New City Lake Lucille Hotels

"Staff was rude"

"Room was clean but walls are too thin, heard my neighbor snoring. The room credit can be used at the restaurant and Starbucks so that was cool also"

"Very welcoming and helpful reception staff. Local shop had a wide range of food and drinks available to eat in or take-away. A great hotel very close to Times Square and metro stations. We would use this hotel again!!!!!"

"Great location and staff!!"

"This property needs to be updated. The staff was very nice. The free breakfast was good but the orange juice was sour. The sofa needs to be cleaned. Just needs to update EVERYTHING "

"So so accommodations."

"The Breakfast was amazing, Great selection and the food taste Good Parking was good, there is a parking lot around the corner. The only thing that could have made the Parking better was if it was validated when You stayed in the Hotel. The room was a little small but everything was clean and the bed was comfortable. The staff was Amazing "

"The room temperature was 82 F when I arrived and setpoint was flashing 65 F. Immediately called down to the desk, bottom line, thermostat was broke and no other rooms. "

"The hotel was in a great location off time square. It was clean and the staff were really nice. I love the lobby area. I also felt safe because it required a key pass to go to your rooms. We had a quad room with 2 bunk beds. It did not have curtains or drawers like the ones pictured on the website. But it did have chargers in the wall and the beds were comfortable. I loved the down blankets. The bathrooms were clean. Make sure you bring a body pouf or washcloth because they don’t have those. "