Hello Jordan,We appreciate your feedback on the maintenance staffing and will pass this information along for future improvements. Thank you for bringing this to our attention.
10/10 優異
James
2024年5月17日
讚好:整潔度、職員與服務和住宿狀況
James
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月21日的回應
Hello James,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
6/10 一般
Shishir
2024年5月16日
不滿:整潔度和住宿狀況
Shishir
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月19日的回應
Hello Shishir,We appreciate you choosing our hotel for your stay and hope you had an enjoyable experience. If there is anything specific you would like to share with us regarding your stay, please feel free to reach out. We value your feedback and look forward to welcoming you back in the future.
8/10 不錯
Beth
2024年5月14日
讚好:整潔度和職員與服務
The hotel was clean and staff was nice. It is a little old, the door did not seem too secure, but I did not have any problems while there.
Beth
於 2024 年 5 月住了 3 晚
Manager 於 2024年5月17日的回應
Hello Beth, We appreciate your feedback on our clean facilities and friendly staff. Your comfort and safety are important to us, and we take all feedback seriously to ensure a pleasant stay for all guests. Should you have any concerns in the future, please don't hesitate to reach out to our management team for assistance.
10/10 優異
mary
伴侶同遊
2024年5月13日
讚好:整潔度、設施服務和住宿狀況
Staff was awesome. Treated us very well room very nice and clean
mary
於 2024 年 5 月住了 3 晚
Manager 於 2024年5月14日的回應
Hello mary,We are thrilled to hear that you enjoyed the exceptional service provided by our staff and found your room to be nice and clean. We appreciate your kind words and hope to welcome you back for another enjoyable stay.
8/10 不錯
Martin
家人同遊
2024年5月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was great. It was only 4 miles to the Purdue campus but it was about a 20 minute drive due to all the stop lights. It is clean but you could tell it was an older facility.
Martin
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月14日的回應
Hello Martin, We appreciate your kind words about our staff and cleanliness. The distance to Purdue campus can be affected by traffic lights, but we strive to offer a comfortable stay. Thank you for your feedback on our facilities, we are always looking to improve.
10/10 優異
Lisa
2024年5月7日
Lisa
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月28日的回應
Hello Lisa,Dear guest, we are thrilled to hear that you had a wonderful stay with us! If you have any more feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another excellent experience!
8/10 不錯
Mark
2024年5月6日
讚好:整潔度、職員與服務和住宿狀況
Breakfast was disappointing. No coffee and no hot water.
Mark
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月10日的回應
Hello Mark, We apologize for the inconvenience during your stay and appreciate your feedback for our improvement. Please contact our management so we can address your concerns more effectively.
10/10 優異
Mark
家人同遊
2024年5月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We’ve been staying at this location for several years. It’s always good.
Mark
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月7日的回應
Hello Mark,We are delighted to hear that you have consistently enjoyed your stays with us over the years. Our team takes great pride in providing a positive experience for our guests. Thank you for choosing our hotel as your preferred accommodation choice, and we look forward to welcoming you back in the future.
10/10 優異
Caitlin
2024年5月4日
Caitlin
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月25日的回應
Hello Caitlin,We are thrilled to hear that you had a fantastic experience with us! If you have any further comments or need assistance, please don't hesitate to contact us.
6/10 一般
HAROLD
2024年5月3日
讚好:整潔度、職員與服務和住宿狀況
HAROLD
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月7日的回應
Hello HAROLD, We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have so we can address them accordingly. We value your input and hope to have the opportunity to welcome you back in the future.
10/10 優異
Nathan
家人同遊
2024年4月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and safe . Staff was very helpful and polite. Room was very clean .
Nathan
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月30日的回應
Hello Nathan,We are delighted to hear that you found our hotel nice and safe, and that our staff was helpful and polite. It's great to know that you enjoyed a clean room during your stay. Thank you for taking the time to share your positive experience with us.
8/10 不錯
Clayton (Bloomington)
商務旅客
2024年4月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I would have given them 5 stars, except the pool was cold. You pay for pool and it's cold. I didn't like that.
Clayton
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月26日的回應
Hello Clayton,We appreciate your feedback regarding the pool temperature and regret that it did not meet your expectations during your stay. Your comments have been noted for our future improvement efforts. Thank you for bringing this to our attention.
10/10 優異
Zhou
2024年4月23日
Zhou
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月14日的回應
Hello Zhou,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
10/10 優異
Jerome
伴侶同遊
2024年4月21日
讚好:整潔度和設施服務
Easy to get to and clean people were nice and helpful 👌
Jerome
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月23日的回應
Hello Jerome,We're delighted to hear that you found our location convenient, our rooms clean, and our staff friendly and accommodating. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.
10/10 優異
Clayton (Bloomington)
商務旅客
2024年4月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
On a business trip. I appreciated how clean the room was. I’ll book there again.
Clayton
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月20日的回應
Hello Clayton,We are delighted to hear that you found your room clean during your business trip. It would be our pleasure to welcome you back as our guest in the future. Thank you for choosing our hotel for your stay.
