Natapoc | 客廳 | 平面電視、壁爐

松河牧場民宿的評價

3.5 out of 5
松河牧場民宿
19668 Hwy 207, Leavenworth, WA

評價

9.0

卓越

10 分評分,優異;41 則評價中有 30 則" "
8 分評分,不錯;41 則評價中有 4 則" "
6 分評分,一般;41 則評價中有 4 則" "
4 分評分,欠佳;41 則評價中有 1 則" "
2 分評分,很差;41 則評價中有 2 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Patrick 於 2023年12月30日的回應
Thank you for the nice review.

10/10 優異

Victoria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Patrick 於 2023年12月26日的回應
thank you

6/10 一般

Jerome

讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Patrick 於 2023年7月3日的回應
Thank you for the review.

10/10 優異

Kaitlyn

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing!
Amazing experience! Cozy and safe place! Easy to get to, quiet and serene!
於 2022 年 12 月住了 1 晚
Patrick 於 2022年12月16日的回應
Thank you for the kind words. We are glad you enjoyed your stay.

10/10 優異

Sean

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was great. Expedia was the issue. It shows a different room than the one you're booking.
於 2022 年 12 月住了 2 晚
Patrick 於 2022年12月12日的回應
Thanks for the kind words. We would love to put our room names up so you know what you are getting. You can always book direct!

10/10 優異

Janet

讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfort and attention to detail, peaceful and private. You can see the owners and staff really care for their property. Just lovely!
於 2022 年 10 月住了 3 晚
Patrick 於 2022年10月14日的回應
Thank you for the many kind words.

10/10 優異

Stephanie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was thoroughly impressed by our stay and it was quite a sight! I loved the privacy and how accommodating the staff was! Thank you!
於 2022 年 8 月住了 1 晚
Patrick 於 2022年9月2日的回應
We are glad you enjoyed your stay. Thank you for the kind words!

10/10 優異

Cassandra

讚好:整潔度、職員與服務、設施服務和住宿狀況
A very clean, quiet and beautiful place to stay.
於 2022 年 7 月住了 2 晚
Patrick 於 2022年8月5日的回應
Thank you for choosing to stay with us!

8/10 不錯

Sherri

家人同遊
讚好:職員與服務、設施服務和住宿狀況
There were thoughtful touches of luxury throughout: gas fireplace, giant shower, bathrobes, silky sheets. There was a patio with deer outside our window and wind in the pine trees. Breakfast was brought to our door with a delicious omelet, fresh fruit, juice, and just-right hash browns.
於 2022 年 7 月住了 1 晚
Patrick 於 2022年8月5日的回應
Thank you for the kind words

6/10 一般

Robert

伴侶同遊
讚好:整潔度
不滿:職員與服務和設施服務
The kitchenette had no flatware, plates or bowls. You can't make meals, only heat things with the very tiny microwave. The bathroom door had no latch. Half of the jets on tub didn't work properly. The breakfast is a boxed meal delivered to your door, not a traditional sit-down bed & breakfast. The ceiling fan in the bathroom was very loud and it's bearings screeched from time to time. For the price, a bit disappointing.
於 2022 年 7 月住了 2 晚
patrick 於 2022年7月5日的回應
Robert, Thanks for staying with us. I am sorry you were confused about our suites. We are rent hotel suites, not cabins, so we don't have any of those items in our suites as we don't allow cooking in them. We have some great restaurants in and out of Leavenworth that we hope you were able to sample. We do serve breakfast to your room where there is a place for you to sit down and eat comfortably. We did change during Covid to to-go items and many of our customers love not having to worry about putting dishes out for pick-up when they are through. We do know that people play with the tub jets (turn them on/off) but that is easily remedied by turning them individually to what you desire. Thanks for staying with us. We certainly would have loved to have this conversation with you when we spoke in the morning but please reach out if you would like to speak some more. Thanks again for staying with us.

