阿比-安凡妮温泉度假村

3.5 星住宿

Abbey Resort and Avani Spa

家庭友好,提供室内游泳池

选择日期以查看价格

点评

8.6/10
优秀

热门服务设施

  • 游泳池
  • 热水浴缸
  • SPA
  • 含停车设施
  • 餐厅
  • 空调
当前价格为 HK$855
总价 HK$1,142
包含税费
2 月 5 日 - 2 月 6 日

客房选择

可用的客房筛选条件
显示 10 种房型中的 10 种

客房, 1 张特大床, 度假村景观

8.6 分,满分 10 分
优秀
(75 条点评)

特色亮点

阳台或露台
空调
提供连通房
冰箱
平板电视
独立卧室
高档床上用品
吹风机
  • 291 平方英尺
  • 1 间卧室
  • 可容纳 4 人(按实际入住人数收费)
  • 1 张特大床
  • 度假村景观

客房, 2 张大床, 泳池景观

8.8 分,满分 10 分
优秀
(42 条点评)

特色亮点

阳台或露台
空调
提供连通房
冰箱
平板电视
高档床上用品
吹风机
私人浴室
  • 291 平方英尺
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张大床

客房, 2 张大床, 度假村景观

8.6 分,满分 10 分
优秀
(78 条点评)

特色亮点

阳台或露台
空调
提供连通房
冰箱
平板电视
高档床上用品
吹风机
私人浴室
  • 291 平方英尺
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张大床
  • 度假村景观

客房, 1 张特大床和 1 张沙发床, 泳池景观

8.8 分,满分 10 分
优秀
(57 条点评)

特色亮点

阳台或露台
空调
提供连通房
冰箱
平板电视
高档床上用品
吹风机
私人浴室
  • 291 平方英尺
  • 可容纳 4 人(按实际入住人数收费)
  • 1 张特大床和 1 张双人沙发床

客房, 1 张特大床和 1 张沙发床, 海港景观

9.0 分,满分 10 分
非常棒
(59 条点评)

特色亮点

阳台或露台
空调
提供连通房
冰箱
平板电视
高档床上用品
吹风机
私人浴室
  • 291 平方英尺
  • 可容纳 4 人(按实际入住人数收费)
  • 1 张特大床和 1 张双人沙发床
  • 海港景观

客房, 2 张大床, 海港景观

8.8 分,满分 10 分
优秀
(40 条点评)

特色亮点

阳台或露台
空调
提供连通房
冰箱
平板电视
高档床上用品
吹风机
私人浴室
  • 291 平方英尺
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张大床
  • 海港景观

客房, 1 张特大床, 无障碍, 泳池景观

9.0 分,满分 10 分
非常棒
(4 条点评)

特色亮点

阳台或露台
空调
提供连通房
冰箱
平板电视
独立卧室
高档床上用品
吹风机
  • 291 平方英尺
  • 1 间卧室
  • 可容纳 4 人(按实际入住人数收费)
  • 1 张特大床

客房, 2 张大床, 无障碍, 泳池景观

9.0 分,满分 10 分
非常棒
(2 条点评)

特色亮点

阳台或露台
空调
提供连通房
冰箱
平板电视
高档床上用品
吹风机
私人浴室
  • 290 平方英尺
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张大床

客房, 1 张特大床, 无障碍, 度假村景观

8.8 分,满分 10 分
优秀
(10 条点评)

特色亮点

阳台或露台
空调
提供连通房
冰箱
平板电视
高档床上用品
吹风机
私人浴室
  • 291 平方英尺
  • 可容纳 4 人(按实际入住人数收费)
  • 1 张特大床
  • 度假村景观

客房, 2 张大床, 无障碍, 度假村景观

特色亮点

阳台或露台
空调
提供连通房
冰箱
平板电视
高档床上用品
吹风机
私人浴室
  • 291 平方英尺
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张大床
  • 度假村景观
Mod logo
登录以查看符合条件的折扣和礼遇。更多奖励,更多精彩!