10/10 優異
Tyrone
2024年4月16日
Tyrone
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月6日的回應
Hello Tyrone,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon.
8/10 不錯
Amy
2024年4月15日
讚好:整潔度、職員與服務和住宿狀況
Amy
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月18日的回應
Hello Amy, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
10/10 優異
Robert
2024年4月8日
讚好:整潔度、職員與服務和住宿狀況
Robert
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月11日的回應
Hello Robert,We are delighted to hear that you had an exceptional stay with us! We look forward to welcoming you back soon for another memorable experience.
2/10 很差
Michelle
2024年3月30日
不滿:整潔度、設施服務和住宿狀況
Went to this property to stay with my family for one reason the pool after there 20 minutes a kid vomited in and around pool so pool was closed the next morning it stayed closed until after we checked out I asked for refund and was denied
Michelle
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月3日的回應
Hello Michelle, We apologize for the inconvenience you experienced during your stay. Our team takes pool cleanliness seriously for the well-being of all guests, and closures are necessary in such situations. For any refund requests, we recommend reaching out to our management directly for further assistance. Your feedback is valuable for our improvement efforts.
6/10 一般
MOHAMMED (FORT WAYNE)
家人同遊, 商務旅客
2024年3月28日
讚好:職員與服務
The property is very dated and needs update and improvement. The old furnishings and carpet looks dirty.
MOHAMMED
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月29日的回應
Hello MOHAMMED,We appreciate your feedback and will share your comments with our management team for future considerations. Thank you for taking the time to share your experience with us.
10/10 優異
Shaloo
家人同遊
2024年3月25日
讚好:整潔度、職員與服務和住宿狀況
Rooms are nice. Decent breakfast.
Shaloo
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月27日的回應
Hello Shaloo,We are pleased to hear that you found our rooms to your liking and enjoyed our breakfast offerings. We appreciate your feedback and hope to welcome you back again in the future.
10/10 優異
George
2024年3月13日
All good
George
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月15日的回應
Hello George,We are pleased to hear that you had a satisfactory experience during your stay with us. Should you have any further feedback or questions, feel free to reach out to our management team directly. Your input is valuable to us for continuous improvement.
6/10 一般
Poonam
2024年3月11日
讚好:職員與服務
不滿:設施服務和住宿狀況
Staff was very helpful and clean, but the property was pretty old so was scared using the elevator as it made noise. For the price I think could have got better option.
Poonam
於 2024 年 3 月住了 3 晚
Manager 於 2024年3月14日的回應
Hello Poonam, Thank you for sharing your experience with us. We appreciate your kind words about our helpful staff and cleanliness. We value your feedback about the elevator noise and will address this concern internally. We strive to offer competitive pricing for the quality of service provided and regret if your expectations were not fully met this time.
8/10 不錯
Sara
2024年3月9日
讚好:整潔度、職員與服務和住宿狀況
Sara
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月12日的回應
Hello Sara, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
8/10 不錯
Peter
2024年3月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and well run. The inebriated guests were unfortunate
Peter
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月9日的回應
Hello Peter,We appreciate your positive feedback on our cleanliness and service. We always aim to provide a pleasant experience for all guests. Your comments regarding other guests have been duly noted for the improvement of our overall guest experience.
8/10 不錯
Anita
2024年3月6日
Anita
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月27日的回應
Hello Anita, We appreciate you choosing our hotel for your stay! Should you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back again soon.
8/10 不錯
Thomas
家人同遊
2024年3月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet considering that it is located just by the highway
Thomas
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月6日的回應
Hello Thomas,We appreciate your feedback on the peaceful ambiance of our hotel despite its proximity to the highway. Your input helps us ensure all guests have a comfortable stay with us. We look forward to welcoming you back in the future to experience more of our hospitality.
8/10 不錯
RAJIV
2024年3月4日
讚好:整潔度、職員與服務和住宿狀況
The hallways are very spacious.
RAJIV
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月6日的回應
Hello RAJIV,We are delighted you found our hallways to be spacious and comfortable during your stay. Our team takes great pride in providing a welcoming environment for all our guests to enjoy. Thank you for sharing your feedback, and we hope to welcome you back in the future for another pleasant stay.
8/10 不錯
Michele
家人同遊, 商務旅客
2024年2月28日
讚好:整潔度、職員與服務和住宿狀況
No issues. Perfect for a short stay.
Michele
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月1日的回應
Hello Michele,We are pleased to hear that you enjoyed your short stay with us. Thank you for taking the time to share your positive feedback! If you ever find yourself in the area again, we would love to welcome you back.
10/10 優異
Faith
家人同遊
2024年2月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pleased with our stay
The hotel was clean, the service was friendly, and they have wide hallways, which gives the hotel a more spacious feel. We enjoyed our stay.
Faith
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月29日的回應
Hello Faith,We are delighted to hear that you found our hotel clean, with friendly service and spacious hallways. It's great to know you enjoyed your stay with us. Your positive feedback means a lot to us. Thank you for sharing your experience!
