 또 해주네요 참네... 비치 바로 앞에 있어 위치는 너무 좋으나 객실은 제인생 최악이었습니다.
於 2019 年 7 月住了 2 晚

6/10 一般

真實旅客

家人同遊, 伴侶同遊
讚好：職員與服務和住宿狀況
The pool on the roof with the view of Kuta beach and the sunsets to die for was great. Breakfast was always good except the tea and coffee. Staff was always helpful and kind, will miss them for sure.
於 2019 年 7 月住了 7 晚