L'Alfas del Pi Spa Hotel

"Power in bedroom cut out, spent an hour trying to get it back on, female receptionist was not helpful just said she'd tell the cleaner, appeared to find it amusing, this spoilt the overall stay. Poor customer service. Property in need of TLC but the breakfast was good, plenty of options. Close to strip."

"Hard mattress one side and soft mattress the other side. A bit noisy from street. Breakfast was not high quality. Staff were excellent very friendly. Location great for Benidorm Palace. "

"WiFi does not work, tv channels are hit and miss If there working"

"A good view of the sea. Nice staff. Clean room. Had to ask reception for extra pillows 3 times, i requested extra pillows when i booked room. Uncomfortable bed, Uncomfortable pillows. No direct view of tv from the bed. "

"The rooms were very large and clean. The staff were curtious and friendly. Ideal position for sea front and many nice restaurants."

"Room in need of renovation, Air Con didn’t seem to work, as we were on street level, couldn’t open the patio doors so room was very hot even though January! Hotel is ok for a walk into the centre but an uphill climb to get back. Bar prices not competitive."

"Public areas in hotel were really nice. Rooms were in major need of updating and renovation but we found them acceptable for a weekend. We had the buffet option at the restaurant, food was exceptionally poor with dinner I’d suggest not safe to eat; hot breakfast even at opening was cold "