城景

阿雷瑟朗塞斯頓酒店的評價

4.5 out of 5
阿雷瑟朗塞斯頓酒店
12 York St, Launceston, TAS

評價

9.2

卓越

10 分評分,優異;503 則評價中有 317 則" "
8 分評分,不錯;503 則評價中有 155 則" "
6 分評分,一般;503 則評價中有 24 則" "
4 分評分,欠佳;503 則評價中有 6 則" "
2 分評分,很差;503 則評價中有 1 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Siu Man

於 2024 年 2 月住了 1 晚
Piia 於 2024年2月16日的回應
Hello Siu Man,Thank you for the excellent score!We are thrilled to hear you were so pleased with your stay at Areca Launceston. All the very best and we look forward to accommodating you again one day.Kind regards,Piia

8/10 不錯

Sau Chau Iris

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很好的酒店,但住二樓沒有電梯,拿行李上落不方便。
於 2023 年 5 月住了 1 晚
Rumali 於 2023年5月29日的回應
Hi Sau, Thank you for your review. We are glad to hear you enjoyed your stay with us. We are sorry for any inconvenience with the stairs, however we have mentioned it in our website and our booking confirmation email. We hope you have a wonderful time exploring tassie, and we wish you all the very best for your future. Kindest regards, Rumali, Waratah on York.

8/10 不錯

Tsz Yan

於 2023 年 1 月住了 2 晚
Rumali 於 2023年1月23日的回應
Hi Tsz Yan,Thank you for your review on your stay at Waratah on York. We hope to accommodate you one day again in the future. Kindest regards,RumaliWaratah on York

10/10 優異

KAM CHAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 4 晚
Piia 於 2020年1月24日的回應
Dear Kam Chan, Thank you for the excellent score. We are delighted to hear you were so pleased with your stay and could not fault a thing. We look forward to accommodating you again next time you are visiting Launceston. Kind regards, Piia

6/10 一般

Tsz Him

讚好:整潔度和住宿狀況
Fair place
Small room. Quiet and clean place. Location not bad. Breakfast normal with no surprises.
於 2019 年 12 月住了 2 晚
Piia 於 2019年12月14日的回應
Dear Tsz Him, Thank you for taking your time to review your recent stay with us, we appreciate the feedback. We hope you enjou Launceston and Tasmania and look forward to welcoming you back one day again. With kind regards, Piia Areca Launceston

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice to stay
The place was quite nice and value for money
於 2019 年 9 月住了 1 晚
Piia 於 2019年9月26日的回應
Hello! Thank you for the review, we are glad you have enjoyed your stay with us. We look forward to welcoming you to Launceston again. Kind regards, Piia

10/10 優異

Ritson

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome accommodation in every aspect. Great friendly staff. Highly recommend
於 2024 年 4 月住了 1 晚
Rumali 於 2024年5月23日的回應
Hi Ritson, Thank you for the 5 out of 5 review on your recent stay with us. We are happy to hear that you were satisfied with our accommodation and our staff. We are looking forward to welcoming you back to Areca Launceston in the near future. Kind regards,RumaliAreca Launceston

10/10 優異

Patrick

讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely quiet spacious well equipped room up on a hill with great views. Easy walk to city centre and a slightly longer but still easy walk to cataract Gorge. Really enjoyed my stay here in Launceston.
於 2024 年 5 月住了 2 晚
Rumali 於 2024年5月15日的回應
Hi Patrick, Thank you for your lovely review on your recent stay with us. We are glad to hear you had a wonderful time at Areca Launceston. We hope to accommodate you one day again in the near future. Kindest regards, RumaliAreca Launceston

10/10 優異

Rebecca (Bellerive)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable bed. Clean with lovely added touches such as mints. Nice views and great service. Have stayed several times and will be back!
於 2024 年 4 月住了 1 晚
Piia 於 2024年4月26日的回應
Hello Rebecca,Thank you so much!It is excellent to receive feedback like this from a returning guest, we are so pleased you have enjoyed your stays with us.All the very best and we hope to see you back here one day soon again.Kindest regards,Piia

10/10 優異

Kevin (Adelaide)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet location away from CBD traffic & noise
於 2024 年 3 月住了 1 晚
Piia 於 2024年3月29日的回應
Hello Kevin,Thank you for the review.Indeed, Areca has quite a quiet location off the York Street. We are glad you were pleased with your stay.All the best,Piia

