大堂

尤英普林斯頓紅屋頂酒店的評價

2 out of 5
尤英普林斯頓紅屋頂酒店
3203 Brunswick Pike, Building A, Lawrenceville, NJ

評價

6.4
10 分評分,優異;1001 則評價中有 211 則" "
8 分評分,不錯;1001 則評價中有 270 則" "
6 分評分,一般;1001 則評價中有 193 則" "
4 分評分,欠佳;1001 則評價中有 136 則" "
2 分評分,很差;1001 則評價中有 191 則" "

6.8/10 

整潔度

7.0/10 

職員與服務

6.0/10 

設施服務

6.4/10 

住宿狀況

6.2/10 

環保程度

評價

10/10 優異

真實旅客

於 2020 年 7 月住了 1 晚

8/10 不錯

XinXiu

於 2020 年 3 月住了 3 晚

6/10 一般

XinXiu

於 2020 年 3 月住了 3 晚

2/10 很差

XinXiu

於 2020 年 3 月住了 3 晚

2/10 很差

Atlantis

親子同遊
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Cleaning staff is awesome But the AM manager is a real Ignorant individual and doesn’t know how to talk to ppl
於 2024 年 4 月住了 1 晚
Olivia RediResponse Specialist 於 2024年5月1日的回應
Hello Atlantis, Thank you for telling us about your stay at the Red Roof Inn Princeton - Ewing. I am glad you found our cleaning staff to be awesome, despite the issue you highlighted. Please accept our apologies for the impact this had on your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

2/10 很差

JOSEPH LAMONT

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
Has roaches
於 2024 年 4 月住了 2 晚
Kerry-Lee RediResponse Specialist 於 2024年4月22日的回應
Dear Joseph, Thank you for leaving your feedback after your experience at RED ROOF INN PRINCETON - EWING. Regarding the insects you described, we apologize for the unfavorable experience. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to eliminate similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 一般

Raven

All days of our stay there were no cleaning done. Room had no coffee or tea to drink.
於 2024 年 4 月住了 4 晚
Oshane RediResponse Specialist 於 2024年4月18日的回應
Dear Raven, Thank you for taking the time to tell us about your experience at the RED ROOF INN PRINCETON - EWING. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described along with the other issue mentioned. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

10/10 優異

Janelle (Jonestown)

商務旅客
讚好:整潔度、職員與服務和設施服務
Quiet, comfortable night. The outside of the buildings is old and worn, but the room was clean with plenty of light options inside. If you're looking for a desk and chair, try the Extended Stay at the same hotel office. Close to a variety of restaurant and shopping options.
於 2024 年 4 月住了 1 晚
Oshane RediResponse Specialist 於 2024年4月15日的回應
Dear Janelle, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN PRINCETON - EWING regarding the quiet area, comfortability, convenience and clean room. You indicated that outside of the buildings is old and worn. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 優異

Eliezer

讚好:職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Tianna RediResponse Specialist 於 2024年4月10日的回應
Hello Eliezer, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Princeton - Ewing and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 優異

John

家人同遊, 親子同遊, 伴侶同遊, 寵物同遊, 商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Thanks, its great.
於 2024 年 4 月住了 2 晚
Oniel Rediresponse Specialist 於 2024年4月8日的回應
Hi John,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Princeton - Ewing. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 一般

Khalil

不滿:整潔度
The room I stayed in was spacious which I really liked. The only issues I had were that the bathroom floors weren’t that clean and there was no hand soap provided for me as well.
於 2024 年 3 月住了 1 晚
Dannielle Rediresponse Specialist 於 2024年3月18日的回應
Dear Khalil,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PRINCETON - EWING. We are happy that you were pleased with the space in the room, however, we are sorry that the cleanliness of the bathroom wasn't to standard and there was no hand soap. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

