阿比安凡妮溫泉度假村

3.5 星級住宿

Abbey Resort and Avani Spa

海灘家庭樂,設有室內泳池

選擇日期查看價格

評價

8.6 分,滿分 10 分,
優異

人氣設施服務

  • 泳池
  • 浴缸
  • SPA
  • 包車位
  • 餐廳
  • 空調
現價 HK$855
合共 HK$1,142
連稅及其他費用
2 月 5 日 - 2 月 6 日

客房選擇

可用嘅客房篩選條件
正在顯示 10 種房型 (共 10 種)

客房, 1 張特大雙人床, 度假村景

8.6 分,滿分 10 分
優異
(75 則評價)

特色

陽台或庭院
空調
可提供相連客房
雪櫃
平面電視
獨立睡房
高級寢具
風筒
  • 291 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床
  • 度假村景

客房, 2 張加大雙人床, 泳池景

8.8 分,滿分 10 分
優異
(42 則評價)

特色

陽台或庭院
空調
可提供相連客房
雪櫃
平面電視
高級寢具
風筒
私人浴室
  • 291 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床

客房, 2 張加大雙人床, 度假村景

8.6 分,滿分 10 分
優異
(78 則評價)

特色

陽台或庭院
空調
可提供相連客房
雪櫃
平面電視
高級寢具
風筒
私人浴室
  • 291 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床
  • 度假村景

客房, 1 張特大雙人床及 1 張梳化床, 泳池景

8.8 分,滿分 10 分
優異
(57 則評價)

特色

陽台或庭院
空調
可提供相連客房
雪櫃
平面電視
高級寢具
風筒
私人浴室
  • 291 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

客房, 1 張特大雙人床及 1 張梳化床, 海港景

9.0 分,滿分 10 分
卓越
(59 則評價)

特色

陽台或庭院
空調
可提供相連客房
雪櫃
平面電視
高級寢具
風筒
私人浴室
  • 291 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床
  • 海港景

客房, 2 張加大雙人床, 海港景

8.8 分,滿分 10 分
優異
(40 則評價)

特色

陽台或庭院
空調
可提供相連客房
雪櫃
平面電視
高級寢具
風筒
私人浴室
  • 291 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床
  • 海港景

客房, 1 張特大雙人床, 無障礙, 泳池景

9.0 分,滿分 10 分
卓越
(4 則評價)

特色

陽台或庭院
空調
可提供相連客房
雪櫃
平面電視
獨立睡房
高級寢具
風筒
  • 291 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床

客房, 2 張加大雙人床, 無障礙, 泳池景

9.0 分,滿分 10 分
卓越
(2 則評價)

特色

陽台或庭院
空調
可提供相連客房
雪櫃
平面電視
高級寢具
風筒
私人浴室
  • 290 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床

客房, 1 張特大雙人床, 無障礙, 度假村景

8.8 分,滿分 10 分
優異
(10 則評價)

特色

陽台或庭院
空調
可提供相連客房
雪櫃
平面電視
高級寢具
風筒
私人浴室
  • 291 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床
  • 度假村景

客房, 2 張加大雙人床, 無障礙, 度假村景

特色

陽台或庭院
空調
可提供相連客房
雪櫃
平面電視
高級寢具
風筒
私人浴室
  • 291 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床
  • 度假村景
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登入查看合資格的折扣及禮遇,更多歷險旅程,更多豐富獎賞!

關於鄰近區域

芳塔納的阿比安凡妮溫泉度假村既鄰近高爾夫球場,又在位處海濱位置。自問好動的你,一定要到訪日內瓦湖遊船線及工作室酒莊!如果想盡賞此區的自然風光,還可以探索日內瓦湖及大腳海灘州立公園。黑角歷史保護區及里維埃拉海灘是旅客推介的另外兩個好去處。這裡的越野滑雪及高山滑雪設施定能讓你盡享雪地樂趣,而雪地電單車及滑雪胎等活動同樣不容錯過!瀏覽我們的芳塔納旅遊指南
查看更多芳塔納度假村
地圖
269 Fontana Boulevard, Fontana, WI, 53125

