高級寢具、房內夾萬、書桌、手提電腦工作空間

金士頓阿爾斯特智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5

評價

9.4

完美

10 分評分,優異;764 則評價中有 567 則" "
8 分評分,不錯;764 則評價中有 161 則" "
6 分評分,一般;764 則評價中有 16 則" "
4 分評分,欠佳;764 則評價中有 13 則" "
2 分評分,很差;764 則評價中有 7 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

9.2/10 

環保程度

評價

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 1 晚
Lara 於 2018年11月13日的回應
Thank you for your 4 star review! We hope to see you in the near future!

10/10 優異

Raymond

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
相當不錯的!房間大!WiFi 够力!
於 2017 年 12 月住了 1 晚
Christine Vetere 於 2018年1月9日的回應
We are so happy that you enjoyed the hotel and it's many amenities. We look forward to your next visit.

8/10 不錯

Tsun

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Nerissa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property was clean and also the staff was very professional
於 2024 年 4 月住了 2 晚
Rachel - General Manager 於 2024年4月29日的回應
Nerissa,Thank you for sharing your experience with us! We're so pleased to hear our professional staff could provide you with clean and comfortable accommodations during your travels. We look forward to your next stay with us and wish you continued happy & safe travels.

8/10 不錯

Karina

讚好:整潔度、職員與服務和住宿狀況
It was nice
於 2024 年 4 月住了 2 晚
Rachel - General Manager 於 2024年4月15日的回應
Karina,Thank you for your review. We look forward to your next stay with us. Wishing you continued happy & safe travels.

4/10 欠佳

Khaled (Somerville)

讚好:整潔度和職員與服務
不滿:住宿狀況
Blinds in the room were not working which meant that the room was always dark. Also desk chair was broken.
於 2024 年 3 月住了 1 晚
Rachel - General Manager 於 2024年4月1日的回應
Khaled,We're so sorry to hear you did not enjoy your stay with us. Please feel free to contact the front desk with any issues you experience during your stay so that we may have the opportunity to fix so that you can thoroughly enjoy your stay. We hope you'll give us the opportunity in the future to show we can do better. Wishing you continued happy & safe travels.

10/10 優異

Anna

讚好:職員與服務和住宿狀況
It was close to the road, very comfortable location, nice room and a very comfortable bed.
於 2024 年 3 月住了 1 晚
Rachel - General Manager 於 2024年4月2日的回應
Anna,Thank you so much for sharing your experience with us! We look forward to your next stay with us and wish you continued happy & safe travels.

10/10 優異

Masaharu

於 2024 年 3 月住了 1 晚
Rachel - General Manager 於 2024年4月22日的回應
Masaharu,Thank you so much for your review! We look forward to your next stay and wish you continued happy & safe travels.

8/10 不錯

Steven

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was disappointed pool was closed. Other than that-a fantastic stay!
於 2024 年 3 月住了 1 晚
Rachel - General Manager 於 2024年4月1日的回應
Steven,Thank you for your review! We are also sad about our pool closure and are working as fast as we can to complete the necessary structural repairs to get it back in service. We're so happy to hear you had a fantastic stay despite the pool closure. We look forward to your next stay and wish you continued happy & safe travels.

10/10 優異

Debbie

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was extremely kind, helpful and understanding as we came in late due to a prior incident at a previous hotel stay gone horribly wrong. HIGHLY RECOMMEND!!
於 2024 年 3 月住了 1 晚
Rachel - General Manager 於 2024年3月27日的回應
Debbie,Thank you so much for your kind words and I will be sure to share them with the staff. We're so pleased to hear we could help you turn around what could have been a bad trip. We look forward to your next stay with us and wish you continued happy & safe travels.

8/10 不錯

rosalva

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 11 晚
Rachel - General Manager 於 2024年3月26日的回應
rosalva,Thank you for sharing your review with us. We look forward to your next visit and wish you continued happy & safe travels.

10/10 優異

Heather

於 2024 年 3 月住了 1 晚
Rachel - General Manager 於 2024年4月8日的回應
Heather,Thank you for your review. We look forward to your next stay with us.

10/10 優異

igor

讚好:整潔度、職員與服務和住宿狀況
👍
於 2024 年 3 月住了 1 晚
Rachel - General Manager 於 2024年3月11日的回應
igor,Thank you for your review! We look forward to your next visit and wish you continued happy & safe travels.

