2/10 很差
Candice (san jose)
2024年5月9日
不滿:整潔度、職員與服務和住宿狀況
I had a misunderstanding with dates and this property would not answer any of my messages and still took money for me. When I made my trip for some reason it made it for April instead of may. After that I got locked out of my email because I got a new phone and couldn’t remember my password to my email and it kept trying to send a confirmation to my old phone. I wanted to explain this to them but never got a chance. They didn’t even consider talking to me. Very unprofessional in my opinion. I just literally had a baby and couldn’t afford to lose out on that money. I was going for my birthday out there to relax so thank you for ruining that for me. I needed this trip btw. I have been dealing with postpartum and other issues and all I wanted was to relax and yall couldn’t even have common courtesy to speak with me after leaving like 5 messages.
Candice
於 2024 年 4 月住了 2 晚