防过敏的被褥、客房内保险箱、办公桌、笔记本电脑工作区
查看供应情况

关于哈利士拉斯维加斯娱乐场酒店的点评

3.5 out of 5
哈利士拉斯维加斯娱乐场酒店
3475 Las Vegas Blvd S, Las Vegas, NV

点评

7.6

还可以

10 分 - 超赞。4281 条好评，共有 11105 条点评" "
8 分 - 还可以。2818 条好评，共有 11105 条点评" "
6 分 - 一般。1854 条好评，共有 11105 条点评" "
4 分 - 很差。1092 条好评，共有 11105 条点评" "
2 分 - 糟糕。1060 条好评，共有 11105 条点评" "

8.0/10

清洁度

7.8/10

员工和服务

7.4/10

服务设施

7.8/10

住宿条件和设施

7.6/10

环保

点评

6/10 一般

guoying

与家人出行
The shower room has no door, the water is all in the bathroom, I feel unsafe, the door is not soundproof, I can hear the door of the next room open, I thought someone opened their door
2024 年 4 月入住 2 晚
John 于 2024年05月2日 的回复
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 超赞

Jing

不满意：清洁度、员工和服务、服务设施
Room not clean. You see hair on the floor in the bathroom . When we first walked into the bathroom
2024 年 4 月入住 1 晚
ALM 于 2024年04月24日 的回复
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 超赞

xu

满意：清洁度、员工和服务、服务设施、住宿条件和设施
good
2024 年 4 月入住 1 晚
John 于 2024年04月9日 的回复
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 超赞

zhuoqiu

2024 年 3 月入住 2 晚
Doug 于 2024年04月7日 的回复
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

2/10 糟糕

Haili

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very bad, and the service attitude of the premises is very bad.
2024 年 2 月入住 2 晚
Latrice 于 2024年02月26日 的回复
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sorry you were disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

10/10 超赞

Xu

Baths and services is so good
2024 年 2 月入住 1 晚
Christina Banks 于 2024年02月9日 的回复
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

6/10 一般

真实旅客

商务旅客
满意：清洁度
Not that clean, even found hairs on towel.
Convenient to Caesar Forum, normal room not in new condition. Not clean enough.
2024 年 1 月入住 1 晚
John 于 2024年01月31日 的回复
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 超赞

CHIA CHI

2024 年 1 月入住 8 晚
Kimberly 于 2024年01月19日 的回复
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 超赞

Chun-I

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
James 于 2024年01月11日 的回复
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 还可以

Ka Kei

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
As F1 event is happening, so I guess some of corridor is blocked because of risk management. So the path is not striaghtforward and we have to walk much more. By the way, hotel is good and staff is kindness and always smile.
2023 年 11 月入住 3 晚
Latrice 于 2023年11月29日 的回复
"Hello, I would like to thank you for taking the time to express your comments concerning your visit. Guest satisfaction is our number one priority. We’re sorry you were disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day."

8/10 还可以

??

2023 年 11 月入住 2 晚
Ben 于 2023年11月24日 的回复
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 糟糕

PINGCHEN

2023 年 10 月入住 5 晚
JD 于 2023年11月5日 的回复
Hello Pingchen, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

10/10 超赞

LIANG

满意：清洁度
2023 年 8 月入住 1 晚
Kimberly 于 2023年09月2日 的回复
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 超赞

??

