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雷吉安阿克瑪尼酒店 (CHSE 認證)的評價

4 out of 5
雷吉安阿克瑪尼酒店 (CHSE 認證)
Jalan Raya Legian No. 91, Kuta, Bali

評價

8.2

很好

10 分評分，優異；1000 則評價中有 390 則" "
8 分評分，不錯；1000 則評價中有 395 則" "
6 分評分，一般；1000 則評價中有 137 則" "
4 分評分，欠佳；1000 則評價中有 44 則" "
2 分評分，很差；1000 則評價中有 34 則" "

8.2/10 

整潔度

9.0/10 

職員與服務

7.8/10 

設施服務

7.8/10 

住宿狀況

7.2/10 

環保程度

評價

8/10 不錯

YING-CHUN

讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚

8/10 不錯

Tusung yu

讚好：整潔度和職員與服務
服務態度好
選擇泳池景觀但被安排角落的房間幾乎看不到泳池，陽台門鎖壞了，其餘的都不錯
於 2019 年 11 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
地点方便，飯店造景佷漂亮
於 2019 年 4 月住了 7 晚

4/10 欠佳

Henry

不滿：整潔度、住宿狀況和客房舒適度
大堂入口為斜路，帶行李住客會有危險，我入住的Delux pool access 房間不夠整潔，設備陳舊，毛巾發黃，燈光不足，個人清潔用品也沒有補充早餐也很一般。
於 2018 年 9 月住了 2 晚

10/10 優異

YI CIH

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 3 晚

8/10 不錯

Leung Tat

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
毛巾很舊都沒有更換, 房間收拾不認真, 而且服務很慢, 早餐有待改進 但住在這邊出行和換錢, 食的都很方便, 但比較塞車...

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient location
Located on the main road, quite convenient, though the hot water in the bathroom seems not very stable, and they always forgot to give me a new set of toothbrush when cleaning up.

8/10 不錯

Bianca (Taipei,Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
靠近大街，逛街吃喝按摩都很方便，離海灘也只要步行15分鐘。
房間的床很大，軟硬適中睡起來很舒適，但標準房型房間內沒有浴缸，比較遺憾。一樓的露天游泳池因為曬不太到太陽，所以水溫叫涼，但七樓樓頂的游泳池雖然水深較淺，但很適合躺著曬太陽，還附吧台可以盡情享受酒精以及食物。

8/10 不錯

CHUN CHE P.

讚好：整潔度、職員與服務和客房舒適度
that was a nice stay
i stayed 2 nights, and it was great. good location, you can walk to legian beach or kuta beach by walk. But the traffic was terrible, traffic jam all the time. i liked the roof pool swimming pool, that was great. And the breakfast was not expected, not good enough. FYI

10/10 優異

Pan (香港)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
性價比高
整體ok，住了一晚，沒發現什麼大問題，凌晨三點到，服務還不錯。

8/10 不錯

Yung Wei

讚好：職員與服務、住宿狀況和客房舒適度

8/10 不錯

Yuan (USA)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Not bad
Not bad, except the front charged me 250,000 extra per night for upgrade from one bed room to two bed room.

8/10 不錯

Michelle

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff are awesome my only complaint was the loud music coming from up the road late at night.
於 2024 年 4 月住了 14 晚
Astri Pirawitna 於 2024年5月15日的回應
Dear valuable GuestsGreetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.Thank you for also highlighting our location and staff, we are glad that it became an addition to make your stay more enjoyable.Please accept our apology for the inconvenience you experienced during your stay. We appreciate your valuable feedback, as it is only through such constructive comments we are able to monitor and improve the hotel's operations and provide better facilities and services to our guests.On behalf of the entire team, we eagerly look forward to welcoming you back.Sincerely,Management

10/10 優異

Selina

伴侶同遊
讚好：整潔度和職員與服務
We like to stay here and it‘s a very good Service.
於 2024 年 4 月住了 16 晚
Astri Pirawitna 於 2024年5月13日的回應
Dear valuable Guests,Greetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.It was a pleasure to hear that you had a lovely experience with us, and we appreciate you highlighting the positive aspects of your recent stay especially mentioning our staff, facilities, services, cleanliness and good value.Thank you for your helpful comments, which will help us enhance the services we offer to our guests.We hope to have the opportunity of seeing you again in the future.Thank you and best regards,Management

6/10 一般

Andrew

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel have stayed before. BUT NIGHTCLUB HAS OPENED NEXT DOOR. Noise was horrific until 3am, hotel had ear plugs and offered other rooms a bit further away but ear pugs didnt do much for the noise.
於 2024 年 4 月住了 5 晚
Astri Pirawitna 於 2024年5月6日的回應
Dear valuable GuestsGreetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.Thank you for the time to share your experience concerning your recent stay at The Akmani Legian. We are really sorry to read the unfortunate experience you faced regarding your stay. We really appreciate your feedback that helps us to reinforce our processes and continuously improve the quality of the services provided to our Guests. Once again, our sincerest apologies for the issues you met. We do hope to have another opportunity to welcome you back in the future.Thank You

