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"There was a huge storm. The restaurant ran out of food. Had to eat stuff from the convenience store. Friendly staff. Nice location. But unforeseen circumstances made the stay a bit challenging."

"Room had a dirty rag on the dining table and the hallway floor was slippery and wet with puddles. The staff aren’t too eager to help unless they get a big tip. The only store and cafe close at 7pm. The timeshare people won’t leave you alone and they exude very scammy behavior. "

"Ocean and pool was visible from my room, staff was accommodating. Hallways were quiet even being close to the elevators. My family and I would stay again. "

"Staff was very friendly! Our room had ocean and beach access. Super pool and other amenities."

"Disappointing."

"We are "stuck" here for an extra 2 days due to the Kona stirm. Staff have been exceedingy patient and friendly and accommodating during this challenging peroid. They even got me to the local emergency room for treatment of an acute injury. Our room was gorgeous!"

"We stayed at the Sheraton 1 night during a heavy rain. There was rain leaking from ceilings and rain coming in from everywhere. They had great live music in the lobby. Most of the amenities were not a choice due to weather. "

"View was amazing. "

"Affordable and beautiful resort with stunning ocean view. Especially the room 606. Very good location and service"