Omachi Lake Kizaki Hotels

"Very helpful and friendly staff at the counter, who took time to explain the facilities available at the hotel in English. Room is spacious and clean, breakfast spread is great."

"good hotel n service👍👍"

"Such a great and relaxing stay. The perfect place to return after a long day skiing. The Private tub on the balcony was fantastic. "

"Overall really great experience "

"The staff were very helpful, beyond the expectations even with the language barrier they try to help out. Clean hotel and quiet. I would recommend to stay in this hotel "

"Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas"

"It is close to the station and the big supermarket."

"The staff were so welcoming and it was a comfortable environment to stay at. "

"Comfortable and run by lovely people. The attached restaurant is very good too."

"New hotel, comfortable rooms and good service with shuttle bus"

"We have a good and family style stay, good stay with driving and close to ski center."

"温泉郷という事もあり、大浴場や露天風呂はとてもよかったです。お部屋も綺麗でゆっくり過ごせました。何よりも食事の時のスタッフの方々の対応がとてもよかったです。アジアの他国出身のスタッフの方もいらっしゃいましたが、とても印象が良かったです。ただ今の時代のこともあり、Wi－Fiが部屋では全く繋がらなく、1階ロビーでもとても遅かった点が残念でした。"

"Lovely, great location, friendly staff"

"Great staff"

"Staff was amazing lovely stay and very clean "

"A little dated but great hotel"

"The room was fantastic. The amenities were wonderful and gave opportunities to meet and greet other travellers. The location to all the mountains in Hakuba was amazing (after you get used to the map and buses). Highly rated ⭐"

"Super stay, homely, friendly, helpful, good coffee, good selection of breakfast bits, the lady owner is a Jem, super accommodating, and Ly was great for lifts around town, would (and hope to) return in a heartbeat "