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"Hotel was clean but staff was not able to understand our requirements. We asked them to book breakfast but they said it’s full . We were unable to book the breakfast in advance as it was not showing the option to book it so we thought of paying at the time of check in but they were not allow"

"The room was clean, enjoy our stays"

"Loved the location and excellent customer service from the staff. Room was small as expected as we had 3 single beds. No sitting area or shelves. Appreciated having new PJs every day and free mineral water. Would be nice if the water was placed in the fridge. Shampoo, conditioner and body soap all had a very nice calming scent. No soap in the separate toilet which was odd. No on-site laundry available."

"Rooms where cleaned daily and staff where very helpful and friendly"

"Great hotel great location great people "

"Very convenient to the train station and buffet breakfast was very good."

"The staff were friendly and very helpful. The room was spacious and clean with full stock bathroom accessories."

"Clean room and bathroom, very nice, polite staff, excellent location"

"Useful free bus shuttle to station. Staff very courteous. Handy for station but perhaps a little too far from downtown Kyoto. Didn’t use pool as there was a substantial charge per person per session. Would have expected guest use for free. "