10/10 優異

Ingrid

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Rumali 於 2024年3月18日的回應
Hi Ingrid, Thank you for your review. We hope you had a wonderful stay with us. We would love to accommodate you once again in the near future. Kindest regards,RumaliAreca Launceston

10/10 優異

Jean

伴侶同遊
讚好:設施服務
Areca was clean, lovely staff and easy parking. It is in a great location in Launceston. I would recommend it.
於 2024 年 3 月住了 2 晚
Piia 於 2024年3月8日的回應
Dear Jean,Thank you for the great review!We are delighted to hear you were pleased with every aspect and you enjoyed your stay with us.All the very best and we look forward to accommodating you again in the future.Kind regards,Piia

10/10 優異

Laura

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location was central enough to make destinations an easy walk. The rooms were clean and very comfortable.
於 2024 年 2 月住了 3 晚
Piia 於 2024年2月28日的回應
Dear Laura,Thank you for the great review.We are delighted to hear you enjoyed your stay with us.All the very best and we look forward to accommodating you again in the future.Kind regards,Piia

10/10 優異

Joe

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
The Accommodation was great, staff very friendly and helpful. They also help with what to do and where to eat depending your tastes, and when we got to our room it was great with all the amenities you need the bed was comfortable but the view from the room was great would stay again in Launceston well worth the money compared to Westpoint motel
於 2024 年 2 月住了 1 晚
Piia 於 2024年2月27日的回應
Dear Joe,Thank you for the excellent review!We are delighted to hear you were so pleased with your stay at Areca Launceston - appreciated the amenities and the views and found the bed comfortable. A happy guest is the best reward for us.Thank you for choosing to stay with us, we look forward to accommodating you again in the future.Best regards,Piia

8/10 不錯

Neal

讚好:整潔度、職員與服務和住宿狀況
A goos comfortable nights stay
於 2024 年 2 月住了 1 晚
Piia 於 2024年2月22日的回應
Dear Neal,Thank you for the review. It is a pleasure to hear you enjoyed your stay at Areca Launceston.All the very best and we look forward to accommodating you again in the future.Best regards,Piia

10/10 優異

Gerald

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very steep driveway unsuitable for elderly to access.
於 2024 年 2 月住了 1 晚
Piia 於 2024年2月20日的回應
Dear Gerald,Thank you for the review.We are delighted to hear you were so pleased with your stay.Yes, the driveway is steep but if our guests prefer to use a car, then Areca is suitable for everyone. Otherwise it may be a challenge for some indeed.All the very best and we look forward to welcoming you to our hotel again.Kindest regards,Piia

8/10 不錯

Julie

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The fire alarm went off at 3am the first night which meant we had to leave our room.. no explanation given the next day.. the fire brigade did not hang around long.. but would have been nice to have some communication from reception about it..down/up a steep drive and parking was full on the level we were on so had to walk up steep hill.. ok for us but maybe not for some people. Room was clean and there was milk and water in fridge
於 2024 年 2 月住了 2 晚
Piia 於 2024年2月16日的回應
Dear Julie,Thank you so much for the review.We are very sorry about the fire alarm going off, especially at 3am at night. It happened due to one of the guests having a long shower with the bathroom door open, so the stream alerted the system. Our staff member arrived to the premises while the fire brigade was finalising everything, we apologise for the poor communication.We are glad you were pleased with the rest of your stay.All the very best to you and we look forward to accommodating you again one day.Kindest regards,Piia

4/10 欠佳

Renee

於 2024 年 2 月住了 2 晚
Piia 於 2024年3月21日的回應
Hello Renee,We appreciate your time rating your stay and a re sad to hear it did not meet your expectations. We wish we would know the reasons, as this would help us to make improvements.All the very best,Piia

10/10 優異

CHRISTOPHER

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Piia 於 2024年2月10日的回應
Hello Christopher,Thank you for the 10 out of 10!We are thrilled to hear you were pleased with your stay and look forward to accommodating you again one day soon.Kindest regards,Piia

8/10 不錯

Sonitha

於 2023 年 10 月住了 1 晚
Piia 於 2024年1月26日的回應
Dear Sonitha,Thank you for the rating.We are glad to hear you were pleased with your stay at Areca Launceston.Hopefully you will visit us soon again.Kind regards,Piia