8/10 不錯

Frank

讚好:整潔度、職員與服務、設施服務和住宿狀況
I was unable to keep the reservation do to a family emergency
於 2024 年 3 月住了 1 晚
Olivia RediResponse Specialist 於 2024年3月12日的回應
Hello Frank, Thank you for telling us about your stay at the Red Roof Inn Princeton - Ewing. The situation you described is truly regrettable. I am very sorry for your experience. Feedback from our guests are always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 優異

Nisargkumar

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay...
於 2024 年 2 月住了 1 晚
Dannielle Rediresponse Specialist 於 2024年2月16日的回應
Dear Nisargkumar,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PRINCETON - EWING. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely, Red Roof Management

2/10 很差

Jessica

親子同遊, 商務旅客
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
I know it was a 2 starts hotel, but the room smells bad the floors and carpet and sheets were dirty
於 2024 年 1 月住了 3 晚
Chevanese RediResponse Specialist 於 2024年1月30日的回應
Thank you, Jessica, for writing to us about your recent stay at the Red Roof Inn Princeton - Ewing. We deeply regret the negative experiences you encountered with the odor of the room and the uncleanliness of the floors, carpet as well as the sheets. We sincerely apologize for any inconvenience caused and assure you that your comments will be taken into consideration to make changes to improve our customer experience.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 一般

Nick

讚好:職員與服務
Looking for a quick, cheap stay with lower expec..
Bed was a little springy and water pressure was low in the shower. Looking for a quick, cheap stay with lower expectations, than this is your place.
於 2024 年 1 月住了 1 晚
Chirell RediResponse Specialist 於 2024年1月29日的回應
Dear Nick,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Princeton - Ewing. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 6/10 score. You indicated that you were unsatisfied with springy bed and low water pressure. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRediResponse Specialist

2/10 很差

Calvin

The stay was not so good
於 2024 年 1 月住了 1 晚
Toni-Ann RediResponse Specialist 於 2024年1月22日的回應
Hello Calvin, Thank you for taking the time to complete a survey of our Red Roof Inn Princeton Ewing. We are sorry that you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with clean rooms and all the comforts of home, so I am disappointed to see that was not achieved for you. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

2/10 很差

Zacarias

於 2024 年 1 月住了 1 晚
Chirell RediResponse Specialist 於 2024年1月17日的回應
Dear Zacarias,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Princeton - Ewing and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

8/10 不錯

Dyron

讚好:整潔度、職員與服務和住宿狀況
Reasonable
於 2024 年 1 月住了 1 晚
Nishaye RediResponse Specialist 於 2024年1月15日的回應
Hello Dyron, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn Princeton - Ewing. We appreciate your kind words following your recent stay and the value to price ratio meeting your expectations, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

8/10 不錯

Joey

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Nishaye RediResponse Specialist 於 2024年1月15日的回應
Dear Joey,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Princeton - Ewing and I appreciate your 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 優異

Shanta

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Gabrielle RediResponse Specialist 於 2024年1月10日的回應
Thank you for taking a moment to leave a review, Shanta. The staff and I at the Red Roof Inn Princeton - Ewing appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

6/10 一般

Abdolhossein

讚好:整潔度
於 2023 年 12 月住了 1 晚

8/10 不錯

HUGH

於 2023 年 12 月住了 1 晚
Oniel Rediresponse Specialist 於 2023年12月30日的回應
Hi Hugh,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Princeton - Ewing. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

4/10 欠佳

Dharmendra

於 2023 年 12 月住了 1 晚
Oniel Rediresponse Specialist 於 2023年12月25日的回應
Hi Dharmendra,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating following your stay at the Red Roof Inn Princeton - Ewing. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

4/10 欠佳

B

於 2023 年 12 月住了 1 晚
Gabrielle RediResponse Specialist 於 2024年1月11日的回應
Thank you for taking a moment to leave a review, B. The staff and I at the Red Roof Inn Princeton - Ewing were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

10/10 優異

Reginald

於 2023 年 12 月住了 1 晚
Chevanese RediResponse Specialist 於 2023年12月22日的回應
Thank you for your positive rating, Reginald, following your stay at the Red Roof Inn Princeton - Ewing. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