满意：清洁度、员工和服务、住宿条件和设施
clean
2023 年 7 月入住 1 晚
Dan 于 2023年07月21日 的回复
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 一般

yuan hua

团体旅客
不满意：清洁度
Not cleaning the room every day
2023 年 6 月入住 5 晚
Ben 于 2023年06月17日 的回复
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 超赞

YU CHOU

商务旅客
满意：员工和服务，清洁度
Good location
2023 年 4 月入住 1 晚
Dan 于 2023年04月11日 的回复
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 还可以

YU CHOU

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quiet and spacy
2023 年 4 月入住 1 晚
Dan 于 2023年04月8日 的回复
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 糟糕

Yue

2023 年 3 月入住 2 晚
Michelle 于 2023年04月20日 的回复
Hello Yue, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

2/10 糟糕

POHSUAN

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Poor and Old Hotel with sky-high charge
Poor and dim bathroom, towels are shabby with loosen edges. Hair dryer don't work and stuck with thick layer of dust behind the air intake. And no maid service available after 6PM!? Can't believe there's absolutely no staffs available just to bring me a good hair dryer after dinner time. Floor carpet and table are also terrible, we found a beer cap right under the table, and more hairs on the floor after we accidentally let my white coat fall on the floor and found it stick with numerous dust and hair.
2023 年 3 月入住 2 晚
Harrah's Guest Services 于 2023年04月13日 的回复
Hello Pohsuan, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

10/10 超赞

Sicheng

2023 年 2 月入住 1 晚
Harrah's Las Vegas 于 2023年03月30日 的回复
Thank you for the 5-star review! We are delighted to learn you enjoyed your visit with us at Harrah's Las Vegas and appreciate you taking the time to share your experience.

6/10 一般

WEI-WEI

与家人出行
满意：清洁度
位置很好但沒有其他特別的優點
被分配到無障礙房間，淋浴間沒有玻璃，一洗澡整間浴室都變得非常濕滑危險。房內沒有冰箱也沒有煮水壺，很不方便…
2023 年 2 月入住 2 晚

4/10 很差

Jeffrey

商务旅客
不满意：员工和服务
Check in counter service is really bad.
2023 年 1 月入住 1 晚

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall is ok to stay in Harrah's for business trip including the room clean and wifi. However, there is no lotion and coffee maker in the room as what it was before. I felt a little bit disappointed.
2023 年 1 月入住 6 晚

8/10 还可以

Jianpei

满意：员工和服务

10/10 超赞

Shuo

6/10 一般

chia chi

与家人出行
地點好 其他都普通 清掃都需確認再確認
2022 年 11 月入住 8 晚

8/10 还可以

Shui Wa

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 5 晚

10/10 超赞

Shui Wa

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 6 月入住 3 晚

10/10 超赞

Duanping

2022 年 1 月入住 2 晚

8/10 还可以

kaiqing

2021 年 7 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room is a bit tiny but very clean, located in the strip center, the door shuts pretty loud, the service is great, overall it's worthy, would love to come back again.
2021 年 7 月入住 2 晚

4/10 很差

真实旅客

与家人出行
满意：员工和服务
不满意：住宿条件和设施
客房空调发出汽车引擎般的声音, 只好在睡觉前关了. 泳池开放时间从早上9点到下午5点, 孩子很失望.
2021 年 6 月入住 2 晚

10/10 超赞

Isabella

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was clean, safe, workers were friendly, and it was in a nice and convenient part of the strip.
2024 年 5 月入住 2 晚

10/10 超赞

Jose Carlos

满意：住宿条件和设施，清洁度
Good
2024 年 5 月入住 3 晚
John 于 2024年05月24日 的回复
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 一般

Stanley，Prairieville

与家人出行
不满意：服务设施
Harrah's Hotel and Casino Las Vegas offers a mixed experience based on my recent stay. The room itself was pleasant and well-appointed, providing a comfortable environment for relaxation. Additionally, the hotel's location is very convenient, situated centrally on the Strip, making it easy to explore nearby attractions and enjoy the vibrant nightlife of Las Vegas. However, there were some significant drawbacks during my stay. Despite being there for several days, there was no provision of fresh towels or room service. I suspect that I may have inadvertently selected the wrong option at the check-in kiosk, which might have led to this oversight. It's a bit disappointing that this issue wasn't addressed or clarified by the hotel staff during my stay. On a positive note, the check-out process was smooth and hassle-free, which I appreciated after a somewhat mixed experience. Overall, while the hotel has its merits in terms of room quality and location, the lack of basic services like fresh towels and room service was a letdown. Make sure to double-check your selections during check-in to avoid similar inconveniences.
2024 年 5 月入住 3 晚
Kimberly 于 2024年05月24日 的回复
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 还可以

