Lake Cowichan Kwassin Lake Hotels

"The person who checked me in was on a phone call, didn’t hang up just put his cell phone down. Rushed me, didn’t give me the correct info. Treated me like an inconvenience to his phone call. As a result I wasn’t made aware of an extra fee. The person I spoke to in the morning was combative and not very accommodating until I explained my experience. The mattress was expired, it was sagging and damaged, so I woke up with a headache and bad back. The breakfast is painfully early. It should be until 10 am at least. "

"The Riverside Inn was great and excellent value. It is very much a help yourself sort of place as the reception wasn’t manned when we arrived, but the staff in the pub had been given our room key, which was good. The room is comfortable and equipped with coffee making things. The bed was amazingly comfortable. We ate in the pub and the food was very tasty and the pub staff super friendly and helpful. For a budget priced stay we thought it was great value and would stay again!"

"Room was fine but given a double bed quite tiny for two we are used to Queen at a minimum. Pillows were square and small. Pool and hot tub were fine but lots of loud children with no parents to be seen. Quite at night parking ample and there was a bright spot went to the golf club pub for dinner and service was great food great and they had a turkey Easter dinner option really nice surprise. Stay was just fine and did get a good nights sleep. "

"Great place "

"Rooms were clean,staff was friendly. waterslide was cool."

"All kinds of things gross in the room, and the area "

"Room photos on expedia showed a room that had been nicely renovated but our room was one that clearly hadn't been done yet. Place didn't seem full so I'm guessing not very many rooms look like the pictures. There is a pretty big difference between the room we got and the pictures they show so it's hard not to feel a bit deceived. Sound proofing is lacking so we could hear car doors slamming for most of the night. Staff was friendly and helpful and the room was clean. Location is close to local amenities but isn't in a great part of town. They do have lots of security cameras and the main parking area is well lit so it seemed secure enough."

"Had a great quick stay. The dock was lovely and its very close to amenities."

"Beds were clean but hard and small. Furniture looked like it was picked up at a yard sale. Extremely loud throughout the night for some reason. Breakfast was disgusting."