2/10 很差

Andres Felipe

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I would highly tell everyone stay away from this hotel, its been the worse in my family, at first we thought people were nice but first we found a rat in our room and all they did was move us, then we got robbed they stole 1500 dollars from our room when we werent there, they didnt want to call the police for us we had to go there, and they deny showing video recording, please everyone this is not a safe hotel
於 2024 年 4 月住了 14 晚

10/10 優異

Hugo (Newbury)

讚好：整潔度
於 2024 年 3 月住了 1 晚
Astri Pirawitna 於 2024年4月1日的回應
Dear valuable Guests,Greetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.It was a pleasure to hear that you had a lovely experience with us, and we appreciate you highlighting the positive aspects of your recent stay especially mentioning our staff, facilities, services, cleanliness and good value.Thank you for your helpful comments, which will help us enhance the services we offer to our guests.We hope to have the opportunity of seeing you again in the future.Thank you and best regards,Management

8/10 不錯

Torsten

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 8 晚
Astri Pirawitna 於 2024年3月28日的回應
Dear valuable Guests,Greetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.It was a pleasure to hear that you had a lovely experience with us, and we appreciate you highlighting the positive aspects of your recent stay especially mentioning our staff, facilities, services, cleanliness and good value.Thank you for your helpful comments, which will help us enhance the services we offer to our guests.We hope to have the opportunity of seeing you again in the future.Thank you and best regards,Management

10/10 優異

Ayla

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent property and facilities were great. Staff were so hwlpful and nice
於 2024 年 3 月住了 6 晚
Astri Pirawitna 於 2024年3月28日的回應
Dear valuable Guests,Greetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.It was a pleasure to hear that you had a lovely experience with us, and we appreciate you highlighting the positive aspects of your recent stay especially mentioning our staff, facilities, services, cleanliness and good value.Thank you for your helpful comments, which will help us enhance the services we offer to our guests.We hope to have the opportunity of seeing you again in the future.Thank you and best regards,Management

10/10 優異

Rhiannon Marie

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Second time staying at Akmani Legian. Absolutely loved our stay.
於 2023 年 12 月住了 7 晚
Astri Pirawitna 於 2024年3月28日的回應
Dear valuable Guests,Greetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.It was a pleasure to hear that you had a lovely experience with us, and we appreciate you highlighting the positive aspects of your recent stay especially mentioning our staff, facilities, services, cleanliness and good value.Thank you for your helpful comments, which will help us enhance the services we offer to our guests.We hope to have the opportunity of seeing you again in the future.Thank you and best regards,Management

6/10 一般

Mai

現地の雰囲気を楽しみたいなら、飲食店が多く、海にも近くて良かったです。 スタッフの方も親切で助かりました。
於 2024 年 2 月住了 2 晚
Astri Pirawitna 於 2024年4月2日的回應
Dear valuable guests, Thank you for choosing The Akmani Legian as your accommodation during your holiday in Bali and thank you for taking the time to provide a review on Expedia. We do apologize for any inconvenience experienced while staying with us. Regarding several complaints experienced, we will take them seriously and we will connect them with the relevant departments to be able to follow up. Thank you very much for your constructive feedback that will help us to improve the services provided to our guests. Hopefully in the future we can still provide the best service when you return to The Akmani Legian. Thank You. Sincerely, Management

2/10 很差

Paolo

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Mold on the windows & mould on the curtains, mould on the shower. No staff around at pool area. Day beds are old & have no cushions. Outside the flooring is old rotten wood & is extremely dangerous to walk on. Music from night club is ridiculous. Staff weren't welcoming & grumpy. Overall Dirty & Mouldy. The room smelt. If there was anything positive? The aircon worked a treat. Wouldn't recommend it
於 2024 年 2 月住了 3 晚
Astri Pirawitna 於 2024年4月2日的回應
Dear valuable guests, Thank you for choosing The Akmani Legian as your accommodation during your holiday in Bali and thank you for taking the time to provide a review on Expedia. We do apologize for any inconvenience experienced while staying with us. Regarding several complaints experienced, we will take them seriously and we will connect them with the relevant departments to be able to follow up. Thank you very much for your constructive feedback that will help us to improve the services provided to our guests. Hopefully in the future we can still provide the best service when you return to The Akmani Legian. Thank You. Sincerely, Management

8/10 不錯

Aaron John

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚

6/10 一般

Robyn Joy

多人同遊
讚好：整潔度
不滿：設施服務和住宿狀況
Property very trired and unsafe decks around pool. Loud music till the morning.
於 2024 年 2 月住了 6 晚

4/10 欠佳

Malin

於 2024 年 2 月住了 1 晚

4/10 欠佳

Chinami

伴侶同遊
不滿：設施服務和住宿狀況
1階の部屋で全く日が当たらない部屋。清掃はしっりされていたが、カビ臭いし、湿気もすごかった。屋上のプールは良かったですが、もう泊まらないかな。
於 2024 年 2 月住了 2 晚

2/10 很差

Parul

不滿：職員與服務和住宿狀況
於 2024 年 1 月住了 4 晚

8/10 不錯

Kazuki (Ogaki)

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
ホテルはきれいで朝食もおいしかったです。 周りにナイトクラブがあるため、夜は部屋まで音楽が聞こえてきます。
於 2024 年 1 月住了 1 晚

8/10 不錯

Mia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location; overall, it's good. However, compared to other hotels around, you may have better options.

