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关于拉格兰奇 I-85 温德姆拉昆塔套房酒店的点评

2.5 out of 5
拉格兰奇 I-85 温德姆拉昆塔套房酒店
111 Hoffman Drive, LaGrange, GA

点评

8.4

很好

10 分 - 超赞。383 条好评，共有 793 条点评" "
8 分 - 还可以。252 条好评，共有 793 条点评" "
6 分 - 一般。96 条好评，共有 793 条点评" "
4 分 - 很差。35 条好评，共有 793 条点评" "
2 分 - 糟糕。27 条好评，共有 793 条点评" "

8.4/10

清洁度

9.0/10

员工和服务

7.8/10

服务设施

8.4/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

Vivian

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Front Desk 于 2024年05月22日 的回复
Thank you for your review. We hope to serve you again.

10/10 超赞

Leann

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The bed we’re comfortable. The pillows were a little small but we asked for extras. The overall stay was great.
2024 年 5 月入住 1 晚
Front Desk 于 2024年05月20日 的回复
We're so happy you enjoyed your stay. We hope to serve you again.

10/10 超赞

Donny

带宠物出行
满意：服务设施
Nice
2024 年 5 月入住 1 晚
Front Desk 于 2024年05月9日 的回复
We are so happy that we met your expectations.Take care and we hope to see you again.

4/10 很差

Emma

不满意：住宿条件和设施，清洁度
2024 年 5 月入住 2 晚
Front Desk 于 2024年05月7日 的回复
Our apologies that we did not meet your expectations. We hope to serve you better next time.

8/10 还可以

Karen

与配偶出行
不满意：清洁度
Front desk staff was elsewhere on the property when I arrived so there was a wait to get checked in. Room did not appear to have been thoroughly cleaned, hair on the floor and in the tub, shelf under sink dusty/dirty, crumbs on the carpet in front of the couch. Very loud guests on our hall, doors propped open resulted in nonstop beeping, loud speakerphone conversations until past 1AM. Otherwise, bed was comfy, sheets were clean, larger mini fridge in the room (no freezer compartment), great water pressure. Breakfast was minimal for a hot meal.
2024 年 5 月入住 1 晚
Val 于 2024年05月7日 的回复
So sorry that we did not meet your expectations on your last visit with us. Hoping that you wil give us the opportunity to provide you with better service. We look forward to seeing you in the future to provide you with quality service that we are proud to offer our guest.

10/10 超赞

quirino

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Front Desk 于 2024年04月25日 的回复
We are so delighted we met your expectations! We hope to see you again!

10/10 超赞

Jacqueline

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy to get to
2024 年 4 月入住 1 晚
Front Desk 于 2024年04月17日 的回复
Thank you for your review! We are happy that we met your expectations. We hope to serve you again.

10/10 超赞

Thomas

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was in a great location with lots of lighting and other stores for shopping.
2024 年 4 月入住 2 晚
Front Desk 于 2024年04月15日 的回复
We are delighted we met your expectations! We hope to serve you again!

6/10 一般

Michael

与家人出行, 商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The carpeting in our room wasn't clean (lint and dirt underneath the sofa/chairs). Also, bathroom tiles were missing along the baseboard on the door leading to the bathroom. The bathtub, itself, was not all that clean, and the caulking was missing all around the entire length of the tub with rust showing along the bottom edge of the tub where it meets the floor, and caulking was cracking along the top of the tub where it joined with the wall. The floor clearly needs re-grouting along the bottom of the bathtub where it meets the floor. One of the bathroom outlets was not functioning (only the top one was). The shower heads also need replacing. Plus, for three of us staying in a room with two full-size beds for two nights, there was only one tiny container of shampoo, one tiny container of conditioner, and one tiny container of body lotion for the three of us to share. We ran out of body wash after just one person took a shower. The amount of product in each of these bottles of shampoo, conditioner, and body lotion was only 3/4 of an ounce in each of those -- not even a full ounce! The pillows were worn looking and had some kind of gray fluff stuck on them. They were also much smaller than average or queen size pillows (almost smaller than twin bed pillows) and were kind of mushy feeling, as if the stuffing inside of them was breaking/falling apart into clumps. The sidewalk outside on the way to the parking area was broken and caving in in some places.
2024 年 4 月入住 2 晚
Front Desk 于 2024年04月15日 的回复
Thank you for taking the time to let us know about your stay. We are currently under renovation and this should address most of your concerns regarding the condition of your guest room.The housekeeping issues will be addressed with the housekeeper to prevent other issues noted in your room and the maintenance issues corrected. Additionally, we are transitioning to bulk products in our bathrooms, so the tiny containers will be no longer be used.Always know that we are available at the front desk whenever you need additional amenities or any issues addressed immediately.We do hope you will come back and give us another try when our renovation is complete.

10/10 超赞

CARRIE，Albany

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and quite and affordable
2024 年 4 月入住 1 晚
Val 于 2024年04月14日 的回复
We are so happy that you enjoyed your stay the Laquinta. We look forward to seeing again as you traval.

