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"The staff were so friendly and helpful, we loved the traditional breakfast, they were accommodating to my husband who can’t eat fish. They have a courtesy bus that takes you to Arashiyama which I didn’t know and so glad they suggested. The futons are hard but I got used to them. They also said their onsen is tattoo friendly. But most of the place is in such a spectacular forest it was so pretty in the late autumn I will definitely be going back. "

"Breakfast was great, Onsen was very sufficient and had private and public areas which I appreciate. Guests on our floor were loud and the walls are thin, but hey, some tourists are like that and it’s not really the hotel’s fault. Everything else was perfect."

"Out of all the places I stayed in Japan this was amazing! First off i want to thank the frontdesk staff for being so accommodating and helpful. The room was beautiful and the location was as well. "

"One of the best hotels in Arashiyama. Spacious, modern rooms. Very friendly and helpful staffs. Special thanks to Ms Rinka. I lost my wallet while walking between a restaurant and the hotel, and Ms Rinka volunteered to take me to the police station and help me file the police report. Turns out someone had found the wallet and brought it to the police station, so I was able to retrieve my wallet and nothing was lost. Hats off also to the officers at the police station and the person who found the wallet."

"Breakfast was great. We had ordered ala carte dinner and all items were very delicious. Staff was very respectful and friendly. The coffee shop had amazing tea and coffee. We didn’t venture out there for shops so can’t say anything about other nearby shopping stores. Rooms were spacious and clean. They had a common room to use with sofa etc. Loved the stay in this ryokan."

"Good"

"AMAZING once in a lifetime experience! The staff was so pleasant and the onsen was a lovely experience. We are already excited to return."

"have to pay a fee when arrive per person"

"Excellent service and great location if you want to go to Arashiyama. Room is also spacious. Breakfast is typical Japanese foods. Overall, we have a wonderful stay"