附近景點

  • Lake Geneva, WI
    日內瓦湖
    2 分鐘路程 - 0.2 公里
  • 里維埃拉海灘
    里維埃拉海灘
    15 分鐘車程 - 18.0 公里
  • 大腳高爾夫球場
    3 分鐘車程 - 2.5 公里
  • 日內瓦湖遊船線
    16 分鐘車程 - 18.3 公里
  • 大日內瓦度假村山頂
    23 分鐘車程 - 23.6 公里

交通資料

  • 哈佛站:17 分鐘車程
  • 米歇爾將軍國際機場 (MKE):59 分鐘車程

餐廳

  • Pier 290
    7 分鐘車程
  • Coffee Mill
    7 分鐘路程
  • Big Foot Market
    5 分鐘車程
  • Sammy's on the Square
    4 分鐘車程
  • The Bar at Chuck's
    4 分鐘路程

住宿資料

阿比安凡妮溫泉度假村

位於日內瓦湖附近的親子度假村
阿比安凡妮溫泉度假村鄰近黑角歷史保護區,並有鄰近高爾夫球場、碼頭和露台等設施服務。此度假村提供海濱用餐區、摩托艇和釣魚,旅客可以盡情曬太陽,享受度假時光。想要放鬆一下的話,推薦您到附設的 Spa 做個按摩、體膜護理或腳底按摩。住宿附設 2 間餐廳,供應早餐、早午餐、午餐和晚餐,並有美國菜。健身俱樂部提供健身班,還有溜冰和行山/單車徑等活動可以體驗。住宿提供店內購物、咖啡室和花園等設施服務讓旅客使用。
住宿的設施服務還有:
  • 設有季節性室外泳池和室內泳池,還有滑水梯
  • 免費自助泊車
  • 全套早餐 (收費)、免費借用單車服務、特快退房
  • 會議室、桌球枱、多語服務人員
  • 許多旅客在評語裡對住宿的熱心員工和地點等特色讚不絕口。
客房特色
334 間客房全部都有高級寢具、可放手提電腦的夾萬等舒適享受,以及空調和免費報章等設施服務。 許多旅客在評語中對住宿整潔的客房讚不絕口。
其他客房設施服務還包括:
  • 浴室有浴缸或淋浴設施和免費梳洗用品
  • 平面電視,提供精選電視頻道
  • 陽台或庭院、雪櫃和咖啡機/沖茶器

類似住宿

住宿設施服務

泊車及交通

  • 店內設有免費自助車位
  • 店內設有露營車/巴士/貨車車位 (收費)
  • 附設自助泊車,車位有限
  • 店內設有輪椅可達車位和客貨車車位
  • 店內設有非街泊車位

餐飲

  • 全套早餐供應時段:平日 07:00 至 11:00,週末 07:00 至 12:00;收費:每人 USD14.95 至 42.95
  • 1 間咖啡店/咖啡室
  • 2 間酒吧/酒廊
  • 2 間餐廳
  • 二人/私人用餐
  • 小食店/熟食店

店內餐廳

  • 240° West
  • Bar West
  • Café Latte
  • Gazebo Grille
  • The Waterfront

休閒活動

  • 1 個室內泳池
  • 1 個浴缸
  • 公共空間電視
  • 水上電單車
  • 全方位 SPA
  • 行山/單車徑
  • 免費單車借用服務
  • 兒童池
  • 季節性室外泳池
  • 英式/美式桌球枱
  • 高爾夫球車
  • 健身俱樂部
  • 健身班
  • 晚間娛樂節目
  • 釣魚
  • 溜冰
  • 滑水梯
  • 滑雪通行證
  • 遊戲
  • 電子遊戲/遊戲室
  • 摩托船
  • 鄰近 18 洞高爾夫球場
  • 購物

親子設施

  • 1 個室內泳池
  • 小食店/熟食店
  • 兒童池
  • 兒童玩具
  • 兒童遊戲
  • 季節性室外泳池
  • 房內雪櫃
  • 圍欄泳池
  • 滑水梯
  • 電子遊戲/遊戲室