10/10 優異

Donna

於 2024 年 2 月住了 2 晚
Rachel - General Manager 於 2024年3月21日的回應
Donna,Thank you for your review! We're so pleased to see you enjoyed your stay. We look forward to your next visit and wish you continued happy & safe travels.

10/10 優異

Colleen

讚好:設施服務
Lovely hotel. Quiet. Comfy. Clean! Fresh and modern feel!!
於 2024 年 2 月住了 1 晚
Rachel - General Manager 於 2024年2月19日的回應
Colleen,Thank you for sharing your experience with us! We're so pleased to hear you enjoyed your stay. We look forward to your next visit to our area and wish you happy & safe travels.

2/10 很差

Deanna

親子同遊
讚好:整潔度
不滿:職員與服務和住宿狀況
The hotel was beautiful but we got two rooms specifically for the pool and we were not informed that the pool wasn't operational when we checked and feel we should be reemburst some of the money.
於 2024 年 1 月住了 1 晚
Rachel - General Manager 於 2024年2月7日的回應
Deanna,We are so sorry you did not enjoy your stay with us. We do have the pool closure uploaded in our system and apologize if it is not being pulled by third party sites. We would love to have our pool back open but unfortunately no one will do roof repairs in the middle of winter. We always recommend contacting the property directly to verify the hotels details as we cannot control third party site information.

10/10 優異

Frances (Watertown)

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Convenience
於 2024 年 2 月住了 2 晚
Rachel - General Manager 於 2024年2月5日的回應
Frances,Thank you for your review! We're so glad we could provide you with a convenient stay. We look forward to your next visit.

10/10 優異

Michael

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and convenient to my business
於 2024 年 1 月住了 1 晚
Rachel - General Manager 於 2024年1月31日的回應
Michael,Thank you for sharing your experience with us. We're so pleased we could provide you with a clean and convenient stay. We look forward to your next visit. Wishing you continued happy & safe travels.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Stay
The woman who greeted us at the front desk was very welcoming and friendly. The beds were very comfortable. It was such a nice treat to have a hot breakfast included. The pool was closed indefinitely. As a person with kids, it would be helpful to have this updated on website.
於 2024 年 1 月住了 1 晚
Rachel - General Manager 於 2024年1月25日的回應
Anonymous,Thank you for your review! Thank you for your kind words about our staff and facility. We are terribly sorry about the pool. We have it posted on our brand website and were informed it was supposed to trickle down to the third party sites as well. I will have to look into this further. We look forward to your next stay & wish you continued happy & safe travels.

10/10 優異

Maria

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff
於 2024 年 1 月住了 1 晚
Rachel - General Manager 於 2024年1月23日的回應
Mario,Thank you for your review and your kind words about our staff. We look forward to your next stay with us and wish you continued happy & safe travels.

10/10 優異

MaryBeth

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Rachel - General Manager 於 2024年1月16日的回應
MaryBeth,Thank you for your review! We're pleased to see it looks like you enjoyed your stay with us. We look forward to your next visit. Wishing you continued happy & safe travels.

10/10 優異

Christopher

於 2024 年 1 月住了 1 晚
Rachel - General Manager 於 2024年2月5日的回應
Christopher,Thank you for your review! We look forward to your next stay with us.

8/10 不錯

David

讚好:職員與服務和住宿狀況
A good 3 Star stay.
Overall a good experience. Front desk staff was outstanding. Room could use a deep cleaning on the rugs. Shower had some mold in the door track but I'm sure the cleaning staff gets paid next to nothing so it's understandable. Bathroom sink drain needs adjustment ant the toilet ran on occasion.
於 2024 年 1 月住了 1 晚
Rachel - General Manager 於 2024年1月8日的回應
David,Thank you for sharing your experience with us! I will be sure to bring all of those maintenance issues to the maintenance departments attention. Please always feel free to reach out to the front desk with any issues experienced during your stay so that we may correct them immediately. We wish you continued happy & safe travels.

10/10 優異

Jaclyn

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Rachel - General Manager 於 2024年1月8日的回應
Jaclyn,Thank you for your review! We look forward to your next stay and wish you continued happy & safe travels.

8/10 不錯

Jai

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was comfortable and clean. Sink would not drain, no maintenance available til morning, but it was fixed promply and properly. Wish I'd known the pool was closed indefinitely though.
於 2024 年 1 月住了 2 晚
Rachel - General Manager 於 2024年1月8日的回應
Jai,Thank you for your review. We're so pleased to hear we could provide you with a clean and comfortable stay and get that pesky sink drain taken care of for you promptly as soon as maintenance arrived. We agree it is unfortunate that the pool is closed, and we are working as diligently as possible to get the roof repairs started as soon as the weather permits. We look forward to your next stay and wish you continued happy & safe travels.

