I’m typically a big fan of Tru by Hilton and often choose it over other hotel brands whenever I can. Unfortunately, this particular location didn’t quite meet the usual standard, though I’m hopeful these issues can be addressed moving forward.
To start on a positive note, the staff who checked us in were incredibly kind and welcoming. However, there were a few concerns with our room. The AC didn’t seem to be working properly—it was very stuffy and took quite a while to cool down. Additionally, the trash cans had sticky residue at the bottom, the hand wash and body wash dispensers were empty, and the floors felt tacky, possibly due to the room temperature.
On the bright side, the gym was well-equipped and the location was excellent. I do wish the breakfast offered more non-meat options, but overall, I believe with a few improvements, this location could be much better aligned with the Tru by Hilton experience I’ve come to appreciate.