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"Communication was great for check in. We checked in after 6pm when they are no longer staffed and they left a note for us taped on the wall with our name and instructions all in great English. The place was very clean and as advertised."

"We had a wonderful stay and great meal. The staff was friendly and helpful. The facilities were clean and well kept."

"Close to train and subway station and stores. Friendly staff and clean. "

"A great ryokan with very friendly staff. The Japanese breakfast was the best we had in Japan! Our room was nice, clean, and had an amazing view. Great location! "

"Best staff experience at any hotel ever! Everything else is also top notch. 10/10 recommendation for an authentic japanese experience. "

"Authentic feeling. Rustic charm."

"On our recent trip to Japan we wanted an authentic experience staying in a ryokan. We were greeted by an extremely attentive staff who whisked our luggage away to our mountain view room. We received hotel slippers and were given a tour of the hotel. Our modest room had a low table and chairs with a tea service, a private bathroom, tatami mat floor and yukata robes. We had 3 hours until dinner so we enjoyed the private onsen nestled in the forest overlooking the forest. For ¥4000 ($27) this is not to miss. Then, at 6:00 a shuttle takes you through the small town and down to the riverside to a restaurant on the water. You cross a long bridge into the restaurant where you are greeted by the efficient staff and seated in low chairs to enjoy haute cuisine by riverside. The meal is presented in a bento box and is a work of art. The second course is a salty fish and then a soup prepared at the table. While the soup is cooking, a geisha performs and chats with you. Finally, the restaurant turns out the lights so you can listen to the frogs and watch fireflies! The shuttle returns you to the hotel and the staff has prepared the room for bed. The futon are all on the ground and it’s bedtime. The next morning, you are treated to an equally beautiful traditional savory Japanese breakfast. The shuttle will take you as far as the Honazono Station. If arriving from Kyoto, the shuttle will pick you up from there if you arrange it, or you can use the GO app to call a cab to go."

"Nice hotel "

"super cute!!"