8/10 不錯

Judy

讚好:整潔度、職員與服務和住宿狀況
Staff very welcoming, very pleasant & helpful. Room was comfy & large. Parking was easy. Plenty of places to eat in town.
於 2024 年 1 月住了 1 晚
Piia 於 2024年1月26日的回應
Dear Judy,Thank you for the review.We are glad to hear you were pleased with you room and our service and your overall stay was smooth. Easy and hassle-free is what we aim for.All the best and we look forward to accommodating you again in the future.Kind regards,Piia

8/10 不錯

Allan

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Rumali 於 2024年1月16日的回應
Hi Allan,Thank you for rating your recent stay with us at Areca Launceston. We hope to accommodate you one day again in the near future. Kindest regards, Areca Launceston.

8/10 不錯

Brenden

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
This property is set on top of a huge hill with only stairs to access rooms no lifts wouldn’t recommend to elderly or anybody with mobility issues
於 2024 年 1 月住了 1 晚
Rumali 於 2024年1月15日的回應
Hi Brenden, Thank you for taking the time to review your recent stay with us at Areca Launceston. We wish to accommodate you one day again in the near future. Kindest regards,Areca Launceston

8/10 不錯

Manuel

於 2024 年 1 月住了 2 晚
Rumali 於 2024年1月16日的回應
Hi Manuel,Thank you for rating your recent stay with us at Areca Launceston. We hope to accommodate you one day again in the near future. Kindest regards, Areca Launceston.

10/10 優異

Antonia

讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed the stay
於 2024 年 1 月住了 1 晚
Rumali 於 2024年1月15日的回應
Hi Antonia, Thank you for your review. We are glad to hear that you enjoyed your recent stay with us. We hope to accommodate you once again in the near future. Kindest regards,Areca Launceston

6/10 一般

Rachel

伴侶同遊
不滿:住宿狀況
Dated,saw a good few cockroaches and earwigs. Loud as the cleaners voices travelled to rooms from early in the morning when they were in the atrium kitchen area. Could hear other guests loudly too because of the set up of the building, Up a very very steep hill- worth noting if any mobility issues. It was fine for the price we paid and had what we needed but it’s needing attention to detail.
於 2023 年 12 月住了 2 晚
Piia 於 2024年1月9日的回應
Hello Rachel,Thank you for taking your time to review your recent stay at Areca Launceston.We wish you would have informed us about any insects during your stay, so we could actually see and fix the problem, as we have never had any cockroaches at the premises, nor had any other guests mentioned anything like this.We are sorry about the noise you heard and hope it did not impact your stay too negatively.Yes, Areca Launceston is located on top of a hill and we do our utmost to inform our guest beforehand, so they could choose if the property is suitable for them or not.We hope you enjoyed your New Year’s Eve in Launceston and hope you will visit this beautiful city again.Kind regards,Piia

10/10 優異

Shannan

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Clean hotel in a good location. Friendly staff.
於 2023 年 12 月住了 1 晚
Rumali 於 2024年2月5日的回應
Hi Shannon, Thank you for your great feedback on your recent stay with us at Areca Launceston. We hope to accommodate you one day again in the near future.Kindest regards,RumaliAreca Launceston

10/10 優異

Dean

讚好:整潔度、職員與服務和住宿狀況
Was simple and easy to access keys after hours and the facility was nice and quiet
於 2023 年 12 月住了 1 晚
Rumali 於 2024年1月7日的回應
Hi Dean, Thank you for your lovely feedback. We are glad to hear you enjoyed your recent stay with us, and found our after hours check in process very easy. We hope to accommodate you one day again in the near future. Kindest regards,Areca Launceston

10/10 優異

Kate

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great views of Launceston and well kept facilities with very friendly staff that are happy to help!
於 2023 年 12 月住了 2 晚
Piia 於 2023年12月21日的回應
Dear Kate,Thank you for the excellent review.We are delighted to hear you were so pleased with your stay, appreciated the service and the room. And the views, of course!All the very best, Merry Christmas and we look forward to accommodating you again in the future.Kind regards,Piia

8/10 不錯

KAZUO

於 2023 年 12 月住了 3 晚
Piia 於 2023年12月21日的回應
Dear Kazuo,Thank you for the rating.We are glad to hear you were pleased with your stay at Areca Launceston.All the best and we look forward to accommodating you again in the future.Best regards,Piia