街区简介

阿比-安凡妮温泉度假村位于丰塔纳,毗邻高尔夫球场而且紧靠水岸。如果您的日程安排包括外出活动,日内瓦湖游船公司和酿酒工作室肯定值得一逛,若想欣赏当地自然景观,可以探索日内瓦湖和大脚印海滩州立公园。黑角历史保护区和里维拉比奇是另外两个值得推荐的游玩去处。若您希望体验该地区的雪坡,可选择越野滑雪和高山滑雪,您还可抓紧机会体验雪地摩托和轮胎滑雪。访问我们的丰塔纳旅行指南
查看丰塔纳的更多度假村
地图
269 Fontana Boulevard, Fontana, WI, 53125

附近有什么?

  • Lake Geneva, WI
    日内瓦湖
    步行 2 分钟 - 0.2 公里
  • 里维拉比奇
    里维拉比奇
    车程 15 分钟 - 18.0 公里
  • 大脚高尔夫练习场
    车程 3 分钟 - 2.5 公里
  • 日内瓦湖游船公司
    车程 16 分钟 - 18.3 公里
  • 格兰吉尼瓦山顶度假村
    车程 23 分钟 - 23.6 公里

周边介绍

  • 距哈佛站 17 分钟车程
  • 米歇尔将军国际机场 (MKE) - 59 分钟车程

餐厅

  • Pier 290
    车程 7 分钟
  • Coffee Mill
    步行 7 分钟
  • Big Foot Market
    车程 5 分钟
  • Sammy's on the Square
    车程 4 分钟
  • The Bar at Chuck's
    步行 4 分钟

住宿简介

阿比-安凡妮温泉度假村

日内瓦湖附近的家居型度假村
阿比-安凡妮温泉度假村毗邻黑角历史保护区,提供临近的高尔夫球场、游船码头和露台。这个度假村提供海滨餐厅、摩托艇运动和钓鱼,是沐浴阳光的理想去处。在店内水疗中心享受按摩、体膜护理和脚底按摩。您可在店内的两家餐厅享用早餐、早午餐、午餐、晚餐和美洲菜。健身俱乐部提供健身课程,另有滑冰和徒步/骑行活动。所有住客均可获享店内购物设施、咖啡店/咖啡馆和花园。
您还可获享以下礼遇:
  • 季节性开放的室外游泳池和室内游泳池,配备水滑梯
  • 免费自助停车
  • 全套早餐(收费)、免费自行车租赁和快速退房
  • 会议室、台球桌或撞球台和多语言服务
  • 在住客点评中,员工服务和优越地理位置获得了诸多好评。
客房特色
所有 334 间客房均配有高档床上用品和可存放笔记本电脑的保险箱等礼遇,还有空调和免费报纸等设施/服务。 在住客点评中,该住宿场所干净的客房得到了高度评价。
更多设施/服务还包括:
  • 浴室配备浴缸或淋浴和免费洗浴用品
  • 平板电视,带收费电视频道
  • 阳台或露台、冰箱和咖啡机/冲茶器

同类型住宿

住宿服务设施

停车设施和交通

  • 店内免费提供自助停车位
  • 店内提供房车/大巴/卡车停车位(收费)
  • 店内提供有限自助停车位
  • 提供轮椅无障碍停车位和货车停车位
  • 店内停车设施设有路外停车位

餐饮

  • 周一至周五 07:00 至 11:00 和周末 07:00 至 12:00 提供全套早餐(收费);费用为每人 USD 14.95 至 42.95
  • 1 家咖啡店/咖啡馆
  • 2 家餐厅
  • 2 家酒吧/酒廊
  • 情侣/私人用餐
  • 小吃店/熟食店

店内餐厅

  • 240° West
  • Bar West
  • Café Latte
  • Gazebo Grille
  • The Waterfront

休闲活动

  • 1 个热水浴缸
  • 1 个室内泳池
  • 钓鱼
  • 儿童泳池
  • 高尔夫球车
  • 公共区域有电视
  • 购物
  • 滑冰
  • 滑雪通票
  • 季节性开放的室外泳池
  • 健康俱乐部
  • 健身课程
  • 免费自行车租赁
  • 摩托艇运动
  • 毗邻 18 洞高尔夫球场
  • 全套 SPA 服务
  • 水滑梯
  • 私人摩托艇
  • 台球桌/撞球台
  • 徒步/骑行小道
  • 晚间表演
  • 游乐厅/游戏室
  • 游戏