便利服務

  • 24 小時接待處
  • 大堂提供免費報紙
  • 自動售賣機
  • 自動櫃員機
  • 行李寄存
  • 髮廊
  • 禮品店/書報攤

旅客服務

  • 多語服務人員
  • 行李搬運服務
  • 客房清潔服務 (每日提供)
  • 乾洗/洗衣服務
  • 婚禮服務

商務服務

  • 24 小時商務中心
  • 25 間會議室
  • 共享工作空間
  • 會議中心 (40,000 平方尺)
  • 電腦工作站

戶外設施

  • 位處湖畔
  • 花園
  • 野餐區
  • 碼頭
  • 露台

全方位 SPA

  • 17 個療程室
  • 水療
  • 身體磨砂
  • 芳香療法
  • 美甲/護足
  • 美容療程
  • 桑拿
  • 浴缸
  • 海水療法
  • 排毒裹敷療程
  • 深層組織按摩
  • 產前按摩
  • 瑞典式按摩
  • 腳底按摩
  • 運動按摩
  • 蒸氣室
  • 熱石按摩
  • 雙人療程室
  • 體膜護理
  • SPA 每日開放

無障礙設施

  • 如需特定無障礙設施,請參閱預訂確認內的資料與住宿聯絡。
  • 入口通道光線充足
  • 升降機
  • 代客停泊配備輪椅車輛
  • 助聽裝置
  • 無梯級入口通道
  • 輪椅可達 SPA
  • 輪椅可達公廁
  • 輪椅可達升降機通道
  • 輪椅可達泳池
  • 輪椅可達客貨車車位
  • 輪椅可達酒廊
  • 輪椅可達停車場
  • 輪椅可達健身室
  • 輪椅可達商務中心
  • 輪椅可達登記櫃台
  • 輪椅可達餐廳
  • 輪椅可達禮賓櫃台
  • 輪椅通道
  • 輪椅通道 (可能有限制)
  • 點字/凸字標示

其他設施

  • 2 層樓層
  • 7 棟建築
  • 大堂壁爐
  • 宴會廳
  • 禁煙住宿
  • 舞會廳

客房設施服務

睡房

  • 高級床上用品

浴室

  • 毛巾
  • 免費梳洗用品
  • 私人浴室
  • 風筒
  • 浴缸或淋浴間

娛樂

  • 收費電影
  • 附收費頻道的平面電視

餐飲

  • 有限客房送餐服務
  • 咖啡機/沖茶器
  • 香檳服務
  • 雪櫃

其他設施

  • 免費本地通話
  • 免費每日報紙
  • 夾萬 (可放手提電腦)
  • 空調 (恆溫)
  • 書桌
  • 提供相連客房
  • 電話
  • 熨斗/熨衫板

政策

入住

入住時段開始時間:16:00;入住時段結束時間:23:00
提早登記入住服務按供應情況提供
提早入住費用:USD50.00
延遲入住服務按供應情況提供
最低登記入住年齡 - 18 歲

退房

於 11:00 前退房
零接觸退房服務
延遲退房服務按供應情況提供
延遲退房需額外付費
特快退房

特別入住指示

住宿前台職員將親自迎接旅客到埗
如計劃於23:00後抵達住宿,請預先與住宿聯絡,聯絡資料載於預訂確認
由住宿提供的資訊可能會使用自動翻譯工具翻譯。

如何進入住宿

接待處有人當值

寵物

不可攜帶寵物 (輔助動物除外;豁免收費)

小童與加床

歡迎兒童入住
2 位 16 歲或以下兒童可使用現有寢具免費入住父母或監護人的客房
恕不提供摺床/加床
不提供嬰兒床

此住宿接受以下付款方式

重要資訊

基本收費

你將需於住宿支付以下費用,並可能包含適用稅項:

  • 休閒設施費:每晚每間住宿 USD25.32
休閒設施費包括:
  • 其他已包服務
  • 傳真
  • 使用健身中心
  • 房內樽裝水
  • 上網
  • 報章
  • 使用泳池
  • 接駁車服務
  • 代客泊車
  • WiFi 上網服務 (服務可能有限)

此處已列出所有由住宿提供的收費項目。

可選額外設施服務費用

  • 全套早餐費用:每位 USD14.95 至 42.95 (大約金額)
  • 提早入住費用:USD50.00 (視乎供應情況而定)
  • 延遲退房需額外付費 (視乎供應情況而定)