8/10 不錯

James

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The room was clean and comfortable. The hotel set up a little strange, being a hotel behind another hotel, and having to walk up stairs to reception.
於 2023 年 12 月住了 1 晚
Rumali 於 2023年12月18日的回應
Hi James, We appreciate you taking the time to review your recent stay with us at Areca Launceston. We are pleased to hear you found your room clean and comfortable. We hope to accommodate you once again in the near future. Kindest regards,RumaliAreca Launceston

10/10 優異

Natasha

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great central location, very friendly staff. Overall very pleasant stay, would recommend
於 2023 年 12 月住了 1 晚
Piia 於 2023年12月14日的回應
Dear Natasha,Thank you for the excellent review. We are delighted to hear you were pleased with your stay, with our service and the location of the building.We look forward to accommodating you again in the future.Best regards,Piia

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location
Great location, spacious room. Hotel is 500 metres away from restaurants which is convenient to walk to instead of driving. A good place to stay when in Launceston.
於 2023 年 12 月住了 4 晚
Piia 於 2023年12月14日的回應
Dear Guest,Thank you for the great review.We are so pleased to hear you enjoyed your stay and were particularly happy with the location and the spacious room. Thank you for choosing to stay with us, we look forward to meeting you in the future.Kind regards,Piia

10/10 優異

Kate

讚好:整潔度、職員與服務和住宿狀況
Very accommodating staff - I was travelling with a large bike box so staff gave me a ground floor room that was easily accessible.
於 2023 年 11 月住了 1 晚
Piia 於 2023年12月14日的回應
Dear Kate,Thank you for the great review and we were more than happy to accommodate your request.Enjoy Tasmania and we look forward to accommodating you again in the futureBest regards,Piia

8/10 不錯

Gary (Kingswood)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Area around ptoperty was quite steep, walking down to town ok but walking up bit of an effort.
於 2023 年 11 月住了 2 晚
Piia 於 2023年12月1日的回應
Hello Gary,Thank you for the review.Indeed, Areca Launceston is located on top of a hill. We hope the exercise was not too much and the views from your room made it all up a bit.All the very best and we look forward to accommodating you again in the future.Kind regards,Piia

10/10 優異

Noel

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Clean and modern
於 2023 年 11 月住了 1 晚
Piia 於 2023年11月28日的回應
Hello Noel,Thank you for the great review.We are delighted to hear you were so pleased with your stay. All the very best and we look forward to accommodating you soon again.Kindest regards,Piia

10/10 優異

Daniel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Piia 於 2023年11月21日的回應
Hello Daniel,Thank you for the 10 out of 10!We are delighted to hear you were so pleased with your stay at Areca Launceston.All the very best and we look forward to accommodating you again in the future.Kind regards,Piia

10/10 優異

Frits

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Rumali 於 2023年11月19日的回應
Hi Frits,Thank you for the 5 out of 5 review. We hope to accommodate you one day again in the near future. Kindest regards, Areca Launceston.

10/10 優異

Brendan

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
Rumali 於 2023年11月16日的回應
Hi Brenda,Thank you for the 5 out of 5 review on your recent stay with us. We hope to accommodate you one day again in the near future. Kindest regards, Rumali

10/10 優異

Nurdini Binte

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Happy to have book this place
I was not sure what to expect but I was delighted to check into a room that is clean, comfortable and has a beautiful view. Was really happy with everything and communication was great. The only downside was I had to carry my luggage up 2 flight of stairs and it was hard when you travel alone and had a heavy luggage. If I knew, I would request for ground floor. But other than that, I am pretty happy and would definitely recommend this place.
於 2023 年 11 月住了 1 晚
Rumali 於 2023年11月6日的回應
Hi Nurdini, Thank you for taking the time to leave such a detailed review on your recent stay with us at Areca Launceston. We are glad to hear you loved your clean and comfortable room. We hope to accommodate you once again in the near future. Kindest regards,RumaliAreca Launceston

10/10 優異

Jeanette

讚好:整潔度、職員與服務和住宿狀況
It was close to the centre but was located on a steep slope.
於 2023 年 10 月住了 1 晚
Rumali 於 2023年11月6日的回應
Hi Jeanette, Thank you for your lovely review. We are glad to hear you found our hotel very convenient. We hope to accommodate you one day again in the near future. Kindest regards,Rumali

