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拉法葉伍德斯普林套房酒店的評價

2.5 out of 5
拉法葉伍德斯普林套房酒店
200 Hugh Wallis Rd, Lafayette, LA

評價

6.8
10 分評分，優異；860 則評價中有 290 則" "
8 分評分，不錯；860 則評價中有 186 則" "
6 分評分，一般；860 則評價中有 121 則" "
4 分評分，欠佳；860 則評價中有 95 則" "
2 分評分，很差；860 則評價中有 168 則" "

7.4/10 

整潔度

7.4/10 

職員與服務

6.0/10 

設施服務

7.4/10 

住宿狀況

6.4/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 1 晚
nmartinez 於 2018年7月30日的回應
Thank you for staying at WoodSpring Suites Lafayette. It was our pleasure to have you as our guest.

2/10 很差

Keera

讚好：職員與服務
不滿：整潔度
於 2024 年 5 月住了 1 晚
Joseph Jack 於 2024年5月20日的回應
Our apologies on the issues you had with your stay. We appreciate your Feedback and will use it to improve future stays.

2/10 很差

Ciera

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The property rooms smelled like smoke! The linen in the room was dirty ! I had to ask for new towels and linen! The pillows were raggedy and uncomfortable
於 2024 年 5 月住了 1 晚
Joseph Jack 於 2024年5月14日的回應
Our apologies for the issues with your stay. We appreciate your feedback and will use this information to improve future guest stays

2/10 很差

Catherine

伴侶同遊
Just bad stunk lights not working
於 2024 年 5 月住了 1 晚
Joseph Jack 於 2024年5月11日的回應
We appreciate you feedback and will use this information of for future stays.

10/10 優異

Gloria

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Too many people hanging around outside didnt look like they belong there at night
於 2024 年 5 月住了 1 晚
Joseph Jack 於 2024年5月10日的回應
We are happy you enjoyed your stay and encourage you to stay with us in the future.

6/10 一般

John

商務旅客
不滿：住宿狀況
uncomfortable bed, dirty room
於 2024 年 5 月住了 1 晚
Joseph Jack 於 2024年5月9日的回應
We appreciate you feedback we will use this information to better future stays

2/10 很差

Treylon

伴侶同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
The room was very poorly cleaned, there was still soap in the shower from the previous people who slept there. The room was a “Non Smoking Room” but wreaked of cigarette smoke and have several cigarette burns on the counter, sink, as well as the bath tub. The toilet barely flushed and the shower head had so much built up calcium it looked like mold. I would never spend my money at this establishment again.
於 2024 年 5 月住了 1 晚
Joseph Jack 於 2024年5月8日的回應
Our apologies for your concerns with your stay. We value your feedback and will use this information to improve future stays.

6/10 一般

Pierce

伴侶同遊
讚好：職員與服務
Our shower head was broken and fixed to the shower curtain rod with plastic bands of some sort. Also found hair of someone else in our towels.
於 2024 年 5 月住了 2 晚
Joseph Jack 於 2024年5月7日的回應
Thank you for your feedback we will use this information to better future stays.

10/10 優異

Eva

讚好：整潔度、職員與服務和住宿狀況
It’s was all good.
於 2024 年 5 月住了 2 晚
Joseph Jack 於 2024年5月7日的回應
We are happy you enjoyed your stay!

10/10 優異

Jan

家人同遊
So far so good. Wasn’t expecting much for the price but I’m pleasantly surprised. The tv had no remote but they quickly brought us one. Not bad for the price and we (2 women) felt pretty safe here.
於 2024 年 5 月住了 1 晚
Joseph Jack 於 2024年5月7日的回應
We are happy you enjoyed your stay

10/10 優異

Della

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Joseph Jack 於 2024年5月3日的回應
We appreciate that you enjoyed your stay.

2/10 很差

Shermaine

親子同遊
不滿：設施服務
No towels available . No one available at the front desk checking outb
於 2024 年 4 月住了 1 晚
Joseph 於 2024年4月29日的回應
Our apologies for the issues incurred with your stay. We value your feedback and will use this information for future guest stays.

2/10 很差

Dameian

於 2024 年 4 月住了 4 晚
Joseph Jack 於 2024年5月20日的回應
Our apologies on the issues you had with your stay. We appreciate your Feedback and will use it to improve future stays.

4/10 欠佳

Christian

不滿：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Joseph 於 2024年4月27日的回應
Our apologies for the issues of concern with your stay with us. Your feedback is valuable and we will make future adjustment for a better quality stay.