住宿可能尚有其他額外收費。上述收費及按金不包括稅項,金額亦可能會有所變動。

注意事項

如有額外房客入住,住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件及信用卡,以備雜費之用。
住宿無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,住宿亦可能會加收費用。
住宿接受信用卡及扣帳卡等付款方式;不接受現金。
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮,建議你在抵達前聯絡住宿,確認對方是否能為你安排合適的客房。

其他須知

季節性泳池於 6 月至 9 月開放
高爾夫球、按摩服務及SPA 療程必須提早預訂;若要預訂,請於抵達前按預訂確認上的聯絡資料聯絡此住宿
住宿設有相連房/相鄰房,但需視乎供應情況而定,住客可致電預訂確認中的電話號碼向住宿提出要求
建議旅客乘車往返此住宿
16 歲以下兒童必須有成人陪同方可使用健身設施或熱水浴缸
16 歲以下住客禁止使用 SPA

住宿又稱為

Abbey Avani Spa
Abbey Avani Spa Fontana
Abbey Resort & Avani Spa
Abbey Resort & Avani Spa Fontana
Resort Avani
Abbey Resort Avani Spa Fontana
Abbey And Avani Spa Fontana
Abbey Resort and Avani Spa Resort
Abbey Resort and Avani Spa Fontana
Abbey Resort and Avani Spa Resort Fontana

常見問題

阿比安凡妮溫泉度假村是否設有泳池?

是,此住宿設有室內泳池、季節性室外泳池及兒童泳池。

入住阿比安凡妮溫泉度假村需要多少錢?

截至 2026 年 1 月 22 日,2 位成人於 2026 年 2 月 5 日入住阿比安凡妮溫泉度假村 1 晚的價格低至 HK$854.94,未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價,可能隨時變動。請選擇日期以查看最準確的價格。

阿比安凡妮溫泉度假村是否寵物友善住宿?

否,此住宿僅接待輔助動物。

阿比安凡妮溫泉度假村的泊車位收費多少?

此住宿提供免費自助泊車服務。

阿比安凡妮溫泉度假村的登記入住時間是?

登記入住開始時間:16:00;登記入住結束時間:23:00。此住宿有提供提前入住服務,費用為 USD50.00 (視乎客房供應情況而定)。延遲入住服務限時提供。

阿比安凡妮溫泉度假村的退房時間是?

退房時間為 11:00。此住宿有提供延遲退房服務,並酌量收費 (視乎客房供應情況而定)。

阿比安凡妮溫泉度假村位於哪裡?

此適合家庭入住的度假村位於芳塔納,在海濱,距離日內瓦湖 0.4 公里,而且距離黑角歷史保護區和大腳海灘州立公園不到 15 公里。里維埃拉海灘和日內瓦湖遊船線亦位於 15 公里內。

評價

阿比安凡妮溫泉度假村的評價

8.6

優異

8.8

整潔度

8.4

設施服務

8.6

職員與服務

8.2

住宿狀況
10 分評分,優異;1731 則評價中有 964 則
8 分評分,不錯;1731 則評價中有 391 則
6 分評分,一般;1731 則評價中有 239 則
4 分評分,欠佳;1731 則評價中有 88 則
2 分評分,很差;1731 則評價中有 49 則

評價

10/10 優異

Emily

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a great time. James was very helpful.
於 2026 年 1 月住了 3 晚

6/10 一般

Lauren (West Chicago)

親子同遊
讚好:整潔度
The resort had a lot of family friendly amenities, but the spa staff were rude and the spa was overcrowded (overbooked?) The hallways were really cold and there was no “free breakfast” (not sure why I was asks about that?)
於 2026 年 1 月住了 3 晚

8/10 不錯

LaTanya

家人同遊
讚好:整潔度、設施服務和住宿狀況
Nice view of the Lake
於 2026 年 1 月住了 2 晚

2/10 很差

Karina

家人同遊
讚好:設施服務
不滿:住宿狀況
I used to love staying on this hotel but this vacations was really bad first day of my stay the pool was closed because someone popped on it then all the kids were on the jacuzzi playing with the balls that were on the pool then i went to the front desk to talk to them about this then the receptionist was really rude and he told me that the they sent and email to let everybody know but I didn’t get one then i told hime he can check if they sent me a n email he realized that my name wasn’t in the list then he apologized too late! well that pass next day i went to the pool again but i didn’t went in to the pool i stayed in the jacuzzi then a big guy jumped in to the pool i think he hit the ground or something he came out with his arm bleeding he didn’t notice and came in to the jacuzzi soo bad experience never going back they have staff to watch but they were inside the office talking to each other instead of watching the pool.
於 2026 年 1 月住了 2 晚