10/10 優異

Rachel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy check in, adorable cabin with so much care and thought with what is in the room. Heated tile outside the jetted tub. Comfy sheets and robes. Very clean. Cups and drinks available. Would highly recommend and go for a walk around the property!
於 2022 年 6 月住了 1 晚
Patrick 於 2022年6月24日的回應
Thank you for the kind words. We are glad that you enjoyed your stay.

6/10 一般

Drew

伴侶同遊
讚好:職員與服務和住宿狀況
不滿:整潔度
It was smaller than expected, but a very nice property. Unfortunately our room wasn't very clean. The toilet had some sticky liquid all over the floor in front of it. One of the coffee cups was dirty.....
於 2022 年 6 月住了 2 晚
Patrick 於 2022年6月22日的回應
Drew, We are sorry that you had this experience. We take great pride in the work of our staff and have high expectations. We will share this with them for sure and do a better job of double checking prior to check-ins as we missed that as well. We would have love to have been told about this when you were on-site so we could have taken care of the issue for you. Thanks for bringing it to our attention.

10/10 優異

Makayla

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a great get away in the middle of a forest. It was very romantic setting. My husband and I loved it.
於 2022 年 6 月住了 1 晚
Patrick 於 2022年6月11日的回應
Thank you for the kind words. We are glad you enjoyed your stay

10/10 優異

Bruce B.

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was so cozy and comfortable! Breakfast was delivered to our door and was delicious. One critique would be to have more sturdy bed side stands as the shelves we had were small coming out of the Sheetrock. We will definitely be back!!!
於 2021 年 12 月住了 2 晚
Patrick 於 2022年1月20日的回應
Thank you for the kind words. We are glad you enjoyed your stay.

10/10 優異

Christopher

家人同遊, 伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We fell in love this B&B. We will come back.
於 2021 年 12 月住了 1 晚
Patrick 於 2021年12月18日的回應
Thank you for the kind words. We are glad you had a great time.

10/10 優異

Peggy

於 2021 年 10 月住了 2 晚
Patrick 於 2021年10月8日的回應
Thank you. We are glad you had a great stay.

10/10 優異

Meg

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay here. The property is beautiful and the cabin we stayed in was very cozy and wonderful! We had a great time and hope to be back soon.
於 2021 年 9 月住了 2 晚
Patrick 於 2021年9月6日的回應
Thank you for the kind words. We are glad you enjoyed your stay

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The place is quiet and beautiful and the accommodation is very comfortable, and its nature is charming.
於 2021 年 7 月住了 2 晚
Patrick 於 2021年7月24日的回應
Thank you for staying with us and the kind words

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful setting and nice rooms. Room was very spacious. Lovely patio to sit outside and view the beautiful scenery. The breakfast was delivered to our room and it was delicious. My granddaughter and I truly enjoyed our stay.
於 2021 年 7 月住了 1 晚
Patrick 於 2021年7月19日的回應
Thank you for the kind words.

10/10 優異

Alfred

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 2 晚
Patrick 於 2021年7月6日的回應
Thank you. We are glad you enjoyed your stay.

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Suite was lovely and very roomy. Bed comfortable. Shower was fantsstic. Fan needs to be extended down so that air movement can be felt.
於 2021 年 6 月住了 1 晚
Patrick 於 2021年6月24日的回應
Thank you for the nice review

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 6 月住了 1 晚
Patrick 於 2021年6月30日的回應
Thank you for your review

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Even with all the snow, the property was easy to find and get into. Each cabin has it's own labeled parking spot for easy to find and easy access to their cabins. Beautiful, maintained property with walking trails. Even during covid, morning breakfast is a tasty homemade treat!! Enjoyed homemade eats brought hot and fresh to your door via contactless delivery. We will definitely be going back to Pine River. THANK YOU PATRICK & JESSICA OLSEN for such a lovely get away.
於 2021 年 1 月住了 2 晚
Patrick 於 2021年2月28日的回應
Thank you for the kind words

8/10 不錯

真實旅客

讚好:職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 3 晚
Patrick 於 2021年1月5日的回應
Thank you for the review.