Patrick

团体旅客
Place was nicer than expected and an easy walk to the Sphere.
2024 年 5 月入住 4 晚
Dan 于 2024年05月23日 的回复
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 还可以

Dylan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay
2024 年 5 月入住 5 晚
ALM 于 2024年05月23日 的回复
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 很差

FELIPE

me cobraron 50 dollares diarios por las 4 noches 200 mas impuestos por usar el internet todos los hoteles tienen que informarnos si queremos este cargo que al salir me di cuenta que es una abuso
2024 年 5 月入住 4 晚
Kimberly 于 2024年05月23日 的回复
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 一般

ronald

与家人出行, 商务旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
Room air smelled stale and musty Bed linens had rips and tares Washroom layout poor
2024 年 5 月入住 3 晚
Dan 于 2024年05月22日 的回复
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 很差

Chris

与配偶出行
满意：服务设施
Did not know that a 4 star hotel does not offer free water or coffee in the room, but you can walk down to the casino and they’ll give you free whiskey.
2024 年 5 月入住 3 晚
Dan 于 2024年05月22日 的回复
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

10/10 超赞

Denisse

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Thank you so much , loved my room it smells amazing
2024 年 5 月入住 1 晚
Latrice 于 2024年05月22日 的回复
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 超赞

Carol，Rochester

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Do not use the pool unless you want to rent a chair or cabana. Definitely do not count on drinking there - $35 per drink!
2024 年 5 月入住 3 晚
Dan 于 2024年05月22日 的回复
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

4/10 很差

Jim

与家人出行, 商务旅客
不满意：清洁度、服务设施、住宿条件和设施
The room was small & the rate was too high!!!!!!!
2024 年 5 月入住 2 晚
Latrice 于 2024年05月22日 的回复
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

4/10 很差

Uyen

与家人出行
不满意：服务设施，员工和服务
Room has no view. Lack of amenities. No fridge or service. No in-room coffee. Long-line check in/out. Shower stall only has a divider and not a full door causing water splashing out on the bathroom door. I can’t understand why it was designed this way.
2024 年 5 月入住 2 晚
Doug 于 2024年05月22日 的回复
Hello Uyen, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 一般

Yvette

满意：员工和服务，清洁度
不满意：住宿条件和设施
A
2024 年 5 月入住 4 晚
Doug 于 2024年05月22日 的回复
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 超赞

David A

满意：清洁度、员工和服务、住宿条件和设施
I liked it. Very clean
2024 年 5 月入住 2 晚
Doug 于 2024年05月22日 的回复
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 超赞

David A

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
First time staying here. I liked it. Not bad. Would stay again
2024 年 5 月入住 1 晚
Doug 于 2024年05月22日 的回复
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 一般

Analaura

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
It was not a bad stay. I would say that the stay could have been slightly better if it was cleaner “ Air Vents where full of dust and lint” the bed had stains which made it uncomfortable to stay in, and the floor had crumbs. It was difficult to sleep because you could hear your neighbors, they were excessive in loudness.
2024 年 5 月入住 5 晚
Dan 于 2024年05月21日 的回复
Hello Analaura, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

8/10 还可以

Cree

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Rooms were nice and clean but small, the rooms do not have a refrigerator so you could not keep drinks cold. Wish the shower had a door, it’s just a small glass panel and water spilled out when you showered. Great rooms for the rate.
2024 年 5 月入住 3 晚
Dan 于 2024年05月21日 的回复
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

10/10 超赞

Sarah

满意：员工和服务，清洁度
2024 年 3 月入住 6 晚
Latrice 于 2024年05月22日 的回复
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!