10/10 超赞

Shannon

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Carla 于 2024年04月4日 的回复
We are delighted we met your expectations. We look forward to seeing you again.

8/10 还可以

Kenneth T

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Front Desk 于 2024年04月8日 的回复
We appreciate you taking the time to review us. We hope to see you again.

4/10 很差

William

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
I have stayed there 3 times in the past . But this time was not very good. I will not return.
2024 年 3 月入住 1 晚
Front Desk 于 2024年03月18日 的回复
My apologies that you did not have a good stay. Not sure what happened, but would have liked to have an opportunity to correct any issues that you had. I do hope you change your mind and give us another try in the future.

8/10 还可以

heather

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The room looked okay except two different couch coushions that was really odd
2024 年 3 月入住 1 晚
Front Desk 于 2024年03月18日 的回复
Thank you for your review. We are under renovation and will soon have all new furnishings. This process will correct that issue. We hope to serve you when it's complete. Thank you, again.

10/10 超赞

Jeremiah

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This review was amazing clean room safe area alot of optional food options' very awesome place would recommed
2024 年 3 月入住 1 晚
Front Desk 于 2024年03月5日 的回复
Thank you! We are happy you enjoyed your stay. We hope to serve you again.

10/10 超赞

Willie

2024 年 2 月入住 1 晚
Front Desk 于 2024年03月21日 的回复
We are so happy you we met your expectations. Thank you!

6/10 一般

Denni

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Upon arrival Found bottle cap & small debris under one side of bed. Like it hadn’t been thoroughly vacuumed. There was also hardened splatter in bathroom that, if i took a washcloth & fingernail to it, would come off. Management had offered another room but we were settled in.
2024 年 2 月入住 3 晚
Front Desk 于 2024年03月5日 的回复
Thank you for your review. We hope to see you again.

8/10 还可以

Amy

2024 年 2 月入住 1 晚
Front Desk 于 2024年03月5日 的回复
Thank you for your review! We hope to see you again.

10/10 超赞

Theaonica

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚
Front Desk 于 2024年02月19日 的回复
Thank you for your review! We hope to see you again.

10/10 超赞

Roberta

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Super friendly check in. Clean well kept property. I have nothing but good things to say.
2024 年 2 月入住 1 晚
Front Desk 于 2024年02月19日 的回复
We are delighted you enjoyed your stay with us!We appreciate your review!

8/10 还可以

Nicolet，Fairfield

满意：清洁度
The property is very close to interstate. I also enjoyed the various dinning options
2024 年 2 月入住 1 晚
Front Desk 于 2024年02月19日 的回复
Thank you for your review. We hope to serve you again!

6/10 一般

Jessica

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Breakfast was terrible, id rather you charge me 10$ less and dont provide breakfast.
2024 年 1 月入住 1 晚
Front Desk 于 2024年01月31日 的回复
Thank you.

6/10 一般

RICHARD

2024 年 1 月入住 3 晚
Front Desk 于 2024年01月31日 的回复
Thank you.

8/10 还可以

Billy

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Front Desk 于 2024年01月10日 的回复
Thank you for your review. We hope to serve you again!

10/10 超赞

Laura

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Front Desk 于 2024年01月10日 的回复
Thank you! We're delighted you enjoyed your stay!

10/10 超赞

Geroge

2023 年 12 月入住 1 晚
Front Desk 于 2024年01月10日 的回复
Thank you! We hope to serve you again!

10/10 超赞

SUSAN

2023 年 12 月入住 1 晚
Front Desk 于 2024年01月10日 的回复
Thank you! We appreciate your review.

6/10 一般

James

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
The staff was superb here! They had veteran parking upfront (kudos!) and the lobby was modern looking. The downside was the condition of the room. We stayed on 3rd floor and there were several marks and holes on the walls, mold under the sink top in the sink and the tub area had loose tile and caulk.
2023 年 12 月入住 1 晚
Front Desk 于 2023年12月29日 的回复
Thank you for your review. You concerns are noted and are being addressed.We hope to serve you better in the future.

10/10 超赞

ALVARO

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good service
2023 年 12 月入住 1 晚
Front Desk 于 2023年12月29日 的回复
Thank you!

8/10 还可以

Pamela

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel and staff were great but construction crew working on the outside left nails/screws around which resulted in a flat tire.
2023 年 12 月入住 2 晚
Front Desk 于 2023年12月12日 的回复
Thank you for your review. My apologies regarding the nail/screws that caused a flat tire. We hope to serve you better in the future.

10/10 超赞

SHANTINE

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great customer service at the front desk Valerie was awesome.
2023 年 12 月入住 1 晚
Front Desk 于 2023年12月12日 的回复
Thank you for your review. Valerie is a charm!