10/10 優異

Karla

於 2024 年 1 月住了 1 晚
Rachel - General Manager 於 2024年1月8日的回應
Karla,Thank you for sharing your experience with us. We look forward to your next stay. Wishing you continued happy & safe travels.

8/10 不錯

CAMILO

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Rachel - General Manager 於 2024年1月8日的回應
Camilo,Thank you for your review! We look forward to your next visit. Wishing you happy & safe travels.

10/10 優異

Jacqueline

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Rachel - General Manager 於 2024年1月8日的回應
Jacqueline,Thank you for your review! We look forward to your next stay. Wishing you continued happy & safe travels.

10/10 優異

YING JIE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Rachel - General Manager 於 2024年1月4日的回應
Ying Jie,Thank you for your review! We look forward to your next stay with us. Wishing you continued happy & safe travels.

10/10 優異

Courtney

於 2023 年 12 月住了 2 晚
Rachel - General Manager 於 2024年1月22日的回應
Courtney,Thank you for your review! We look forward to your next stay and wish you happy & safe travels.

10/10 優異

Nhi

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk staffs were friendly and helpful. Great hotel. Highly recommend staying here.
於 2023 年 12 月住了 2 晚
Rachel - General Manager 於 2023年12月30日的回應
Nhi,Thank you for your review and your kind words. We're so pleased to hear you enjoyed it! We look forward to your next visit. Wishing you continued happy & safe travels.

6/10 一般

Abe

讚好:職員與服務
於 2023 年 12 月住了 1 晚
Rachel - General Manager 於 2023年12月27日的回應
Thank you for your review. Have safe travels & happy holidays.

10/10 優異

真實旅客

What’s not to love
Wonderful, clean, great breakfast.
於 2023 年 12 月住了 1 晚
Rachel - General Manager 於 2023年12月25日的回應
Thank you so much for sharing your experience with us! We're so pleased to hear you enjoyed your stay with us. We look forward to your next visit and wish you happy & safe holidays.

10/10 優異

Philip Nichols

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Congenial environment, breakfast better than expected, great exercise room, an attentive friendly staff. Phil
於 2023 年 12 月住了 1 晚
Rachel - General Manager 於 2023年12月18日的回應
Philip,Thank you for sharing your experience with us and your kind words. We appreciate your feedback. We look forward to your next stay and wish you continued happy & safe travels.

10/10 優異

Kevin

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Rachel - General Manager 於 2023年12月18日的回應
Kevin,Thank you for your review! We appreciate your feedback. We look forward to your next visit and wish you continued happy & safe travels.

10/10 優異

MARTIN

於 2023 年 12 月住了 1 晚
Rachel - General Manager 於 2023年12月11日的回應
Martin,Thank you for your feedback. We're so happy to see it looks like you enjoyed your stay with us. We look forward to your next stay and wish you continued happy & safe travels.

10/10 優異

Kimberly

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, comfortable, good breakfast.
於 2023 年 12 月住了 1 晚
Rachel - General Manager 於 2023年12月5日的回應
Kimberly,Thank you for sharing your experience with us. We're so happy to see that you enjoyed a clean and comfortable stay and a good breakfast to start your day off right. We look forward to your next visit and wish you continued happy & safe travels.

10/10 優異

Arkadiy

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Rachel - General Manager 於 2023年12月5日的回應
Arkadiy,Thank you for your review. We're pleased to see it looks like you enjoyed your stay with us. We look forward to your next stay and wish you continued happy & safe travels.

10/10 優異

Elizabeth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk staff and kitchen folks were so nice and friendly. Breakfast was yummy too so many choices. I would add more fruit though. Only oranges available.
於 2023 年 11 月住了 1 晚
Rachel - General Manager 於 2023年11月28日的回應
Elizabeth,Thank you for your kind words about our staff and I will be sure to share with them. We're so happy to hear you got to enjoy a yummy Express Breakfast with variety to start your day off right. Our apologies about the fruit shortage during your stay. We are working with our vendors to improve in this area. We hope to see you again and wish you continued happy & safe travels.