4/10 欠佳

Nadine

家人同遊
讚好:職員與服務和設施服務
不滿:整潔度和住宿狀況
The place was noisy and not very well kept.
於 2023 年 11 月住了 7 晚
Nishaye RediResponse Specialist 於 2023年11月30日的回應
Dear Nadine, We appreciate your comments regarding your recent stay at the Red Roof Inn Princeton - Ewing. We regret to discover that you weren’t thoroughly impressed with us during your most recent stay. You indicated you were not pleased with the upkeep of the hotel and the possible noise disturbance. Please accept our sincerest apologies for the impact this had on your stay. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance.Feedback from our guests is always welcome and your comments will be taken into consideration as our Red Roof team strive to continuously improve the quality of our services. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 很差

Andrew

於 2023 年 10 月住了 2 晚
Oshane RediResponse Specialist 於 2023年12月17日的回應
Hello Andrew, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRINCETON - EWING and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 優異

Abhishek (NORTH GRAFTON)

於 2023 年 11 月住了 1 晚
Oshane RediResponse Specialist 於 2023年12月17日的回應
Hello Abishek, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRINCETON - EWING and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 一般

Isabella

於 2023 年 10 月住了 2 晚
Gabrielle RediResponse Specialist 於 2023年11月9日的回應
Thank you for taking a moment to leave a review, Isabella. The staff and I at the Red Roof Inn Princeton - Ewing were disappointed to see your 6/10 score following your stay. In order to understand what prompted your 6/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

4/10 欠佳

Kiran

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Its very very terrible, no refrigerator, no microwave, no tap in tub I wouldn’t like to say anybody to stay here in this motel
於 2023 年 11 月住了 1 晚
Gabrielle RediResponse Specialist 於 2023年11月9日的回應
Dear Kiran,Thank you for your review following your stay at Red Roof Inn Princeton - Ewing. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the lack of microwave and refrigerator, along with the other issues hindered your stay, which was saddening to read. Should you require the amenities mentioned in the future, please explore our various room options and choose the one that best suits your preference.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.With thanks, Gabrielle Red Roof Management RediResponse Specialist

8/10 不錯

Michael

家人同遊
讚好:整潔度和客房舒適度
不滿:職員與服務
Something for a quick stay
It was clean besides the damage that was in the room non smoking room but had cigarettes burn holes in the bedding damage on the walls an doors didn't get fresh linen or refrigerator but over all it was decent made it work for the 3 days I was there
於 2023 年 11 月住了 2 晚
Gabrielle RediResponse Specialist 於 2023年11月9日的回應
Thank you for taking a moment to leave a review, Michael. The staff and I at the Red Roof Inn Princeton - Ewing appreciate your 8/10 score following your stay. I am happy that our cleanliness pleased you. However, you stated that the cigarette burns in the bedding, the lack of fresh linens and the other listed issues hindered your stay. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

4/10 欠佳

Emmanuel Orlind

不滿:職員與服務和客房舒適度
於 2023 年 11 月住了 2 晚
Gabrielle RediResponse Specialist 於 2023年11月9日的回應
Thank you for taking a moment to leave a review, Emmanuel. The staff and I at the Red Roof Inn Princeton - Ewing were disappointed to see your 4/10 score following your stay. In order to understand what prompted your 4/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

10/10 優異

Monika

於 2023 年 10 月住了 1 晚
Toni-Ann RediResponse Specialist 於 2023年11月5日的回應
Hello Monika,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 很差

seemaben

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Nothing. Too many bugs inside the rooms.clogged drain, no heat
於 2023 年 11 月住了 1 晚
Toni-Ann RediResponse Specialist 於 2023年11月6日的回應
Dear Seemaben,Thank you for sharing your comments regarding your recent experience at our Red Roof Inn. You've indicated that your stay was less than ideal due to bugs that you've reported, clogged drains and no heat. We value you as our guest and can assure you this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.Thank you again for sharing your concerns. We wish you the best in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 很差

barry

於 2023 年 10 月住了 1 晚
Olivia RediResponse Specialist 於 2023年11月23日的回應
Thank you, Barry, for taking a moment to complete our survey. The staff at the Red Roof Inn Princeton - Ewing and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