8/10 还可以

Ernestine W

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Check-in clerk avoided eye contact as she continued to talk on the phone on a personal call and left me standing there for quite a while. Breakfast was so-so with hot items not hot and not much left when I went up. To be fair, there was family of locusts there gobbling everything in sight. Wish there had been bagels. Room was VERY comfortable, especially beds, and very clean. Loved that 3 restaurants were right there on property that you could reach without leaving parking lot.
2023 年 11 月入住 1 晚
Front Desk 于 2023年12月5日 的回复
Thank you for your review. My apologies for the front desk clerk's lack of acknowledgment. We hope to serve you better in the future.

10/10 超赞

CLIFFORD

满意：清洁度、员工和服务、住宿条件和设施
check-in staff was professional, polite, friendly. Breakfast was cold eggs, warm sausage, instant coffee from a machine. Room was clean, neat, well maintained, everything worked ie. plugs, tv, lights . Very nice stay
2023 年 11 月入住 1 晚
Jacob, Front Desk 于 2023年12月3日 的回复
Thank you for taking the time to leave a review. We are happy to hear that your stay went off without a hitch and are looking forward to seeing you the next time you're in town!

6/10 一般

LeeAnn

满意：员工和服务
不满意：住宿条件和设施
2023 年 11 月入住 1 晚
Front Desk 于 2023年12月29日 的回复
Thank you for taking the time to review us.

10/10 超赞

Steven Kyle

2023 年 11 月入住 1 晚
front desk 于 2023年12月29日 的回复
Thank you.

10/10 超赞

Yvette

满意：清洁度、员工和服务、住宿条件和设施
Great staff and very clean!
2023 年 11 月入住 1 晚
Jacob, Front Desk 于 2023年12月3日 的回复
Thank you very much for taking the time to leave a review. We look forward to seeing you next time you pass through LaGrange!

8/10 还可以

Richard

2023 年 11 月入住 1 晚
Front Desk 于 2023年12月5日 的回复
Thank you!

10/10 超赞

Katherine

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The automatic pancake maker was fun and unique at breakfast!!
2023 年 10 月入住 1 晚
Front Desk 于 2023年11月11日 的回复
Thank you for your review! We hope to see you again!

10/10 超赞

James

2023 年 11 月入住 1 晚
Front Desk 于 2023年12月4日 的回复
Thank you! We are delighted you enjoyed your stay with us.

10/10 超赞

Douglas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Jacob, Front Desk 于 2023年11月4日 的回复
Thank you for taking the time to leave a review.

10/10 超赞

Mark

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Jacob, Front Desk 于 2023年10月29日 的回复
Thank you for taking the time to leave a review!

10/10 超赞

Sarah

2023 年 10 月入住 1 晚
Front Desk 于 2023年11月19日 的回复
Thank you for your review. We hope to serve you again.

6/10 一般

Barbara

与配偶出行
Very convenient to the major highway and many restaurants. Property itself is being worked on. It appears to have been a different hotel that LaQuinta bought and is renovating. It is not up to the usual LaQuinta standards. Disappointing.
2023 年 10 月入住 2 晚
Jacob, Front Desk 于 2023年10月22日 的回复
Thank you for your review. We have been a La Quinta for nearly 8 years now, and have indeed begun several renovations. Please visit us again in the future to see what the final product will be!

6/10 一般

chris

2023 年 10 月入住 1 晚
front desk 于 2023年11月19日 的回复
Thank you for your review. We hope to serve you better next time.

2/10 糟糕

Jana

2023 年 10 月入住 1 晚
Front Desk 于 2023年11月19日 的回复
We hope to serve you better in the future.

6/10 一般

Marcus

带宠物出行, 与配偶出行
Decent for our overnight stay, love that they allow pets
2023 年 10 月入住 1 晚
Jacob, Front Desk 于 2023年10月22日 的回复
Thank you so much for your review! All La Quinta hotels are pet friendly, so please keep on the lookout for our brand wherever you travel.

10/10 超赞

Maynard

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay in Ha
The work being done around the lobby was not obtrusive to the stay.
2023 年 10 月入住 2 晚
Front Desk 于 2023年10月20日 的回复
Thank you for your review. We appreciate your understanding of the improvements we're making. We hope to see you again,

10/10 超赞

Tandy

满意：清洁度、员工和服务、住宿条件和设施
Some external renovations underway at the entrance. This did not interfere with our comings and goings. Very convenient to local restaurants and shopping. The staff was very friendly and eager to help. We’d stay here again.
2023 年 10 月入住 1 晚
Front Desk 于 2023年10月16日 的回复
We are delighted you enjoyed your stay, We hope to serve you again!

6/10 一般

Paul

2023 年 10 月入住 1 晚
Front Desk 于 2023年10月11日 的回复
Thank you for your review. We hope to serve you better in the future.

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施
Great stay
2023 年 10 月入住 1 晚
Front Desk 于 2023年10月10日 的回复
We are delighted you enjoyed your stay with us.We hope to serve you again.