Kwai Chung Holidays

The room was very small. Temperature was one extreme or the other requiring constant adjustment. No microwaves available in room or lobby. Staff was very helpful. Everything was clean. Complimentary amenities were thoughtful. The fragrance used in the entryway and lobby were overpowering to the point of being sickening but thankfully not present in rooms. I would recommend this hotel for the excellent location. Minutes walk from the two train stations; great restaurant, bakeries, and cheap eats nearby. Convenient drop off and pick up by uber.

Clean

The shower room water was very hot, can’t switch to warm model. The insulation was very poor, you can hear next door sounds

not great

As a platinum member, I expected a free upgrade. The upgrade was offered at extra charge. The room was tiny max 3,30m x 5 .00 m no place to put a suit case. Had to climb over it to get to the bathroom. Minibar was missing all alcoholic drinks. Tea making facilities consisted of a kettle. Bottled water HK$20 for 500ml , no tea, no coffee no cups. Bathroom had long hair from previous occupant(s). Noisy, poor soundproofing. Felt like I was on a ship with throbbing motors. Even asking to store my suitcase for 3 hrs cost HK$20. Am only surprised they didn’t try charging for toilet paper by the sheet.