4/10 欠佳

Hanishkumar

讚好:住宿狀況
不滿:職員與服務
於 2023 年 10 月住了 9 晚
Gabrielle RediResponse Specialist 於 2023年10月17日的回應
Dear Hanishkumar,Thank you for taking the time to tell us about your experience at the Red Roof Inn Princeton - Ewing. We strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In order to understand what prompted your 4/10 score, please consider adding comments to your review in the future, to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

2/10 很差

Stephanie

於 2023 年 10 月住了 1 晚
Devorine Red Roof Management 於 2023年10月16日的回應
Thank you for rating your recent stay, Stephanie. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Princeton - Ewing. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 很差

Jonathan

不滿:整潔度和職員與服務
於 2023 年 10 月住了 4 晚
Gabrielle RediResponse Specialist 於 2023年10月13日的回應
Thank you for taking a moment to leave a review, Jonathan. The staff and I at the Red Roof Inn Princeton - Ewing were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

4/10 欠佳

Thomas

家人同遊, 商務旅客
不滿:職員與服務、設施服務和住宿狀況
After checking in, the front desk clerk gave me a key card and said the room is in building C. I had to drive and walk around to find building C since the building was not clearly marked. The front desk could have told me where building C was at the very least. After finding the room and entering, I saw the lights were on, both mattresses stacked up against the wall and children’s bicycles in the room. I went back to the front desk and luckily, staff gave me another room and he sent another employee to check on the first room I was given. The receptionist was very apologetic to his credit. The room was fine, but the safe and the light above the sink didn’t work. The next morning I walked to the front office to check out and a man standing outside in front of the door smoking a cigarette asked me if I was checking out. I said yes and he took my key card. He didn’t have a uniform or anything identifying himself as a Red Roof Inn staff. I just gave him my key card due to the low expectations of the hotel. These were the issues that I thought worth mentioning and should be addressed by management. I was just thankful that nobody was present in the room that I was initially given. Just imagine the shock and horror of being in a hotel room and someone else opens your door and walked in. Yikes😱
於 2023 年 10 月住了 1 晚

2/10 很差

RAYMOND

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
when our 2nd party went to check in we were told no rooms were available . the desk clerk was also telling 4 other parties no rooms were available even though they had confirmed reservations paid in advance. then he told the that their had been canceled because they had not checked in before 8pm. then he through everyone out of the lobby after accusing one guest of staring at him.
於 2023 年 9 月住了 2 晚

2/10 很差

真實旅客

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Poor room and customer service no towels not respo
Family trip
於 2023 年 10 月住了 1 晚
Sashauna Red Roof Management 於 2023年10月11日的回應
Dear Valued Guest,Thank you for taking the time to tell us about your stay at the Red Roof Inn Princeton - Ewing. I am happy you stayed at our hotel during your family trip. At Red Roof, our team is committed to satisfying our guests, so we are very thankful for your feedback.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

10/10 優異

Vibhuti

讚好:整潔度、職員與服務和住宿狀況
Good stay
於 2023 年 9 月住了 2 晚
OnielRediresponse Specialist 於 2023年10月5日的回應
Hi Vibhuti,Thank you for taking the time to write a review of your stay at the Red Roof Inn Princeton - Ewing. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next visit at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 一般

Tonia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
There was no refrigerator in the room other than that it was OK for a weekend stay
於 2023 年 9 月住了 2 晚
Oniel Rediresponse Specialist 於 2023年10月2日的回應
Hello Tonia,Thank you for taking the time to write a review of your stay at the Red Roof Inn Princeton - Ewing. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. Please accept our apologies for any inconvenience caused by the room not having a refrigerator. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 一般