10/10 優異

Explore!

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Such a beautiful property. It was all frozen over with frosty beauty!! The owner makes a safe path for you to get down to the trails thru property and I highly recommend doing so!!
於 2020 年 12 月住了 2 晚
Patrick 於 2020年12月15日的回應
Thank you for the kind words!

10/10 優異

Jayden

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 8 月住了 3 晚
Patrick 於 2020年10月28日的回應
Thank you for the great review

10/10 優異

Michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Celebrating 45th Anniversary
It was very nice and comfortable. It was very relaxing sitting on the deck. I would would recommend to get away for a weekend.
於 2020 年 8 月住了 1 晚
Patrick 於 2020年8月15日的回應
Thank you for the great review.

10/10 優異

真實旅客

於 2020 年 7 月住了 3 晚
Patrick 於 2020年7月22日的回應
We are happy that you enjoyed your stay.

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful bed and breakfast just outside of the heart of Leavenworth.... gorgeous scenery with mountains and rivers . Room was spacious ,comfortable and welcoming. The jacuzzi tub in the Natapoc Suite was a great amenity and the breakfast served in the morning was delicious . I would highly recommend Pine River Ranch for a romantic getaway.
於 2020 年 2 月住了 1 晚
Patrick 於 2020年2月19日的回應
Thank you for the nice review.

10/10 優異

Joel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing, would recommend
Absolutely fantastic. Bed was good, breakfast was good. Quiet area, nice host. Only downside is it is fairly difficult to get into town if you didn’t drive yourself
於 2019 年 12 月住了 2 晚
Patrick 於 2020年1月3日的回應
Thank you so much for the nice review

8/10 不錯

Obi

讚好:整潔度、住宿狀況和客房舒適度
A Good bnb, if you like to be left alone.
I wasnt expecting the self check-in. I'm old fashion and like the person treatment, kinda why we chose a bnb. Most bnbs we go to show you around the property, tell you all the details of breakfasts, amenities, things to do. Not here, at Pine River Ranch you get given an email that tells you where to find an envelope, envelope tells you were to find your suite, inside the sweet youll find an instruction book for the bnb and it's not exactly straight forward. But they do personally deliver breakfast to your room. I just wasnt a fan of driving all day and then having to do a scavenger hunt to get a good knights sleep.
於 2019 年 12 月住了 1 晚
Pine River Ranch 於 2019年12月18日的回應
Obi, Thanks for the review. People come to Pine River Ranch to get away from everyday life and we found that trying to make them stick to a hard check-in time was not good for anyone. Sorry that it is different than what you are used to but it has been very popular. We are glad that you enjoyed your time and hope to see you back again.

10/10 優異

MAXINE

於 2019 年 10 月住了 2 晚

10/10 優異

Allison

於 2019 年 10 月住了 2 晚

2/10 很差

真實旅客

不滿:職員與服務
Had to cancel my reservation due a death in family and they still charged me for the stay because I didn't cancel 30 days in advance. like I knew someone was gonna suddenly die. would never deal with them again!!
於 2018 年 12 月住了 2 晚
Patrick 於 2019年2月5日的回應
Doris, Pine River Ranch sends our condolences to your family. We did speak over the phone this week about this reservation cancellation and how we couldn't refund your account as the credit card on file wasn't taking the refund. A check has been sent out to you. I hope that there is follow through on your end to remove this email as it really was inaccurate and unfair as we did try to refund your money.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2018 年 12 月住了 1 晚
patrick 於 2018年12月17日的回應
Thank you for the great review. We hope to see you back soon.

10/10 優異

Ryan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very clean and nice. Owners were very nice. Breakfast was delicious. Everything we were looking for and more. Beautiful property we will be back for sure.
於 2018 年 12 月住了 1 晚
Patrick 於 2018年12月17日的回應
Thank you for the great review!