10/10 優異

George

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
The resort was very clean and the food at the Waterfront restaurant was great! Would recommend staying at this resort.
於 2026 年 1 月住了 1 晚

8/10 不錯

Araceli

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
The place is nice and clean, there is a lot of things to do with your kids in the winter time. If you really want to experience a couples getaway, you must book a day at Avani Spa.
於 2026 年 1 月住了 2 晚

6/10 一般

Amber

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
I’ve been coming to the Abbey since the 1980s. We recently had a 2-night stay. The first night, our room was on the second floor in building 6, which made it very hard to keep warm due to the vaulted ceilings. We also requested a room with a bathtub in the shower, but none were available. It was comfortable enough to work remotely in the room at the desk. On the second day, our new neighbors were extremely loud, yelling and swearing, so we requested a new room. The next room on the first floor in building 5 was a lot warmer. We appreciated the quick accommodation to our request. We ate at the Waterfront for dinner, where the hostess was quite accommodating, ensuring we had a seat we liked and were warm enough, since part of the restaurant was mostly windows. The food was pretty good. Our waiter seemed rushed. Breakfast at the 240 West restaurant was sub par. The buffet had some variety, and the fruit was exceptionally fresh and delicious. My husband ordered an omelet for his meal, but sent it back because it was pretty liquidy. They took that off the bill for us. We didn’t try the pool or hot tub because there were a lot of families, and kids in the hot tub.
於 2026 年 1 月住了 2 晚

8/10 不錯

December

商務旅客
讚好:設施服務
We enjoyed our stay overall. The customer service wasn’t what we’ve become accustomed to in past visits, but still an enjoyable and clean stay.
於 2026 年 1 月住了 2 晚

10/10 優異

Frank Dennis

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful resort on the shore of Lake Geneva. Classic feel and all the modern amenities. Great food helpful staff
於 2026 年 1 月住了 2 晚

6/10 一般

Mohammed F

讚好:整潔度和住宿狀況
Should have clearly stated outdoor pool was closed on website or while doing reservation.
於 2025 年 10 月住了 1 晚

6/10 一般

Joshua

家人同遊
Rooms were okay. Pillows were terrible, blankets on bed were super thin. Bathrooms are outdated. The hallways needed MAJOR vacuuming. The hallway of the spa literally smelt like a fresh smoked cigarette.
於 2026 年 1 月住了 2 晚

6/10 一般

David

The room pillows are horrible. Thank God we had massages since we woke up feeling terrible. We paid $50 for late checkout and we were locked out of our room. Not even an apology. Inconvenience to walk To the front desk from a back building for new keys. Spa was a wonderful experience. Hotel Not so mucj
於 2026 年 1 月住了 1 晚

8/10 不錯

Karen

多人同遊
讚好:整潔度和設施服務
Nice relaxing weekend getaway. Resort is covered in carpet which seems to retain an odor. Staff friendly. Overall descent stay for last minute trip.
Lobby
Night Entertainment
於 2026 年 1 月住了 2 晚

10/10 優異

Kathleen

多人同遊
讚好:職員與服務
Did not have breakfast at the Abby
於 2026 年 1 月住了 4 晚

10/10 優異

Thomas

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2025 年 12 月住了 1 晚

10/10 優異

Jamie

C
於 2026 年 1 月住了 2 晚

6/10 一般

Melanie (Mundelein)

親子同遊
不滿:整潔度、設施服務和住宿狀況
We were told Waterfront was a “family-friendly” restaurant, but bar staff asked me to control the noise level of our families’ children. It was not busy where we were seated, but certainly busy at the bar. I’m not sure what they expect from children aged 4-11. Also, we were seated at 7pm and did not receive our food until 8:15pm.
於 2026 年 1 月住了 2 晚

6/10 一般

John (Elwood)