真實旅客

讚好:職員與服務和住宿狀況
Lots of traffic noise, but located by the US 1 & I-295 interchange. No mini refrigerator or microwave oven. Odd layout. Liquid soap and body wash at sink and shower, respectively. Overall, it's a decent enough place for one or two nights.
於 2023 年 9 月住了 1 晚
Kerry-Lee RediResponse Specialist 於 2023年9月28日的回應
Dear Valued Guest,We at the Red Roof Inn Princeton - Ewing are very sorry to learn that you were not able to fully enjoy your stay due to the traffic noise. Based on investigations conducted I saw where you you booked a standard queen which does not offer the listed amenities. In the future should you require a room with these amenities, please feel free to explore our other room options. It was also good to know your overall stay was decent enough. At Red Roof, your feedback is appreciated and we value you as our guest.Thank you for sharing your comments and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManangementRediResponse Specialist

2/10 很差

frank

I never entered the Red Lion Inn/Princeton-Ewing property, having been intimidated by its "park at your own risk" signs. Also a warning from a nearby tradesman that he's not surprised when police cars show up at the inn. Instead I swallowed my pre-paid reservation and spent the night at a nearby Double Tree. Don't take my word for it: Twelve of the 20 most recent reviews rated the inn 1/5 and four more rated it 2/5.
於 2023 年 9 月住了 1 晚
Kamaria Red Roof Management RediResponse Special 於 2023年9月19日的回應
Dear Frank,We are sorry to hear your recent experience at the RED ROOF INN PRINCETON - EWING did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback at Red Roof. Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 不錯

Tiffany

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 9 月住了 1 晚
Kamaria Red Roof Management RediResponse Special 於 2023年9月19日的回應
Hello Tiffany, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRINCETON - EWING and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

2/10 很差

Adrienne

親子同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The lady at the front office staff was rude and disrespectful.
於 2023 年 9 月住了 1 晚
Oshane RediResponse Specialist 於 2023年9月19日的回應
Dear Adrienne, Thank you for taking the time to tell us about your experience at the RED ROOF INN PRINCETON - EWING. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you described with the staff. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

2/10 很差

Sandy

不滿:整潔度、職員與服務和住宿狀況
No good is bad 👎👎
於 2023 年 9 月住了 1 晚
Nishaye RediResponse Specialist 於 2023年9月17日的回應
Dear Sandy, Thank you for taking the time to tell us about your experience at the Red Roof Inn Princeton - Ewing. I am sorry you had less that a satisfactory experience prompting your 1/5 score. Please accept our sincerest apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Our Red Roof team is committed to satisfying our guests, so we are very thankful for your feedback.Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 優異

Yina

讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy buena excelente.. lo malo es que llamo para reservar y nunca hablan español..
於 2023 年 9 月住了 1 晚
Olivia RediResponse Specialist 於 2023年9月16日的回應
Hola yina,Gracias por calificar su reciente estadía en el Red Roof Inn Princeton - Ewing. Me alegro que todo te haya parecido excelente, a pesar de que nadie hablaba español. Acepte nuestras disculpas por cualquier inconveniente que esto pueda haber causado. En Red Roof, nuestra intención es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Sin embargo, sus comentarios son fundamentales mientras nos esforzamos por ofrecer una estadía limpia, cómoda y basada en valores a todos los huéspedes.Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Gracias por compartir sus inquietudes y espero que nos brinde la oportunidad de brindarle un mejor servicio en Red Roof la próxima vez que sus planes de viaje requieran alojamiento.Atentamente,OliviaGestión del techo rojoEspecialista en RediResponse

2/10 很差

Elizabeth

不滿:整潔度、職員與服務、設施服務和住宿狀況
There were no mattresses in the room & the bathroom is not clean.
於 2023 年 9 月住了 1 晚
Chirell Rediresponse Specialist 於 2023年9月10日的回應
Dear Elizabeth,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Princeton - Ewing. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding no mattress in the room and unclean bathroom. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediresponse Specialist