2/10 很差

真實旅客

讚好:整潔度和住宿狀況
不滿:客房舒適度
No refund for early checkout
The room did not meet our expectation so decided to cut our stay short by one day. There was not enough in the “kitchenette” to prepare meals from the groceries we brought. The Internet/WiFi connection was poor, often couldn’t connect, and I was unable to work online as planned. The room wasn’t cleaned the next day nor fresh towels nor coffee service replenished. Upon checkout the owner refused to refund the final day even though we’d given him 24-hour notice, claiming a 30-day cancellation policy.
於 2018 年 5 月住了 3 晚

8/10 不錯

Angela

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful view with the comforts of home
We had a great cozy stay at Pine River Ranch. The facility is a beautiful country style bed and breakfast with gorgeous views of the mountains and country side. Our room was very spacious and accommodating with a small kitchenette, comfortable couch and seating area. As well as a private bathroom. It's not too far from the town of Leavenworth, but is a good 20 minutes away, if you plan on commuting. The service is very good and friendly. Breakfast was simple, but super yummy.
於 2017 年 9 月住了 2 晚

6/10 一般

Jeff

讚好:整潔度和職員與服務
Nice, but wasn't great.
My wife and I stayed at PRR during a Christmas visit to Leavenworth. The owners were nice, and the property is beautiful. We have stayed at just a few Bed and Breakfast locations before, and we had really high expectations for this stay. However, it was just o.k., the gas fireplace quit working and the owner got home and he fixed it about an hour later. The little portable heater fan barely kept our bedroom livable during the blizzard. Also, breakfast was a little underwhelming for $340, an egg (omelet) with a little cheese sprinkled on it, some roasted potatoes, and some orange juice. If we do this trip again in future years we will probably just get a hotel room in Wenatchee, almost the same driving distance into Leavenworth.
General Manager 於 2017年2月8日的回應
Jeff, We are sorry that your visit didn't meet your expectations. We had one of the coldest recorded December and January months on record and worked hard to provide as much heat into our rooms as possible. We are continuing to work on our 1944 house to be more efficient for those negative temperature time periods, if we see them again! Our breakfasts our all homemade using locally sourced eggs, meat, and fruit when in season. Our individual two-egg ham and cheese omelette that you had along with fried red potatoes, fruit, and juice has always been a guest favorite. Usually, we see food left on the plates from most rooms. We hope that you come back and see us, maybe in warmer weather, so you can enjoy the outside activities that we offer around our B&B. Thanks for stopping in.

4/10 欠佳

真實旅客

不滿:住宿狀況和客房舒適度
I paid $340 for this cold one room and it was such a disappointment. The location of this Bed & Breakfast place was 15 miles away from the town of Leavenworth and we had to spend 45 minutes in line to get into the town. We need to be warned about these matters. Thanks. Noriko Palmer
Patrick 於 2017年2月8日的回應
Noriko, We are sorry that you had a bad traffic experience while staying at our B&B. The Christmas lighting ceremony is such an attraction that 30,000 people not used to driving in snow does slow down the entrance to town. We hope that you come back to visit us and enjoy the peace and quiet at Pine River Ranch as well as the many outdoor activities around our property and neighborhood.

10/10 優異

Kimberly (US)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
VERY COMFORTABLE, QUIET & SPACIOUS
MY HUSBAND AND I STAYED FOR THE WEEK END. IT WAS OUR 27TH ANNIVERSARY. PINE RIVER IS VERY LOVELY AND PEACEFUL. CLEAN SPACIOUS AND BREAKFAST WAS WONDERFUL. A BIG THANK YOU TO ALL THE STAFF. WE RECOMMEND THIS PLACE HIGHLY... :) :) :) :) :)
Patrick 於 2016年12月4日的回應
Kimberly, Thank you very much for the kind words. We enjoyed having you (Happy Anniversary!) and we hope to see you soon.