3 days prior to our 2 week rental the owner reluctantly sent her rental agreement (as she stated she normally gives it out 1 day in advance ). The description stated the rental was the “Entire House” but we found out there is a “Lovely Couple” renting downstairs (whose windows (qty of 4) look directly out into the “Private Backyard Oasis” and were then described as the “On Site Property Manager”. There is Resident Cat, even though we rented this house because we have 2 dogs (described as pet friendly). The agreement also stated that she or her husband would be by twice a day to water her flower pots in the backyard, which was described as, “a Private Backyard Oasis”. There is a Hot Tub in the description, yet not one on site. It stated 2 Queen beds, yet 1 was only a “Full size” which sits extremely low to the floor making it difficult to get in and out of. The pool was”too hot (34C) and too full”, skimmer did not work, owner fixed last 2 days. The owner has since updated her description to include, “Property manager on site”. After VRBO investigated this property the owner changed the description once again to read, “Property manager on site with no shared spaces”. Saying a manager is on site is still a far cry from the truth, the property manager (renting tenants) are in your house you are renting. Saying they are on site, instinctively tells me there is another building somewhere that the property manager is staying in. This is wrong - they are in the basement of the house.