4/10 欠佳

Kolbe

於 2024 年 4 月住了 1 晚
Joseph Jack 於 2024年5月13日的回應
Our apologies for the issues with your stay. We will use this information to better guest stays

4/10 欠佳

Ralph

讚好：職員與服務
不滿：住宿狀況
Bed was absolutely awful, smelled weed all the time
於 2024 年 4 月住了 4 晚
General Manager L. Rowan 於 2024年4月15日的回應
Thank you for your feedback. Please be assured that we will use this in our training environments

8/10 不錯

Elwood

讚好：整潔度、職員與服務、設施服務和住宿狀況
It s is a very good place to stay
於 2024 年 3 月住了 7 晚
General Manager LJ 於 2024年4月3日的回應
Thank you for your feedback. Be assured that we will use this feedback in our training environment.

2/10 很差

Victoria

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The floors were dirty, there was dust that was all on the bed frame that the mattress sat on and the sink in the bath leaked so bad as if the pipe wasn’t even connected to the drain. The elevator smelled HORRIBLE. Like a musky dirty smell. The rug in the elevator looked as if it had NEVER EVER been vaccumed! The a/c was PERFECT! It was freezing which we enjoyed.
於 2024 年 3 月住了 1 晚
General Manager LJ 於 2024年4月1日的回應
Thank you for your feedback. Please be assured that we will implement this feedback into our training.

4/10 欠佳

Norma

商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
The property was very close to the airport. I canceled another hotel stay accidentally. So, I was happy to get a room at a cheaper rate for one night. The staff was AMAZING. They were kind and accommodating. I arrived late, past 11pm. They were welcoming and pleasant. They deserve the EXCELLENT rating I gave! As I got out of the Uber, a car started blinking it's high beams and blowing it's horn. I ignored it but felt a little unsafe after that. The property was rundown, with stains on the hallway carpet. The cabinets in the suite were old and peeling. The pillow cases were dirty and the thought of sleeping on the sheets made me uncomfortable. I slept on top of the bed with my clothes on. The towels seemed clean so I used one to cover the pillow case. I did not see any signs of bugs in my room or on the premises and I waited a few hours for my friend to pick me up, as planned. I wouldn't stay there again, even for one night. The property owner should improve/upgrade the property. They have great selection of staff. It would be good to have good property to match the EXCELLENT staff!
於 2024 年 3 月住了 1 晚
General Manager LJ 於 2024年3月27日的回應
Thanks you for your feedback as it is our pleasure to host you as our guest. Be assured you feedback will be used to training environments.

6/10 一般

Neeve Katherine

伴侶同遊
讚好：設施服務
不滿：整潔度和職員與服務
We had someone ring our phone and knock on the door at 4 am for unknown reasons and I didn't feel comfortable staying.
於 2024 年 3 月住了 14 晚
General Manager LJ 於 2024年3月22日的回應
Thank you for your feedback. As it is our goal to provide excellent customer service.

6/10 一般

Jerry

Way too loud 🚂
於 2024 年 3 月住了 1 晚
General Manager LJ 於 2024年3月22日的回應
Thank you for your feedback. As it is our goal to provide excellent customer service.

10/10 優異

KEISHA

讚好：職員與服務和住宿狀況
The staff is amazing
於 2024 年 3 月住了 1 晚
General Manager LJ 於 2024年3月11日的回應
Thanks so much for your feedback. We strive to provide quality customer service. Be assured that we will incorporate your input in our training sessions.

2/10 很差

Chandler

於 2024 年 2 月住了 23 晚
General Manager LJ 於 2024年3月27日的回應
Thanks you for your feedback as it is our pleasure to host you as our guest. Be assured you feedback will be used to training environments.

10/10 優異

KEISHA

於 2024 年 3 月住了 1 晚
General Manager LJ 於 2024年3月7日的回應
Thank you for your feedback. It is our mission to provide excellent guest experiences. Be assured we will apply your feedback to our training.

6/10 一般

Marie-Claude

伴侶同遊
讚好：設施服務
不滿：整潔度、職員與服務和住宿狀況
Pour dormir ça va! Par contre, les tapis sont tachés et malgré l’interdiction de fumer, ça sent le pot. Le service à la réception est ordinaire, pas de petites monnaies pour faire le lavage, pas de sèche cheveux entre autres. Prix de la chambre bas égale service médiocre.
於 2024 年 2 月住了 11 晚
LJ General Manager 於 2024年2月27日的回應
Thank you for providing feedback. We strive to provide quality guest experience.