家人同遊, 親子同遊
Rooms were cozy and homey just could use a little upkeep, there was water damage in the bathrooms and could use some new paint. The “arcade” was pretty run down, mismatched cheers and tables made it feel like someone’s old basement. Bathrooms in pool area were dirty. Seems like most of the staff were teenagers. I think it was probably amazing in its day but needs some updates. House keeping did an awesome job making up our room when we are out for the day. I appreciate the extra effort they put into arranging the kids stuffed animals on the bed. The ice rink was shut down as well even though I think it could have been open if someone put the effort into maintaining it. The restaurants and bars on site were very nice. We enjoyed the food and drinks. The lobby was decorated really nice for the holidays.
於 2026 年 1 月住了 2 晚

6/10 一般

Eric

伴侶同遊
讚好:設施服務
不滿:整潔度
We reserved a room with a king bed, but they said none were available, so we were given a room with two queens. We were given two $15 vouchers for breakfast as compensation, which was nice. In our room, the bathroom could have been cleaned better. We noticed black mold in the shower. There was also debris on the bathroom floor. The carpet could have been vacuumed better. The bedsheets had something crusty on them and there were stains on one of the accent pillows. We did not have cups, bottled water or body soap on the first night; we got them the 2nd day. Service at the Waterfront restaurant was okay but a little slow. The food was decent. The funfetti cake was really good. We were given silverware wrapped in napkins that were still wet. 240 West was good. We had breakfast and dinner there. Service and food were good. The staff was attentive and checked on us regularly. We enjoyed the fires and hot apple cider at night. The live music was a nice touch.
於 2026 年 1 月住了 2 晚

8/10 不錯

aleksandra

家人同遊
讚好:整潔度、設施服務和住宿狀況
Nice quiet hotel. Room was clean and specious. Friendly staff . Not overstimulated by loud music. Enough activities for the kids around the resort, board games, balls in the pool, daily movies either at the pool or small movie theater. Overall, we are happy with our stay. Couple things to mention, the hotel is big and was hard to navigate at times , it felt like a maze, it would be helpful if there would be more directions/ signs. Also, it was cold in most common spaces( hallways and seating areas ) going from the indoor pool to your room felt very uncomfortable. We were disappointed we could not use the ice skate ring, it was closed.
於 2026 年 1 月住了 2 晚

10/10 優異

Yuliya

親子同遊
讚好:整潔度、設施服務和住宿狀況
Happy to stay in this hotel, everything good. Really perfect food in restaurant especially regular steak. Nice spa and free pool with jacuzzi. Thanks
於 2025 年 12 月住了 3 晚

2/10 很差

Reneisha

伴侶同遊
不滿:設施服務
We stayed at The Abbey Resort for three days, and unfortunately, it was not a pleasant experience. Considering how much we paid, we expected a welcoming and comfortable stay, but it felt uncomfortable from the start. Most staff were not friendly or welcoming. At the bar, we waited to be served, but the bartender never acknowledged us. After standing there for some time, we felt embarrassed and walked away. Another African American couple shared a similar experience: the bartender slammed his hand on the bar before taking their order, with no clear explanation when questioned. We also had issues with basic room accommodations. We requested additional washcloths and hand soap, which took hours and a second request to receive. The shower water was not hot, making it uncomfortable, and the parking lot had a strong odor of urine—unexpected for a resort of this caliber. With repeated negative interactions and seeing few guests or staff who looked like us, it was difficult not to feel race may have played a role. No guest should feel ignored or unwelcome—especially after paying good money. Unfortunately, this stay did not meet expectations.
於 2025 年 12 月住了 3 晚

2/10 很差

Zoryana

家人同遊
不滿:整潔度、設施服務和住宿狀況
The room we stayed was dirty and outdated. The mattress was very dirty. When I showed the pictures of the mattress to the manager ( her name was Veronica), her first response was why did you take the bed cover. She didn’t apologize, instead she started arguing with me that the mattress is not dirty, it look like this from the flipping. The water in the shower was barely warm. I will never go there again and don’t recommend this place to anyone.
於 2025 年 12 月住了 2 晚

10/10 優異

Malgorzata

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property. Check in was a breeze. The lady checking us in was very friendly and answered all our questions. Ice skating rink wasn't available. The pool and arcade was fun for the kids. Overall great experience at the hotel.
於 2026 年 1 月住了 1 晚

10/10 優異

Oscar

於 2025 年 12 月住了 1 晚