家居型

  • 1 个室内泳池
  • 带防护栏的泳池
  • 儿童玩具
  • 儿童泳池
  • 儿童游戏
  • 季节性开放的室外泳池
  • 室内冰箱
  • 水滑梯
  • 小吃店/熟食店
  • 游乐厅/游戏室

便利设施

  • 24 小时前台服务
  • 大堂免费提供报纸
  • 发廊
  • 礼品店/报摊
  • 行李寄存
  • 自动售货机
  • ATM

住客服务

  • 干洗/洗衣服务
  • 婚庆服务
  • 客房清洁(每日)
  • 通晓多种语言的服务员
  • 行李员/门卫

商务服务

  • 24 小时商务中心
  • 25 间会议室
  • 电脑站点
  • 共享办公空间
  • 会议室(3,716 平方米的场地)

室外

  • 花园
  • 露台
  • 野餐区
  • 依湖而建
  • 游船码头

全套 SPA 服务

  • 17 间护理室
  • 产前按摩
  • 芳香疗法
  • 海水浴疗法
  • 美甲/修脚
  • 面部护理
  • 排毒体膜
  • 情侣护理室
  • 热石按摩
  • 热水浴缸
  • 瑞典式按摩
  • 桑拿
  • 身体磨砂
  • 深层组织按摩
  • 水疗法
  • 体膜护理
  • 运动按摩
  • 蒸汽房
  • 足底按摩
  • SPA 中心每天开放

无障碍设施

  • 如果您需要特殊无障碍设施,请在预订成功后,使用收到的预订确认信息与住宿联系。
  • 点字或凸起标识
  • 电梯
  • 方便轮椅进出的 SPA
  • 方便轮椅进出的餐厅
  • 方便轮椅进出的登记处
  • 方便轮椅进出的电梯通道
  • 方便轮椅进出的公共洗手间
  • 方便轮椅进出的健身房
  • 方便轮椅进出的礼宾接待处
  • 方便轮椅进出的商务中心
  • 方便轮椅进出的停车场
  • 方便轮椅进出的厢型车停车场
  • 方便轮椅进出的休息厅
  • 方便轮椅进出的游泳池
  • 辅助听力设备
  • 轮椅可通行(可能有限制)
  • 轮椅无障碍通道
  • 配备轮椅的车辆代客泊车
  • 入口处通道光线良好
  • 入口无楼梯通道

其他

  • 2 层楼
  • 7 栋建筑
  • 大堂壁炉
  • 无烟住宿
  • 舞厅
  • 宴会厅

客房服务设施

卧室

  • 高档床上用品

浴室

  • 吹风机
  • 免费洗护用品
  • 私人浴室
  • 提供毛巾
  • 浴缸或淋浴

娱乐

  • 可收看付费频道的纯平电视
  • 收费电影

餐饮

  • 冰箱
  • 咖啡壶/茶具
  • 香槟服务
  • 有限的客房送餐服务

其他

  • 电话
  • 恒温控制空调
  • 可存放笔记本电脑的保险箱
  • 免费市话
  • 免费提供日报
  • 书桌
  • 提供连通房
  • 熨斗/熨衣板

政策

入住

开始办理入住:16:00;停止办理入住:23:00
提前入住需视供应情况而定
提前入住费:USD 50.00
延迟入住需视供应情况而定
住客需年满 18 岁

退房

11:00 之前退房
提供无接触办理退房服务
延时退房需视供应情况而定
需付延时退房费
提供快速退房服务

特别入住说明

前台工作人员将在住客到店时接待
如果您计划在23:00过后抵达,请使用预订确认邮件上的信息预先通知住宿以作安排。
住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

前台

宠物

不可带宠物(但欢迎服务类动物,并且免除有关费用)

儿童及加床

欢迎儿童入住。
限 2 名 16 岁及以下儿童免费入住,前提是这些儿童与父母或监护人同住一间房并共用现有床褥
不提供折叠床/加床。
不提供儿童床(婴儿床)。

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费:

  • 度假费:每间住宿每晚 USD25.32
度假费包含:
  • 其他服务
  • 传真
  • 使用健身中心
  • 客房内瓶装水
  • 上网
  • 报纸
  • 使用游泳池
  • 班车服务
  • 代客停车
  • WiFi 接入(可能有限制)