8/10 不錯

Elizabeth

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice people, clean place, good condition.
於 2023 年 11 月住了 1 晚
Rachel - General Manager 於 2023年11月28日的回應
Elizabeth,Thank you for your kind words about our staff & facility. We look forward to your next stay with us and wish you continued happy & safe travels.

6/10 一般

Leslie

Staff were friendly and accommodating. The room was basic but clean. The toilet did not always flush.
於 2023 年 11 月住了 2 晚
Rachel - General Manager 於 2023年11月28日的回應
Leslie,Thank you so much for your review and your kind words about our staff. Sincerest apologies about the issue you faced with your toilet and thank you for bringing it to our attention. I have will have maintenance take a look at this right away.

8/10 不錯

Erin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff
於 2023 年 11 月住了 2 晚
Rachel - General Manager 於 2023年11月27日的回應
Erin,Thank you for sharing your experience with us and for complimenting our friendly staff. We're so happy to see you enjoyed your stay with us. We look forward to your next visit and wish you happy & safe travels.

10/10 優異

Steve (Brooklyn)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friends and accommodating staff. Clean and comfortable room. EV charging was free, a great perk
於 2023 年 11 月住了 1 晚
Rachel - General Manager 於 2023年11月21日的回應
Steve,Thank you for sharing your stay with us and your kind words about our staff. We're so pleased to hear you got to enjoy the perk of our gratuitous EV stations. We look forward to your next stay and wish you continued happy & safe travels.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean, convenient, easy stay
The rooms are clean, well lit and comfortable. The complimentary breakfast is well managed, it has eggs and bacon/sausage in addition to the usual continental fare. The desk clerks were all friendly and helpful. Even though I was not next to the elevator I found the walls to be thin, when my neighbor showered or flushed the toilet the sound came right through. The hotel is about a ten minute drive from Saugerties, which I found to be a friendly and charming town. It is easy to find free municipal parking behind the buildings and it is fun to walk around, sightsee and shop.
於 2023 年 11 月住了 2 晚
Rachel - General Manager 於 2023年11月21日的回應
Thank you for sharing your experience with us. We're so glad to hear you enjoyed your stay with us. We look forward to your next visit and wish you happy & safe travels.

10/10 優異

Toby S.

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean. Good location. Friendly staff
於 2023 年 11 月住了 1 晚
Rachel - General Manager 於 2023年11月21日的回應
Toby S.,Thank you for sharing your experience with us. We're so pleased to hear our friendly staff could provide you with a clean and accommodating stay. We look forward to your next visit and wish you continued happy & safe travels.

10/10 優異

Robert

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
room was very clean and staff was very helpful. Bed was ssuper comfortable
於 2023 年 11 月住了 1 晚
Rachel - General Manager 於 2023年11月16日的回應
Robert,Thank you so much for sharing your experience with us! We're so pleased to hear you enjoyed your stay with us. We look forward to your next visit and wish you continued happy & safe travels.

10/10 優異

Alan (Hamilton)

讚好:整潔度、職員與服務和住宿狀況
Welcomed warmly by Richard at the front desk. Provided all necessary info. Daily room service kept room straightened and clean. Comfortable beds. No complaints.
於 2023 年 11 月住了 3 晚
Rachel - General Manager 於 2023年11月12日的回應
Alan,Thank you for sharing your experience with us and your kind words about Richard. We're so pleased to hear you enjoyed your stay with us & we look forward to your next visit. Wishing you happy & safe travels.

10/10 優異

Candace

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is very friendly.
於 2023 年 11 月住了 1 晚
Rachel - General Manager 於 2023年11月12日的回應
Candace,Thank you for your kind words about our staff. We're glad to hear you enjoyed your stay with us and we look forward to your next visit. Wishing you continued happy & safe travels.

10/10 優異

Sarah

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was incredibly friendly, rooms were spacious, comfortable and clean. Breakfast was solid. I’ll stay here again for sure!
於 2023 年 11 月住了 1 晚
Rachel - General Manager 於 2023年11月12日的回應
Sarah,Thank you so much for sharing your experience with us. We're so pleased to hear you enjoyed your stay with us. We look forward to your next visit and wish you continued happy & safe travels.

10/10 優異

Maria

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Hotel was very clean and welcoming
於 2023 年 11 月住了 1 晚
Rachel - General Manager 於 2023年11月5日的回應
Maria,Thank you for your kind words about our hotel. We're so glad to hear you enjoyed your stay with us. We look forward to your next stay with us.