6/10 一般

真實旅客

多人同遊
讚好：職員與服務
不滿：住宿狀況和客房舒適度
Fint men larmende
Fint ophold, venligt personale dog ekstremt meget larm fra en bar ved siden af til klokken 03 om morgenen og meget lyt værelse, så man kan høre når folk går på gangene
於 2024 年 1 月住了 12 晚

6/10 一般

Michelle

不滿：住宿狀況
The rooms were cleaned but not stocked. No face washers left Wet towels were folded up instead of fresh ones. No drinking glasses were left No top up of coffee sachets Dishes were left in the room
於 2024 年 1 月住了 6 晚

8/10 不錯

Natarsha Marie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed our 2 week stay in Akmani Legian over Xmas and new years 23/24. Hotel was clean and tidy. Smelt a bit musty some days and no ability to open a window. Lighting was very dim. Service was awesome. Spa and massage services were amazing. Pool and swim up bar was great too.
於 2023 年 12 月住了 14 晚

2/10 很差

Jonathon

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Stay Away!!!!!! This hotel was sooooo noisy not just from surrounding establishments but from its own roof top pool.The music would begin pounding at around 2pm and not cease til 3am!!!! The manager called Agung was condescending and rude. We were moved to a small standard room downgrading from the deluxe room we had paid for with no compensation as the only solution to the noise pollution. I didn't sleep for 4 nights straight. The breakfast was below average with cold coffee, no yoghurt, had to request bacon and hardly any selection. Orange juice was not available everyday. The curtains were stained and the shower was mouldy. There was dangerous, loose decking around the pool. Room service requests were very slow to deliver. You can get much better sleep and value elsewhere.
於 2023 年 12 月住了 11 晚

10/10 優異

Lambert

於 2023 年 12 月住了 2 晚

8/10 不錯

John Patrick

伴侶同遊
Liked the large bathroom and natural wood decor.
於 2023 年 12 月住了 2 晚

6/10 一般

Anurag

家人同遊
不滿：整潔度和住宿狀況
We stayed 20 nights. Breakfast was included and it was great. Restaurant staff were lovely.Housekeeping was below average. If you want to travel outside of this area , check traffic during peak time
於 2023 年 12 月住了 10 晚

8/10 不錯

YUKIMASA

讚好：整潔度、職員與服務和設施服務
問題はWi-Fiだけです!それ以外は９０点、ほぼパーフェクトです!
於 2023 年 12 月住了 7 晚

10/10 優異

Danial

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were absolutely legendary
於 2023 年 12 月住了 8 晚

10/10 優異

Jay

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚

10/10 優異

Angel

伴侶同遊
讚好：設施服務
於 2023 年 12 月住了 5 晚

10/10 優異

Michele Diane

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Just a beautiful place The Akmani lovely staff
於 2023 年 11 月住了 6 晚

10/10 優異

Julian Frances

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was always super clean. We had a great time in the rooftop pool and main pool. The staff was always super nice!
於 2023 年 11 月住了 8 晚

10/10 優異

Shenae

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
staff were amazing, super friendly and helpful. Poolside room was neat and tidy, left money on counter by accident and wasn’t touched, very impressed.
於 2023 年 11 月住了 5 晚

6/10 一般

Daniel

於 2023 年 11 月住了 2 晚

2/10 很差

laura

親子同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Definitely not coming here again. The curtains in our room were absolutely disgusting, covered in stains and black at the bottom, the glass shower was very dirty and the sheets had stains. All of which were clearly a result of management trying to cut cleaning corners and save where they can. As with everyone else’s comments the place is incredibly noisy at night from the night club next door. The breakfast food was also pretty gross and on top of that there’s a very rude sign saying “Stop wasting food” right in the dining hall. I think you could have a bit more tact when trying to get people to waste less food. The only redeeming quality of this place were the staff, they were so kind and sweet. Unfortunately it isn’t enough to get me to stay here again.
於 2023 年 11 月住了 3 晚

10/10 優異

Brittany

讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2023 年 11 月住了 10 晚

10/10 優異

Hasmik

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Du får mye for pengene ! Frokosten er helt ok Service er topp
於 2023 年 11 月住了 1 晚