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 全套早餐费用:每人约为 USD 14.95 至 42.95
  • 提前入住费:USD 50.00(视供应情况而定)
  • 需付延时退房费(视供应情况而定)

上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。

您需知道

可能需收取加人费用,具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件(带照片)和信用卡,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受以信用卡和借记卡付款;恕不接受现金
此住宿拥有阳台、庭院、露台等户外空间,可能不适合儿童入住。如果您有顾虑,我们建议您在到店前联系住宿接待方,以确认他们是否可以为您安排合适的客房

其他注意事项

季节性游泳池将于 6 月至 9 月开放。
高尔夫开球时间、按摩服务和SPA 护理需要进行预订。可在到达之前使用预订确认信息上的联系方式与住宿取得联系以进行预订。
住宿可提供连通房/相邻房,具体视空房情况而定。住客可通过预订确认邮件中的联系信息向住宿提出要求
建议开车出入该住宿。
16 岁以下的儿童无大人陪同不允许使用健身设施或热水浴缸。
16 岁以下的住客不允许进入 SPA 场所。

住宿的其他常用名称:

Abbey Avani Spa
Abbey Avani Spa Fontana
Abbey Resort & Avani Spa
Abbey Resort & Avani Spa Fontana
Resort Avani
Abbey Resort Avani Spa Fontana
Abbey And Avani Spa Fontana
Abbey Resort and Avani Spa Resort
Abbey Resort and Avani Spa Fontana
Abbey Resort and Avani Spa Resort Fontana

常见问题

阿比-安凡妮温泉度假村有游泳池吗?

是的,此住宿设有1 个室内游泳池、季节性开放的室外游泳池和儿童游泳池。

阿比-安凡妮温泉度假村住宿费用是多少?

截至 2026 年 1 月 23 日,我们找到的阿比-安凡妮温泉度假村 2 位成人 1 晚最低价是 HK$854.94(不含税费),入住日期是 2026 年 2 月 5 日。这个价格基于我们在过去 24 小时内找到的,未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期,可以看到更加准确的价格。

阿比-安凡妮温泉度假村允许宠物入住吗?

不可以,该住宿仅允许辅助型动物入内。

停车费是多少?

该住宿免费提供自助停车。

何时可在阿比-安凡妮温泉度假村办理入住?

开始办理入住:16:00;停止办理入住:23:00。 可安排提前入住,须支付 USD 50.00 的费用(取决于客房供应情况)。在限定时间内可安排延迟入住。

何时可在阿比-安凡妮温泉度假村办理退房?

退房时间为 11:00。延迟退房会收取费用(视客房供应情况而定)。

阿比-安凡妮温泉度假村的地址在哪里?

这家丰塔纳的家居型度假村在水滨,距离日内瓦湖 0.4 公里,而且距离黑角历史保护区和大脚印海滩州立公园不到 15 公里。而且,距离里维拉比奇和日内瓦湖游船公司不到 15 公里。

点评

关于阿比-安凡妮温泉度假村的点评

8.6

超赞

8.8

清洁度

8.4

服务设施

8.6

员工和服务

8.2

住宿条件和设施
10 分 - 超赞。964 条好评,共有 1732 条点评
8 分 - 还可以。391 条好评,共有 1732 条点评
6 分 - 一般。240 条好评,共有 1732 条点评
4 分 - 很差。88 条好评,共有 1732 条点评
2 分 - 糟糕。49 条好评,共有 1732 条点评

点评

10/10 超赞

Emily

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a great time. James was very helpful.
2026 年 1 月入住 3 晚

6/10 一般

Lauren,West Chicago

与家人及幼儿出行
满意:清洁度
The resort had a lot of family friendly amenities, but the spa staff were rude and the spa was overcrowded (overbooked?) The hallways were really cold and there was no “free breakfast” (not sure why I was asks about that?)
2026 年 1 月入住 3 晚

8/10 还可以

LaTanya

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Nice view of the Lake
2026 年 1 月入住 2 晚

