拉馬克拉昆塔套房酒店住宿 | 熱門酒店限時優惠可低至 HK$560

「Everything is good but the showers 」

「During my check-in yesterday, I noticed that the bedding (bed sheets, duvet cover, and pillowcases) did not appear to have been freshly changed. After contacting the bedding, my skin became itchy, which raised concerns about cleanliness. I reported this to the front desk, but initially, the concern was dismissed based on photos, and I was told that no replacement could be arranged because only one staff member was on duty. After I reiterated my discomfort and hygiene concerns, I was eventually...

「Initially there was no issue, the front desk staff was friendly, it seemed clean and taken care of. As the night went on, my daughter and I started feeling off. I woke up with a pounding headache at 3 am and wasn’t able to fall back asleep, the air smelled like mold. Originally we figured it was just humid because it had been raining, but soon found out the box spring on both beds along the wall was covered in black mold. There seemed to be water damage along the wall too. My daughter has...

「I love it!!」