6/10 一般

Joshua

家人同遊, 伴侶同遊, 寵物同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
Area is trashy and questionable, front desk double charged me over a hundred dollars for someone else’s room.
於 2024 年 2 月住了 1 晚
General Manager LJ 於 2024年2月20日的回應
We appreciate your feedback concerning your experience as our guest. As we continue to provide guest experiences that speak to our core values

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
Everything was great
於 2024 年 1 月住了 2 晚
General Manager L. Rowan 於 2024年2月19日的回應
Thank you for your feedback. It is our core value and mission to provide superior guest experience.

2/10 很差

Steven A (New Orleans)

不滿：整潔度、職員與服務、設施服務和住宿狀況
Not an appropriate motel for a tourist. Low-end temporary housing for laborers and indigent families. In 7 night stay my room was cleaned not once, no linen change, plumbing leaks were noisy all night long. No morning coffee. Only food was a candy vending machine. Residents had obscenity laced shrieking bouts in the hallway at 4am. When I asked where I could dispose of my garbage they directed me to take it myself to a dumpster out back. Traveler beware.
於 2024 年 2 月住了 7 晚
General Manager LJ Rowan 於 2024年2月15日的回應
Thank you for your feedback as we do strive to provide excellent guest experiences.

6/10 一般

真實旅客

於 2024 年 2 月住了 3 晚
General Manager LJ Rowan 於 2024年2月12日的回應
Thanks for the feedback as we strive to uphold the core values and mission of our company. Thanks for being a valued guest.

10/10 優異

Patricia

讚好：整潔度
不滿：住宿狀況
於 2024 年 1 月住了 7 晚
General Manager LJ Rowan 於 2024年2月8日的回應
Thank you for your feedback as we do attempt to uphold our company standards.

2/10 很差

Felton

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Dirty
This hotel did not have enough towels for us. The restroom was not cleaned properly. Someone had left evidence in the toilet of taking a bowel movement. Used soap and a tooth pick had been left in the restroom also. There are obviously people living there long term with loud rambunctious kids. People are also smoking marijuana. The carpets in the hallway are dirty beyond repair. This booking was a huge mistake.
於 2024 年 2 月住了 2 晚
General Manager L. Rowan 於 2024年2月6日的回應
Thank you for your feedback. As the staff on property aim to provide the best service possible.

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務和客房舒適度
Quick overnight stay
For the price point this was a pretty good stay . Lionel the manager when we checked in was very hospital and friendly . I didn’t look for coffee makers in the room and that was my fault , this is more of an extended stay type of place but the vending machines had plenty of options and the gym was good enough for some cardio . The air conditioning worked well and was quiet , which I appreciated . It is across the street from an airport so if you wake easily this might not be for you . The sink in the bathroom leaked when turned on and when I notified the staff in the morning they made sure to make a note of it , it was a Saturday into Sunday morning stay so I didn’t bother calling down the night of , we just used the bathtub faucet . Water pressure worked well in shower and heated quickly . Overall good stay .
於 2024 年 1 月住了 1 晚
General Manager L. Rowan 於 2024年1月30日的回應
Thank you for visiting us at Woodspring Suites Lafayette. I hope we achieved our goal of making your stay memorable by providing outstanding service.

6/10 一般

Dandy A

商務旅客
不滿：客房舒適度
No body clean or make room everyday.
於 2024 年 1 月住了 4 晚
General Manager L Rowan 於 2024年1月30日的回應
Thank you for visiting us at Woodspring Suites Lafayette.

6/10 一般

Heidi

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 7 晚
General Manager L. Rowan 於 2024年1月25日的回應
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I’m so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right.

2/10 很差

Chris

商務旅客
不滿：整潔度和住宿狀況
0/10 do not recommend. I’ve stayed here twice. It gets worse and worse. I would never stay here again. The building is filthy, there’s trash everywhere, the towels, bed sheets, pillows are disgusting, and the entire building reeks of filth and cigarettes. Nothing about the experience was pleasant. And then unfortunately it’s directly in front of a highway as well as train tracks so sleeping is nearly out of the question. Very disappointing.
於 2024 年 1 月住了 1 晚
General Manager L. Rowan 於 2024年1月23日的回應
Chris, Thanks for your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things."

8/10 不錯

Michelle

家人同遊
讚好：住宿狀況
不滿：整潔度
於 2024 年 1 月住了 7 晚
General Manager L. Rowan 於 2024年1月23日的回應
Michelle, Thanks for your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things."