8/10 不錯

Niki

伴侶同遊
The room was very comfortable. The parking was very difficult and not ideal. But overall ok motel.
於 2023 年 10 月住了 3 晚
Piia 於 2023年11月2日的回應
Hello Niki,Thank you for the review.We are pleased to hear you found the room comfortable and enjoyed your stay with us.Parking can be a bit intimidating for people not used to steep laneways but I hope it did not impact your stay too negatively.All the very best and we look forward to accommodating you again in the future.Kind regards,Piia

10/10 優異

Toni

讚好:整潔度、職員與服務、設施服務和住宿狀況
Not my first stay at Areca Launceston - this property, & the wonderful Waratah on York it is attached to, have become my first choice for accommodation in Launceston. Great location, friendly staff & sensational views from the hillside location. As a single female traveller, I always feel safe at this location & walking around the area.
於 2023 年 10 月住了 3 晚
Piia 於 2023年10月24日的回應
Dear Toni,It was a pleasure to see you again and thank you for choosing to stay at Areca again. We are so glad the place meets your expectations (including the exercise hill :). All the very best and we look forward to seeing you again soon.Kindest regards,Piia

8/10 不錯

Natasha

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This accommodation was great 😊
於 2023 年 10 月住了 1 晚
Piia 於 2023年10月24日的回應
Dear Natasha,Thank you form the great review.We are delighted to hear you were pleased with your stay at Areca Launceston and look forward to accommodating you again in the future.Kindest regards,Piia

10/10 優異

Helena

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great View.Cleanness 👌
於 2023 年 10 月住了 1 晚
Piia 於 2023年10月18日的回應
Dear Helena,Thank you for the review.It is good to hear you enjoyed the views and appreciated the cleanliness of the place. I will pass on you kind words to our hard-working cleaning team.All the best and we look forward to meeting you soon again.Kind regards,Piia

8/10 不錯

DEAN

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good stay, steep hill to get to site, but well walkable.
於 2023 年 10 月住了 1 晚
Piia 於 2023年10月18日的回應
Hello Dean,Thank you for taking your time to review your recent stay at Areca Launceston.We are glad to hear you were pleased with your stay. Indeed, the location of the hotel is on top of a steep hill, I hope the views were worth the effort.All the best and we look forward to accommodating you again one day.Kind regards,Piia

10/10 優異

Sharon

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Parking area is a little limiting, the larger 4x4's would really struggle. The room was extremely comfortable and absolutely could not fault it. The room rate was exceptional for a kingsize bed. I knew that the whole property was on a steep slope and was glad that we didn’t have too far to walk to reception. Upon checking in, the lovely lady couldn't have possibly done any more for us, as we had called ahead to inform her that we were going to be delayed with our arrival. She remained after her closing time for us. We highly recommend and will definitely stay again, although we will book for more than 1 night 😊
於 2023 年 10 月住了 1 晚
Piia 於 2023年10月18日的回應
Hello Sharon,Thank you for the wonderful review, you have just made our day. A happy guest is the best reward for us, we are so glad you enjoyed your stay.Thank you for choosing to stay with us and we look forward to accommodating you soon again.Kindest regards,Piia

10/10 優異

Larraine

讚好:整潔度、職員與服務和住宿狀況
Lovely room, spacious, close to CBD
於 2023 年 10 月住了 1 晚
Piia 於 2023年10月18日的回應
Dear Larraine,Thank you so much for the great review. We are delighted to hear you were so pleased with your stay at Areca Launceston.All the very best and we look forward to accommodating you soon again.Kindest regards,Piia

10/10 優異

Anthony

讚好:職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Piia 於 2023年10月11日的回應
Dear Anthony,Thank you for the maximum score!A happy guest is the best reward for us, we are glad you enjoyed your stay.All the very best and we look forward to accommodating you soon again.Kind regards,Piia

8/10 不錯

Baris

讚好:整潔度和職員與服務
Reception staff were very welcoming .The hotel is on an extremely steep location so I think if you are old or have little kids this maybe a problem.The accommodation was ok but not amazing ok for one night
於 2023 年 10 月住了 1 晚
Piia 於 2023年10月7日的回應
Dear Baris,Thank you for the review. It was lovely to meet you all.Yes, the hotel is located on top of a hill and we always prefer our guest to be informed about this, as it might be an issue for some people.Thank you for choosing to stay with us and enjoy your travels in Tasmania.Kindest regards,Piia