Ozark Lake Helen Hotels

"The staff were great and the room excellent. I had a great stay."

"The rooms were clean. The ladies that cleaned the rooms were very friendly.The young lady that checked us in was very friendly and helpful.The breakfast was great and I thanked the lady that was over the breakfast delicious and fresh"

"The room was pretty dated and bathroom needed an upgrade. We did appreciate the plugs for all our devices. "

"Clean hotel. Great staff"

"We called to verify that they did not use fragrances, like sprays to mask smell before we came. We arrived and they started to redo the lobby area by changing the floor plan which you couldn't sit in the common area to sit and relax instead of staying in your room and painted and used glue for the wall paper. The pool was unavailable. The elevator button in the lobby was loose on the wall. Our room was directly above the lobby on the 2nd floor so the fumes came right up into our room. Over all this was the worse stay that I have had the whole time I have traveled. When we left which was a day earlier the computer was down and could not get a receipt. We complained about the smells and noise with no sympathy. My brother which has bad allergies and I traveled to Alabama to do some hunting. Ended up going to Walmart to purchase an air purifier to help in the room while we were gone during the day to help during the night while we slept. The air conditioner didn't work properly. "

"The room smelled, the key reader didn't work, the pool was gross, staff were rude and inappropriate, and there is not enough toiletries and linen for the room."

"Took a shower and the water was stopped up"

"the cabin was clean and nicely decorated with a home feeling. I loved the porches (2) and couch and rockers on them made for a nice visit with my ozark family.Eric got back with me right away and had answers for all my questions. Very nice back yard to walk the dog. Thank you Eric Sandy Boyle Sandy Boyle"

"Very nice and clean nice little fence yard for my little dog we had so much fun and it Very relaxing and everything is close to home great location "