2/10 糟糕

Karina

与家人出行
满意:服务设施
不满意:住宿条件和设施
I used to love staying on this hotel but this vacations was really bad first day of my stay the pool was closed because someone popped on it then all the kids were on the jacuzzi playing with the balls that were on the pool then i went to the front desk to talk to them about this then the receptionist was really rude and he told me that the they sent and email to let everybody know but I didn’t get one then i told hime he can check if they sent me a n email he realized that my name wasn’t in the list then he apologized too late! well that pass next day i went to the pool again but i didn’t went in to the pool i stayed in the jacuzzi then a big guy jumped in to the pool i think he hit the ground or something he came out with his arm bleeding he didn’t notice and came in to the jacuzzi soo bad experience never going back they have staff to watch but they were inside the office talking to each other instead of watching the pool.
2026 年 1 月入住 2 晚

10/10 超赞

George

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
The resort was very clean and the food at the Waterfront restaurant was great! Would recommend staying at this resort.
2026 年 1 月入住 1 晚

8/10 还可以

Araceli

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
The place is nice and clean, there is a lot of things to do with your kids in the winter time. If you really want to experience a couples getaway, you must book a day at Avani Spa.
2026 年 1 月入住 2 晚

6/10 一般

Amber

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
I’ve been coming to the Abbey since the 1980s. We recently had a 2-night stay. The first night, our room was on the second floor in building 6, which made it very hard to keep warm due to the vaulted ceilings. We also requested a room with a bathtub in the shower, but none were available. It was comfortable enough to work remotely in the room at the desk. On the second day, our new neighbors were extremely loud, yelling and swearing, so we requested a new room. The next room on the first floor in building 5 was a lot warmer. We appreciated the quick accommodation to our request. We ate at the Waterfront for dinner, where the hostess was quite accommodating, ensuring we had a seat we liked and were warm enough, since part of the restaurant was mostly windows. The food was pretty good. Our waiter seemed rushed. Breakfast at the 240 West restaurant was sub par. The buffet had some variety, and the fruit was exceptionally fresh and delicious. My husband ordered an omelet for his meal, but sent it back because it was pretty liquidy. They took that off the bill for us. We didn’t try the pool or hot tub because there were a lot of families, and kids in the hot tub.
2026 年 1 月入住 2 晚

8/10 还可以

December

商务旅客
满意:服务设施
We enjoyed our stay overall. The customer service wasn’t what we’ve become accustomed to in past visits, but still an enjoyable and clean stay.
2026 年 1 月入住 2 晚

10/10 超赞

Frank Dennis

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful resort on the shore of Lake Geneva. Classic feel and all the modern amenities. Great food helpful staff
2026 年 1 月入住 2 晚

6/10 一般

Mohammed F

满意:住宿条件和设施,清洁度
Should have clearly stated outdoor pool was closed on website or while doing reservation.
2025 年 10 月入住 1 晚

6/10 一般

Joshua

与家人出行
Rooms were okay. Pillows were terrible, blankets on bed were super thin. Bathrooms are outdated. The hallways needed MAJOR vacuuming. The hallway of the spa literally smelt like a fresh smoked cigarette.
2026 年 1 月入住 2 晚

6/10 一般

David

The room pillows are horrible. Thank God we had massages since we woke up feeling terrible. We paid $50 for late checkout and we were locked out of our room. Not even an apology. Inconvenience to walk To the front desk from a back building for new keys. Spa was a wonderful experience. Hotel Not so mucj
2026 年 1 月入住 1 晚

8/10 还可以

Karen

团体旅客
满意:服务设施,清洁度
Nice relaxing weekend getaway. Resort is covered in carpet which seems to retain an odor. Staff friendly. Overall descent stay for last minute trip.
Lobby
Night Entertainment
2026 年 1 月入住 2 晚

10/10 超赞

Kathleen

团体旅客
满意:员工和服务
Did not have breakfast at the Abby
2026 年 1 月入住 4 晚

10/10 超赞

Thomas

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice
2025 年 12 月入住 1 晚

10/10 超赞

Jamie

C
2026 年 1 月入住 2 晚

6/10 一般

Melanie,Mundelein

与家人及幼儿出行
不满意:清洁度、服务设施、住宿条件和设施
We were told Waterfront was a “family-friendly” restaurant, but bar staff asked me to control the noise level of our families’ children. It was not busy where we were seated, but certainly busy at the bar. I’m not sure what they expect from children aged 4-11. Also, we were seated at 7pm and did not receive our food until 8:15pm.
2026 年 1 月入住 2 晚

