I get that renovations were in progress, however, our shower was not clean and the water pressure was awful. Took a bit to get hot water. Also, though they were quick to resolve, they tried to double charge me. The smell of glue from the renovation caused us headaches. We left a day early.
CHERYL
於 2024 年 5 月住了 3 晚
2/10 很差
Larry
2024年5月19日
不滿:整潔度
there was not much to like. the facility is under construction, with half finished jobs everywhere. most everything is out of order. there were holes in our room where lights were supposed to be. it should not be open, or they should be remodelling one floor at a time. The staff were good and the breakfast was good.
Larry
於 2024 年 5 月住了 2 晚
2/10 很差
William
家人同遊
2024年5月18日
不滿:整潔度、設施服務和住宿狀況
First, we were given a room that had a bathroom with no shower curtain no towels no soap or anything. Then we complained and were given a room that had no lamps next to the bed, a shade on the window that was ripped in half, and an area over the bed that at one time apparently had something attached to the wall that was missing. The hallways were absolutely filthy. The door to the room had to be pushed hard to get it to close. And the hinges on the door squeaked loudly when the door was open and closed. We were offered no compensation for any of the deficiencies that existed at this property. I find it difficult to believe that Hilton would have their name associated with this property. If it weren't for the fact that we had just completed a 10-hour Drive we would have left and looked for something else but we had made the reservation and were afraid that if we left we wouldn't find anything. I wouldn't pay $50 for a room like this.
William
於 2024 年 5 月住了 1 晚
4/10 欠佳
Lisa
2024年4月1日
不滿:設施服務和住宿狀況
Would have been nice to know the hotel is under renovation. No breakfast. Kitchen area is completely under renovation. Carpet is gross. Bed was just ok. The lampshade was turned upside down and clearly not made for that lamp. Inside the microwave was filthy. Not impressed for the price we paid.
Lisa
於 2024 年 3 月住了 1 晚
4/10 欠佳
Jean
家人同遊
2024年2月21日
不滿:整潔度、設施服務和住宿狀況
This property is under renovation, but we were told the 2nd and 3rd floors were finished. Our room was absolutely not finished. It was missing baseboards and the furniture was old. There are not enough outlets. That renovation crew live in the hotel. There was construction debris on the carpets. Overall I am very disappointed and for the $166 per night fee, I would not recommend this facility. I usually enjoy Hampton Inns, but this stay is disappointing. I look forward to checking out in the morning.
Jean
6/10 一般
Penny
伴侶同遊
2024年2月20日
讚好:職員與服務
Lots of construction i was unaware of when booking the room