8/10 不錯

Deepak

於 2024 年 1 月住了 2 晚
General Manager LJ Rowan 於 2024年2月8日的回應
Thank you for your feedback as we do attempt to uphold our company standards.

10/10 優異

Desmond

讚好：整潔度、職員與服務和住宿狀況
Everything was perfect as usual
於 2024 年 1 月住了 7 晚
General Manager L. Rowan 於 2024年1月16日的回應
I truly appreciate your thoughts. Meeting the expectations of leadership can be a challenging task so I'm glad we were able to give feedback on our property. Thank you for being a valued guest here at Woodsprings Suites Lafayette

10/10 優異

Abraham

商務旅客
讚好：整潔度和職員與服務
於 2024 年 1 月住了 4 晚
General Manager L. Rowan 於 2024年1月23日的回應
Abraham, Thanks for your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things."

2/10 很差

Art

讚好：職員與服務
不滿：整潔度和住宿狀況
Room was dirty no pillow cases
於 2023 年 12 月住了 8 晚
General Manager L. Rowan 於 2024年1月23日的回應
Art, Thanks for your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things."

2/10 很差

Isaiah

不滿：整潔度、住宿狀況和客房舒適度
Run !!!!!
Smelt like cigarettes throughout the entire building and room Would not recommend at all
於 2023 年 12 月住了 1 晚
General Manager L. Rowan 於 2024年1月16日的回應
truly appreciate your thoughts. Meeting the expectations of leadership can be a challenging task so I'm glad we were able to give feedback on our property. Thank you for bringing up areas for improvement in such a constructive manner. I'm confident that as we work together we will make a great team and accomplish each goal set out for us by management.

6/10 一般

真實旅客

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Spend money on a nicer hotel
Dirty, dogs barking all night across the hall, people smoking cigarettes everywhere, gym never cleaned, room wasn’t swept when we first entered our room, seemed more like an apartment building where people just live there, no manners…only positive was the man at the front desk. Very helpful.
於 2023 年 12 月住了 7 晚
General Manager L. Rowan 於 2024年1月16日的回應
truly appreciate your thoughts. Meeting the expectations of leadership can be a challenging task so I'm glad we were able to give feedback on our property. Thank you for bringing up areas for improvement in such a constructive manner. I'm confident that as we work together we will make a great team and accomplish each goal set out for us by management.

8/10 不錯

Bryant

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 7 晚
General Manager L. Rowan 於 2024年1月16日的回應
truly appreciate your thoughts. Meeting the expectations of leadership can be a challenging task so I'm glad we were able to give feedback on our property.

10/10 優異

Humberto

於 2023 年 11 月住了 6 晚
General Manager L. Rowan 於 2024年1月16日的回應
truly appreciate your thoughts. Meeting the expectations of leadership can be a challenging task so I'm glad we were able to give feedback on our property. Thank you for being a valued guest with Woodsprings Suites Lafayette.

2/10 很差

C

不滿：整潔度、職員與服務和住宿狀況
I was refunded room was filthy mattress was covered in blood looked like someone was shot on that mattress sheets dirty brown spots...light in bathroom was broken fan was straight wired just a hole where switch should be omg Not clean enough for a dog
於 2023 年 10 月住了 4 晚
General Manager L. Rowan 於 2024年1月23日的回應
C, Thanks for your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things."

6/10 一般

Michaila

不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
General Manager L. Rowan 於 2024年1月23日的回應
Michaila, Thanks for your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things."

6/10 一般

Robert

讚好：整潔度
不滿：設施服務和住宿狀況
No internet service during 4 night stay. Management said they weree "working on it." When i asked the clerk abut the lack of service, she said since it was "free" internet, there was no obligation to provide connectivity
於 2023 年 10 月住了 3 晚
General Manager L. Rowan 於 2024年1月23日的回應
Robert, Thanks for your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things."

10/10 優異

Pamela

讚好：職員與服務和住宿狀況
於 2023 年 10 月住了 8 晚
General Manager L. Rowan 於 2024年1月23日的回應
Pamela, Thanks for your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things."

2/10 很差

真實旅客

不滿：整潔度、職員與服務和客房舒適度
Hair on sheets, blood on floor, dirty wash rag left in shower.
於 2023 年 10 月住了 3 晚
General Manager L. Rowan 於 2024年1月23日的回應
Thanks for your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things."

2/10 很差

Diane

於 2023 年 10 月住了 1 晚
General Manager L. Rowan 於 2024年1月23日的回應
Diane, Thanks for your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things."