"From the time my husband and I checked in until the day we checked out, we felt unwelcome by the staff. Any time we had a question or needed assistance, it seemed as though we were inconveniencing them. Interactions were often brief, with little effort made to provide friendly customer service or a welcoming atmosphere.
The property itself was clean, well-maintained, and conveniently located near attractions in Sioux Falls. However, the overall guest experience was negatively impacted by the lack of hospitality. My husband and I travel frequently, and while the location has its positives, we would not choose to stay here again due to the service we received."
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