8/10 不錯
Anthony
家人同遊
2024年2月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Anthony
於 2024 年 2 月住了 1 晚
Melissa 於 2024年2月26日的回應
Anthony, Thank you for taking a few moments to complete our online survey. We appreciate your feedback. We will look forward to seeing you again soon!
10/10 優異
Phyllis
伴侶同遊
2024年2月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Motel was in a convenient to get to and the rooms were clean.
Phyllis
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月28日的回應
Hello Phyllis,We are glad to hear you found our motel convenient to access and our rooms clean. Your feedback is appreciated as we strive to offer a comfortable stay to all our guests. We hope you consider staying with us again in the future for another enjoyable experience.
10/10 優異
Patricia
2024年2月25日
Patricia
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月28日的回應
Hello Patricia,We're delighted to hear you had an excellent stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly.
4/10 欠佳
Thomas
2024年2月24日
不滿:整潔度和住宿狀況
Thomas
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月28日的回應
Hello Thomas, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to further discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.
8/10 不錯
Vijay Kumar
家人同遊, 商務旅客
2024年2月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good place for the money paid.
Vijay Kumar
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月24日的回應
Hello Vijay Kumar,We're delighted to hear that you found value during your stay with us. Your feedback is appreciated as we strive to provide a great experience for all our guests. Thank you for choosing to stay with us and we hope to welcome you back in the future.
6/10 一般
Hanjin
2024年2月23日
讚好:職員與服務
不滿:整潔度
The room smelled bad.
Hanjin
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月24日的回應
Hello Hanjin,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will share it with our team for improvement. Thank you for bringing this to our attention.
10/10 優異
Monica (Van Meter)
2024年2月21日
讚好:整潔度、職員與服務和住宿狀況
Monica
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月22日的回應
Hello Monica,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another amazing experience at our hotel.
10/10 優異
Brian
家人同遊
2024年2月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Brian
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月22日的回應
Hello Brian,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again.
10/10 優異
Julie
家人同遊
2024年2月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had to stop because of snow. Immediately got us in, we felt safe and comfortable.
Julie
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月20日的回應
Hello Julie,We are pleased to hear that you found safety and comfort during your unexpected stop. Your well-being is our top priority. We hope to welcome you back under better circumstances in the future.
8/10 不錯
Manju
2024年2月17日
讚好:整潔度、職員與服務和住宿狀況
Ok
Manju
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月19日的回應
Hello Manju, We appreciate your feedback and apologize for any inconvenience. We value all suggestions for improvement and will address the issues mentioned accordingly. Please feel free to contact our management team for further assistance.
10/10 優異
Michelle
親子同遊
2024年2月17日
讚好:設施服務和住宿狀況
The staff was great... We extended our stay a few times
Michelle
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月17日的回應
Hello Michelle,We're delighted to hear you enjoyed the service provided by our staff during your stay. It's always a pleasure to accommodate our guests' needs, and we're pleased you chose to extend your stay with us. If you have any future accommodation needs, please don't hesitate to get in touch.
10/10 優異
Fanny
多人同遊
2024年2月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fanny
於 2024 年 2 月住了 5 晚
Melissa 於 2024年2月18日的回應
Fanny, Thank you for the perfect score in your review. I will be sharing your experience with the team! We will look forward to seeing you again soon. Wishing you well in your travels.
4/10 欠佳
Christina
2024年2月11日
不滿:整潔度和住宿狀況
Christina
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月15日的回應
Hello Christina, We're sorry to hear that your stay with us was not up to your expectations. We would appreciate it if you could reach out to us directly with any specific feedback you may have, so we can address and improve upon any issues you experienced.
10/10 優異
Erica
家人同遊
2024年2月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Erica
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月9日的回應
Hello Erica,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If there is anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!
8/10 不錯
John
2024年2月4日
John
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月22日的回應
Hello John, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
10/10 優異
Barbara
伴侶同遊
2024年1月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Barbara
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月25日的回應
Hello Barbara,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a great experience. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future for another exceptional stay.
8/10 不錯
Mary
2024年1月23日
讚好:整潔度、住宿狀況和客房舒適度
Employee could’ve been a little more cheerful
Good night Woman who checked me in was less than enthusiastic. She seemed like she could care less that I was there however, the morning women were both great. I did appreciate easy, check-in and easy check out.
Mary
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月25日的回應
Hello Mary,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our check-in and check-out process to be convenient. We apologize if your initial check-in experience was not as enthusiastic as you had hoped for. We appreciate your kind words about the morning staff and we will share your feedback with them. We hope to have the opportunity to welcome you back in the future for an even better experience.
6/10 一般
David L
家人同遊, 商務旅客
2024年1月22日
讚好:整潔度和職員與服務
Had trouble with the south west access door and no shampoo in the bathroom
David L
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月23日的回應
Hello David L, Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced with the south west access door and the missing shampoo in your bathroom. We appreciate your valuable input and will ensure that the relevant departments are made aware of your concerns. Should you have any further questions or require assistance, please feel free to contact our management directly.