6/10 一般

John,Elwood

与家人及幼儿出行, 与家人出行
Rooms were cozy and homey just could use a little upkeep, there was water damage in the bathrooms and could use some new paint. The “arcade” was pretty run down, mismatched cheers and tables made it feel like someone’s old basement. Bathrooms in pool area were dirty. Seems like most of the staff were teenagers. I think it was probably amazing in its day but needs some updates. House keeping did an awesome job making up our room when we are out for the day. I appreciate the extra effort they put into arranging the kids stuffed animals on the bed. The ice rink was shut down as well even though I think it could have been open if someone put the effort into maintaining it. The restaurants and bars on site were very nice. We enjoyed the food and drinks. The lobby was decorated really nice for the holidays.
2026 年 1 月入住 2 晚

6/10 一般

Eric

与配偶出行
满意:服务设施
不满意:清洁度
We reserved a room with a king bed, but they said none were available, so we were given a room with two queens. We were given two $15 vouchers for breakfast as compensation, which was nice. In our room, the bathroom could have been cleaned better. We noticed black mold in the shower. There was also debris on the bathroom floor. The carpet could have been vacuumed better. The bedsheets had something crusty on them and there were stains on one of the accent pillows. We did not have cups, bottled water or body soap on the first night; we got them the 2nd day. Service at the Waterfront restaurant was okay but a little slow. The food was decent. The funfetti cake was really good. We were given silverware wrapped in napkins that were still wet. 240 West was good. We had breakfast and dinner there. Service and food were good. The staff was attentive and checked on us regularly. We enjoyed the fires and hot apple cider at night. The live music was a nice touch.
2026 年 1 月入住 2 晚

8/10 还可以

aleksandra

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Nice quiet hotel. Room was clean and specious. Friendly staff . Not overstimulated by loud music. Enough activities for the kids around the resort, board games, balls in the pool, daily movies either at the pool or small movie theater. Overall, we are happy with our stay. Couple things to mention, the hotel is big and was hard to navigate at times , it felt like a maze, it would be helpful if there would be more directions/ signs. Also, it was cold in most common spaces( hallways and seating areas ) going from the indoor pool to your room felt very uncomfortable. We were disappointed we could not use the ice skate ring, it was closed.
2026 年 1 月入住 2 晚

10/10 超赞

Yuliya

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
Happy to stay in this hotel, everything good. Really perfect food in restaurant especially regular steak. Nice spa and free pool with jacuzzi. Thanks
2025 年 12 月入住 3 晚

2/10 糟糕

Reneisha

与配偶出行
不满意:服务设施
We stayed at The Abbey Resort for three days, and unfortunately, it was not a pleasant experience. Considering how much we paid, we expected a welcoming and comfortable stay, but it felt uncomfortable from the start. Most staff were not friendly or welcoming. At the bar, we waited to be served, but the bartender never acknowledged us. After standing there for some time, we felt embarrassed and walked away. Another African American couple shared a similar experience: the bartender slammed his hand on the bar before taking their order, with no clear explanation when questioned. We also had issues with basic room accommodations. We requested additional washcloths and hand soap, which took hours and a second request to receive. The shower water was not hot, making it uncomfortable, and the parking lot had a strong odor of urine—unexpected for a resort of this caliber. With repeated negative interactions and seeing few guests or staff who looked like us, it was difficult not to feel race may have played a role. No guest should feel ignored or unwelcome—especially after paying good money. Unfortunately, this stay did not meet expectations.
2025 年 12 月入住 3 晚

6/10 一般

Rafael

2025 年 12 月入住 2 晚

2/10 糟糕

Zoryana

与家人出行
不满意:清洁度、服务设施、住宿条件和设施
The room we stayed was dirty and outdated. The mattress was very dirty. When I showed the pictures of the mattress to the manager ( her name was Veronica), her first response was why did you take the bed cover. She didn’t apologize, instead she started arguing with me that the mattress is not dirty, it look like this from the flipping. The water in the shower was barely warm. I will never go there again and don’t recommend this place to anyone.
2025 年 12 月入住 2 晚

10/10 超赞

Malgorzata

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property. Check in was a breeze. The lady checking us in was very friendly and answered all our questions. Ice skating rink wasn't available. The pool and arcade was fun for the kids. Overall great experience at the hotel.
2026 年 1 月入住 1 晚